Allstate Homeowners Insurance Company Reviews & Ratings
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Date: October 12, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
They are great at selling their services. Always calling me asking if I want to upgrade and get a discount for my auto. Great price for what they insure,
Date: October 12, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
The level of customer service at my local office is outstanding. They are always happy to answer questions and never make me feel rushed.
Date: October 12, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I think it's good, it's on par or a little better than most other companies, although it could be a bit better
Date: October 12, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
We have only had to use our home insurance one time and the service was quick and easy to deal with
Date: October 12, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
My premium and deductible were a little bit cheaper here than they were at any of the other places I checked out and there were a few more options which I liked.
Date: October 11, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
We have been with Allstate for many years and I would recommend them to anyone. They have the best customer service representatives that are very kind.
Date: October 11, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
The premium policy cost was the primary reason that we changed providers. We went with our current home insurance policy because the premium policy provided savings.
Date: October 10, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
covers both damage to property and liability or legal responsibility for any injuries and property damage policyholders or their families cause to other people. This includes damage caused by household pets.
Date: October 10, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
The people that I speak to are fairly knowledgeable about my needs and what type off insurance that I require. They only work 9-5 hours so if you can't catch them then you have to call the next day which is sort of annoying.
Date: October 10, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I have had excellent customer service and experience with my current home insurance provider, which is Allstate.We have had a large claim within the last twelve months.
Date: October 10, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I would highly tell my friends to join Allstate becausee they have really god service and they care about their customers. I always have had good interactions with them and they always answer my questions.
Date: October 10, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I feel that the premium and deductible of my policy compared to others is slight better. I have been with this insurance company for a long time and have stayed with it for a reason.
Date: October 10, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
My home insurance provider is so great. I get everything I need for as little as $12 a month and they are so great with customer support.
Date: October 10, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I have solicited quotes for premium/deductible information from other companies over the years and have always found them to be very comparable to my current premium/deductible.
Date: October 10, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
home insurance company has treated my family wonderfully over the years. I'm not sure why we may need it but they are there just in case. I rate them a solid 6, extremely satisfied with the customer service
Date: October 09, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
We have a $1000 deductible, which i think is comparable to other insurance companies
Date: October 09, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
The customer service with Allstate is top notch, I've always been able to get what I need handled. I always call my local office. I'd rate them a 5
Date: October 09, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I have had very good experience with Allstate customer service and would rate them a 5 and a 1-5 scale with 5 meaning extremely satisfied.
Date: October 09, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
Depending on the company the premium and deductible are middle of the road but the benefits are more for a complete package rather than other local plans that offer lower rates but are less reliable
Date: October 09, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
MY home insurance premium and deductible is very affordable compare to the last insurance that I have before. Overall is cheap and easy to obtained it.
Date: October 09, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I was hopeful a more thorough investigation would take place since I’m always referred to as the valuable customer . At this point I’m considering shopping for another insurance carrier .
Date: October 08, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
The company insurance policy provide the premium and deductible to the home insurance for the coverage. It is more help full to the people and satisfied more
Date: October 08, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I am extremely satisfied with my home insurance company Allstate because they have the best service and the policies that anyone would like to have.
Date: October 08, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I honestly do not have much experience with my insurance company's customer service. The little experience that I have had would lead me to rate them with a 4. It is sometimes difficult to get to the right area.
Date: October 08, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
Allstate has great customer service, and they respond to questions and complaints fairly quickly. In addition, the reps are super nice.
Date: October 08, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The amount of the deductible we had to pay for our new roof was reasonable. The roof cost 10,000, we only paid 1,000.
Date: October 08, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I have had homeowners insurance with Allstate for about two years now. I can honestly say that I have always been satisfied with their services. They have done a great job in helping to ensure the safety of me.
Date: October 07, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I have had a decent experience with Allstate customer service. I would rate the customer service a 4.
Date: October 07, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
The deductible and premium of All State is a bit cheaper than other offers that I received. I think that is mostly due to the fact my car and home are in a packaged deal.
Date: October 06, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I would say that my premium might be higher but the service they provide is top notch. I've had to use my insurance before when I had an accident in a rental car and they took care of everything.
Date: October 06, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I love having Allstate. It makes me feel better in case something ever happened to my house. I give allstate a 5 rating.
Date: October 06, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I believe that we pay a fair rate on deductible and our premium payment
Date: October 06, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
We many years ago had Allstate and then later we had State Farm. However, neither of these companies had comparable rates for the amount of insurance and the deductible we currently have with Allstate.
Date: October 06, 2019 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Customer Service
customer effort score is recorded on a numeric scale, so a higher score would represent a better user experience. For a standard seven-point scale, responses of five or higher would be considered good scores
Date: October 06, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have not had any issues with Allstate. I haven't had to use any home owners insurance.
Date: October 06, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
Luckily, I have not had much dealings with the customer service. I mostly just pay the premiums and forget about it. The limited interactions I've had have been pleasant so I'd give them a rating of 4.
Date: October 05, 2019 Age: Above 60 Gender: Female Marital Status: Married
Premium
The premiums and deductibles of my policy with Allstate Company are both lower than those of other companies that I have had in the past like American Family and State Farm Insurance companies.
Date: October 05, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
A home insurance company is only as good as its ability to meet its customers’ claims. A company with great financial strength won’t have any problems paying out claims,
Date: October 05, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
It's very reasonable and they have it written so I understand exactly what will happen if I have to pay and how much.
Date: October 05, 2019 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
They have been pretty fair about the rates and coverage. i would give them a 4
Date: October 05, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I would have preferred it to be cheaper considering that I only filed one claim years ago. Although replacing my windshield was a bit expensive because the events surrounding it were not covered.
Date: October 05, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have had absolutely no issues with our home insurance company, and have had many great conversations with our actual agent. They seem diligent and truly have our best interests at heart.
Date: October 05, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
They were able to offer me several options when it came to my premium and deductible. They even had great options on the wind and hail deductible. Which for me is really important living in the location I do.
Date: October 04, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I am rating Allstate a 4 for their deductible. They have great quality policies, however it can get a bit pricy at times. Nevertheless, still worth it!
Date: October 04, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
Their premiums are great, and for the amount I got covered, I think my deductible is awesome as well. I think it is one of the better deals around.
Date: October 04, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
they are real fast everytime ive tried to call them they gave always answered and were very nice
Date: October 04, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I feel like it is probably relatively average compared to the other companies.My deductible is relatively low so I do feel like Allstate has been the best company.
Date: September 27, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
All State has been great with me, their customer service is very friendly and helpful, I am satisfied with their customer service.
Date: September 25, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
It is a very reasonable rate. It is billed directly to our mortgage company so it is easy to make sure it gets paid too.
Date: September 23, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
The customer service of my insurance company is up to the mark, they are people who communicate very well and follow the appropriate parameters for an effective communication.
Date: September 22, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
my mom doesnt pay a lot for her home insurace. she is happy with it. her auto and home insurance are auto billed, which she loves too because she forgets to pay.
Date: September 21, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I love the customer service, because I am able to file a claim from my phone and the response is very fast. No problems so far
Date: September 19, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I think allstate is a relatively good company, i guess i'd give it a three. they don't act with much urgency nor do they seem to pride themselves on customer service. i was much happier with liberty mutual, to be honest.
Date: September 19, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
Allstate's prices are pretty much the same as all other insurance companies, so there really are no differences between them at all.
Date: September 19, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Our homeowners insurance offers rates that are lower than many of their bigger competitors. Their coverage is outstanding and includes covering things that most other insurers make you pay extra for.
Date: September 19, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
I don't really know, I have never compared other company home policies. Again I've never needed o, and they have never given me any reason to not like them.
Date: September 19, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
We currently are using allstate as a provider for our home insurance. I would rate it a 5 as i am extremely satisfied with the service i have received over the years.
Date: September 19, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
With Allstate I was able to get the maximum amount of homeowner's coverage that I needed, while not having to pay as much as other companys were wanting to charge me. I would rate them a 5.
Date: September 19, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
i would have to really look into other companies policies to compare the 2 but my i feel my premium and deductible is the best rate i can find for the money i pay.
Date: September 19, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
They offer me the same other insurance companies offer but for a lesser price which counts because I count pennies.
Date: September 19, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
I have been satisfied with the policy on our own home. However, I have discovered in my dealings recently that their policy on vacant homes, even previously insured ones, is less forgiving than other insurance companies.
Date: September 19, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
They raise my rates when I have never filed a claim and can't give me a good enough deal to combine my auto with them.
Date: September 19, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
Allstate is getting expensive with their policy offerings. I am in the market for looking for another insurance company that is a little lower.
Date: September 19, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
All-states home insurance policy compared to other insurance companies is amazing. It's not general: it's very specific and very clear on what they're offering, unlike other policies.
Date: September 19, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
its premium package is also know as the senior package, i guess and its deductibles are quite comfortable and its encouraging. been using the for more than 2 years and i can recommend it to someone.
Date: September 19, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
My home insurance with Allstate is just fine. I would give them a 4. I've never really had an issue where I needed them for any kind of repairs. But they always seem to be nice, and looking to give me the best rates.
Date: September 19, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
Allstate has given me a great experience so far I will give it a 4 for customer service.
Date: September 19, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I have not had any claims so have not had to deal with their customer service in person.I have had Allstate for 6 years and their renewal process has been seamless as it relates to customer service via e-mail.
Date: September 19, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
Allstate's deductibles can be high depending on the policy. However, their policies are well within industry standards and highly reasonable compared to their leading competitors.
Date: September 19, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
They are helpful but slow on getting things done. Never rude, but they were never fast to get the claims.
Allstate's premium and deductible, as far as my policy, very competitive if not better compared to other insurance policies for the same coverage.
Date: September 19, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Allstate has been great with me. I have had others in the past, but their service is great. I really feel like I am cared for and I really feel that they are doing the utmost to make sure I am happy and that I have all I need.
Date: September 19, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
My policy covers so called "acts of god" so I do not need to worry about something happening to my home without being able to do anything about it.
Date: September 19, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
I completely satisfied with the offers they are providing us. I have had couple insurances in the past and I was really not happy with their offers but since I switched the insurance with them I am satisfied with them.
Date: September 19, 2019 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
I have always found their customer service to be commendable. They respond quickly and the settlement on claims is always reasonable. I never feel like they are trying to get away with paying me as little as possible.
