Progressive Homeowners Insurance Company Reviews & Ratings

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Progressive Overall Ratings

Company Customer Service Premium Communications Website/App Policy Offerings
Progressive

Reviews by customers

Website/App

1 Star

9 Reviews

 

3 Star

47 Reviews

 

2 Star

13 Reviews

 

5 Star

177 Reviews

 

4 Star

101 Reviews

 
Policy Offerings

1 Star

7 Reviews

 

3 Star

111 Reviews

 

2 Star

17 Reviews

 

5 Star

353 Reviews

 

4 Star

197 Reviews

 
Communications

1 Star

4 Reviews

 

3 Star

41 Reviews

 

2 Star

22 Reviews

 

5 Star

197 Reviews

 

4 Star

83 Reviews

 
Premium
Progressive Homeowners Insurance Company Ratings

1 Star

17 Reviews

 
Progressive Homeowners Insurance Company Ratings

2 Star

28 Reviews

 
Progressive Homeowners Insurance Company Ratings

3 Star

167 Reviews

 
Progressive Homeowners Insurance Company Ratings

4 Star

330 Reviews

 
Progressive Homeowners Insurance Company Ratings

5 Star

468 Reviews

 
Customer Service

1 Star

13 Reviews

 

3 Star

105 Reviews

 

2 Star

30 Reviews

 

5 Star

581 Reviews

 

4 Star

288 Reviews

 

Progressive Recent Homeowners Insurance Reviews & Ratings | Share Your Review

Date: October 16, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
The premium and deductible are fine. We switched to this company to save money on our plan from a previous company so we're happy with this one for the time being. We'll eventually look again to make sure pricing is still competitive.


Date: October 16, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
Based on my research, the insurance co I chose had the best or competitive pricing to other companies. They also offered reasonable deductibles.



Date: October 15, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
I can almost guarantee that my insurance is cheaper than most people's rates. They have similar coverage to other plans, but give discounts for bundling home and auto.



Date: October 15, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
I have been extremely satisfied with my insurance provider. They always help me promptly whenever I reach out to customer service.


Date: October 15, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I recommend it seems very good because it offers me very good services is good


Date: October 15, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
Easy to understand information provided on website. When I had questions, I was able to get ahold of a representative easily.


Date: October 15, 2019    Age: Above 60    Gender: Male    Marital Status: Unmarried

Customer Service
I have always been covered with home and auto without any complications.


Date: October 15, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I haven't had to make any claims with or had to contact customer service about my home insurance, so I am satisfied with them so far.



Date: October 15, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I would say that progressive has treated me well, always listening to my concerns and answering questions completely. I'd rate it a 4



Date: October 14, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Customer Service
My insurance reps at Progressive have been so amazing to me after the accident. I could have filed with the other person's insurance but I didn’t feel comfortable because I felt like they wouldn’t have been an advocate for me


Date: October 14, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Customer Service
customer effort score is recorded on a numeric scale, so a higher score would represent a better user experience. For a standard seven-point scale, responses of five or higher would be considered good scores


Date: October 14, 2019    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
The Progressive customer service has been very prompt in any issue we have had within the 10 years we have had them. They are very nice when I have questions.


Date: October 14, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
Since buying our first house, home insurance has become a nightmare when trying to find a company that communicates well with us on policies chosen.








Date: October 13, 2019    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
The premiums and deductibles when compared to other companies are much lower, and in addition, the service is the same to even better than most of the other countries.


Date: October 13, 2019    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service
When I originally signed up with Progressive the sales associate was awesome. Very friendly and helpful with all my questions.


Date: October 13, 2019    Age: Above 60    Gender: Male    Marital Status: Unmarried

Customer Service
I really like Progressive because it is very affordable. The service is really good as well. I would recommend. They will help you until you are satisfied.


Date: October 13, 2019    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Customer Service
I would give it a 5 as I have never had a single problem with my insurance and they are always there for me.


Date: October 13, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Progressive home insurance company offers various insurance packages. policies of each package are satisfying and somewhat similar to what is obtainable with other insurance companies


Date: October 13, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
I have a bundle package with my car insurance so the price is pretty reasonable. I haven't had to use the homeowners insurance for anything major yet but it is comforting to know it is there.


Date: October 13, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
The premium for my insurance is acceptable and affordable. My deductable is acceptable and allows me to still live within my means.




Date: October 12, 2019    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Customer Service
I'm completely satisfied with my home insurance company's customer service. They are quick to respond and it was easy to change my policy when I moved. Communication is frequent and clear.




Date: October 12, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
they are acutally pretty good. I think they provide good rates. I also have an auto bundle with them. What i Don't like about them is that they keep increasing their prices which is very inconvenient for me


Date: October 12, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
I do not know what the deductible amount is on my policy or on other home insurance companies deductibles


Date: October 12, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
The premium and deductible of my policy is great when compared to other home insurance companies. Progressive gives me a competitive rate so I know it's good.


Date: October 12, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
They offer so many different policies, premiums, and deductibles. They give you plenty of options to either increase your coverage or to lower your coverage where the price is unbeatable by other companies.


Date: October 12, 2019    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service
Progressive has great customer service for my home service. When I call them, it only takes a few minutes to get someone on the line.



Date: October 12, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
The premium as well as the deductible are very fair prices and the low deductible really helped when I was in ana ccident


Date: October 12, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
I have never really had to use their customer service as far as home insurance goes. However, upon signing up for home insurance it was one of the easiest processes I have ever had to do.


Date: October 12, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I have not actually had to do anything with the home insurance part of progressive, however they have always treated us well with car and apartment insurance. I would give customer service a 5.


Date: October 11, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
Our experience so far with this insurance company has been great. We made the switch to them a few years ago and cut our insurance bill about in half. We have our home and cars bundled together.


Date: October 11, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I have not had any experience with their customer service from a claims prospective. We were just thankful they offered us coverage. We live in a fire danger area so getting a reasonable premium is very difficult.




Date: October 11, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
I give Progressive a 5 on a rating scale of 1-5 in terms of their customer service. When we switched to Progressive, they were very competitive with the rates that were provided.


Date: October 11, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Customer Service
I actually really liked Progressive. When I called them after we bought our home, they asked a lot of questions and I feel like they really helped me find the best insurance for us.


Date: October 11, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
I rate my current premium and deductible of my current policy a 4. I am moderately satisfied with my premium and deductible compared to what was offered to me by other insurance companies.



Date: October 11, 2019    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
I have never had insurance from any other company than Progressive.The premium is low enough that I rarely notice the payment leaving my bank account each month, which is a positive in my mind.



Date: October 11, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
It is the same policy I had with another insurance company, but less expensive because I was able to bundle it with Car and Umbrella insurance.


Date: October 11, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
Provide responsive, 24 hour customer service. The reps are easy to communicate with and quickly document information over the phone. I've not processed any claims so I cannot confirm or critic their responsibility towards claims.


Date: October 11, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
very easy to deal with company. they assessed my house quickly. My agent was very helpful. She calls every month asking how everything is. She goes above and beyond what an insurance agent needs to do.



Date: October 10, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
They made getting a rental car a breeze and have been in contact with me almost every day. They also worked with the collision center fixing my car and it will be complete sometime next week instead of in 3 weeks.


Date: October 10, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I would rate the premium and deductible fees as a 3. The rates are a little high. My house is quite old so I am willing to pay a more costly price in exchange for a wider range of coverage.


Date: October 10, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
Homeowners insurance protects your home and personal property against damage or loss. It insures you in case someone gets hurt while on your property.



Date: October 10, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
A homeowners insurance deductible is the amount you pay when you need to file a claim for damage. The average homeowners insurance deductible is typically $500 - $1,000


Date: October 10, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
I like that they are always available. They are helpful. I would rate Progressive on a scale of 5 for customer service.



Date: October 10, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
Progressive is a great and honorable company that supplies me with all the customer care and service that i could ever ask for in a company. Prices are fair and coverage is optimal.



Date: October 10, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
It's very similar to a Geico policy we had in our last state. When we moved, Geico didn't offer home owners insurance here so we went with Progressive. Both companies were the cheapest and I would be happy with either.


Date: October 10, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
The premium and deductible of of Progressive is much better than Esurance. I would give Progressive a 4 and Esurance a 2. It could still be improved though.



Date: October 09, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Customer Service
I LIKE THE HOME INSURANCE CUSTOMER SERVICE. I LIKE TO WISH THEM FOR THEIR GOOD WORK.



Date: October 09, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
I think I have very good coverage. I am happy with the amount of coverage I have. It was the best price for the most insurance in my area.


Date: October 09, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
For what my policy provides and meets my needs, I find the premiums very affordable to get the correct amount of coverage necessary for my peace of mind.



Date: October 08, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
The customer service I've had to deal with has all been great; super helpful and always willing to answer any questions that I may have regarding all of my policies with them.


Date: October 08, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
I chose the one thousand dollar deductible to keep the yearly cost of the policy down. The other companies also provided the same deductible choices but I found Progressive gave the best price when I bundled the car with the home.



Date: October 08, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
I have never made a claim with my home insurance company but the process was smooth when I was initially receiving a quote and starting the policy.


Date: October 08, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
I have never had an issues with their customer service. When I call to speak to an agent, i am promptly connected with a customer service representative. They have lowered my rates due to having no claims.


Date: October 08, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
I feel that my premium is fair for the deductible I have. I would love to have a lower deductible but the premiums are far too expensive



Date: October 08, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
I have not submitted a claim for my home insurance. I use them for my auto insure and they have been great. Customer Service is proffesional and courteous.


Date: October 08, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
We haven't ever had to use our home insurance but as far as we know it has been a smooth experience, but it will only be truly tested when we need to use the insurance.


Date: October 07, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
My premium and deductible are lower than the other quotes I received when I last searched for insurance, so I am satisfied.


Date: October 07, 2019    Age: Above 60    Gender: Male    Marital Status: Unmarried

Premium
The premium and deductible are amazing. It is very affordable compared to other insurances. I went to 3 other different agents and they all agree that there are no better rate out there.


Date: October 07, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
The premium is a little high but compared to other companies it is acceptable. The deductible is much better for me.



Date: October 07, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
I rate it a 5. They were very easy to work with and also have great customer service. It was tough to find an insurance co that would offer me insurance in a flood zone and they were very helpful.


Date: October 07, 2019    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
Progressive is typical of all insurance carriers. When you sign up they provide a great price but as time goes by the rate increases.


Date: October 07, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I am happy with Progressive. They offer great rates and excellent customer service. I have a local branch close to me so if I have questions or concerns, I can stop in any time I need.




Date: October 06, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
we didn't shop around much so we just added home insurance to our existing policy with Progressive. It was an easy process.



Date: October 06, 2019    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
Policy offerings are acceptable and contingencies are comprehensible, which cannot always be said. Deductible and monthly rates are on the lower end.


Date: October 06, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
I have had no interaction with my home owners insurance company.I pay it via an impound account bundled with my mortgage payment.


Date: October 06, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
I have not had an instance to deal directly with the customer service for my home insurance company. I have only dealt with my own personal agent, who is always very helpful.


Date: October 06, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I believe i pay around thirteen dollars every other month, which is about what i was paying with my prior company. I don't have to do any annual updates or anything silly like that though, I just set it and forget it.


Date: October 06, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
The policy was fair compare to other insurance company. The price is fair and i can choose and pick whichever is more suitable for my house. I think they are above average comparing to others.