Date: June 05, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Closing Fee
THERE WAS A VERY LOW OR NO FEE AND I DO NOT REMEMBER THE AMOUNT BUT WAS VERY SATISFIED WITH IT. I DO NOT THINK THAT WE COULD HAVE CHOSEN A BETTER BANK TO PROCESS OUR MORTGAGE
Interest Rate
THE INTEREST RATE IS VERY LOW APPROXIMATELY 1.3 ON A 30 YEAR FIXED MORTGAGE AND THE RATE IS ONE OF THE BEST I HAVE SEEN
Loan Officer Service
THE LOAN OFFICE JERRY WAS EXCELLENT AND WAS VERY HELPFUL AND KIND AND GENEROUS AND QUICK WITH HIS WORK. WE WERE VERY IMPRESSED WITH THE WAY HE HANDLED EVERY LITTLE DETAIL.
Overall Rating
Pros
THE WAY THE BANK HANDLED THE WHOLE PROCESS WAS ACCEPTABLE AND WORKED OUT VERY WELL AND MY WIFE AND I WERE WELL PLEASED
Cons
WQE HAD NOTHING THAT WE WERE DISPLEASED WITH DURING THE WHOLE PROCESS. WE WERE HANDLED WITH THE UTMOST CARE AND WOULD AND WILL CONTINUE TO BE THEIR CUSTOMERS
Date: December 01, 2017 Age: 50 to 59 Gender: Male Marital Status: Married
Closing Fee
The fee closing cost of my lender is kind of similar to other lenders but I still prefer them
Interest Rate
My lender interest rate is very low compared to others, I can guarantee another borrower to use my lender because of the low-interest rate.
Loan Officer Service
My loan officer ensures that I understand the terms of the Loan I borrowed, he gave me an advice on how to go about the payment to avoid late interest rate accumulation.
Overall Rating
Pros
My lender is the best, he always give me useful advice, and always answered all the question I have about loan, and he also always give me useful approaches to loan
Cons
I don't dislike anything about my lender, I feel his the best
Date: June 18, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Closing Fee
We didn't have to pay any closing costs so I was happy. It was pretty much straightforward.
Interest Rate
It was comparable to interest rates of other lenders. It was a rural development loan. It was a fairly easy process.
Loan Officer Service
My loan officer always kept us informed. We could ask him any questions. I would recommend him to anyone. He's a very honest man and I appreciated his help.
Overall Rating
Pros
We had to deal with a very crooked realtor so the help we received from this lender and the loan officer made up for the bad experience with the realtor. As for the loan experience itself, everything was upfront, honest and in order.
Cons
The only thing I didn't like about the lending bank was sometimes I felt a little intimidated when going in to ask for the loan officer. Everyone was nice but I felt like I had to go through the gatekeepers first. It felt a little uncomfortable.