Amica Mutual Homeowners Insurance Company Reviews & Ratings
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Date: March 11, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
Amica is amazing. Have had them for years for both home and car insurance. They are quick with claims and any issues I have needed help with in the past.
Date: March 11, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I have never had a problem with my home insurance and am very satisfied with my insurance company. They are always there when I need them.
Date: March 11, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
My home insurance company policy is used to future life and compared to another it is more benefit. the customer service is very helpful.
Date: March 10, 2019 Age: Above 60 Gender: Female Marital Status: Married
Policy Offerings
Policy offerings are very broad and allow for inclusion or exclusion pertaining to the actual needs of the customer. Rating is 5.
Date: March 10, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Their customer service is top notch. I have never had an issue getting in touch with someone. Once you submit a claim a person contacts you and they are very polite and attentive.
Date: March 09, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
My home insurance policies is very satisfied to another company. It is very honest.
Date: March 09, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Timely and smooth process for filing and process of claims. There is no unnecessary overhead when signing up or renewing policies. No annoying marketing calls ever.
Date: March 09, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like that it is fast, easy to use and truthful, the service is instantaneous but what I do not like is advertising
Date: March 08, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
My premium and deductible are in line with where I would expect them to be. I don't think they are the cheapest, but I also don't think they are the most expensive.
Date: March 08, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
i don't like making phone calls and Amica allows the use of chat and email to deal with any issues. i don't think i have ever spoken to anyone on the phone unless they called me. this ompany works on my terms and i like that
Date: March 08, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Amica provides the same coverage as other companies. What they do offer above and beyond other companies is customer services.
Date: March 07, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
Policy offerings are similar to those of other major companies. Coverage includes damage for human/natural causes, fire, natural disasters, earthquakes, etc.
Date: March 07, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
Amica has rates that were much lower than comparable insurance from other providers. I wanted to use USAA but didn't qualify so AMica was the next best option.
Date: March 07, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Amica is a good company that provides affordable insurance rates. They insured my townhouse for about 20% less than other major brands.
Date: March 06, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
A lot of people still have never heard of Amica and I do not know much about other insurance companies. A friend has Geico and has had a great experience with them over the years.
Date: March 06, 2019 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
Our home insurance customer service experience has been extremely satisfying. We had roof damage due to hail and the company took the claim late in the evening and set up an adjustor.
Date: February 20, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Policy Offerings
Amica offers several different products. I have my vehicle insured with Amica and was considering life insurance through the company as well.
Date: February 20, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I have not had to file a claim, but anytime I've called with questions about my policy, they are always helpful and friendly. One thing I don't like is that they are always pushing other products, such as life insurance.
Date: February 20, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I am very satisfied with Amicas customer service. When I call, I rarely have a hold time. The representatives are very professional and take care of my issues quickly. The only issue is I wish they had chat support.
Date: February 19, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
The communication system is basically weak and is less interactive.We need more stability and responsible communication service.
Date: February 16, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
Mobile app facility is not that good basically there is no proper response when we most urgently need help.
Usage instructions and operations are not that easy for all age criteria.
Date: February 07, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I am glad with this policy i have better customer service.All the staff community is always available in terms of urgency and help.
Date: February 05, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
My experience with them has been average. Their service wasn't bad but it wasn't great either, they can improve in some areas.
Date: February 05, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
very satisfied with the premium compared to the cost... have enough coverage and they are lower than many of others I looked into
Date: February 05, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
I am satisfied with them. I have not ever had to use them as of now but went with them because they were cheapest for the same coverage with other carriers
Date: February 05, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
We have never had a problem with our home insurance company's customer service, though I can remember having only one claim. The claim was for hail damage.
Date: February 05, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Mac is my insurance company I really like it so there are really several positive and negative things so clearly and accurately I understood several things
Date: February 05, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I rate the deductible at a 4. The deductible is similar to other companies I've used, but I rate it at a 4 because the coverage is better after deductible.
Date: February 05, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
They are able to provide me a flexible coverage plan that includes my road bicycles and I really like that and it is easy to tac on to contents.
Date: February 04, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I would rate their customer service as a 5. Anytime I've called, its been a very pleasant experience. The representatives are very nice. You always get to speak with someone regarding your inquiry.
Date: February 04, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
my experience with our home insurance is very good because this company offers its best services as quality and comfort at the time of your work
Date: February 04, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
Amount charge as well it has provided great insurance for the last five years.Comparatively good among all other insurance companies.
Date: January 07, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
I have a $1,000 deductible, which is pretty standard, and the premium I pay is one of the best rates that I was able to find when I compared several different companies.
Date: December 28, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I have not had much interaction with my insurance company. Anything that i have needed to talk about has been through our agent. And when i pay the bill i pay it online.
Date: December 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
This is the only home insurance company that we have had to deal with so far. But from the comparisons when shopping around, they all seemed comparable as far as coverage and offerings. We chose this company mainly because of the low cost
Date: December 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
they are lower by 20$. and I had to go through a lot to fix my home. the adjuster never showed up when he made appointments and I could never get an appointment.
Date: December 23, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
Amica was the clear cost leader when I was shopping for insurance. They did raise rates annually and thought I would not notice.
Date: December 23, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
amica i very cheap compared to others and offers a generous dividend payment each year on premiums. they have always been responsive also
Date: December 23, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Policy Offerings
As far as I can tell, the services and policies offered by Amica are on par or better than similar products offered by other insurance companies.
Date: December 23, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
We are very satisfied with what they offer. We have home owners, car and jewelry insurance with them. They have great rates and are able to cover all of our needs.
Date: December 23, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The premiums were reasonable for insurance and came with a 20% dividend. I combined the premiums with auto to get a reduction.
Date: December 22, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Amica Insurance's customer service is wonderful. Everytime we have had a major storm affecting our area they reach out to make sure we are ok and to find out if we need anything. Luckily we have not had to file any claims with them but I would rate them as a 5.
Date: December 22, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
We have gotten quotes with multiple insurance companies and Amica always has the best rates. They offer great affordable deductibles.
Date: December 21, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
Fortunately, I have not had to file a claim or had a reason to contact customer service. I do remember when I got a quote and signed up with Amica, I was completely satisfied with all of the customer service representatives with whom I interacted.
Date: December 18, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
It is a relatively cheap service compared to the other companies because it is very complete because its policy covers more damage to my house
Date: November 22, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I have not interacted with customer service a lot, but when I have they have been very friendly and nice to talk to.
Date: November 21, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
Amica is a good company when compared to all other insurance .. i prefer amica home insurance company.. offering many policies
I recently switched to my current insurance company after being with Amica for many years primarily because I was able to get the same coverage at a significantly lower cost.
Date: November 21, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
the policy offerings of the company is very interesting and i get more benefit from this company.it is more satisfied.
Date: November 21, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
I do not like several things of the insurer therefore, in a quick and accurate way it is established that there is something that I do not like about the insurer, but they treat me very well
Date: November 21, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
Clark Howard (well-known finance advisor) recommended Amica, and I also checked out a few online reviews. I believe their premiums are good based on reviews though I admit that I have not compared.
Date: November 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I am not happy with my premium. My policy has increased and I have only had it for a few years. I am not able to bundle my home and auto because my company does not provide a discount.
Date: November 20, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Policy Offerings
They offer the same coverage as other companies do. The rates are high in relation to other companies out there.
Date: November 20, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
the premium and ductile of the company is good.when compared to other home insurance company,it is more beneficial one the people.
Date: November 20, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The company also offers add on coverage like credit card loss, scheduled personal property -- specific coverage for valuables such as furs, jewelry, and fine art. its very comfortable our life.
Date: November 19, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Customer Service
The customer service can be difficult to deal with when you call in. They are really hard to get information from
Date: November 19, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
So far as I know, Amica's home insurance policy offerings are comparable to that offered by other insurance providers. I just need the basics, so I am satisfied.
Date: November 19, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
i like the amica home insurance company.it is very useful for new home buyers to buy a home in a easy way.
I have an Insurance Company representative who I work with so I have not had the opportunity to speak with American Commerce directly.
Date: November 18, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
The deductables are kind of high so if you have a claim you do have to come out of pocket to get repairs done.
Date: November 18, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
good premium services when compared to other insurance company.. best support to the customers..
Date: November 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
amica is a home insurance company.. it provides many offers and discounts for loans.. i like this insurance policy
Date: November 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
I feel as though my policy covers the same perils as most homeowners policies. I don't believe that I have any additional coverages such as water back up.
Date: November 17, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Amica may not have the name recognition of a State Farm or Liberty Mutual, but the company has made a big splash because of it's excellent customer service and low prices, particularly for homeowners insurance. this company is very good and excellent.
Date: November 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
This was the lowest rate with the most coverage in my area. All other coverage was over $1,000. Although I feel the cost is still high in price, I think the coverage is reasonable for what they have to offer.
The premium was significantly lower that my previous insurance company as well as those that I researched to do comparison shopping. The deductible was the same because I used it as a parameter.
Date: November 17, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
amica is compared to other company its very good and low interest. and more offerings . its very comfortable to our life. its very good and very useful to our life.
Date: November 16, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have not had to file any claims with my insurance carrier. I am going to rate them a 2 because I was going to bundle my auto with them but their rates were high. Also, they do not provide a multi policy discount and they keep going up on my home insurance.
Date: November 11, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
it covers in some damage damage caused to my home directly or indirectly for more than 20000 dollars of damages
Date: November 10, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
When I call in and speak with someone they answer my questions and are polite.
Date: November 10, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
the interaction with my insurance company is very good always, they do not have as much of new events and things that are interesting for us their clients I like their good quality
Date: November 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
The customer service of my insurance company is very good, I have a good response and I am efficient when it comes to an answer
Date: November 09, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
my insurance policy covers with high cost covers everything with respect to my life, my car and my family, against eventuality and menol and big accident
Date: November 08, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
the app of the company I do not like since it is very confusing its letters are too small and difficult to understand and within the application you do not know how to orient yourself and it is difficult to know what you are really looking for
Date: November 08, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The company's payment premiums are very good for their clients as many payment advantages and are affordable for all and even very low cost
Date: November 08, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
I searched for available home insurance companies available in my area. I looked at the available options and found the one with the best premium. That is why I went with Amica.
Date: November 07, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Communication
I like the interaction between the customer support team and the customer due to their instant responses and giving better suggestion every time anyone has any issue or doubt and never any customer gets irritated from call drops from the customer service team which is very good.
Date: November 07, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
Amica provides a wide range of coverages such as Dwelling Coverage,Personal Property Coverage,Personal Liability Coverage,Catastrophic coverages,Theft Coverage and Loss of Use Coverage.
Date: November 06, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I like company service very much they respect their customer very well
Date: November 06, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
Premium is a bit high compared to other companies who offer the same coverage, however Amica was very highly recommended to us based on their customer service and speed of claim processing.
Date: November 06, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Communication
the insurance company will have lag in the insurance details explanation.
Date: November 06, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I like all interaction with this company because we are always aware of all new payment methods and inovaviones for insurance are very attentive
Date: November 05, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
I have never had any issues with the customer service. When I call my questions are answered and everyone is polite.
Date: November 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
it is good that it company offers better requirement of the company.
Date: November 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
Interactions have always been positive, and the agents have been very helpful in providing alternate options or further explanations as to why something is needed.
Date: November 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
home is covered for damage, including on-site structures and pool. Well is covered from earthquake and other damage. Hurricane coverage is also provided.
Date: November 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
I like the ease of seeing all of my policies and coverages in one place, along with past and current bills, claims and relavant information.
Date: November 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
it will provide better facilities about the company in the website
Date: November 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
it is better insurance company compare to the other insurance company
Date: November 04, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I like very much It is very useful to get more information about the policy
Date: November 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
My home insurance policy covers my home and all it's contents including jewelry. It also cover my property including my fence, ,my shed and garage.
Date: November 03, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
The website is helpful and has a lot of useful information. I like the using the website if I have some questions about my coverage.
Date: November 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Customer service is readily available, friendly and can communicate easily in a clear and concise manner. Customer service is local, so the team I speak with understands the area where I live.
Date: November 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
What I do not like about the service is that sometimes they do not give me a favorable and understandable answer if the policy covers some articles of my interest
Date: November 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
my policy covers many items of my home, furniture, kitchen items, and all those items that are inside the house, this is a responsible company
Date: November 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I like the customer service a lot since they give me flat attention from the beginning to the end, I do not know they are very good with me
Date: October 31, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
The app is designed good and UI is pretty much user friendly but some optimization is needed in their app as sometimes it becomes laggy and looks like poor script is written to develop the app.
Date: October 30, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I really like the website because it has good design and the colors are very striking, I like how easy to manage it is
Date: October 29, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
the premiums are very simple to pay the insurer gives many facilities when paying and are always thinking about their insured
Date: October 24, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
it very user friendly to use and very nice i visit your blog and it is very nice to see the developing
