Top Colorado Homeowners Insurance Companies Ranked By Customer Reviews
See who are the best Colorado homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Top Colorado Homeowners Insurance Companies Ranked By Customer Reviews
Date: October 30, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
USAA offers the best customer service, even when it comes to home insurance.they took the time to walk me through the process and how to figure out how much to insure. I love working with them.
Date: October 27, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
We haven't had a claim yet, but the premiums are reasonable and our agent is easy to contact.
Date: October 26, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
We have found their pricing very affordable and can easily come up with any deductible if we had an emergency
Date: October 22, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I would rate my home insurance company a 5. I have been extremely satisfied with their customer service in the past when I've had to contact them. They have not only been very patient and informative.
Date: October 21, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
My deductible is much better than other insurance providers and I feel secure in my insurance. I like it.
Date: October 18, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
Any time I have had to deal with them I have been happy with the service I was given. They are polite, professional, relatable, and kind. The last time I had a tornado on the ground in my area.
Date: October 14, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I have not had the need to contact the company once for customer service in the 15 years in my present home. I also had renter's insurance with USAA in between residences.
Date: October 07, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I am extremely satisfied with USAA home insurance and rate them a 5. We use USAA for home and car insurance. Their customer service is wonderful
Date: October 06, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
While the premium is expensive, it is actually less expensive than the other companies that I got quotes from when I was shopping. The deductible is exactly on track with everyone elses.
Date: September 24, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
USAA is a wonderful company. I used to work for them previously and know that customer service is one of the top priorities with the company. They always look out for their members.
Date: September 23, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
My deductibles are very good. I have a 2000 deductible on normal coverages, I have a 3000 coverage for hurricanes which being in Florida is critical.
Date: September 23, 2019 Age: Above 60 Gender: Female Marital Status: Married
Premium
A deductible is the amount you pay for health care services each year before your health insurance begins to pay. ... The lower a plan's deductible, the higher the premium.
Date: September 22, 2019 Age: Above 60 Gender: Female Marital Status: Married
Policy Offerings
We are satisfied will all offerings of the policy. I don't believe they offer any more or less than previous companies we have used.
Date: September 20, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
having been my first time purchasing home insurance, I not only needed someone to guide me through the purchasing process but also explain to me the products and how they worked.
Date: September 20, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I have had pretty good luck with the customer service at USAA. They helped me get a new policy with them that was comparable to my previous one. They even added on some extra coverage.
Date: September 19, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
I am satisfied with my insurance companies benefits including, cost, coverage, flexibility, and discounts. No other company is able to contend. My coverage is comprehensive to include flood insurance.
Date: September 17, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
The company has been very easy to work with and reach when needed. They were also very helpful with explaining the coverage and pricing.
Date: September 08, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
The offerings my insurance company has compared to others may not be the best for everyone, but it worked out heavily in my favor, since i was bundling multiple things, ie house, car, scooter.
Date: June 30, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
They are so responsive to our needs and always keep us in the loop as to what is going on. Never have to call and ask whats going on with a claim or coverage. Explained coverage to us in a helpful matter as well.
Date: June 26, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Dwelling is covered as noted above as well as a VPP underwriter, which is a valuable persons property that covers certain items inside our house.
Date: May 29, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
USAA's customer service is the best that I have ever worked with. They are always friendly and helpful. They are always quick to help.
Date: May 23, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
We were with another insurance company ( State Farm) and their premium was the same but did not cover even half the items that USAA covers.
Date: May 09, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
USAA has lower premiums than others. We previously had American Family Insurance and were able to save money. We have had others like State Farm quote us but are not able to beat USAA on the premium amounts.
Date: March 05, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
It covers the house, and the items inside. It also covers some items and people on the property. It also pays some medical expenses.
Date: February 28, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I think the premium is pretty fair comparatively. I pay what I would consider to be pretty standard price for the coverage I'm getting.
Date: February 24, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
While I would always like to pay a lower premimum, what I pay is definitely doable considering the coverage that I'm receiving.
Date: February 06, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
Customer service is excellent. USAA consistently goes above and beyond in a friendly helpful efficient manner, and I can always speak to a live human.
Date: February 05, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Coverage for damage caused by floods, fires, lightning, windstorms, and hail. Also, personable valuables such as furniture, clothes, and jewelry.
Date: December 31, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Customer service is fantastic. They are never rude or pushy. They are always attentive and answer any question we might have. They also go above and beyond to make sure our needs are taken care of.
Date: November 30, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
They are great about communication. Their web and mobile sites are interactive so you and the claims adjustor can leave messages about your claim. That way if it is after hours you can still leave a message or send in pictures if needed.
Date: October 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Dwelling protection, other structures protection, personal property protection, loss of use protection for up to twelve months
Date: October 05, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
They do not call me all the time and bother me. They send my bills and documents and the mail and in an email. They only call if there is a problem. I always know when my bill is the duel.
Date: October 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I think it is a little high but going rate for the area, I'm just cheap. They sucked us in with all the coverages and bundling with auto, life, and home. I haven't checked in years to see how they compare to others
Date: October 04, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
i know when I call them I will easily get a real person and they will care. it is by far the easiest to customer service place to call
Date: October 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
The premium seems fairly standard for what is covered and what we pay. This is typical and what I have come to expect from an insurance company.
Date: October 02, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
Because this is a military discount coverage company, we receive a discount for my husband having previous military service.
Date: September 27, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Website/App
I love the USAA website as well as their mobile app. Both are well organized and since I have banking, credit, and other insurance policies with them it is really convenient. I recently had to make a claim after a hurricane. Since we did not have power, I had to do it on the mobile app. The questions were straightforward and everything was handled quickly with the website and app keeping me up to date.
Date: September 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
Terrible. Everything is hard to find. Have to click on multiple pages to find Auto ID cards and policy information. Every time we log in the password has been changed because they reset if you haven't used it for 6 months.
Date: September 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The website is easy to use for the most part. The only thing I don't like is that I first have to enter a login/password, then I have to enter a PIN. The extra step is kind of annoying sometimes.
Date: September 25, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I love the customer service that my insurance company provides. I can always reach a live persona and they are always respectful, kind, and pleasant.
Date: September 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
Easily access my coverage Make payments online Change policy online Contact is easy to find
Date: September 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
A discount for having our auto and home insurance as well as a flood risk assessment. Also a low deductible and wind and hail coverage.
Date: September 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I really like that I can pay bills from the app. I find it annoying that I have to get an access code texted to me every single time I want to use it. I understand that is for my own protection but it's still annoying.
Date: September 23, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
They don't try to call me all the time and hassle me which I like. I only want communication from them if I am the one that contacts them first. I like that they send my bill through email and through the mail and will contact me if I am late and then send me a package when there is a renewal.
Date: September 22, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
It is slow and extremely hard to navigate. I can never figure out where to go and usually end up just calling the company on the phone to figure it out.
Date: September 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I love the fact that I am able to bundle my auto and home insurance. I love the fact that I get all sorts of discounts due to being a USAA member for a long time.
Date: September 20, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
I have a 10k deductible. For that I have 300k coverage on my dwelling and 50k coverage on my things. I also have a separate rider for computers, furs, and jewelry. We have coverage for fire, sink holes, and wind. I do not have flood insurance at this time but it is on my to do list.
Date: September 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
friendly, experts, know how to relate to military folks, deployment, military life and all the moves associated with such a life. it feels like a "family" to be part of the USAA community.
Date: September 18, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I can get into the app after hours and still get the answers I need and business taken care of.
Date: September 18, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
The company often communicates via letter when it often should call or email instead, and as such doesn't seem timely or to care much about my preferences.
Date: September 18, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Communication
I haven't had any interactions with my home insurance policy as of yet, but their service in payment and answering my questions has been awesome.
Date: September 17, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I am not sure because I have been with USAA my whole life and but I feel it’s reasonable given the coverage they give us for them
Date: September 15, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
I receive email and alerts when bills are ready. I cannot complain about the communication between my insurance and myself.
Date: September 14, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
Our policy covers everything except flood and named storm damage, to include fire, theft, windstorm, liability, loss of use, personal property, and other structures, and includes hail coverage.
Date: September 13, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Policy Offerings
My policy covers the dwelling, flood, and everything else standard with a home insurance policy. I didn't go above and beyond on anything extra in my policy.
Date: September 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I love the customer service at USAA. They are always willing to go the extra mile to ensure their customers are happy. I have had nothing but good experiences on that front.
Date: September 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
They are efficient, and quick to solve any problem presented to them. I never have to hound them. Johnny on the spot is the best description for USAA.
Date: September 11, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
Their mobile app and website loads very quickly and is really user-friendly. Makes it easy for anyone to use.
Date: September 11, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
Because of the military and police affiliation the premiums for USAA are quite a bit lower for my family than a standard insurance coverage company.
Date: September 11, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
Our premium on average is lower than other insurance. This is a premium that you can afford.
Date: September 10, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
From what I understand, my USAA has one of the lowest prices of all insurance companies in my area. I think I would pay maybe between 30 and 40 more dollars for another insurance company.
Date: September 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
They are easy to contact and always kind. They always provide a call back when they say they will and they always follow up with an email.
Date: September 08, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
i think it about equal not sure had USAA since I was 16
Date: September 07, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
Interactions with USAA are easy, it can be done with mobile chat, email, or phone calls. Depending on where I am during the day or the level of urgency I'm able to get in touch with them easily and effectively.
Date: September 06, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The premium is pretty good with USAA. I wish it could be a little less expensive, but I think it's definitely competitive with the others offered by other insurance companies.
Date: September 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
Good company to work with. Offer a lot of services online. Easy to apply and change coverage. Service reps readily available as required.
Date: August 31, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
They try to make things easy. So if it is phone, text or email, they work to meet me where I'm comfortable.
Date: August 30, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
No complaints at all. They communicate regularly online and in the mail. I always know what is going on and there are no surprises.
Date: August 30, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
The company asks for things to continue providing insurance at times that seem ridiculous, and doesn't respond super timely to inquiries or communications.
Date: August 28, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Usaa goes above and beyond! They follow up on you. They do what they say they're going to do.
Date: August 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I have checked other companies and the premiums were very close to what I am paying for the same coverage.
Date: August 25, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Always very good over the phone, email or whatever. Always professional no matter the situation. Can't argue with their level of service at all.
Date: August 24, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
As mentioned before they are always willing and ready to help. I have never felt that the companies needs have been put before the clients.
Date: August 23, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I believe my service in the military and by being with USAA I am able to get a premium that beats any competitor.
Date: August 22, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
the price went up dramatically when we moved from Virginia to Denver i guess it is because of hail storms
Date: August 22, 2018 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
USAA covers fire, theft, vandalism, liability, identity theft, and most weather related events. Also because my husband is prior military our rates are a bit easier on the budget and all claims have been easy to submit.
Date: August 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I like that I can call, email, or use the app or website to chat with someone if I need to. I can even start a claim via the app, and it's often easier than speaking to someone.
Date: August 16, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
The mobile app is easy to use and makes life easier. It is so much easier to just log in on phone than on a computer. Ease of use is important to me
Date: August 14, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
No increase for fireplaces, certain breeds of dogs, and livestock. They were about $200 a month cheaper than other companies.
Date: August 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I wish my premium did not continue to rise every 6 months. I wish that my deductible would decrease each year that I don't have a claim. I wish that I was able to get a lower premium.
Date: August 12, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
USAA has a pretty good website. I think it's very user friendly. I love how easy it is to login and see my current claim status as it goes through the claims process.
Date: August 11, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
They are always fast to respond to any and all inquiries. If they need to call me back they do it in the time frame given. I never feel like I am waiting a long period of times to hear back from them.
Date: August 10, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
USAA has phenomenal customer service, and always has. In fact, I would be willing to pay a little more than the cheapest premium out there just to have the USAA team on my side.
Date: August 09, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I think my premium level is at or near the national average for most insurance company premiums. I have never felt I’ve been overcharged for coverage.
Date: August 09, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
The customer service is excellent in every aspect. They are always there to help with any of your needs at any time.
Date: August 08, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
USAA is always very good at communicating things to me. They keep their customers up-to-date with their claims statuses, company policies, and my current insurance policies.
Date: August 07, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
They are always responsive and the claim adjusters are straight shooters that really help out
Date: August 07, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
USAA's customer service is unparalleled in the industry. No one responds faster or gets things restored faster than USAA. Their customer service is why I would never consider another company. I don't care how much cheaper they are. I pay to insure for disaster. When you've encountered disaster in your life, you want it restored as quickly as possible. USAA delivers that.
Date: August 06, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
We have been with USAA for over 20 yrs. And always been helpful and easy to work with.
Date: August 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I like that you can make and inquiry online that will give you a code that correlates with your question to get a call back for more assistance.
Date: August 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I don't have any issues for my premiums for what is being offered. I am satisfied with it and do not intend on changing.
Date: August 03, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
I like how easy to navigate is the website. I can easily just log in and verify the insurance coverage and what else is included in it.
Date: August 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I feel like our homeowner's insurance premium is high when I compare it to what others say they pay. I'm happy with the coverage but think that I might be able to find a better option.
Date: August 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I really have no idea what other insurance companies offer. I have used USAA since I was 16 years old. My parents use USAA, my grandparents use USAA, and when they were alive, my great grandparents used USAA. Now my 19 year old daughter also uses USAA. I wouldn't even consider any other company.
Date: August 01, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
Customer service is understanding and helpful when going over coverage options and likely coverage that we should choose.
Date: July 30, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
USAA has not been even close to competitive for insurance in every other place that I've ever used, but we have our auto insurance with them as well, and as it turns out just this once they beat out several competitors for our business including Farmer's
Date: July 29, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
They are very friendly, they always have someone that actually speaks English answering the phones. I am always able to take care of my problems when I call them.
Date: July 29, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Communication
I am very satisfied with the communication of the insurance company. They are easy to reach and they always send me updates in email.
Date: July 29, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
they care they make sure they show empathy and they work with me to make sure the claim is as fast as possible
Date: July 28, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
The only compliant I have ever had with USAA was their tendency to transfer you between departments during claims. The representatives are usually very patient and helpful but sometimes they don't seem to know which department should start the claim process first. Other than that their customer service is excellent.
Date: July 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I don't like that we are not able to access or easily access our full homeowner's insurance policy on the website.
Date: July 26, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I like that the website is very secure. It needs to be a verified device and you need the password and the pin but sometimes it's annoying if you forget the required information or want to log in on a new device.
Date: June 22, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
I am loyal to usaa. So even if i am paying more I'll stay because they've proven that when things go amiss, they'll still be there!
Date: June 20, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
The website doesn't allow for all the communication options I'd like and isn't always clear or well organized. It is more difficult to use than it should be.
Date: June 12, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
the premium cost is half of what I could find in the local area, based on the coverage and deductibles of such a policy.
Date: May 09, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
caters only to military members and their families, which is nice since military folks make fewer claims and are honest, thereby allowing the company to lower premiums for this exclusive set of members!
Date: May 03, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I don't dislike anything about the customer service. We have dealt both one on one with our agent and over the phone with the call center. In all cases, they were very cordial, helpful and did their best to resolve whatever the reason for the contact was. Great customer service every time.
Date: March 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
The website is very user-friendly with drop-down menus that are easy to locate and understand. I also like that I can access my home and auto from the same home page. It is easy to locate an answer to any question I have and the FAQs themselves are very helpful.
Date: January 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
USAA's mobile app is extremely user friendly and everything is very easy to navigate. The dashboard shows not just our insurance but our banking account and loans. Also the log in is very easy but still extremely secure.
Date: November 19, 2017 Age: Above 60 Gender: Male Marital Status: Married
Website/App
USAA is a great company. The prices are really cheap and they do pay out really quick once you file a claim. I would not go with any other company at this point because no one can beat their price compared to service
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
Easier to use. Makes paying bill easy. Don't like the claims section, which can be confusing sometimes especially when I actually make a claim
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
Both USAA's mobile and website are amazing. I can do everything I need to do to conduct my banking from the privacy of my home. I can’t remember the last time I stepped foot inside a bank.4
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I haven't found anything I don't like about their customer service. Processing of things has been slow at times but customer service is great.
Date: October 23, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I’d rate Stare Farm a 5 so far with my home insurance. The agents I’ve spoken to have always been polite and professional.
Date: October 17, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
Premium and deductible of my policy is reasonable and the cost is also less when compared to other providers and also, i like the customer service
Date: October 09, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
We have used this company for many years for many different properties. We are please with the customer service we have and with the rates. We believe this company is a 5 on a scare of 1 to 5, with 5 being extremely satisfied.
Date: October 07, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
State Farm has been wonderful and super helpful in answering all of my questions. They have always returned phone calls and even got me the best deal by lowering my monthly payments.
Date: September 20, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
In comparison to my first home, it’s pretty good. The insurance agent is basically the only one in town, so he does a good job and is personable.
Date: September 17, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
It is more expensive than comparable plans. That said, I am ok with this because a portion of the claims goes to pay the local rep who has been incredibly helpful.
Date: September 17, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
State Farm's offerings to me are excellent. Only thing they couldn't help me with was insurance for my boat. I had to get boat insurance through progressive.
Date: September 13, 2019 Age: Above 60 Gender: Female Marital Status: Married
Policy Offerings
I would say that the insurance itself is a lot like the other insurance companies out there, and I have looked at many, but the best part of State Farm is that they give you a lot of discounts.
Date: July 01, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
The house is covered in case of a fire. The barn outside is covered as well in case of a natural disaster. This does not include floods.
Date: May 27, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
What I like about the customer service is there is always someone available to help you. Everyone you talk to seems to be very knowledgeable and helpful.
Date: May 10, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
compared to other companies it is relatively well compared to the prices of others and it is good in total
Date: April 20, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
It is of high irrigation by fire destruction and damage to the house for all kinds of things and it is valued increases when you make renovations
Date: April 09, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
The communication is great. I get a text every now and then asking if there's anything I need and letting me know I could come in at any time.
Date: March 31, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I like it because it helps me with everything I keep informed of the payments and fees I can see that they offer me and their discounts are very good
Date: February 19, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
sometimes take a little time to address the problems of users due to the high demand that exists in this company, I think you should expand your customer service staff
Date: February 15, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
It seems to me that the relationship of the first is accurate and is well proposed by the part of the company to give us the greatest comfort to us its users in general terms I think one of the best notes offered by the market:
Date: February 15, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
it seems to me a very complete web site of easy access and easy use has all the information that users need to know at hand and at a glance so that we can have them when we want
Date: February 12, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I like the kindness with which you are taken care of they make you feel at home they understand your problems and they attack them quickly and professionally everything I look for in an insurance company
Date: February 06, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Covers damage from hurricane natural disasters as well as from disasters created by someone who can cause harm or accidents such as accidental fire
Date: December 23, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premiums are expensive. I know there are other companies they cost more but you have to pay for everything. I would prefer to have some kind of program that rewards the members for staying with the company for a long time. Some sort of discount should be added every few years.
Date: December 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I like the fact that the website is easy to navigate. There are not a lot of unnecessary pictures and you can find what you are looking for. I do not like how many different windows you have to click but it is still a nice website.
Date: October 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
Our home policy covers damage to our home, a detached two-car garage, and a small storage shed, as well as incidents occurring on the small parcel of land that it all sits on.
Date: October 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
I liked that the person on the other end of the phone from the insurance company didn't sound like they were reading from a script, they sounded calm and relaxed, I actually chatted with the customer service agent for about 20 minutes about personal life stuff, after they answered my question.
Date: October 02, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Policy Offerings
I am not totally sure what exactly is covered in my home insurance policy offerings.
Date: October 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
For the coverage offered to us the premium is the best for what we are getting. We shopped around quite a bit for insurance and everywhere else was at least a hundred dollars high for the same type of coverage.
Date: September 29, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
The only complaint I have had about customer service is when our agent retired and sold our business to another agent whose office was across town, rather than keeping it with the office near our home. We asked to change agents, and were allowed to do so.
Date: September 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Customer service has always addressed my concerns promptly whenever I have interacted with them. I have never had any bad experiences dealing with the customer service representatives of State Farm
Date: September 23, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
The app is good but I don't check it that often, and I always forget my login and password. It would be nice if it used the finger sensor on my iPhone.
Date: September 22, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
The website for State Farm is easy to navigate. It's clean and simple, the things I love most, is I can view our policy. We don't use the app on the phone. No reason for that. The websites "chat" feature didn't work when I needed to ask a question about our payment. So I called them instead.
Date: September 21, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
We have used State Farm for so many years, and honestly I haven't price compared or shopped around for something cheaper, we are happy with what we have and our cost of the policy.
Date: September 20, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
I still remember the first gentleman that State Farm sent out to my home. All of the communication I have with State Farm has been warm, yet professional
Date: September 19, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I didn't do a lot of shopping around. There was a personal friend that worked in the office and they said they could offer the best deal so I took it.
Date: September 19, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I'm not sure I haven't shopped around, but I think I'm getting a good deal. I bundle it with my car insurance for a discount.
Date: September 19, 2018 Age: Above 60 Gender: Female Marital Status: Married
Policy Offerings
We have our home insurance with State Farm and it's called an agreed value home insurance, it will cover a set amount, set by us if anything happens on our property or to our home. We prefer this because it's an all inclusive insurance, we don't have to itemize everything.
Date: September 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
I am always impressed with my interactions with employees of state farm. I've had to call in with claims as well as questions. I get prompt responses and clear communication. Any questions that i have are always answered in a timely fashion with great customer service.
Date: September 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I do not use the company's website or mobile app so I can not evaluate it.
Date: September 09, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
It seems like our premium is pretty comparable to other companies.
Date: September 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
The website is straightforward and easy to use. What I really like about it is that it's not at all cluttered.
Date: August 22, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I have always had the best customer service during my time with State Farm. Any questions I've had are always answered promptly.
Date: August 21, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
When I did have to call State Farm, I didn't have to wait on the phone, wow....that was really nice! The automated system is pretty quick and a person answered after the second ring, i'm impressed.
Date: August 20, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
I have dwelling protection and other structures coverage. There was a theft recently but personal property is not covered by my insurance plan.
Date: August 16, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I like the customer service of our company. They are always friendly and helpful with any problems you might have. They are precise and able to answer all the questions that you might have.
Date: August 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
Communication from the insurance company is primarily in the form of advertising for other products that they offer or to get us to come in to the office to "reassess" our needs, which we have found is just another technique to try and sell us more products.
Date: August 07, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
It looks modern and I feel like a lot of the information I need is on there, but I find it somewhat difficult to navigate to my specific location where I set up my policy and find their contact info.
Date: July 29, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
Though we have not shopped it around lately, our rate was always comparable if not lower than any other policies we found with similar coverage; combining home with auto also gave us a more beneficial rate.
Date: July 24, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
Thankfully, I have not had to use the customer service for my home insurance (no claims yet). I have used it for car insurance once and they were pretty responsive.
Date: June 09, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I do not have much to evaluate here as I have not had much interaction with the company. However, when we have communicated with them it has been fine.
Date: May 11, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
Any question or communication is always answered promptly. Emails and phone calls have always been returned.
Date: May 09, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
There is constant glitching and it is always down for maintence. I can't seem to get all the features to work no matter what. I want to be able to update my policy online but can't with the way the site is now. The mobile is a little better but not great
Date: May 05, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
The website is easy to use, but combining my wife's policies with mine, and well as adding and deleting policies over time has made keeping all of our accounts under one login complicated.
Date: May 03, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
For the services I have and the coverage I have the premium I have is quite acceptable. I was looking for quality, not quantity.
Date: November 19, 2017 Age: Above 60 Gender: Male Marital Status: Married
Communication
I haven't really had to communicate with them, but they send me emails every so often with tips on how to improve the safety of my house.
Date: November 19, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
We have not had any issues requiring us to use the insurance but when we do there have been no problems and customer service has been fine.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
The house and all of the outbuildings are covered as well as the furnishings and some of the medical bills if injury occurs on the property. It also have provisions for major repairs such as roofing. It also covers hotel if there is a catostrophic event.
Date: October 14, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
Allstate insurance deductible is the amount you pay when you need to file a claim for damage. The average homeowners insurance deductible is typically $500 - $1,000
Date: September 16, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
Our premiums are reasonable based on the coverage we have, the size of our home and the customer service we receive. I have no complaints about it.it may as well be a reasonable price.
Date: September 16, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
We give our current insurance carrier a 5 for customer service. They are responsive, friendly and offer a rate that we feel is reasonable. We switched within the last year to them and have been satisfied thus far.
Date: September 16, 2019 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Customer Service
Their customer service has been really good and responsive. They are customer centric focused. I receive lots of good information from them in general.
Date: September 13, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
I like the fact that they show me everything that I am getting and what I am paying for to protect my home, which is what I like about Allstate.
Date: September 04, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
The offerings at my insurance company seem like they are competitive with and similar to other companies.
Date: June 16, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
It keeps starting up and drains the battery. I wish it would stay asleep when I put the app to sleep
Date: March 07, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I wish it would be a little lower. The amount we pay per month and never use it would be better as a reward.
Date: December 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I wish that we would actually get our insurance cards in the mail like we used to. They say they send them but we never receive them.
Date: November 30, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Our agent is amazing. They answer the phone and act like we are friends. They remember things about us and are easy to talk to
Date: September 22, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
The coverage is slightly less ESPECIALLY if you do the bundle service. We have our car and house bundled so we save even more yet. When we chose Allstate we had checked out other companies and they were much higher than what we have now.
Date: September 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The communication with the insurance company are working really well, they're mostly very cooperative and quite responsive during the business hours. At this point, I'm very satisfied with their service so far.
Date: September 19, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
The premium is one of the lower premiums we were quoted, some were double what I am currently paying. I can't complain too much.
Date: September 18, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
The chat on the site is a little slow and there is sometimes a hold on the phone, but for the most part, it is a great experience as they are very fast and responsive.
Date: September 18, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
The companies customer service is super amazing and I love them. They are quite friendly and knowledgeable. They always make you feel welcome and at ease. I have never had a bad experience on the phone with them.
Date: September 14, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
The premium I pay for what is covered is very low in my opinion, I am very happy with what I am paying right now for what I am getting.
Date: September 14, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
They send out occasional fliers and things of that nature, but not much in terms of interaction/communication by the company.
Date: September 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
It seems high, but I don't have much to compare it to. It is still affordable.
Date: September 03, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
We have had great luck with the customer service from Allstate. Our agent and her assistant have been super helpful as well as the claims department employees.
Date: September 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like the company's website because I can look at my policy, premium, claim status and email my agent.
Date: September 03, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
It seemed like I was contacting a local rep at first. Though I felt like there was no local official office after I signed up.
Date: August 31, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I'm neutral; I haven't interacted with the company at all. I signed up for myself online.
Date: August 22, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I don't recall having interacted with any of the agents since I have been a policyholder.
Date: August 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
My premium right now is pretty great. While researching I found it to be the one that mostly satisfied my needs
Date: August 09, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
The website is very well organized and easy to navigate. The have a search bar to make everything quicker and easier to find which is very nice! They also have live agents who can message with you right away.
Date: August 09, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
The insurance includes coverage to repair or even replace things in the my house that become like damaged, stolen, or broken but to an extent.
Date: August 08, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Communication
The communication from All State is always great. The few times I have had to file a claim they were very professional, very helpful and very remorseful for my situation. I couldn't have asked for better help.
Date: August 06, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
It can be very difficult to find the information I need to obtain. I have to dig around for a while to get the right info.
Date: August 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
Pretty easy to log in to and check my claims, however, there are times where the site is very slow and the customer service chat is not very fast.
Date: August 02, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
Damages, loss of structure, natural events, flooding, hurricane, earthquake, home invasion protection, recover loss of personal property up to 20,000
Date: July 29, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
They have been nice. They send too much info and I don't have the time to read it all
Date: July 28, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
Our home policy covers break-ins, weather damage, fire damage, water damage, wind damage to a degree and some kids of thefts. Basically anything we ourselves didn't cause.
Date: July 28, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
The customer service is great. So far I have had no problems at all. Everyone I have talked to has been helpful and nice.
Date: July 27, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Policy Offerings
My insurance policy provider covers my dwelling, other structures, wind, hail, medical payments, general liability, roof, and loss of use.
Date: May 14, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I've never made any claim so far with the company, neither made serious interaction with the company's customer service. But during signing my initial contract with the company, the company's customer service are really cooperative.
Date: May 09, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
- Slow loading time
- Hard to navigate to different page
- Don't have access to see my policy right away in the application
- No dark mode skin that can hurts my sensitive eye sometimes
Date: May 08, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
The Allstate website is easy to navigate, the colors are easy to the eye, everything is clear and organized.
Date: May 06, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
The communication is pretty good. They keep me updated with all of the things I need to be updated with.
Date: March 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
It is convenient enough for me to find out or research all of the information that I need or if I need to get in touch with someone about something
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
It just depends on what type of coverage is needed. I compared several competitors site it's very difficult to understand the coverage
Date: November 19, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I don't have anything negative to say about my interactions with Allstate to date. So far it's all been good.
Date: November 18, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
- Damage caused by fires, lightning strikes, windstorms and hail
- Structure of the home in which I live, as well as other structures that are attached to it
- Personal belongings
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Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
We work with a local agent and their customer service is amazing, prompt and pleasant. My questions are always answered right away and they follow up with me a few times a year.
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premium that I paid for about the same coverage that I've got from different company is almost the same. I didn't compared much before I made my own decision, but I have a relatives working with AllState, so I just with AllState.
Date: November 18, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
It was easy to get signed up for this policy. I have not had any problems.
Date: November 18, 2017 Age: Above 60 Gender: Male Marital Status: Married
Communication
I do not want a lot of interaction unless I need help or have a question. My agent is great with this.
Date: November 18, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
The premium for our home coverage is considerably cheaper than other insurance companies for the same coverage because we get a multi-policy discount. Otherwise, the premium would be similar to other companies.
Date: September 14, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Their customer service is great. They have quick problem solving and friendly service. Always a real person waiting to talk to you.
Date: September 13, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
I have had geico auto insurance in the past. While i've never had to file an auto claim, i know my rate for the same coverage through progressive is cheaper.
Date: September 13, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
I would rate them a 3, I do not feel like there is significant differences between them and other home insurance providers.
Date: September 11, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
The deductible could be slightly better but the premium really isn't that bad.
Date: January 21, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
They are always there when you need them. They ask how you are doing.
Date: September 25, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Customer Service
I have never had a problem with customer service. Any time I've had to call, the person on the phone has been friendly, helpful, and knowledgeable. They've never tried to sell me on things I do not need.
Date: September 11, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
My insurance is very interactive always being updated on the new things that progressive provides, as well as discounts with the car, food etc. They also contact to see how the car is doing as well as rebates to get refinance with the house etc.
Date: August 27, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I think it is very low for what we are working with. We don't have a big premium and I'm hoping to never use it
Date: August 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I think my premium is much cheaper than most other companies that I looked around, every year without incident also drops my premium by 20-50 bucks every year which is nice.
Date: August 21, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
Injury for myself and others, weather, wear, damage etc. The policy also covers breaking and enterings by criminals and loss from that.
Date: August 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
I think my premium is very fair. I'd like it to be lower, of course, but it is about $1000 lower than the most expensive company that I looked into when I shopped for homeowners insurance last year.
Date: August 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
My home insurance policy offerings cover the dwelling and other structures, as well as loss of use and medical payments.
Date: June 10, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
Customer service is always so snappy and quick to call and speak to a representative. They are also amazing in the fact that they stay in contact with you through text messages until your claim is resolved.
Date: May 14, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
I am extremely satisfied with the communication of my insurance company. They always notify me promptly of anything I need to know and the person on the phone has been friendly, helpful, and knowledgeable.
Date: May 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
The only thing that I dislike about the website/app is that I have to choose a specific purpose (view docs/pay bill/etc) before I am able to log in.
Date: November 18, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I love the website, it is simple to navigate and the information is clear to use for whatever claims I have to make. The mobile app isn't as fluent but it has the necessary links I need to use to file claims and pay bills.
Date: February 24, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Communication
They only offers the contact by phone, or create a request by website. I can't prvide more information, I never need to call they.
Date: February 20, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
They don't have application, only website. It's easy to use, basic development, with few options to choose and sometimes the access is temporally down.
Date: February 13, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
I think that the offer is very similar to the competitors. At the moment I can't compare with other I choose the first company.
Date: February 12, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
I never contacted with the customer service, I can't opine about the response of this support. Some people told me that they work fine.
Date: February 07, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Policy Offerings
Flood, fire, Covers my belongings if they're stolen or damaged.If my home is damaged from a covered loss and I can't stay there, covers hotel, rent, and food.
Date: October 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
it is excellent...they contacted me at the beginning when I signed up and they were very professional and I was well counseled about what i needed
Date: September 14, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
it is pretty much standard for the industry so their premium is like all the other companies
Date: August 08, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
the rare times, I have been on it I had no problems with it. I signed up on their website and the process went smoothly.
Date: August 07, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
they communicate just often enough...they don't bombard me with phone calls and emails and i like it that way
Date: August 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
i have a civil responsability in case someone gets here in my house and i have the rebuilding of my condo and what is inside in case of fire.
Date: October 06, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
The few times I have had to contact customer service, the agents have been very polite and courteous; however, I did not like the automated system.
Date: September 25, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I have covered both cars and our home under farmers. It is a great service and the people are the main reason I stick with them. I changed once and went back within one month. Just great people to work with.
Date: September 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I have delt with the same people for the past twenty years. I feel very comfortable calling them anytime day or night if I have an issue. Or even a question.
Date: August 21, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Again, we have only ever spoken with our agent. She has handled all other communications for us. She has always treated us kindly and is very thorough. I like that interaction with our agent.
Date: August 06, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
easy to access, easy to read, and it is very user friendly, easy logo to regognise
Date: May 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Everything inside the home electronics, tv, furniture, appliances, water heater, Everything in the garage, weather issues flooding,
Date: November 27, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I have not used the company's mobile app much because I don't really need it. I don't make changes to or need info about my policy very often.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
I feel that they are so comfortable as well as knowledgeable to talk to and I feel that I'm getting the best person in my corner when things go belly up.
Date: September 05, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
I think they have extremely competitive prices compared to other companies. That's the main reason we switched to the insurance we have now.
Date: May 24, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I shopped for homeowners insurance a long time. When I could nationwide I was thrilled with the quote they gave me. The premium was the most affordable and covered more than all the other companies I called. I honestly couldn't be happier with them.
Date: May 06, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
The company is really helpful when you call them they make sure you have a clear understanding of your policy. They also quickly answer any questions you have.
Date: April 11, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
The service is incredible, any time we need our local agent she gets back to us right away. When she is out of the office, a hotline is available to get still get service immediately. Everyone I've talked to at nationwide has been really nice and helpful.
Date: March 15, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
Personal property: computers, furniture, clothing, tools, etc. The house and also all outdoor additions such as fence, gazebo, shed lawn mower. Also, any injury on our property is covered.
Date: September 01, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Communication
I'm already a customer, and I know what I want, I don't need to bundle anything else into my insurance, yet there is a constant reminder to do so. It's annoying, I am well aware how to maximize my savings.
Date: September 21, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
When getting a quote this one offered not only a very good premium for what I was needing but also the coverage I was needing. Having a mobile home on the coast, your market is limited but National Lloyd's is great.
Date: September 02, 2018 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
My policy covers of course the house, as well as my belongings inside. It also covers structures outside, including trees and other plants. Pets are not covered but the liability of a pet attacking someone, I am covered for.
Date: August 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
The customer service is excellent. When I filed a claim after hurricane Harvey they were prompt to take care of me.
Date: November 19, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
The website is very easy to navigate. I can view my policy, pay my bill, even file a claim. It shows the contact info for my agent as well.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
The people are friendly and actually seem sincere when you talk to them. They don't just want your money. They offer good service.
Date: October 20, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have not had to make a claim for this but billing is very convenient and the app is good
Date: October 05, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
My premium is the standard rate, they do offer different options, but I believe they are the deductible rate amounts as other insurance companies.
Date: September 12, 2019 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
They premium and deductible pretty much is the same to every other insurance company offers. There is nothing that stands out in terms of anything out of the ordinary that they offer.
Date: September 07, 2019 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Customer Service
My home insurance company has been very efficient and satisfactory customer service experience. I would definitely refer them.
Date: September 05, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
i am satisfied i havent used it yet so i am sure that that is a good thing
Date: October 06, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
The premium and deductible on my American Family insurance plan is not that high. I believe its 500 and that is reasonable.
Date: December 27, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
Sometimes it can be hard to get in contact due to the automated phone service. I really hate automated phone services. Everyone should fix that.
Date: December 18, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
They are always friendly and willing to listen, understand, address, and help solve the issue or answer the question.
Date: October 02, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
The premiums seem to be very reasonable compared to the other companies that I have seen. The most important thing for me is the speed in which the company operates at.
Date: June 11, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
I have never had any trouble getting the right information from a California Casualty agent, whether it's about my policy, a claim, or questions about other coverage.
Date: May 03, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
Very user-friendly, I have easy access to payment information, the full text of my policy, and also contact info
Date: August 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
When i compare the premium with other insurance companies it was somewhat high but it is worth
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
I was very much satisfied with the interaction and also communication with the company people As the people are really friendly and they will explain all the things patiently.
Date: August 10, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I HAVE ONLY USED THE WEBSITE TO REVIEW SOME POLICY INFORMATION. I HAVE NOT MADE A CLAIM ON THE POLICY WITH AMERIPRISE. THE POLICY INFORMATION WAS EASILY FOUND AND I DID FIND WHAT I NEEDED. THERE WAS NOTHING I DISLIKED.
Date: July 29, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
EACH YEAR WHEN MY POLICY COMES UP FOR RENEWAL I GET A PACKAGE IN THE MAIL. THE PACKAGE SUMMARIZES MY COVERAGE AND GIVES ME WHAT THE NEXT YEAR PREMIUM WILL BE. AGAIN, I HAVE NOT HAD ANY REASON TO CHANGE AND ALL HAS GONE SMOOTHLY.
Date: June 01, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Customer Service
I HAVE NOT HAD CONTACT WITH CUSTOMER SERVICE BECAUSE I HAVE NOT FILED A CLAIM AND HAVE NOT FOUND ANOTHER COMPANY THAT HAD A BETTER POLICY OR RATE STRUCTURE. I REVIEW THE POLICY EVERY YEAR AND HAVE NOT FELT I NEEDED TO MAKE CHANGES. MY BILL IS PAID BY AUTOMATIC PAYMENT FROM MY CHECKING ACCOUNT AND I HAVE NEVER HAD AN ISSUE.
Date: December 07, 2017 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
THE PREMIUM RATE I HAVE IS THROUGH MY MEMBERSHIP WITH COSTCO. THE REASON I SINGED UP WITH THE COMPANY WAS BECAUSE I REVIEWED THEIR COVERAGE AND THEIR RATE COMPARED TO THE ONE I HAD IN PLACE. IT WAS MUCH LOWER AND THEIR CUSTOMER SERVICE RATINGS WERE HIGH. EVERY YEAR PRIOR TO RENEWAL I DO SOME CHECKING ON RATES FROM OTHER COMPANIES AND HAVE NOT FOUND THEM TO BE COMPETITIVE WITH THE ONE I HAVE CONSIDERING PREMIUM AND COVERAGE.
Date: September 14, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
my premium is good not too expensive or too low and for the services it is perfect well for me anyway.
Date: September 14, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I have not had to do much work with my home insurance company, but they seem to have great customer service based on the little interaction I have had with them.
Date: November 23, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
Our home is covered as well as the contents. We have coverage for any accidents that may happen on our property and we also have coverage in case we need to stay in another location while repairs are being made.
Date: November 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I have tried to obtain multiple quotes but other offerings are charging me an additional $400. The other companies are more expensive than my current coverage.
Date: November 23, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
It is easy to get hold of someone. If my agent is busy there is always someone else who can answer my questions and my agent always follows up in a day or two, if not the same day.
Date: September 04, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
we shopped around and MetLife is very competitive. What stinks about FL is that we have a inflated hurricane deductable. I understand the reasoning and it makes sense but it's still a hard pill to swallow.
Date: September 04, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
My home insurance in been great,Their customer service was great.My water heater broke about few years ago and they were able to come and fix it very quickly.I have no complains towards my home insurance.
Date: October 22, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
The structure is covered for replacement value. I'm covered for liability issue on my property. Fire, theft, and water damage iscovered with some exceptions. Some specific items are covered specifically.
