Narragansett Bay Homeowners Insurance Company Reviews & Ratings
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Narragansett Bay Insurance Company Overall Ratings
Narragansett Bay Insurance Company Homeowners Insurance Company Ratings
2 Star
2 Reviews
Narragansett Bay Insurance Company Homeowners Insurance Company Ratings
3 Star
1 Review
Narragansett Bay Insurance Company Homeowners Insurance Company Ratings
4 Star
6 Reviews
Narragansett Bay Insurance Company Homeowners Insurance Company Ratings
5 Star
1 Review
Customer Service
1 Star
1 Review
5 Star
5 Reviews
4 Star
4 Reviews
Narragansett Bay Insurance Company Recent Homeowners Insurance Reviews & Ratings | Share Your Review
Date: May 31, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
when I did the comparison when shopping for Home insurance Narragansett Bay Insurance Company was not the cheapest company but I get to have a single point of contact when filing a claim.
Date: May 26, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
From what I know about my current insurance policy everything is covered except what they call "acts of God" and flood damage.
Date: February 01, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
The premium I pay is considerably lower than competitors for the same coverage. I have a standard deductible of $1,000, which is on par with most comparable policies for the same price and coverage. I feel my rate is fair and actually saw a decrease for 2019 on my premium.
Date: January 29, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
Company has been responsive and honest when I have posed questions. They usually answer my questions within 24 hours and agents are polite and patient. I have not had any problems when using the company's customer service.
Date: January 28, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
We have compared premiums with other companies over the years, just to make sure that we are not being overcharged for the coverages that we have selected. We have never found a lower price, so we always stay with NLC.
Date: January 27, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
I believe their offerings are on par with other companies. I am very satisfied with the coverages that they offer.
Date: January 23, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
But, I have never had to file a claim (at least not yet) on my homeowners policy. So the only dealings I have had with them have had to do with setting up the policy and annual billing. I have been with them many years, though, and I have never had a problem.
Date: January 20, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I had an issue with a pipe bursting at my house and due to their slow response I now have a mold problem. I used the company they recommended to dry my home and they didnt do it correctly. I have to find a lawyer.
Date: January 16, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
Policy is cheaper than any competitors but offers good coverage for the money. I do not see any big gaps in my insurance and my rates actually went down significantly for the coming year. I am satisfied with the coverage and the price.
Date: January 01, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
They seem to be slightly cheaper and the offer a reimbursment check at the end of the qaurter
Date: December 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I like the Narragansett Bay Insurance Company customer service because I work with one agent from start to finish. I have his direct number and if he is unavailable he calls me back at his earliest convenience.
Date: October 04, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
When I did the comparison when shopping for Home insurance Narragansett Bay Insurance Company was not the cheapest company but I get to have a single point of contact when filing a claim.
Date: October 02, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
Personal liability as well as Hurricane and all other perils other then a hurricane is also covered under my insurance provider.
Date: September 20, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I like the website because I do not have to use it. It sends updates to me and helps me keep track of my insurance without having to interact with it
Date: September 20, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
I like the customer service so far. they make a point to keep me in the loop even when administrative issues between them and my agent have gone awry
Date: September 18, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
the premium covers all my needs and meets all my expectations
Date: September 11, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
It was easy to get a hold of a customer service rep and they were extremely nice and pleasant to deal with.
Date: September 10, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Website/App
They have a striking interface and I like his way of working
Date: September 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Every time I contact them they are helpful and courteous and can answer any question we may have.
Date: September 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I like that its easy to use but it tends to be down a lot for maintenance so It can be inconvenient.
Date: September 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
I like it because they let us know any flaws in the home
Date: August 28, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
It covers everything with respect to large damage to the home, insidentes with pipes and burns burglaries and many more has a very affordable cost
Date: August 25, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
Other premiums offered by bigger insurance companies tend to be a bit cheaper but would not insure my house because it was within 4 miles of the shore.
Date: August 21, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The site is easy to use but doesn't always provide much information as they make you usually have to call to get more information.
Date: August 11, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
Everything in the house, the structure itself as well as the property itself in case of accidents
Date: August 06, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Communication
Narragansett Bay Insurance Company and my insurance agent could not seem to get on the same page about my coverage when we first signed up. It took nearly two months of back and forth before we got the coverage that we wanted
Date: August 01, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I like that they are very capable of attending and putting themselves in the place of the client clarifying all kinds of doubts and I do not like the waiting time
Date: December 03, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
They send us updates on our plan periodically and have been helpful and courteous when we contact them with issues or concerns.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
Our home, personal possessions, jewelry, silverware, expensive artwork, identity and credit card fraud.
Date: November 19, 2017 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
We researched other companies and Narragansett Bay Insurance Company is always the best rate and premium for the amount of coverage we get.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I like the website because it is clean, easy to navigate, and free from third-party advertisements that would take up the page with unrelated offers.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The premium for Narragansett Bay Insurance Company Insurance was much more competitive than all other competitors for the same coverage. Going with Narragansett Bay Insurance Company was almost a no-brainer
Date: November 18, 2017 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
I liked that they were pleasant to deal with and very knowledgeable about their services offered.
Date: November 18, 2017 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I like the Narragansett Bay Insurance Company customer service because I work with one agent from start to finish. I have his direct number and if he is unavailable he calls me back at his earliest convenience.
