Date: September 01, 2018 Age: 54 Gender: Male Marital Status: Married
Closing Fee
My closing cost was excellent since I was able to utilize my VA loan and thus did not incur any closing costs associated with the loan. This would have been the same with any lender that I pursued.
Interest Rate
I shopped around for with various lenders and the Money Source was by far the best rate for me, especially considering that I did not have very good credit.
Loan Officer Service
This was probably the one downside to my experience with the Money Source. The loan officer was rather uppity and abrupt. I always felt like I was intruding on their time and never felt welcome at all. This may have just been the one bad apple of the bunch, but since this individual is the one that I dealt with, he represented the face of the Money Source to me and left a fairly sour impression.
Overall Rating
Pros
What I like about the Money Source is that they are willing to work with you even if you do not have great credit. They were also willing to work with me even though I had a manufactured home. Many other banks would not do that.
Cons
The only thing I disliked was their customer service. The person I dealt with was very rude and had a bad attitude. Other than that, I enjoyed working with them a lot.
Date: August 17, 2018 Age: 45 Gender: Female Marital Status: Married
Closing Fee
I think all fees were standard and would have cost the same whoever would have gone with. They did cut some closing costs because of education employment, which was nice.
Interest Rate
We got the best rate available to anyone due to our good credit. Any other lender could not have done any better.
Loan Officer Service
He was nice and did everything he was supposed to, so I had no problem with him.
Overall Rating
Pros
They are very reputable in the town we lived in and came highly recommended. They were easy to get in and see, and fast.
Cons
Date: August 16, 2018 Age: 40 Gender: Female Marital Status: Married
Closing Fee
they kept closing costs to a bare minimum to allow us to get into a house. if they hadn't, the out of pocket expenses would have been too great and we wouldn't have been able to afford to buy
Interest Rate
we got an awesome rate because of the VA loan. cal vet actually offered us a slightly higher rate from what I recall, so we went with veterans united
Loan Officer Service
he was awesome, super responsive. Until our offer was accepted and then he went totally silent and kind of snotty.
Overall Rating
Pros
I liked how super fast responsive they were. They always responded VERY quickly which really put our minds at ease as first time buyers.
Cons
I didn't like how they pretty much abandoned us once our offer got accepted. We still had a million questions and all of a sudden our loan guy pushed us on to some newbie contact, who while responsive, didn't have all the answers, and then guy #1 got kind of snotty with us. A total 180% which was frustrating when going through escrow.
Date: August 07, 2018 Age: 22 Gender: Female Marital Status: Married
Closing Fee
Our closing fees were very cheap compared to others. We were very happy to save some extra money and satisfied with the whole process.
Interest Rate
It depends on your credit score. So some people have better interest rates than others. But ours is pretty much in line with the average rate for our credit score.
Loan Officer Service
Our loan officer was fantastic. He worked with us to raise our credit score before applying to get a better rate than we would've and was available 24/7 for any questions/concerns.
Overall Rating
Pros
I liked everything. We had an all around good experience. I liked best how personable and responsive they were. They handled all of our new home buyers concerns/questions flawlessly.
Cons
I really can't think of anything I truly disliked. I don't remember having any sort of problems with them. If I had to pick anything at all, the fact that they did not have a physical location so we could meet in person would be my only dislike. But it really wasn't that big of an issue.
Date: June 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Closing Fee
there were no points so I was happy. Just a few minor doc fees which I think are very standard nowadays
Interest Rate
The rate was good for a jumbo loan. Since the loan was non conforming we had to go to a small local bank to get it done.
Loan Officer Service
she was always very responsive and emailed me the same day I had any questions. She always was with me every step of the way
Overall Rating
Pros
They are local and made me feel like a special customer. She explained every step of the way and I felt I got the best loan.
Cons
There is not much I dislike. Only thing is with smaller banks when I have to refinance or take equity out, it's a little harder