Top Alaska Homeowners Insurance Companies Ranked By Customer Reviews
See who are the best Alaska homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Top Alaska Homeowners Insurance Companies Ranked By Customer Reviews
Date: October 04, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
I find that the premium offered here at state farm is fair. We have done quotes for other companies in the past and statefarm comes out on top as the most fair premium compared to the others out there.
Date: October 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
The customer service department is always very helpful. If I need anything, they are always willing to go above and beyond. I have had nothing but good experiences with their services.
Date: September 25, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I like the company's app because it is easy and convenient to use. If I need to access it, I just click, click, and done. It is extremely helpful and so easy to use.
Date: September 18, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
My agent has always been extremely friendly and kind. It is almost like a long lost friend. I know it sounds silly, but our agent has always been amazing in handling our communication with State Farm.
Date: September 17, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
Honestly, I haven't really done a lot of research on other companies. I should probably do that and see if I could save some money somewhere else!
Date: September 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I've added and removed vehicles over the phone and they've always been very friendly and helpful! I have seldom had to wait long to get answers to my questions.
Date: September 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I really enjoy working with state farm they are always willing to go the extra mile to help us out. When we have questions or issues or anything they are always willing to work with us and fix our issues.
Date: September 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
My premium is only a little over $1200 a year, so i can't complain about that much at all, as i know of other companies that i'd be paying a lot more for.
Date: September 13, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
I didn't compare with other insurance companies because this is where i have my auto policies and i'm happy with that.
Date: September 12, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
The premium is very comparable to other insurance companies. I think they are all too high.
Date: September 12, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
Our premiums are very similar in cost, though ours is a bit lower than others. I am satisfied with it.
Date: September 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I have had excellent service with State Farm and have no complaints
Date: September 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
My agents are always sending letters and emails to try to help me in case I need to make changes.
Date: September 09, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
My agent is great she is always there for any questions I may have. Also, the online and national customs service is fast and professionally.
Date: September 08, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
They are quick to respond to any messages we leave and they call to check on us after a claim filed.
Date: September 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I disliked the company's customer service wait times, hold times, foreign service language workers. I wish it was easier to call directly to contact customer service.
Date: September 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I like how convenient is it. I worry a little about network safety. I enjoy the ease and quickness of the app.
Date: August 31, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Policy Offerings
My policy covers loss of items in the home, including the home, and guest house, along with all the things inside it as well.
Date: August 30, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I have excellent customer service with State Farm. They always take care of my needs.
Date: August 25, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
The customer service is great. I have not had any issues talking to the fine people that work there. There were questions about the policy and coverage and when I asked the customer service agents they provided a well articulated and easy to understand explanation that satisfied my inquiry.
Date: August 24, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
State Farm's website is decent. However, I sometimes find it difficult to find specific details about my policy without having to read through the entire agreement. It would be nice to easily find specifics through an easy search on the website.
Date: August 16, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
This might be in the same boat as the customer service, as my interaction with the insurance company consisted of only customer service. But when it came to the overall interaction with the service, I would say it has been seamless and uneventful. No issues whatsoever.
Date: August 15, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
They are friendly and easy to talk to as well as answering questions quickly and responds well to us.
Date: August 15, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I dislike the many paper snail mail envelopes I get from my insurance company. They are constantly sending me envelopes every week that is useless and without much pertinence.
Date: August 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
It's intuitive and easy to use. I pay my insurance bills that way rather than mailing a check and it's always been easy to look up my policy information.
Date: August 10, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I like the usability of statefarms website. The ease of use and intuitive design of the site makes it very easy to navigate, and they are very up to date on natural disasters such as the recent wildfires, and they quickly provide resources to those who need it.
Date: August 07, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I like the website as I can always find what I need when I log on. If I have any questions I can log on my website and find all of my information that I need.
Date: August 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The website and app are frustrating because we have to go through a multilayer process to log in when sometimes I need to log in quickly.
Date: August 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
It's fairly easy to navigate and get around to find what you are looking for without having to get in touch with someone to try to find it.
Date: July 31, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
They allowed us to keep the same rate as the one my husband grandmothers had on the house as it's cheaper.
Date: July 30, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
Every time I deal with Allstate insurance the agents answer my question fast and the one time I had a problem they had it fixed in no time.
Date: July 29, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
The only thing I dislike about customer service is calling their 1-800 line. But I can't think of anything specific. I just hate calling in for support. The local office does great.
Date: July 29, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
Although I have never had to use my homeowner's insurance, I have my auto through the same company and they were beyond pleasant to deal with. I have had no issues at all.
Date: July 27, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
My agent is available every day for consultation regarding any of the insurance policies you have or are seeking to get. I am extremely satisfied with the level of communication provided.
Date: June 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I am satisfied with the premium due to the fact that I shopped around before committing to it and State Farm had the best price for the amount of coverage I was seeking.
Date: May 07, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
The premium with State Farm is cheaper than the other options I considered so I'd say they are great compared to other companies.
Date: May 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
its fast and easy to use, it remembers you and it's easy to navigate and view your coverage and cost.
Date: May 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I don't feel like they handle things quickly enough or communicate adequately enough about what the next step will be and when I will hope to see an end to the claim process.
Date: January 11, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
Compare to other insurance policies, State Farm has proven to be the most affordable. I, of course, wish it were less expensive, but am aware that it is, as of now, the best that is out there for my needs.
Date: January 07, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The premium compared to the other insurance companies for the same coverage is great. I have to pay a little more but I get a guarantee of great service in case of an emergency.
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
I don't have a lot of interaction with them, which I like. I do get periodic flyers in the mail and they offer free TurboTax during tax season which is great!
Date: November 19, 2017 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
State Farm has always had very polite, professional agents that are extremely friendly and easy to work with. Their customer service is top of the line.
Date: November 18, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
We have checked into other companies and nothing compares to the rates we are getting from state farm. As frustrating as it is at sometimes they do offer us the best coverage at the best rate for where we live.
Date: November 18, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
Very nice people very confident people. They know what they are talking about or will find someone that does. They are always willing to go that extra mile to help us out.
Date: November 18, 2017 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
The website is modern and fresh. It is easy to navigate to whatever I am looking for on the website. The information is organized.
Date: October 22, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Allstate representatives are not terribly quick to respond. However, I have not had many reasons to be in contact with them thus far.
Date: October 12, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
The level of customer service at my local office is outstanding. They are always happy to answer questions and never make me feel rushed.
Date: May 13, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
My home itself is covered in case of fire or any other damage as well as my garage
Date: May 13, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I like it because I am kept up to date with everything that is going on with my account
Date: May 12, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
customer service is great they go out of their way to make you feel special good service
Date: March 29, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I think the premium is fair not too high but I'm loyal to my insurance company.
Date: October 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
It allows me to check and change coverages as well as make payments. This makes handling the bill very easy.
Date: September 18, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I have not had to deal with anyone other than to get the policy, but the agent was great and easy to work with.
Date: September 18, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
When I moved, it's was so easy to switch address and home information. I did use phone conversation for this.
Date: September 18, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
The website is clearly stated and shows the coverage options available to me and what I am paying for with this policy.
Date: September 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
It is a lot better from what I have compared to other people. I like my dealer and have no struggle with it, unlike others.
Date: August 27, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
When I call my insurance company the respondent is also cheerful and a real person. The website also has service options and FAQs.
Date: August 20, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
I'm very much satisfied with the home insurance I've from All-State. They are much reliable.
Date: August 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I feel that it is a good rate compared to other companies but it is still a lot considering I have never filed a claim.
Date: August 16, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
It is rather bland. I don't go often since I prefer to call or meeting in person. It is easier to access, but on some questions I have, it is rather difficult to find
Date: August 16, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
I think I am probably underinsured and my neighbor has a tree that I'm worried about and this is not in my policy. I feel like I could get better service and coverage elsewhere
Date: August 15, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Policy Offerings
This coverage is for my apartment insurance. It covers damage to the structure and contents.
Date: August 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I don't get much aside from when they contact me to renew or update. Honestly, they send me more junk than anything else, but when I contact them they are great.
Date: August 12, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
The service is great. I have no qualms about them and they are really nice. I cannot recall many issues I have had with them
Date: August 06, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I rate this in the middle of the road due to the fact that I have not had to maintain any level of communication with them yet.
Date: August 02, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
Earlier communication between these insurance people & customers is very soft & gentle. All the people in the customer relation department are kind-hearted.
Date: July 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I definitely prefer it over the website. The employees definitely seem to understand and know what to tell me rather than seeking things from a site
Date: June 25, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Communication
The insurance company communicates very well and answers any questions I may have. They are very knowledgeable and understanding when I have questions about the coverage.
Date: June 22, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I have had friendly interactions and have felt good every time that I’ve called the company. I think they treat me adequately, but nothing special has happened to make it feel like it is out of this world.
Date: June 11, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
I did use the website & mobile application of my home insurance company. Its really user-friendly and they are providing good quality access.
Date: May 11, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
When compared to other insurance companies I found this very comfortable & easy to access for myself and they are providing good offers.
Date: March 15, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
The apartment complex has its own policy for tenants who do not have other insurance. However, it is limited in coverage, primarily the structure. The contents of the apartment are not necessarily covered.
Date: November 23, 2017 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I must talk about their customer services. They are really very soft & gentle on handling customers. These people the customers real quick in an efficient manner.
Date: October 04, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
The premium is quite comparable to other insurance companies. It's on the lower end as we shopped around to find the best deal.
Date: October 03, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Policy Offerings
Any fire damage inside and out that includes replacement value of furniture clothes electronic. Outside damage due to natural damage wind etc
Date: September 29, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Policy Offerings
Our whole house is covered with everything in it by a variety of factors (damage from environmental factors, damage from accidents, damage from wiring fires, etc).
Date: September 28, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
It a good relationship they keep us updated of insurance changes that would affect us. They let us know about any discounts that apply to us
Date: September 07, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
We like the availability of the customer service. When we have had to call it's very easy to talk to someone quickly and get any questions or concerns answered quickly and accurately.
Date: August 25, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
Ease of use is the main thing that I like about the website. Everything is laid out in a logical manner and it's very easy to find what I need.
Date: August 23, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
it is user-friendly you don't have to guess or look around the app to find what you need. The colors of the app don't hurt your eyes.
Date: August 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
We like the they are there when we need them but aren't contacting us all the time about additional services and billing.
I have not shopped for insurance in a long time, so I am unsure about the other premiums. I am guessing it is comparable
Date: August 10, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
They are very slow at responding back to customers. Sometimes, we cannot reach our agent for days. I even had an agent who gave me major attitude
Date: August 07, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
when we needed a customer service rep there is no wait time for service. the reps were friendly and knowledgeable
Date: August 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
Every other time I would log in I would have to retrieve my password, it would never remember me. I also don't like that you can't have a live chat with a representative.
Date: July 28, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
Slow load time and confusing to maneuver. Also, none of the passwords and user name can be saved which is soooooo stupid
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
We had a flood in July and they have not done anything. They are horrible. They do not want to take care of the customer and they are impossible to get a hold of
Date: November 18, 2017 Age: Above 60 Gender: Male Marital Status: Married
Premium
It fair and we were with the company for 15 years so I have not had any other comparisons. They have reduced the cost over the years
Date: November 18, 2017 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
Not too sure. We do have full coverage incl. earthquake, but husband takes care of the insurance. I am not happy with them
Date: November 25, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I find their website a little hard to navigate to where I want to go, and difficult to find what I am looking for. When I want to review my coverage, I wish it was easier to see a definition of what is included in that coverage.
Date: November 18, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
Our premium has increased a bit over the past several years, and we have had only one claim. I think it is increasing more than what is fair for the market.
Date: October 25, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
I like that i am about to view coverage, pay off premiums, and view my bundled home and auto insurance on the website. It is simple to follow and everything is put into layman's terms.
Date: October 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have only dealt with them a fe times over the phone, but I was satisfied with the experience. They do not have an automated system and you are directly connected to a representative, which I appreciate.
Date: September 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
It is a general home insurance policy. I am not sure what is covered exactly, as I have never had the opportunity to use the insurance for anything. I am a relatively new home-owner so I am a little unaware of what is/should be covered.
Date: September 19, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I have limited knowledge from the first-person perspective on claims. They do seem to have a less than average phone system.
Date: September 07, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I have never had to use their website. I deal with them directly over the phone. They are a relatively small insurance company, and I feel more comfortable dealing with them directly.
Date: September 03, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
They cover dwelling, appurtenant structures, and personal contents. Loss of use is also included in the policy premium.
Date: August 23, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
The insurance company is small and they treat their customers well. I am very satisfied with the way my interactions have been handled so far.
Date: August 13, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
I have a multi-policy discount, and the coverage still goes up every year. I am not very satisfied.
Date: August 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
Their premium is on par with the other companies I looked at. Since I was able to bundle my home and car insurance together, I feel like I am getting a good deal.
Date: August 01, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I don't hear from my agent ever, and the only time I speak to anybody is if I call them first.
Date: July 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
The website is nothing fancy, and I seldom use it. It is not even close to best in class.
Date: November 18, 2017 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
The website and app seem to never remember the auto login info. I have one policy and the stuff that is contained on every page seem like I have about 30 products. It is annoying to find one simple question.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
I do not receive any interaction or communication with my insurance company aside from my monthly bill and that is exactly how I like it
Date: January 17, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
It is very basic and straightforward. I have no problem finding what I need to find. It is easy to pay my bills. It is easy to get in touch with customer service.
Date: October 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
When we shopped around for quotes, Country was the cheapest by at least a hundred dollars per year for comparable coverage and they have been a dependable company.
Date: September 29, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
The premium that I pay is very reasonable compared to other companies that I have looked at before. The premium isn't really any cheaper but it isn't more expensive either.
Date: September 16, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I like the customer service that the company offers. The people are friendly and I like that I can visit a local branch without having to call a 1-800 number and wait on the phone for a long time.
Date: September 13, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I am unsure if the insurance company I use for home insurance has an app. I don't have any issues with my insurance company's website.
Date: September 08, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Our house is covered for fire damage, water damage, theft, and natural disaster damage. I think that is everything we are covered for.
Date: August 25, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I don't remember the exact difference in pricing, but I remember that the difference was substantial enough to choose them over other companies.
Date: August 15, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
They communicate clear and prompt. When we have requested a change in coverage, we get written confirmation of the change and a clear break out of charges within just a couple days.
Date: August 13, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
The website makes it easy to pay a bill or contact my agent because the links for those things are ready to find. The website isn't too cluttered.
Date: August 08, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
We don't have any issues with the customer service for our home insurance company. They were actually the only company we spoke to that would cover us since we have a German Shepherd dog.
Date: August 08, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
I am always able to speak with someone (that speaks English fluently) when needed. They are very nice to speak with and willing to help me in any way they can.
Date: July 28, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
The customer service has always been very pleasant and helpful with any changes or questions we have had. When we moved, they transferred everything very easily.
Date: October 04, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Customer service with Geico is excellent. I have never had an issue with customer service with them.
Date: September 16, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Communication
I seriously love their communication style. They are always sending me the letter and new insurance information without me having to request it and they send me reminders when there is anything I have to do on my end.
Date: September 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
is fast to call customer services and they just ask me some security questions and help me out
Date: September 06, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
THEY SEND ME EMAILS TO REMIND ME TO MAKE MY PAYMENTS SO THAT IS HELPFUL ALTHOUGH I GUESS ALL THEY REALLY WANT IS MY MONEY
Date: September 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
its a little confuse and is hard for me to pay my bill every month, and is a little slow
Date: August 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
i like it, they are always looking for help their customers and they make it easy
Date: August 08, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
it got covered for natural disasters, if the house get in fire, and if and intruder get in the house and take some valorous items
Date: June 12, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
I don't really shop around too much as it is just annoying. They make things so complicated to figure out what is and what is not covered and how much you have to pay is based on something they make up.
Date: May 09, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
is more expensive, i think is the same coverage but i have to pay more
Date: July 31, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
We had damage to our home a while back and their customer service was very responsive. The adjuster/investigator came out within a couple of days to inspect the damage, wrote down his assessment and within a week, we were able to search for contractors.
Date: July 29, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The website is pretty well organized, but it tends to get slow and flaky sometimes. When I try to access it on my phone, it always needs to email me a code to verify my identity. I understand this is for protection but there should be some way to have it remember my phone.
