Date: September 04, 2018 Age: 63 Gender: Female Marital Status: Married
Closing Fee
The closing costs were very average with my Lender when I got my loan. I think closing costs overall are high, but I paid no more than I would have with a different lender.
Interest Rate
My interest rate was slightly better than other lenders when I got the loan and is much better than the rates of other lenders now. I am locked into a low rate and interest rates have gone up since taking out the loan.
Loan Officer Service
The service provided by my loan officer was excellent. He did everything in a timely manner, answered all the questions that I asked and took care of everything he could for us, making our purchase quite simple.
Overall Rating
Pros
I have banked with Wells Fargo for many years. I personally have never had anything but good service from them, in both the locations that I have dealt with. They are friendly and knowledgeable. I have not had a complaint with them in the many years I have worked with them.
Cons
I personally have nothing I dislike about Wells Fargo. I have had some concerns with the bad press they have gotten for some shady business practices in recent years, but I have not be affected by those practices.