Century National Homeowners Insurance Company Reviews & Ratings
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Century National Homeowners Insurance Company Ratings
1 Star
2 Reviews
Century National Homeowners Insurance Company Ratings
3 Star
5 Reviews
Century National Homeowners Insurance Company Ratings
4 Star
1 Review
Century National Homeowners Insurance Company Ratings
5 Star
8 Reviews
Customer Service
3 Star
3 Reviews
5 Star
7 Reviews
4 Star
6 Reviews
Century National Recent Homeowners Insurance Reviews & Ratings | Share Your Review
Date: July 09, 2019 Age: 30 to 39 Gender: Married Marital Status: Female
Policy Offerings
I have with my home insurance company offers protection for my home as well as all of my belongings inside and I am not sure if other insurance companies would cover that the same way.
Date: July 08, 2019 Age: 20 to 29 Gender: Married Marital Status: Female
Premium
We have not had to file a claim, so I don't recall offhand what the deductible is like. However, I do know that the premium is much lower than anything offered by other companies.
Date: July 07, 2019 Age: 40 to 49 Gender: Unmarried Marital Status: Female
Premium
I am giving a rating of five because I am very pleased with the premium and deductible I have to pay with my home insurance company. I do believe it is significantly less than other companies I looked at.
Date: July 05, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I am giving a rating of three because I have never spoken directly with the customer service department of my home insurance company.
Date: July 02, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I am satisfied with the company's customer service. The are proactive about providing information concerning policy changes so that I'm not caught by surprise.
Date: July 01, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
The best thing about my insurance company is the value for the policies they offer. Based on a comparison with my previous company, they appear to offer all of the same coverage.
Date: June 25, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
The customer service is very effective, and very fast, but sometimes it is very cumbersome to try to communicate, the lines are almost always collapsed or I do not know what kind of problems they have that is sometimes very expensive to communicate
Date: June 18, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I like it because it is easy to manage, but the payments process it very slowly, and the mobile application is very heavy, and makes my phone go slow, I de-paint it and install it every time I use it.
Date: June 15, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The premium is a fair value, other companies charge more, others charge less but cover fewer things, but this company gives me the convenience of payments
Date: May 05, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
It covers everything related to humidity, gas leakage, fire, theft, electrical faults, carpet maintenance among others. I like it in general because it covers basic needs.
Date: December 29, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
The coverage on the insurance was about the same. They do have a replacement guarantee, which I found interesting.
Date: December 28, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Getting a quote was by far the easiest of any insurance. Quick and simple and also the lowest priced.
Date: December 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
the premium was way lower that with other companies. It was surprising with the coverage and the premium being so low.
Date: December 23, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
the interaction is very good because it has all the means to communicate with them or look for information, website, social networks, contact phones and email, that makes the interaction faster and more direct.
Date: October 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Century National gives very comprehensive coverage--when there was major damage to my husband's office, they even paid for new wiring in the room that became his temporary office.
Date: October 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
The website provides everything I need. I can check the policy coverages and pay my bills online. That's all I need.
Date: October 02, 2018 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
The building and outside structures, contents and personal possessions, damage from earthquakes, medical expenses.
Date: October 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
Agents are very attentive about following up on claims. There is nothing to complain about. I wish every business I dealt with were like Century National.
Date: September 20, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
The company's website is very straightforward and easy to use. For instance, I had no trouble logging in to see my coverage while answering this survey.
Date: September 19, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
I like the fact that they DO NOT contact you all the time with pushes to buy other products. They just let you know when the premium is due and if there is any change in the coverage or premium. I also like that they send you this information several weeks ahead of the due date so you have time to make changes if you want to.
Date: September 18, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
Frankly, we've had this insurance for 20 plus years and really haven't bothered to shop around and see what other companies are offering. Century National
may be expensive but the few times we've had to file a claim they responded quickly and generously.
Date: September 16, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I like that they are not pushy about constant advertising or trying to get me to buy coverages for other kinds of policies.
Date: September 16, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I compared several other companies this year and they were all pretty much the same. I could have saved about $20 if I had switched, but it was too much trouble to change just for that amount of money.
Date: September 14, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Dwelling, other structures, loss of use (ie additional living expenses), personal liabilities and medical payments to others. It also includes personal property in the home.
Date: September 13, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
The site is well designed. It is easy to access my entire policy online. The Bill payment area is also extremely easy to use and lets me know how far along I am paying for my policy, which I do on a monthly basis.
Date: September 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I do not have enough knowledge of other companies to answer this question. However, I know we receive a discount because we also have our auto policy with this company.
Date: September 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I like the fact that I can always get a live person, not a series of computerized menu items (ie. press 1 for this, press 2 for that). If I have to leave a voicemail message for someone the call is always returned very soon.
Date: September 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
quick response to questions or concerns. Am able to review each year to get the most insurance for the least money.
Date: September 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
the interaction is very good because it has all the means to communicate with them or look for information, website, social networks, contact phones and email, that makes the interaction faster and more direct.
Date: August 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
My mobile home is covered for replacement value. My possessions are covered for replacement also.
Date: August 24, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
Covers the cost of removing trees if they fall on the house or any other structure, but not if it just falls on the lawn.
Date: August 17, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I am really indifferent about this issue, I have not had to contact customer service. Therefore, I also have no reason to mark it on the low scale.
Date: August 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
The company doesn't even have a mobile app that I am aware of, and I don't even think they gave a useful website.
Date: August 14, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I am neutral on this issue because I have never had to communicate since having the policy.
Date: August 11, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
Just a few months ago I compared the premiums from several different companies and this company has the lowest premium with the best coverages.
Date: August 09, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I believe it is the best rate for my money compared to national brand company's.
Date: August 07, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
I have always found Century National excellent to deal with. Agents are polite, sympathetic, and knowledgeable. We have been very pleased with the contractors recommended by Century National.
Date: July 29, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
everything that I want to be covered including frozen food spoiled.
Date: July 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I chose the number 3 because I am neutral on this issue. I have never had to contact customer service since obtaining this policy.
Date: June 15, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I feel the premium is standard - not too high and not too low. I really do not have a lot to compare it to, though.
Date: June 02, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
The customer service is very effective, and very fast, but sometimes it is very cumbersome to try to communicate, the lines are almost always collapsed or I do not know what kind of problems they have that is sometimes very expensive to communicate
Date: May 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
It covers everything related to humidity, gas leakage, fire, theft, electrical faults, carpet maintenance among others. I like it in general because it covers basic needs.
Date: January 31, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
had a claim from water damage got a check right away to do the repairs.
Date: January 17, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The premium is a fair value, other companies charge more, others charge less but cover fewer things, but this company gives me the convenience of payments
Date: January 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I like it because it is easy to manage, but the payments process it very slowly, and the mobile application is very heavy, and makes my phone go slow, I de-paint it and install it every time I use it.
Date: January 07, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I have no opinion on this (which is why I chose 3 - it represents my neutral feeling). I have never had a need to access the company's website or mobile app.
Date: December 31, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
The few times we've had to file a claim they responded quickly and generously. They have never denied a claim. I can always reach my representative on the phone, which is very important to me.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
The only time I have used the companies customer service was with a billing problem. The representative was professional, kind and helpful all rolled into one. My problem was solved with one call.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
Century National charges more for its insurance, but I have not heard of any other company that offers such complete coverage, especially for an older home, where proper replacement/restoration is an issue. I did notice that my premium went up a lot this year, and I'm unhappy about that.
Date: November 19, 2017 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
It's better than it used to be for sure, but sometimes I can't locate the information I want. One time I wanted to locate the facesheet, and couldn't find it on the site.
Date: November 19, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I haven't contact their customer service for several years so currently I don't know if they are good or bad.
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I am in the middle on this one - while I have no reason to rate it negatively, I do not feel as though the company does not do anything to make me feel like a valued customer.
Date: November 18, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
We have a standard insurance policy that covers property damage due to natural disasters, fire, etc. We do not have anything extra.
Date: November 18, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
having a local agent to talk to makes it personal. The agent will help me themselves first and if they can't they connect me with the company rep who also is very helpful and assuring.
