Top Connecticut Homeowners Insurance Companies Ranked By Customer Reviews
See who are the best Connecticut homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Top Connecticut Homeowners Insurance Companies Ranked By Customer Reviews
Date: October 26, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I know that my premiums are are high and the deductible is high. Thats the price one pays for living in rural areas that depend on volunteer fire depts for protection plus being in an area that is considered hurricane and windstorm vulnerable.
Date: October 26, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
i like state farm. they are easy to deal with. i like having a local agent. i will stay with them for a long time.
Date: October 25, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I've honestly never had a problem with statefarm's customer service, in fact, ive always had good experience with them. I think they're polite and have provided me really good service.
Date: October 24, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
StateFarm gave me the better deal compared to others and beat the price of other companies
Date: October 23, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
State Farms premiums are slightly high than their competitors, but deductibls are comparable.
Date: October 21, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
my rates have almost tripled within the last 4 years due to hurricanes or so they say they're just right increases that they can definitely add because they want to phase out the homeowners insurance on the part of State Farm
Date: October 20, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
THE PREMIUM IS AFFORDABLE, AND IN LINE WITH OTHER, COMPARABLE PROPERTIES TO OURS. OUR AGENT IS ALWAYS VERY OPEN WITH US ABOUT COSTS.
Date: October 19, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
The customer service is always good whenever I have to speak with them. I never typically have to contact them often because thankfully, I don't have a lot of issues on my house.
Date: October 18, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I didn't have to use current insurance yet so I can't comment much on the experience
Date: October 04, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The deductible is low enough for us to handle and it was the lowest of the plans we looked at at the time of signing up.
Date: September 27, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
The deductible and premium on my policy for my home is kind of high in my opinion, and I wouldn't mind having it be lower sometime.
Date: September 20, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
we pay a same premium for a lower deductible, but it is worth it if you ever need to make a claim. Other providers did not give us this option.
Date: September 20, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
State Farm has comparable offerings locally to that of its competitors, when I checked last at least. To be honest, most insurance companies have little variance on base offerings.
Date: September 19, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
Ours is great. Again the price is very reasonable. We wouldn't change anything about them. Everything is always covered and there is always someone there to answer any questions we have.
Date: September 15, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
State Farm home insurance company policy offerings compared to other insurance providers is that have different discounts that you can choose from. It can be on the prices side but still well worth it.
Date: September 13, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
They allow me to select between three different deductible sizes where I selected the 500 dollar deductible.
Date: September 11, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
Our premium is relatively inexpensive due to bundling the home policy with our auto policies, as well.
Date: September 06, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
State Farm offers deductibles that fit my needs in every situation. Other companies want me to pay more for the bare minimum of coverage and I was able to find great deals with my company.
Date: August 09, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
there are great ways to set your company apart. Customer service is a top quality customers value about an insurer, beating out even settlement amount.
Date: June 04, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Communication
Like all companies, they send me too much information, bombard me with other coverage options and generally pester me to get more business out of me.
Date: April 12, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Policy Offerings
I have full replacement coverage on contents and the dwelling, meaning that my home will be rebuilt and my possessions replaced without allowing for age or depreciation.
Date: November 17, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
everything is covered my house my neighbor's house if I get robbed my jewelry is covered pretty much everything you can think of is covered
Date: October 30, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
As stated above, our interactions with State Farm have always been handled very professionally. They don't try to over sell other policies. They might suggest policies we could benefit from, but we never feel any pressure from them.
Date: October 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
They always communicate with us in a way that is easy to understand without all the insurance jargon. If we have questions, they are quick and efficient at answering them.
Date: October 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
After shopping around quite a bit of needing home insurance this was the best premium we could find with the best coverage. Many other companies made it hard to obtain coverage.
Date: October 04, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I have never made a comparison with what other companies had to offer. I believe the other ones would be pretty much the same give or take.
Date: October 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
State Farm's customer service is superb. They are quick to respond to our needs and always return our calls in a timely fashion. They get an A+ from our family.
Date: October 01, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
I believe all insurance is astronomical. I personally have checked other companies but the ones my husband checked were similar for the amount of coverage we wanted and the fact that our home is located in a 100-year flood zone limits our options. It all too expensive. I personally believe the criteria these companies use are too broad when determining premiums, especially considering demographics.
Date: September 28, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
my insurance covers injury and death on the property up to 100,000. It also covers property damage in case of storms and hail.
Date: September 27, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
I like that I can view my policies, and pay my bill on the website. What I don't like is that I can’t add or delete cars from my policy.
Date: September 25, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
We are contacted frequently to come in and discuss more insurance options and needs. If we want to do this we would be in contact, I would rather not be bothered.
Date: September 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
It is very easy to navigate. Has very helpful information. I can file a claim and talk to an agent if needed. There is nothing that I dislike about it.
Date: September 21, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
i have always had a great experience anytime i needed customer support. i get a great deal with both my car and house covered and they are reachable at anytime for questions.
Date: September 21, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
State Farm has a fairly easy to use interface. There is the ability to connect with my agent, review coverage, review payments, and make changes to each policy as needed.
Date: September 20, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
The staff has always remained the same. There are three in my local office. They know me by the first name and always seem familiar with my coverage, family members, home, and vehicles. They always take the time to answer any of my questions and never are rude or act bothered. The also pay VERY quickly on a claim. All I have to do is get one estimate and they write me a check right then and there.
Date: September 20, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
I've had this company for 20 years so the price has stayed close to the same since the beginning. They reward customers that stay with them by keeping price consistent. If I switched to another carrier it would definitely be higher.
Date: September 16, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
Anytime that i have called the direct line someone answered immediately and was able to help me with what i needed. i also liked being able to talk to someone local.
Date: September 11, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I have no complaints on the website. It is very informative and very user-friendly. Our family is very pleased with State Farm's website. I have never used the mobile app.
Date: September 11, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I think they do a good job. I am able to get ahold of them when I need and they are constantly following up with me on things.
Date: September 10, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
We are happy with the customer service when our roof leaked they came out right away. They were quick to give us an estimate on repair and we could get it to repair quickly. He was very professional and had a nice personality. We felt much better when he left.
Date: September 10, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I have always had a good experience with these folks. Easy to work with, willing to listen to me and know their stuff. I am very impressed
Date: September 06, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Communication
One thing I don't like is the constant mailings I get. It wastes a lot of paper! I do like that the agent sends out a birthday card though.
Date: September 05, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
They're always available if I need them and being able to go through our auto insurer agent was a big help.
Date: September 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
I believe the policy covers structures attached to my house, it also covers fire, hail, wind damages lightning strikes and water damage caused by broken plumbing.
Date: September 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
i can check on any claims and balance due. i can also look up my coverage anytime and any information i would need.
Date: August 16, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
We like that our agents are knowledgeable and have been employed with and providing service to my family since the day they opened 30+ years ago.
Date: August 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Every time I have called for information my representative is professional and courteous. She always has time to talk.
Date: August 10, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
It seems very personal and friendly. It's easy to report a problem or to get quick information on their phone number, address, etc.
Date: August 09, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
We don't use the companies website or mobile app since the payments are automatically deducted from our checking account. And If we do have a problem we contact or agent by phone. I'm not the person that handles the claims generally though. We've had this company for quite some time now and are satisfied with our agent just not so much with the cost and limited coverage available.
Date: August 07, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
I am able to find what I need however at times, it can be confusing. I like to think of myself as a savvy person but it's confusing. I generally need to call for clarification.
Date: August 07, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
State Farm's rates do seem a little high compared to say, Geico insurance company, but we are pleased with the service and would not switch. They meet all our family's needs.
Date: August 06, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
Like most people, my premium is high compared to the coverage I get. Of course I should be happy that I am even covered still because I know many persons have lost coverage all together.
Date: August 06, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
When we called they were very professional, asked all the right questions. They sent someone out to our home right away. The called us afterward to make sure everything was completed.
Date: July 31, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
We have had little time dealing with the customer service as we haven't had claims. However, while signing up all our questions were answered and they were very helpful and knowledgeable
Date: July 31, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
Our family is very pleased with the interaction/communication with State Farm. We pay our premiums monthly and we always are receiving receipts and/or information about State Farm in the mail. Very happy with State Farm.
Date: July 31, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I like being able to easily see all my insurance information on one app. I can view my auto, home, and jewelry information in one place.
Date: July 30, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
They have become a little too invasive with the mailers and advertisings sent to you even though you're already a customer. I'm not sure if that is an individual agency thing or a Parent Company thing, but it's annoying. Seems a lot like pressure sales in disguise.
Date: June 25, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I have shopped around, and continue to check other companies each year to make sure I am still getting what I consider the best deal but currently, I get the insurance coverage for less premium.
Date: May 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I like this insurance company quite a bit. We had something stolen at our home and the home insurance company covered it. Also, we had water leaks in our ceilings and the insurance company came out, gave us an estimate and it took care of getting the roof repaired.
Date: May 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Damages from natural disasters such as fire, tornado, the roof from the bad storm. Theft of any belongings inside like jewelry and electronics, also theft of A/C unit outside. Also covers vandalism damage.
Date: January 23, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
The premium for the price was a great deal. other companies had the rate pretty high for my age and history.
Date: December 03, 2017 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Policy Offerings
It offers protection from wind, hail, fire damage water, and theft. It also covers liability protection, medical expenses, and other damages.
Date: November 19, 2017 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
Our coverage has a lot including flood insurance, we pay a little more, but it is worth it. Living in Florida and having the rains and storms we go through, it's important to have flood insurance. So we feel we have a good policy.
Date: November 19, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The premium has risen as a result of hurricanes in my state. I have not had any claims but I am responsible for reimbursing my insurance company for the cost of it's honoring claims. This company knew the possibility of hurricanes in this locale but choose to accept premiums from homeowners. But they whine and approach the State of Florida to get a rate hike when they have to pay out for claims. Somehow the picture of maintaining payment to stockholders is more important than managing the intake and outflow of premiums and claims
Date: October 23, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
premium for Allstate is good hower the deductible for a house is 1200 dollars which is a bit much
Date: October 23, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
Our premium and deductible are pretty low compared to others. It does not cover much natural disasters
Date: October 21, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
When I first started with Allstate, their insurance premiums were about on a par with the other companies I looked at. unfortunately, they have continued to rise and seemingly more quickly than other companies. I am seriously considering changing insurers when my current term is up because I can get a much better deal elsewhere at this point.
Date: October 18, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premium and deductible are on average at a lower cost in my option. All state overs the best rates.
Date: September 17, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
To be honest, Allstate seems to be a little bit more pricey than other insurance policies. I am pleased with the premium and deductibles, though because I am using a company I trust,
Date: September 14, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I feel that the offerings regarding premium and deductibles are similar to others; I have searched around for other providers and I have found that they are very similar to each other.
Date: September 13, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have had great customer service experiences with my insurance company. They are always friendly and willing to help. I never had any major issues to contact them with though, and never filed a claim.
Date: September 11, 2019 Age: Above 60 Gender: Female Marital Status: Married
Premium
Compare the offers, learn more about each company, and filter the options any way you want.Take your time to review the offers and find the policy that is right for you.
Date: September 10, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
When I have compared the difference between the companies, they seem similar.
Date: September 09, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
We have Allstate for over 15 years.Our premiums go up every year. I argue with my Husband to find another insurance company. You would think the older we get, we drive less, and our car insurance should go down.
Date: August 21, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I have not had an experience with home owners insurance. However i am looking for a home and am working with my car insurance agent to combine these insurances.
Date: April 03, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I like its interface is accessible for any type of person, and it allows me to see the figurine of my insurance and the policies previously canceled and those that are about to end
Date: March 05, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
the premium is more accessible than many insurance companies and covers much more than other companies
Date: October 01, 2018 Age: Above 60 Gender: Female Marital Status: Married
Policy Offerings
My home is covered in the event of a fire, a flood, or during a break in. Also all of the vehicles on my property are insured in the event of a natural disaster if they are on the property.
Date: October 01, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
The mobile app isn't very user friendly, it is hard to navigate and its to the point where I don't even use the app because it has so many problems. It is very glitchy and tends to never work correctly.
Date: September 19, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
My premium has gone up every year over the last 3. I have never had a claim so this upsets me.
Date: September 17, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
I like that they communicate well, they always email me when my payment is due and if something is wrong they call me to get it handled swiftly. They are very fast after you get ahold of them.
Date: August 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I like that they have an available hotline for me to call at almost any time of the day. I dislike waiting on the phone line for an extended period of time when I want to get my claim or inquiry resolved.
Date: August 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
The premium for the policy is 1100 which is not bad for me but some insurance companies offered a lot lower prices but with a loss of coverage and benefits.
Date: July 29, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
The company has great customer service and that is one of the major reasons why I chose the company even though they are more expensive. I dislike how long it takes to get in contact.
Date: May 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
They lack empathy. This is especially true when I call the national line. Sometimes the person in the office is kind and helpful
Date: November 19, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I feel the premium is a bit higher compared to other insurance companies. But Allstate is a good company that I trust so I am willing to pay a bit more to keep their coverage.
Date: November 18, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I think allstate probably has the least expensive premium, but i have a mobile home and they charge more because of that.
Date: October 11, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
I rate AAA a 4, because their rates are comparable with other insurance companies, but I get several discounts, including a large discount for bundling my home and auto insurance.
Date: October 10, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
The premium for AAA is way cheaper than the premium for the last company. I absolutely love it so far and they customer service seems to go above and beyond for the service. I will rate it as a 5.
Date: October 10, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
It is nice to have this company to help us for our insurance to be covered when things happen in our house.
Date: October 04, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I FIND IT FAIR AND AFFORDABLE. THEY HAVE A GOOD DEAL TO THE CUSTOMERS.
Date: September 11, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
I think my premium may be a little more than others, however I can always get great customer service and always get my questions answered. I never get the run around.
Date: September 06, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I have not had to really deal with them in the past 10 years I have used them. I did just get a notice that my premiums will go up. Not to happy about that, however have not had any problems.
Date: August 27, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
ALWAYS HELPFUL, 24 HOUR SELF SERVICE NUMBERS. I ALSO HAVE DIRECT CONTACT WITH A REPRESENTIVE VIA EMAIL THAT RESPONDS QUICKLY.
Date: October 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I have always had pleasant interactions with them. They have always emailed me more info when I have asked for it, and they are pretty polite with me.
Date: September 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
It is good for communication. They regularly inform our condition and they are easily given appropriate information.
Date: September 02, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
My policy covers fire and earthquake insurance. I have a high deductible by choice so my premiums are lower. AAA has done a good job when I needed them.
Date: August 25, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I don't like the fact that I have to come in and talk to a rep anytime I need to make a change on my policy. The vast majority of things can be done on the internet and they are behind the times in this area.
Date: August 20, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
I was with usaa before switching to aaa. Their quote was around $3800 annually. It was similar coverage, but not exactly the same. I think usaa is a good company, but their premiums got too high when we moved here. I was already an aaa member, so i got a second quote from them. They were much cheaper. We had to file a claim this year for our roof, and they handled it very well. I also checked into amica, but their deductible at the time was higher. When i did that quote we still had the older roof, and they wanted a 2% deductible instead of 1%.
Date: August 04, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
When I first bought my home, I shopped around for home insurance. AAA was the lowest premium and the highest coverage. They were also well reviewed online.
Date: June 08, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
Their website and app are good but they don't allow you to make any real changes. Time consuming to come in.
Date: May 28, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
The premium is about 10 to 20 percent lower and the you get a lot of benefits also. That's where the gravy is at.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
They need to make it easier for their customers to talk with their reps via the net. They really need to work on this. They do it the old way and its a real pain.
Date: October 09, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
The customer service gets a 5. They are always happy to help, and the respond to calls quickly. I have rarely, if ever, had to wait mlre than 5 minutes to be answered. They are polite, curteous and knowledgeable.
Date: October 07, 2019 Age: Above 60 Gender: Female Marital Status: Married
Premium
the premium and deductible and both great. I pay about 86 dollars a month and my deductible for most major issues is 1 thousand dollars.
Date: September 30, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
affordable and efficient compared to other home policies. I honestly get value for my money as opposed to others I have used before.
Date: September 08, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
Very helpful staff and they always recommend the best policies in our budget.They have lot of policies in our budget.
Date: September 08, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
While it started out at a pretty good price, just 1 minor claim doubled my premium. I feel this is way over what it should be and i am currently shopping around.
Date: October 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
I don't actually use the company's app, and I don't use the website very frequently since I have never had to file a claim yet, so I am fairly neutral on this question.
Date: October 03, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
They seem to be very professional in their communications, and they don't spam us with unnecessary or repetitive messaging.
Date: September 12, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
I'm absolutely pleased with the customer service of my current insurance carrier. I've never been on hold for longer than four minutes and a very friendly, very knowledgeable individual is always on the other end of my call. Above and beyond that, if the person on the phone can't answer my question, they go find the answer until I'm satisfied.
Date: September 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I did shop around a bit with my husband, and we felt that what Farmer's Insurance offered was better than the competition. We were able to get all the important things covered while paying a price that is reasonable.
Date: September 01, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
The website and app are easy to use and quite intuitive. I don't like that it is hard to contact them.
Date: August 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I do not have any problems with my insurance company's website. I go in every month to pay my bill.
Date: June 03, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
Communication is always clear. My agent and his staff are very knowledgeable and are always ready to help and answer any questions.
Date: June 01, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
We went with the most comprehensive policy that covers our home as well as loss of use or any medical payment costs.
Date: January 17, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
I haven't had to file a claim with Farmer's yet, but so far I have no complaints about my interactions with them.
I have Liberty Mutual home insurance for five years now. The customer service is good not great and they are helpful when answering my questions. They always greet me on the phone and they speak in clear and concise tones.
Date: October 07, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I like that they help me right away with a live person when I need assistance. They are kind and considerate in their interactions with me when I call about concerns with the home..
Date: September 17, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I would think it should be able to be a little cheaper, we have owned our house and our cars for quite some time and the premiums have never gone down.
Date: September 16, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
first my thanks to this company because its give more offer to the customers thanks again to this company
Date: September 28, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
Liberty Metal's website is very, very good. It not only has your current policy, but also previous policies for comparison. You can make certain changes via the website without having to contact an agent. It is very easy to use and font/color, etc., are easy on the eyes.
Date: September 22, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
My insurance agent represents several insurance companies but they are very involved with me. They send me a birthday card, call early to make sure I don't have any updates to my policy, they hold a customer appreciates day, and have a great referral program.
Date: September 13, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
Liberty Mutual seems to have the most competitive pricing as far as annual premium goes verses other companies we had quote the home which included Erie, Progressive, and through something called VPIA which was the highest quote out of them all.
Date: August 25, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
I had a good Liberty agent to start with. The second/third year, he was also helpful in responding to questions, either himself or his assistant. Then he disappeared..... I did a general email send and another agent picked up the question and was VERY helpful.
Date: August 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Liberty Mutual is about the same as most companies - very helpful when they're trying to get you to sign on the dotted, a little less helpful when you have questions. Luckily their website is very useful
Date: August 13, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Website/App
The companies website is hard to navigate and does not provide very much information to users. I am young and know how to navigate a webpage however there are not many options to find more information about my policy or if I were looking for a new future policy. the website/mobile app seems to mostly refer me to call their phone number which I hate doing.
Date: August 06, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
Liberty Mutual was who I switched to about 6 years ago when I was having communication problems with the previous company. They gave me an excellent quote, and then we reviewed the policies a few years later and was able to get the policy costs down even further.
Date: July 29, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
The home is covered, water sewage back up, liability, medical payments to others, other structures (my shed, etc), my personal belongings and contents, and extended coverage for my guns
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
The wait times when you call are quite high and you can't find a lot of the information you need on their website which forces you to have to call in. When I do call I feel like I wait forever or just have to leave a message and hope for a callback. However, when I do get connected with someone to talk to they tend to be very helpful and provide whatever information I am looking for.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I like knowing that I have insurance with a reputable company that has been around for many years. I like having all my insurance bundled together.
Date: October 11, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I rate my current premium and deductible of my current policy a 4. I am moderately satisfied with my premium and deductible compared to what was offered to me by other insurance companies.
Date: September 30, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Progressive is extremely responsive to claims. Not only do they demonstrate that they really care about you in the service you get when you make the claim, but they follow up.
Date: September 16, 2019 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Policy Offerings
I think that Progressive is comparative to most of the insurance companies. They may even be somewhat cheaper than the bigger companies you see advertised on TV.
Date: September 15, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Policy Offerings
Progressive is very competitive in the field in terms of pricing for home insurance. They offer several different options and always try to help me find a plan with the coverage I want that fits in my budget.
Date: September 14, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
I usually like the best price in the market and with my insurance I think I have the best price it means a lot
Date: September 01, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I had actually switched to progressive about 2 years ago because they had a way better premium then what i was paying. for almost the same deductible the saved me $800 a year.
Date: September 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
What i like about my company's website is that it is very easy to navigate and is also very user-friendly.
Date: August 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
it is very convenient and lets me pay my bills and make a claim right on the app, instead of having to call or go on the computer
Date: June 15, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
The customer service is very good. I have had to call them a couple times about setting it up, and have had no problems
Date: May 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
Every time I have called they have answered very quickly and never left me on hold for extended periods. overall very satisfied with them
Date: March 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
It is about the same as other companies that I shopped around for. it seems very competitive
Date: September 15, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
American Insurance company deducts low amount for my insurance.When compared with other companies. american Insurance company is better.
Date: September 14, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
My premium is very low compared to other providers who would have taken on my house, as much as 50% lower than some places. It also continues to fall every year.
Date: September 12, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
When comparing with other company American Insurance company deducts very low price
Date: September 04, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I am satisfied with my home insurance company. because they provide me good facility.
Date: October 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
It takes way too long and sometimes they dont respond and close the session so you have to re que for another communication
Date: September 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
Other companies premium have a lot of privileges and free stuff. but this company has the better methods of security covered.
They do give away some gifts just for having the service.
Date: September 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The website its slow and sometimes doesnt respond to me.
the same with the app, sometimes it closes itself and it doesnt let me work on it.
Date: August 06, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
I like that they dont charge me too much on my insurance and they still got covered all my necessities like robber protection.
protection against fires and for every thing that can be destroyed
Date: May 10, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Sometimes you feel like you're talking with a bot and i dont really like that.
Sometimes customer service is rude with you.
Other times they have time and are good with you
Date: November 19, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I believe that it is lower than some other insurance companies I researched before decided to go with this one. I feel like this is the best deal.
Date: October 21, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I rate my experience a 3 as I had issues going to them for a lawsuit I had a few years back.
Date: October 15, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
My insurance has great deductible policy compared to other policies for the same coverage the premiums are great as well.
Date: September 13, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I have Geico for my home and car insurance. The couple of times that I have had to reach out to them about my account, customer service has been fantastic.
Date: September 08, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
My policy has better premiums and lower deductibles when comparison shopping. I am satisfied with the plans and the policy.
Date: December 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
Geico's website is very easy to navigate. If I need help, I can chat with a representative without having to call in.
Date: August 27, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
This was about the same price everywhere else. I was not able to get anything cheaper unless I bundled. That together is a bad idea. I like to keep things separate.
Date: August 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
The initial customer service that I dealt with for the insurance company was a little rude as they were collecting the information. I called back later (tomorrow) and I got a better one who appeared to be more responsive and gave us more discounts than the other.
Date: July 29, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I have not had any interaction with them except for signing up via the customer service (signing up). I do occasionally get spam mail from them which is kind of confusing...
Date: December 22, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The company's website/mobile app does what it needs to do. Look at policy, pay bills. I don't really need it to do anything else... maybe offer incentive/discounts?
Date: October 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
I like that my agent is so friendly and accomidating. I like that if I need him, he's always there for me and makes me feel secure.
Date: October 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I like that my agent is available 24/7 and he's given me his cellphone and home telephone numbers. I am happy that he is so accessible.
Date: September 11, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I like this company because of service they are connected to a lot of company when you needed it
Date: September 11, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
I like the website because it is simplistic, but I never use it or any mobile app or anything like that. I always prefer to interact with my agent dirrctly.
Date: November 19, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I haven't shopped around, but I am satisfied with my premium and the service that I receive from my agent and all the receptionists at his office.
Date: November 18, 2017 Age: Above 60 Gender: Female Marital Status: Married
Policy Offerings
Everything is pretty much covered including my house, property, possessions. Damage to neighboring properties, flood, fire, natural disaster, etc.
Date: October 04, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
The customer company is the very useful in the insurance with the customer in the sale of the good home insurance.
Date: September 16, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
I haven't used the mobile app but the website is okay. Not advanced but gets the job done and information on my home policy is there when i need it.
Date: August 27, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
The customer service is great. Everyone time i call i always speak with someone who is friendly and knows their stuff. Definitely a highpoint of the company.
Date: November 19, 2017 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
The premium is a little high and i don't like how it always seems to increase every year.
Date: November 18, 2017 Age: Above 60 Gender: Female Marital Status: Married
Communication
I get everything via email, mostly reminders about my app. I prefer it that way and don't want too much information from my insurance company.
Date: September 18, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
the premium covers all my needs and meets all my expectations
Date: September 10, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Website/App
They have a striking interface and I like his way of working
Date: September 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
I like it because they let us know any flaws in the home
Date: August 28, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
It covers everything with respect to large damage to the home, insidentes with pipes and burns burglaries and many more has a very affordable cost
Date: August 01, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I like that they are very capable of attending and putting themselves in the place of the client clarifying all kinds of doubts and I do not like the waiting time
Date: September 05, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
I think they offer the same coverage except for water damage. They do go above and beyond in that, offering structural water damage.
Date: October 01, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
I like that I am able to view my policy and coverages within the USAA app, as well as make any changes. It is also easy to navigate and very user-friendly.
Date: September 14, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
I had to call the company in order to find the answer to a question I had. I was unable to find the answer on the website, as it is not user-friendly, however, customer service was happy to help. I did not like the long recording when I called, however, when I finally got someone on the line, they were rather friendly.
Date: September 05, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I think we are about in the middle, not too high but not too low. I think our coverage is really good and we sit with a $500 deductible. That is less than my cars.
Date: January 17, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I don't like that I have to log in to see my insurance cards every time I would like to be able to use my touch ID.
Date: September 24, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
They are hard to get in touch with, but once an adjuster is assigned to you it does make life easier.
Date: October 04, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Home insurance definitely a safe, secure and modern reliable way. Our house become unsafe when go out for work or any other activities. Insured house is better to the owner if anything happen then he will compensate.
Date: September 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I like that we can communicate by phone, email, website, app. It's very easy to contact MetLife. The response time was very fast no matter which forms of contact I used.
Date: November 18, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
Customer service is okay at times and sometimes it just seems they give you the runaround. When you pay a lot of money for insurance you should be able to get assistance easy with a claim when you need it
Date: March 07, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The adjuster and customer service were always responsive and very helpful. Every time we'd call and have a question, we would get an answer immediately or someone would contact us within hours.
Date: November 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
When I quote this I'm always right in the same amount no matter where I go. I've had this company now for years and they seem to do a good job, however, I've never submitted a claim so I don't know how well they do there. They work with me, I had a lower quote once they matched it.
