Date: February 23, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Closing Fee
I HAD HEARD FROM FRIENDS OF OTHER CLOSING COSTS FEES AND OURS WAS ABOUT AVERAGE. SO I WASN'T TO DISAPPOINTED WITH IT I KNEW WHAT TO EXPECT.
Interest Rate
WE STARTED OUT WITH A PRETTY HIGH INTEREST RATE OF 9% BECAUSE OF CREDIT PROBLEMS. BUT AFTER 12 YEARS WE HAVE GOTTEN IT DOWN TO 4.6%
Loan Officer Service
He was very helpful. He always got back to us promptly when we had any questions and he always offered us good suggestions if we needed them.
Overall Rating
Pros
I THINK THEY WERE VERY HONEST. WHEN WE DID HAVE A QUESTION THEY ALWAYS GAVE US A HONEST THEY WOULD ALWAYS GIVE US A WORST CASE SCENARIO SO WE KNEW WHAT TO EXPECT IN CASE WE HAD ANY PROBLEMS THAT POPPED UP.
Cons
THE ONLY REALLY BAD THING I CAN SAY IS THAT THEY WERE PRETTY SLOW. IT ALWAYS TOOK THEM A DAY TO GET BACK WITH US. I HATED CALLING THEM ALSO BECAUSE IT TOOK A WHILE JUST TO GO THROUGH THE AUTOMATED SYSTEM JUST TO TALK TO SOMEONE.