Goodville Mutual Homeowners Insurance Company Reviews & Ratings
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Date: June 03, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
Our premium is very reasonable considering the coverage we get. We've already had to use our insurance once after our home was burglarized. We did not have any issues at all. Everything went smoothly when working with the company.
Date: April 13, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
We had to use our coverage when our home was burglarized and customer service was very friendly and helpful
Date: October 02, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
House and contents, outbuildings and contents, personal property off site. Value of house and contents, plus liability
Date: September 23, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I was extremely pleased with the insurance adjusters. they found damage that I had not even reported in my claims and made sure that it was covered in their reports so that I could have the issues repaired with one deductible.
Date: September 17, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I liked their interactions they first called me back and also they emailed me and finally I spoke with the agent that emailed me about what my needs were.
Date: September 16, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
pays for damage to my home, pays for items inside my home, in the case of home burglary. Also pays for outside structures such as the shed, and fences, etc.
Date: September 14, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
the letters they send out confirming payment information, and sending the actual check to pay for repairs was slow. everything did arrive eventually.
Date: September 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
Our premium is very reasonable considering the coverage we get. We've already had to use our insurance once after our home was burglarized. We did not have any issues at all. Everything went smoothly when working with the company.
Date: September 11, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
Haven't needed much personal communication. The local office has a yearly dinner for all customers, and uses the time to pass along relevant information about plans and changes.
Date: September 03, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
The Craven customer service is very friendly and thorough they promptly returned my phone calls and emails with the needed information I requested.
Date: September 01, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
20,000 replacement for building. 10,000 for contents. $1000 deductible covered for fire, wind no mold or water damage coverage.
Date: August 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
the claims are processed fast, and the deductibles are low. I was also very pleased with the insurance adjusters that were sent out when I had to have a roof and property damage evaluated.
Date: August 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The Premium cost and coverage is more than other insurance companies had offered me for about the same coverages and deductible.
Date: August 20, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Lower premiums will always be appreciated. When we signed up, it looked like our local agent went out of his way to find out what discounts we might be eligible for.
Date: August 11, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
my insurance premium is low, it was the lowest of all of the companies that I shopped around with. I don't feel like I am giving up any coverage or ease of claims by going with the lowest premium
Date: August 11, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Website/App
I love their companies and their applications and I feel very safe as many more people
Date: August 07, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
It is the perfection of the company and I would like it to continue as they are formed and thank you very much
Date: August 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
Can't say I have used it much. I checked a couple of years ago about what the definition of house contents was. Also, the company was changing its administrative structure and I looked at that--about 4 months ago.
Date: July 29, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
We had to use our coverage when our home was burglarized and customer service was very friendly and helpful
Date: July 26, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
It is very easy to use and can do everything from claims to contacting agent to paying the premium on the site. There are back ups where you have contact names and numbers for real people if you need to talk to a human.
Date: July 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
in love, that company and I love their way of being and they get their work fast easy and safe
Date: June 20, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I've only accessed the website briefly and I have been satisfied thus far. However, I have not taken the time to browse it thoroughly, so I do not know the ease of use throughout their website so I cannot fully rate.
Date: May 25, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I'm happy with the premium. When we switched from another insurance company about 5 years ago, it was significantly lower, for better coverage and service. Haven't looked at other company rates since.
Date: March 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
hey the communication is very favorable and they are very good workers and I would like them to continue like this
Date: January 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
well I feel good for the safety of my brother and my children and my father and I thank him very much
Date: November 29, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
Communication has been limited because we haven't had many issues that have required us to reach out to them. However, the times that we have reached out, communication has been great.
