AIG Homeowners Insurance Company Reviews & Ratings
See who are the best homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Date: June 15, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
I have not used the mobile app but the website provides me access to my policy documents, outstanding balances and the ability to get any questions I have answered. The website meets my needs and expectations for an insurance company website.
Date: June 12, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Website/App
I like that I can access my documents and see a history of any claims I have submitted. They also have a clean layout that is easy to navigate. I really like my home insurance company!
Date: June 12, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
The policy covers all structural damage against fire and flood. Medical and loss of life are covered as well.
Date: June 11, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
We shopped several insurance companies and this was the best overall fit for our needs from a coverage and premium perspective. I have a general stance that insurance companies tend to always charge me too much based on the value I have received over my lifetime from insurance coverage. Since the system is protected by various rules put in place by various levels of government to protect weak companies, this is just something I and every other insurance customer in the US must accept.
Date: June 08, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
The agents are very responsive whenever I have an issue. I can usually get an essential document e-mailed to me within minutes of hanging up the phone speaking to a customer service rep. They also reach out to me to remind me when I need to resubmit my documentation that I have an insurance company to my mortgage company.
Date: June 08, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
I REALLY DO NOT LIKE THIS WEBSITE BECAUSE IT GIVES ME MANY PROBLEMS. IT IS MANY TWIST AND TURNS. I TEND TO GET DISAPPOINTED AND WAIT TO CALL THEM ON PHONE
Date: June 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
The website of the empire is well loaded with accurate information about insurance policies
Date: June 01, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
the coverage of damages is a lot, because fast to diagnose
Date: May 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
I like that it has an easy to navigate the page. I can look at the policy online, file a claim easily, like last year when our shed was broken into, and they have customer support right there on the page to help you out. Also, a phone number so you can call them if you're more comfortable with that.
Date: May 25, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
We have never had any issues with interaction. They send statements for communication. It is always thorough and complete. We have never had incorrect communication from our insurance company.
Date: May 13, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Communication
Basically just have to write to a general email address and send mail to a general postal address, and it gets dealt with in a queue. no personal interaction
Date: May 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
AIG website is easy to navigate and easy to get to my documents. I can quickly view and make edits where needed.
Date: May 09, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
Covers electrical damages by natural phenomena at medium cost simple and medium damages
the people that I deal with from the insurance company seem to know what they need to know and are very versed on insurance law.
Date: May 03, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
The communication in this company is very good as they have a same day return policy on all communication. So as long as I leave a message by 3 that day I will get an email back the same day. If I call I will get an answer by the end of the day, within reason.
Date: May 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I like how effective I like good service I like that responsible son I like the cueotas accessible
Date: March 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
IF I CALL ABOUT A QUESTION I RECEIVE AN ANSWER IMMEDIATELY WITH A FOLLOW UP IF NEEDED. THEY ARE GREAT TO CALL ON WHEN THERE IS TROUBLE.
Date: March 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
Not much to comment on here. The company as well as the broker that helps me find policies have been responsive and taken care of any questions I have had.
Date: February 08, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
Accidental damages to property belonging to the householder. damages to water pipes. damages cause on other properties directly from our apartment. breakins and damages
Date: January 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
They use my local agent and I like my agent. otherwise my only interaction with Chubb is through their website. They seem fine. I liked that they did an independent appraisal of my home before writing the policy.
Date: January 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
My policy covers the major concerns a homeowner would have including the smaller issues that would also create problems if not handled.
Date: December 30, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
I like that they actually have a site that is operational so many just have a face on a page and it just has a number and some info. I can actually access my account and make payments and send messages to the company for info.
Date: December 22, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The functionality is still jumpy. But it's a new release for android. It will improve over time. The information is extremely valuable and worth going back to the menu
Date: December 05, 2017 Age: Above 60 Gender: Male Marital Status: Unmarried
Customer Service
I really like our agent, Brian, he's a good man. He makes sure everything is good with us after bad weather, like when Hurricane Harvey blew through. He always answers the phone promptly or calls us back as quickly as he can when he's busy. Never had any problems with them, really.
Date: November 19, 2017 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
COMPARED TO OTHER COMPANIES THE PREMIUM IS GOOD BUT IT COULD BE BETTER AND NEXT YEAR LOOK FOR A DIFFERENT COMPANY.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
I am covered if there is damage to the structure of the home. I also have coverage that involves sending a technician to the home to repair appliances, plumbing, electrical, etc.
Date: November 19, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
Premium is good with that company compared to other private companies for same coverage. And also easy installments for customers.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
yes i am very much satisfied with the premium as it is very budget friendly to me.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I have never had to call them for a claim so it has worked out well. I've talked to them once about revising my coverage and it was quick and painless.
Date: November 18, 2017 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
To reiterate, they have the best most courteous and prompt customer service and turn around time of any insurance company I've taken a look at. Nothing but the utmost gratitude for my coverage.
Date: November 18, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
Every time I've had to call and have questions answered, filed a claim or just simply needed more information, I have had nothing but the BEST customer service response. They are the nicest most efficient people in the insurance industry!
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
The company are very hard to contact. when i originally signed up I was given a rep. It seems that person no longer works there and the main goal of that person is to encourage sign ups. Their is no follow up to the person who replaces them.
Date: November 18, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
BASICALLY THE DWELLING AND FURNITURE INSIDE. IF ACCIDENT PAYS FOR MEDICAL PAYMENT. I HAVE NO OUTSIDE STRUCTURE TO BE CONSIDERED
Date: November 18, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
As compared to other insurance the current insurance is better I feel as it has very return and less premium. One more good thing is that the support is really good from staff.
Date: November 18, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
We have fire insurance only. It is enough to replace the house in case it is lost in a fire. This is the only insurance that we can get in our zip code because of the age of the home
Date: November 18, 2017 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
Not enough functionality on the site. Its hard to log in and some of the documents aren't as easily accessible as they probably should be.
