United Bank Mortgage Reviews & Ratings

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United Bank Overall Ratings

Lender Name Closing Fee Interest Rate Loan Officer Service Overall Rating
United Bank

Reviews by customers

Closing Fee

3 Star

2 Reviews

 
Interest Rate

4 Star

2 Reviews

 
Loan Officer

5 Star

2 Reviews

 
Overall Rating
United Bank Company Ratings

4 Star

2 Reviews

 

United Bank Recent Reviews & Ratings | Share Your Review

Date: February 11, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Closing Fee
The mortgage fees were okay, and they were upfront. However, the lawyer fees for processing information was not okay. There was a huge discussion on that behalf. I felt we were paying more money than necessary for documentation that is public information and readily available.

Interest Rate
I think the lender is on-par with the others. I have a checking account with them so I received benefits that others who just got a loan would not have had. All in all, it's comparable, it's who you feel comfortable with.

Loan Officer Service
The loan offer was good. She alerted us whenever rates change and gave us our space. She explained what was needed anyway. I had no issues with the loan officer.

Overall Rating
Pros
I like the lender a lot, it is an easy payment every month, and everything was set up by them (not by us). They just told us what amount would be taken and the math behind it. Everything looked correct.
Cons
I did not like the general options for lawyers. Lender provided a list of recommended and we chose. The responsiveness of the lawyers was bad. It was whatever was most convenient for them.