Top Idaho Homeowners Insurance Companies Ranked By Customer Reviews
See who are the best Idaho homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Top Idaho Homeowners Insurance Companies Ranked By Customer Reviews
Date: October 19, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
The deductible on my policy is not ideal at this point, and was higher than what I found with other companies. However the premium was considerably less than any other quote.
Date: May 18, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I can view all of my policies through the website, as well as pay my bill. Set up well and does what I need
Date: May 16, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I switched from Allstate to State Farm and by doing so I saved a lot of money
Date: April 25, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
Excellent is the best term to describe it, never a time my questions went unanswered
Date: October 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
They've been courteous all-around. I've gone paperless for most of the stuff they would mail, so I'm receiving everything conveniently in my inbox.
Date: October 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I like that my agent and his wife pay attention to customers, they take the time to talk with you when you go in the office and it feels like talking to an old friend, not someone that is rushing me along. I know it sounds old fashioned, especially in this day and age.
Date: October 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
It does not offer much compared to other home insurance companies' websites. I can not even find my insurance card on the site.
Date: September 30, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
My insurance company has always answered my questions and my issues on an immediate basis, which makes me very happy
Date: September 23, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
Comparatively in our area, they are about the same as others, however, it is the personal attention that office pays to its customers that keeps me there. Places like Farm Bureau, while they may offer some coverage, is higher and the cs tends to be crap.
Date: September 22, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I like that I am able to reach out to my individual agent with concerns or questions regardless to the day or time.
Date: September 18, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
They have always been there when I needed them, and they are quick to answer questions.
Date: September 16, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I have found that the company's customer service is very responsive to the questions and needs of myself and my family.
Date: September 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I think it's less expensive, and the customer service is better.
Date: September 02, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
I've never had an issue with customer service or felt I was being jerked around by support staff if I had occasion to call them. Luckily the service they've been offering is pretty good so I'm not needing to contact them very often.
Date: August 27, 2018 Age: Above 60 Gender: Female Marital Status: Married
Website/App
I don't use the mobile app/ website. I have dealt directly with my hometown agent for years and I prefer it that way. When I moved to another area, I still insured my home through him at his office. He gives excellent service.
Date: August 27, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
State Farm's website is easy to navigate and I feel comfortable using the site to research information about my policy and to start a claim process.
Date: August 23, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
it is a good website. I can do almost everything that I need to do. I like it better than talking to someone on the phone
Date: August 11, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
I spend way too much on insurance. It should not be this much.
Date: August 09, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I have never had any bad experiences with my insurance but I have never had a major claim with them
Date: August 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
it covers all of my belongings, the house, the garage, the contents in my car. it also protects me from being sued if someone gets hurt on my property.
My coverage is not really any more or any less than the other insurance companies for the same type coverage
Date: July 28, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I think I am getting a good deal. I have not shopped for home owners insurance I a few years. I feel ok about it.
Date: July 28, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
They never reach out to me, but when I need them they are always there so I appreciate the privacy.
Date: July 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
it is ok, they only get with me if there is something that I need to know and if I need anything I just use their web site to do it.
Date: July 26, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I feel like I pay a lot but it's like anything you get what you pay for. So, I stay with State Farm because of their service history.
Date: July 25, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I think it is easy to use, but I haven't had much need.
Date: June 16, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I think their customer service department is ok. I have not used them for several years since nothing has happened withing that time.
Date: May 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
What I'm paying is pretty standard to the other offering I sought in the area, I have some business with State Farm for auto insurance as well so it just made sense to bundle it together with my home insurance.
Date: May 25, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I recently had to sign a document for them concerning a coverage and I went into the office and thought I had taken care of it. I have received the same paperwork to be signed yet again.
Date: May 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
They answer quickly and there is always someone who can help me if my personal agent is unavailable.
Date: May 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
As far as I know, my insurance provider is offering the fairly basic insurance package, with the dwelling and damage to the dwelling being covered, as well as loss of use of various things.
Date: May 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
Having shopped around recently I am confident that we have the insurance that we need with the lowest price available. There may be lower prices out there but I wasn't able to find them.
Date: May 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
The website is bright and easy to navigate, and all the fields and what not are clickable. It offers me products but I do not feel I'm being aggressively upsold.
Date: January 31, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
The communication between myself and my insurance company has been very good and informative. The company has done very well in letting me know what is needed.
Date: January 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like the clean, professional appearance and ease of use in finding exactly the items I am seeking to accomplish
Date: January 07, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
I like having a newsletter directly from my agent about new services and information concerning how to properly make a claim and about staying safe in the recent hurricanes.
Date: November 19, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
They always answer questions promptly and actions are taken surprisingly quick when the situation is called for. They always follow up with a call or letter to make sure all is well.
Date: November 19, 2017 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Policy Offerings
Itself is covered as well as outbuildings and contents and medical up to $250000. Outbuilding is covered for $12000 as the house equipment and certain equipments are also covered.
Date: November 18, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I have been to their office, and they were very nice. I have also communicated via letter.
Date: October 23, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
i look for price mainly and what it covers, theyre custoemr service is ok,
Date: October 17, 2019 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
A homeowners insurance deductible is the amount you pay when you need to file a claim for damage. The average homeowners insurance deductible is typically $500 - $1,000
Date: September 25, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
It is a very reasonable rate. It is billed directly to our mortgage company so it is easy to make sure it gets paid too.
Date: September 13, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Allstate has been great with compared offerings. I have had others companies with offers to try all of their product lines, but Allstate delivers. I really feel they have all I need and maybe more.
home insurance is very important of life , its most imported in the own business mans and workers .home is very important in the human life
Date: October 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
Its pretty easy to use, just have to login, sometime its hard to connect and get in contact but its very easy to access and sometimes it crashes
Date: October 03, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
They are always extremely friendly and helpful. I like that I can use the service on the nationwide website or go into my local small town office for help.
Date: October 02, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
they are nice but some times they can be moody, which can get super annoying
Date: September 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
They have great customer service. I have never filed a claim, so I am uncertain on that matter. I hope to never have to file a claim, but if I do a prompt response would be best.
Date: September 18, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
We have called to ask about identity theft coverage because we were affected by Equifax. We were told someone would call us back that day. Two months later and nothing. We had the same experience when we asked about life insurance as well. They don't seem to want our business at all.
Date: September 16, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I get bills on time, there is a small grace period with coverage. I can view my policy online, and make some changes.
Date: September 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
Natural disaster , fire, theft, accidental damage of some one else, or if someone crashed their car in our home, also earthquake floods, rain damage
Date: September 02, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I did have a claim because of a lightning storm. For the most part, things went smoothly, but we did have some differences of opinion as to what should be covered.
Date: September 01, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I called last year because I needed some paperwork for my mortgage company. They were very helpful and efficient. It was not a computer, but a real human being, kind of strange these days.
Date: August 26, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I think the company's app is pretty solid overall. I will usually refer to the app if I need to have questions answered instead of calling the company and spending a large amount of time figuring it out with the operator.
Date: August 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I think their website is a little bit clunky to use. There are a lot of steps just to view your policy documents or print proof of insurance. I think it could be a lot easier to access that info. In fact, the first thing the website brings up is an accident that was not our fault almost four years ago. There was no claim in on our insurance but it says we have an open claim. Why is that even on there??? Once we get past that part then there's still several steps to get to whatever you're looking for.
Date: August 14, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
They have always met my needs for what I was asking for. Easy to talk to and answers fast.
Date: August 09, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
The out structures are not covered by the lack of permits. But the out structures are not required to have permits at the time they were built. I would like the coverage that covers those structures and content losses as they are technically attached to the home.
Date: July 28, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
I have out building not covered, but the main home structure is covered against fire, flood, earthquakes, wind, and faulty features such as wiring and plumbing.
Date: June 25, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
Its easy to contact but sometimes it gets very hard to contact them and they don't understand the problem
Date: May 15, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I am not sure about other insurance companies, as I have had this coverage for so many years. I think the premium is fair.
Date: November 28, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
Same as above. They only contact us when they want money and when we contact them they can't be bothered to help at all. Thank goodness we haven't had a claim because I eat we would have difficulty there as well.
Date: November 27, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
Our insurance keeps going up with this company even though we are claim free and have been clients 18 years, 14 in this house. It's very frustrating when we call they say we can decrease our insurance coverage or raise your deductible but there's nothing they can do to help us. I know rates go up but we are going up 100 every renewal. We have started shopping other companies and will be switching soon because we have found more coverage at lower rates with several other reputable companies.
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
Its easier to access, cheaper compared to others, more helpful and nice. Better coverage that others.
Date: October 03, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
The home insurance company's costumer service is welcoming and I geniuiely enjoy working with Progressive. The employees make it easy to fix anything.
Date: September 15, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I recently was talking to Progressive about making modifications to my policy with them, and it was not the greatest experience. Long hold times, I would rate it a 2.
Date: September 11, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Progressive has given me awesome customer service. The wait times could be better, but once on the phone with someone, they're very helpful and very nice. The coverage is very inexpensive compared to competitors.
Date: September 09, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
we have not had any type of issues with our current home insurance company. this is mainly because we have not had any issues arise which would require their assistance.
Date: August 10, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The cost of the premium is very good, and I feel like I am acceptably covered in the case that something bad should happen.
Date: February 23, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
WE HAVE NEVER HAD A PROBLEM WITH THE CUSTOMER SERVICE PEOPLE. THEY ARE ALWAYS POLITE AND VERY HELPFUL. IF I AM CALLING ABOUT SOMETHING I DON'T UNDERSTAND THEY STAY ON THE LINE TILL I DO UNDERSTAND IT.
Date: February 22, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
THEY WERE WILLING TO EXPLAIN ALL THE DIFFERENT WAYS THAT WOULD HELP TO ADD MORE OF A DISCOUNT LIKE ADDING AN ALARM SYSTEM ETC.
Date: February 06, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
EVERYTHING IS EASY ACCESS ON THE COMPUTER VERY EASY TO UNDERSTAND. THE TABS ARE ALL SELF EXPLANATORY AND EASY TO READ.
Date: February 04, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
ALL ELECTRONICS, 55'SMART TV, 55'TV, 2 LAPTOP COMPUTERS, 1 LAPTOP COMPUTER WITH DOCKING STATION AND 2 -17 INCH MONITORS. UPRIGHT DEEP FREEZER, JEWLERY
Date: September 21, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
The customer service is prompt and answers my questions quickly and in a manner that is easy to understand for me.
Date: September 21, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Communication
The communication can be a lot sometimes and comes off as spam emails at times when I don't think emails are needed
Date: September 16, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
It is easy to use, the rates are fair and the coverage is adequate. I haven't honestly looked into other companies for a while and probably should but it's not something I think about often.
Date: September 16, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
It has been okay. No problems so far. If all stays well ill be a loyal customer for years to come.
Date: September 29, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I haven't made any claims or talked to any representative for a few years. I do not like how often I receive emails that are only trying to sell me more crap.
Date: September 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
My premium is a bit pricey but it works, We have enough savings to cover it if we need to.
Date: September 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
I am very happy with this insurance company. Living on the barrier island of Florida, hurricanes are a huge problem. This company offers everything listed above and more. Right down to identity theft protection.
Date: August 30, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
they used both email and phone to go over all the steps they were very clear about how when and what would happen and how long
Date: August 12, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
last time I submitted a claim we got stuck in the hospital they took care of everything was nice to see them go above and beyond
Date: August 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I get renewals in a very timely manner and it is all done electronically for my convenience. I absolutely love this company.
Date: July 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
it works fine allowed me to check claims and policy over my phone nice to have, login is a bit slow due to the password requirements
Date: May 14, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like everything about their website. User-friendly, has everything I need at my fingertips 24/7. If I am unsure of something in my account, the customer service has been outstanding.
Date: May 11, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
Their customer service is outstanding! They are kind, knowledgeable and always willing to answer any questions. It is quick and easy to get a hold of a human to speak to as well and not a robot.
Date: May 08, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I really can't complain. Even though it is rather pricey, I pay much less than many of my neighbors as I am grandfathered into the My Safe Florida program that gave substantial credits to my policy for having good hurricane features on our home. The program is defunct now due to state budgets.
Date: October 15, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I have had positive and helpful interactions with their customer service. However, they are slow to reach by telephone. Once I do reach a customer service representative, however, they are genuinely helpful.
Date: October 09, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
From what i remember customer service was decent enough, so i would give them a 4
Date: October 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
The premium is comparable to other insurance companies for similar coverage, but comes with excellent customer service and local agents for the price.
Date: September 25, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
We shopped around a lot for the best premium that fit our needs. This premium, by far, was less expensive and provided adequate coverage for our needs.
Date: September 11, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I really like that there is not only a national 24 hour claims service, but also a local agent who is available by phone, email, and in person.
Date: August 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I can see all my policies and my agent's contact information at a glance. I can pay my car and umbrella insurance online. I can print my proof of insurance from the website or pull it up on the app.
Date: August 12, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Website/App
I really like how the website is straightforward and user friendly. I don't like how the password formula is different than many others, so it's hard to remember my password.
Date: July 29, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Access to agent, cost, and company reputation (do not expect them to go bankrupt any time soon). They have been around and have a good reputation
Date: July 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
Every interaction I have had with my local agent is quick, pleasant, and resolves my need in a positive manner. Whether I call and speak by phone or email, it's always been a positive experience.
Date: May 07, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Policy Offerings
My home policy offerings includes coverage for fire, weather, theft. It allows me to add valuables such as my engagement ring to the policy and covers minor negligence claims such as injuries.
Date: October 07, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I was happy with the premium and I appreciated having a choice of deductible. We chose a higher deductible based on our area.
Date: September 21, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
Its low enough where I don't notice it has gone out of my account every month and its fair for what is covered I feel.
Date: September 19, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
things that are covered in my home insurance policy include fire, loss or damage to personal belongings, water damage, and acts of nature.
Date: September 02, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I feel like for everything that I get in my home insurance policy is very affordable compared to other companies that I looked into.
Date: August 27, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
Every representative I’ve spoken with has been nothing but polite and has worked with me on how to be convenient for me and what I need out of my policy.
Date: July 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I feel like I pay a lot for coverage on my vehicles. They have a yearly membership fee that we have to pay to get rewards for local businesses and to help keep our rates low, but I am not sure if it is as low as it can be.
Date: June 15, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
Sometimes I do not receive call backs after leaving messages which makes getting questions answered very difficult at times.
Date: May 06, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
The only thing that I really dislike about the customer service is that sometimes it is very hard to get through on the phone to my agent due to them being very busy.
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premium is high compared to home insurance I have had in the past, however, Farm Bureau has excellent customer service, as well as a local office.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
My insurance companies website is very easy to navigate and also has the option to be able to pay my payment on the website portal. These are things that are very helpful.
Date: October 05, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Website/App
The website has been easy to navigate and find information about it our coverage. Have not used the app.
Date: September 29, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
I don't know this specifics of our coverage, off the top of my head, but I feel we're getting a good deal with combined with our car insurance
Date: September 11, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
Very straightforward use of the website. I can find information needed and numbers to call my rep if i need to do so. I like the look and appeal of the site as well.
Date: September 10, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Customer service has been great to work with. Anytime i’ve called with a need they've been very nice to work with.
Date: September 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
Customer service was very helpful and responsive during the home buying process
Date: August 22, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Good customer service Customized Protection Online Claims Account Overall I am very happy with the company customer service department.
Date: August 02, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
They respond quick and fast, but there are some issues they are helpless about.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
I like that it is easy to use, and i don't like that the features they offer are not that useful.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
the premium compared to other insurance companies low also high but the insurance company will always give varies premium but trusted worthy is so important one
Date: September 11, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
It's the lowest premium we've come across. We been with a total of 3 home insurance companies and this was the cheapest.
Date: August 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
The interaction with them has been great so far. Getting ourselves covered was very easy and they sent someone to my house to get photos and measurements for the most accurate premium.
Date: August 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I haven't had to deal with their customer service yet so I give it a perfect score. I'm sure once I need them they will be difficult just like any other insurance company.
Date: June 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
Cant really do much on their website and they don't have an app at all. I do almost everything through an app or site so this is kind of disappointing.
Date: January 09, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
We live in the desert so it's mostly just the bAllied Insurancec coverage because we don't get floods, tornadoes or hurricanes. They house is covered and even if anyone were to be injured on our property.
Date: September 14, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
I am not sure about the differences. I haven't done enough research to really compare the two. I chose them when I bought my house because they were the best deal a the time.
Date: September 01, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
They have always been helpful when I call. The problem is their departments are so separate, sometimes I have to make multiple calls, and therefore wait on hold multiple times. to get all the answers I need.
Date: July 29, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
They are outsources so accents can be hard to understand. They are always friendly and helpful, just the connection and accent can make it hard to hear everything.
Date: May 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
I have property coverage for the structure, the land, medical coverage for injuries that could occur on my property. It is combined with my auto insurance for a discount.
Date: May 08, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
It can be difficult to actually find the log in when doing a search. It starts you off as a new customer every time. There are some nice self service features but I usually end up having to call costumer service.
Date: October 29, 2019 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
I don't know about other home insurance policies because I have not comparison shopped in a long time. I am satisfied with premium, deductible, and coverage.
Date: October 08, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I would say our deductible and coverage are very adequate for what we pay each month for insurance. In comparison I would have to say its rather affordable for what is available on the market today.
Date: November 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
Covers damage or loss due to accident, theft, and various unforeseen events. Covers damage to property, but not the loss due to natural causes or fire
Date: September 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I like that it enables me to do almost everything without speaking to a person. I can move my due dates, change the coverage or cancel policies without calling and waiting on hold.
Date: May 28, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
It is really easy to reach them when you need to and someone picks up the phone very soon after you place your call. They also take all of your claims seriously and seem very concerned about your loss.
Date: August 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premium is comparatively low and they also provide me the installments if I want to choose. I can pay quarterly or half-yearly without any extra charges. They also provide monthly payment option.
Date: May 14, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I am very satisfied as from the day one they clear my all doubts and queries. There are no hidden charges s they promised me. The form and procedures are very simple and user-friendly.
Date: November 23, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
Company's customer service is very fast and progressive. They solved me every query within working 12 hours from the time I raised the query. The person who talked with me from the other side has been always king to me.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
This company's website and mobile both are user-friendly. They have up to date information regarding the premium and upcoming premium dates and also notify me with any offers.
Date: September 28, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
I like everything about it, it's easy and no pressure. I like that it's innovative, easy on the eyes, no ads, and nothing trying to get you to buy more products.
Date: August 12, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
I think the premium is really fair, I researched it a lot. I talked with other friends with different insurance agencies or the one I have. I think it's fair, and I am glad I went with the insurance company I'm associated with
Date: August 08, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Again, I can't speak a negative thing about my current insurance company. They are a godsend, I so grate they are in my city, and I have service with them
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
There is nothing I don't like. Everyone is so genuine and caring. There is nothing fake about them one bit. There is a reason they have perfect 5 stars out of 50 reviews.
Date: September 05, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have only been a Travelers customer for approximately 3 months. On a scale of 1 to 5 so far I would rate them as a 5. There have been months where I forgot to pay my premium and they send an e-mail reminder.
Date: January 22, 2019 Age: Above 60 Gender: Female Marital Status: Married
Website/App
I have not used the website. I prefer to interact with my agent on all issues and questions.
Date: November 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I have only had one interaction with the customer service when refinancing my lender needed various forms of information for the insurance company. The rep who answered my call was able to swiftly provide everything I needed in a very timely manner.
Date: August 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I don't use their mobile app nor do I know if they have one but I only use their website for informational purposes. May be to read on certain company information, etc. If I need specifics, I'll just call them directly.
