American Strategic Homeowners Insurance Company Reviews & Ratings
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American Strategic Insurance Homeowners Insurance Company Ratings
1 Star
1 Review
American Strategic Insurance Homeowners Insurance Company Ratings
2 Star
1 Review
American Strategic Insurance Homeowners Insurance Company Ratings
4 Star
12 Reviews
American Strategic Insurance Homeowners Insurance Company Ratings
5 Star
5 Reviews
Customer Service
3 Star
2 Reviews
5 Star
9 Reviews
4 Star
7 Reviews
American Strategic Insurance Recent Homeowners Insurance Reviews & Ratings | Share Your Review
Date: October 04, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
i gain premium offers compared to all other insurance company.. ASI stands unique and standard one
Date: October 04, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
i am very happy to be part in this insurance .. the name ASI american strategic insurance one of the best insurance .. i satisfied with this insurance
Date: June 21, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
you feel at home when interacting with customer service are available for you at the time you need and always look for an alternative for you
Date: May 20, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
Covers damage to the home due to natural disasters and other types of failures and damage to the home
Date: May 17, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
In my opinion, the premium is accessible but if it were lower the cost would be much better but it is adapted to the services that I will need in case there is some event in my home
Date: April 14, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I like that I am a responsible girl, besides that, I have many offers and something negative that I can not say anything about that
Date: March 08, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
my insurance policy is very comfortable and I can pay it in very low fees they will always be there for me when I need them they are very responsive when it comes to working
Date: March 07, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
in comparison with other companies this is very responsible when working to please the customer are very efficient while other companies are bad and you are bad
Date: March 06, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
is a very efficient company in their work they are very responsible at the time that someone needs them they will always be for if it is a company that fits the bill in their work.
Date: February 04, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
They were the lowest when my insurance firm compared them to other possibilities. We also had to have construction insurance since we just built our home. I have not contacted them directly but so far they are the best on premiums for our current situation.
Date: December 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
My insurance company has a very modern and extensive web page, it is quite detailed in the information and its sections are well classified and detailed, it is a very superior web page as well as its app that is available for my android device
Date: December 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
The coverage of my insurance company is very broad and safe, it offers me the restoration of the facilities in its entirety with respect to some damage, it is very complete.
Date: December 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
Compared with other insurance companies, mine is far superior to the rest, due to its efficiency in its work, its speed in solving the needs of its clients and its wide coverage so that clients feel confident and safe.
Date: December 25, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Covers damage caused to my home by natural disasters, fires, accidents and in case of theft or loss of property.
Date: December 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
I can not say anything that has managed to communicate with the client in any way or electronically Mail
Date: November 20, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I find it more economical than the other insurers and more qualified
Date: November 20, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I FEEL MY DEDUCTIBLE IS A LITTLE HIGH. IT IS 1% OF WHAT MY COVERAGE TO REBUILD MY HOME OF WHAT THE POLICY IS WORTH. I FEEL FOR ISSUES LIKE HAIL DAMAGE OR ANYTHING MY DEDUCTIBLE SHOULD BE A LOT LOWER. I CAN UNDERSTAND THE $2,040 TO REBUILD BUT NOT TO REROOF.
Date: November 20, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
I HAVE NOT HAD ANY OTHER INSURANCE FOR MY HOME SO I DO NOT KNOW WHAT IT IS LIKE TO DEAL WITH A DIFFERENT INSURANCE. ONLY THING IS I WISH MY DEDUCTABLE WAS A LITTLE MORE REASONABLE.
Date: November 19, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
It is very complete and has advantages and disadvantages but what it offers is very good for my expectations of my home
Date: November 19, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
It is very good and meets all my expectations that I wish for the safety of my home
Date: November 19, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
My policy doesn't offer anything that others don't. It's a typical policy with replacement value coverage, offers some personal injury, etc. They do offer a discount for a security system, although that is fairly normal.
Date: November 18, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
My current home owners insurance is with ASI through a local agent. I've never filed a claim with them, but I've never had any problems. Very satisfied with them although I wish the premium was cheaper.
Date: November 18, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
My policy has doubled in the past two years even though we haven't made any claims. I have heard that this happened in my area after a big hail storm; however, the company is basically punishing us even though we haven't made claims. Doubling your premium for no real reason in that short of a time period is a big deal.
Date: November 17, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
The main option that make my insurance company so attractive is the fact that I have a standard deductible. Most companies in my area have policies that the deductible changes for named storms. I personally feel that that is a rip off and should be illegal. My company has a flat deductible regardless.
Date: November 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
My experience with customer service seems to me too sactifactory because it meets all the agreed and stipulated requirements
Date: November 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
The policy offered by this company has too much compliance in which the rules, rights and obligations of the parties involved are specified.
Date: November 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have not had to deal with them frequently. They are good about reminding about bill deadlines, but they are slightly annoying. It is paid out of my escrow (always on time), yet they send me a separate bill and call my agent about payment. Then, we end up calling to check on things. They are mostly friendly, but it still takes a bit of time to get answers and to confirm that they have received payment.
Date: November 16, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The insurance policy offered by this company is very complete and very helpful to answer me with the agreed upon
Date: November 16, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
THEIR CUSTOMER SERVICE DEPARTMENT WAS REALLY GREAT WHEN I HAD A ISSUE WITH MY ROOF. THEY GOT A CLAIM AND A AGENT CAME OUT WITHIN 48 HOURS. THEY LOOKED TO SEE WHAT CAUSED THE LEAK AND LET ME KNOW. I WAS TOLD MY OPTIONS. RATE THE A 5.
Date: November 16, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I have a standard deductible. Most companies in my area have policies that the deductible changes for named storms. I personally feel that that is a rip off and should be illegal. My company has a flat deductible regardless. In my opinion, the premium is high, but worth the piece of mind that it provides.
Date: November 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
I kindly disliked the fact that the company threatened to cancel my insurance policy at one point, because of chipped paint on one of my bedrooms ceilings. Also, I kinda didn't like the fact that they didn't own a fax machine and I had to mail in documents that I signed.
Date: November 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I liked the Company's customer service very much. They returned my call right away after I left them a message and the representative over the phone was very polite.
Date: November 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
On my insurance policy through Michigan Basic Neuman Agency.I am offered coverage for fire damage at a very low rate.
Date: November 03, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Website/App
I like the company's website very much because its very easy to access, navigate and understand.The layout is nice and the fonts are a perfect size.
Date: November 03, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
I like the premium I am offered through my insurance company compared to others.My company offers lower rates than the others.
Date: October 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
When I last shopped around for insurance coverage, no one could come close to Ameriprise Auto & Home. I have both auto and home insurance with them, and while some companies might have been cheaper on one or the other, the combined cost is still lower with Ameriprise.
Date: September 25, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
The website is available 24/7/365 and is most useful for contact information. Other features of the site aren't as helpful to me, but their customer service call center is great and more than makes up for any shortcomings.
Date: September 21, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I like that it is very practical and easy to use. It gives us the opportunity to customers to be closer to the company and its services, through the application
Date: September 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
The policy is a standard, actual replacement cost coverage policy for the home, other structures, loss of use, personal liability, and sewer back up.
Date: September 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
Their customer service is perhaps their best feature! They operate a call center in Green Bay, Wisconsin staffed with very friendly, U.S.-based, Upper Midwest American English speaking representatives. They are all extremely friendly, courteous, and knowledgeable. Wait times are short and they quickly answer questions and resolve issues.
Date: September 13, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
the service is the incredible answer the questions and inform in detail one of all the changes and improvements of the package the attention is primary
Date: September 11, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
It's the lowest premium we've come across. We been with a total of 3 home insurance companies and this was the cheapest.
Date: September 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I like that I am a responsible girl, besides that, I have many offers and something negative that I can not say anything about that
Everything I need is covered in my insurance policy including dwelling, personal property, medical payments and loss of use.
Date: August 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
Covers damage caused to my home by natural disasters, fires, accidents and in case of theft or loss of property.
Date: August 21, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
They are outstanding over the phone communicators. When they send correspondence, they give you a choice of regular mail or e-mail, and in both cases, communications are prompt and easy to read.
Date: August 21, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
In my opinion, the premium is accessible but if it were lower the cost would be much better but it is adapted to the services that I will need in case there is some event in my home
Date: August 15, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
In my opinion, I would say that this insurance is very good and that it is safe against damage to the damage
Date: August 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
The website is basic and I'm not sure if they have an app or not, so I can't evaluate it.
Date: August 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
you feel at home when interacting with customer service are available for you at the time you need and always look for an alternative for you
Date: August 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
The interaction with them has been great so far. Getting ourselves covered was very easy and they sent someone to my house to get photos and measurements for the most accurate premium.
Date: August 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
I feel that in terms of interaction with clients, they really stand out. They care about always being in contact and they do it in a very polite and pleasant way
Date: August 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I haven't had to deal with their customer service yet so I give it a perfect score. I'm sure once I need them they will be difficult just like any other insurance company.
Date: July 31, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I feel that the service provided by this company is better than the others, because responsibility is something that identifies them, and address problems quickly
Date: July 29, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I haven't had any interactions with my insurance company and therefore cannot rate positively or negatively about their customer service.
Date: June 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
Cant really do much on their website and they don't have an app at all. I do almost everything through an app or site so this is kind of disappointing.
Date: May 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like that I have direct access to see the plans and services offered by the updates and new innovations and it is comfortable to verify that from your phone and not have to go directly to the company
Date: May 27, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I feel like the premium is extremely competitive with other insurance agencies. I've searched for comparable coverage and haven't found anywhere near the price I pay.
Date: May 26, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I like everything, they are very attentive and efficient, they really care about providing good service and serving their customers correctly
Date: May 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I haven't had any issues with my insurance company and therefore cannot rate positively or negatively about their customer service.
Date: May 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Covers damage to the home due to natural disasters and other types of failures and damage to the home
Date: January 21, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
I can not say anything that has managed to communicate with the client in any way or electronically Mail
Date: January 09, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
We live in the desert so it's mostly just the bAllied Insurancec coverage because we don't get floods, tornadoes or hurricanes. They house is covered and even if anyone were to be injured on our property.
Date: January 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
covers any type of problem or incident that may occur in the home They are responsible for repairing any damage from a pipeline to a wall
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
I like that it is fast full and has information for the first time and very useful when looking for information
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
the truth is the company is excellent with respect to customer service
