Assurant Specialty Property Homeowners Insurance Company Reviews & Ratings
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Date: December 07, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
I have not performed much in the way of comparison because my current company offers what I need and at a price I consider fair.
Date: November 29, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I think the customer service is relatively good, however, some of the times it is hard for me to get through to them and it takes longer than what I would like it to take.
Date: November 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I have called and emailed them a few times over the course of the years and they were always reliable and knowledgeable. I have no complaints really.
Date: November 22, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
The premiums and deductibles are inline with other insurers, however, their customer service is pretty good. In addition, I think they are a little better with their claims processes.
Date: November 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
Compared to other companies, the premium is very low when talking about covering ALL of your possessions. The number of events protected against is a big plus as well. The premium is worth paying.
Date: November 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I haven't used another insurance company, so it is hard for me to compare. However, the rates are fairly good and there is a low deductible.
Date: November 09, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Customer Service
I would not have anything bad to say about customer service since I have only had to talk to them to make payments. But with those calls they seemed very polite and answered questions that I did have about my policy and payments.
Date: November 06, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
i have coverage from fire, burglary and some acts of "GOD". I do not have flood insurance since I do not live in a flood zone. I also get a discount because I have auto insurance included.
Date: November 06, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I have never had to deal with customer service due to never have had anything wrong or worth calling about. Lets keep our fingers crossed this continues!
Date: November 05, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Website/App
I am extremely satisfied with the website that Assurance offers. Everything is simple, effective and easy to find. This makes life as a consumer much better!
Date: November 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I like the ease and ability for me to get through to a person as fast as possible. There is not a lot of wait times.
Date: November 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
The mobile website is pretty good and in addition, the login process is smooth and the password system is good as well.
Date: October 27, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
I am extremely satisfied at what my policy offers. Most policies that i have viewed dont cover all of your possessions but this one does and that makes a world of difference.
Date: October 25, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Policy Offerings
It covers the usual items, such as general coverage, and the roof and damages like that. It does not cover flood insurance though.
Date: October 23, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Communication
I will say they send a lot of emails about your payment, that it is coming up due. Also they send emails when they take the payment and then send another email when the payment has been processed. It only last a year so when it is time to renew, they will call or send a bunch of emails again
Date: October 19, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
this premium was recommended by the place where I live so I get a discount on the premiums. But if no discount they would actually be more expensive then others that I have searched
Date: October 18, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
the website is okay but it does not have an app I can connect to. They also do not have a quick way to may payments online. If you pay online it can take two days to post. I either have to set up auto pay or call
Date: October 16, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I had a claim once, and it went very smoothly without a hiccup. In addition, the company's call center is quick.
Date: October 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
My insurance covers the loss of my home, my personal belonging, other structures on my property, the home itself, personal liability, and medical payments to others.
Date: October 04, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I like that I can easily access and pay my bill on-line, however the bill payment is separate from the policy information, so I'm unable to view these things at the same time.
Date: October 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The premium is very low compared to other sites. My insurance gave me coverage over a year as opposed to 6 months and had various payment plans.
Date: October 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
It is easy to access the policy anytime and it is bundled with my car insurance so all the information is in one place.
Date: October 01, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Communication
I haven't yet had to deal with any of the insurance company's departments because I have never filed a claim for aything so I cannot accurately comment on it.
Date: September 25, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I have never dealt with the customer service. thank God. Hopefully i never have to. If the customer service is anything like everything else about this issuance then i know i will love it!
Date: September 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
My premium is very low compared to how much coverage I get. This is one of the main reasons I chose the insurance company that I have, because I thought that I was getting the most bang for the buck.
Date: September 21, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
The customer service is decent. I've interacted with people on the phone who were polite and knowledgeable.
Date: September 21, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
The website is extremely easy to use. I can work on it with ease. In addition, logging in is quick and it takes very little time to make a payment and get things done that need to be done.
Date: September 20, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Website/App
The website for my insurance is pretty good. Its easy to navigate. You are able to file a claim right from the website. You can talk to representatives if you have any questions. Its pretty good.
Date: September 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I like that the customer service is quick to answer and is generally helpful overall. In addition, the customer service is not one of these automated systems where you can never get through to them.
Date: September 19, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
The website and application work almost flawlessly, in addition to this, they are one of the best applications I have used for home insurance.
Date: September 19, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
The customer service is always super helpful and is ready to answer questions at will. It does not take a lot of time to get in touch with them either. All in all, it is a great service.
Date: September 18, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
The customer service is pretty good as well. You can chat with them online or of course call in. They are always very helpful and pretty speedy with any issues.
Date: September 17, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
I'm satisfied with my home premium, which is the same I was paying at the last company. But I'm getting a 50% discount on auto.
Date: September 14, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
The premiums are low especially if you pay them yearly over a monthly plan or something other. Geico and Assurance are affiliated with each other so their prices blend and stave off much of house insurance competition around my area.
Date: September 14, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I like the interactions I have with my insurance company, they are quick to get through claims and get back to you if you have had an issue. Overall, they provide a pretty good service.
Date: September 12, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
To be honest, this is the first insurance company that I have had. I am new to owning a home. So I could not tell you how it compares. I was recommended this company through my family. So I didn't look at any other company.
Date: September 10, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I haven't had to deal with the company's customer service yet, thank god (whether its a claim or what not) but they do seem approachable and their contact is always posted on their website or my insurance forms.
Date: September 09, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Policy Offerings
Our house is less than 2000 square feet but we have a massive screened in back porch that has a pool and hot tub. We have that covered as well because it can also flood in Florida.
Date: September 04, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
We love the customer service. they send us gifts in the mail and batteries for the smoke detectors twice a year. They take care of us.
Date: September 04, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
The customer service is very quick. There is no waiting time period to get the service that you need. In addition, there is a human response relatively quickly.
Date: September 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
Up to 20.000 dollars in property damage from natural disaster, fire, robbery, etc. It does not including water damage coverage because it was extra.
Date: September 02, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
They are constantly checking on us. Right after Irma our agent called to check on us and if we needed anything.
Date: September 01, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
There is not that I in general dislike about the interaction with my insurance company. They are relatively on point and make the process as smooth as possible as far as I can tell.
Date: August 31, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
It would be nice to receive additional reminders of when the payment is due on-line. I've received paper communication about missed payments, but would prefer these to be sent electronically as well.
The interactions are very smooth, perhaps a bit too smooth. Normally, it takes about 1 minute to get to a live person with Assurant. It is really a relief to deal with things this way.
Date: August 25, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
I like that the mobile app can be easily logged into, in addition, I like that I can make payment decisions on the application that help me to expedite my interests in life.
Date: August 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The website is simple, concise and easy to navigate through. Everything is a breeze and all that information that you could possibly need is there!
Date: August 23, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
For the price, everything that I own is covered by my policy. I don't have to pick and choose what's more important. If its mine, it's covered.
Date: August 21, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
I'm fairly satisfied with my policy options, I think that the deductibles could be a bit lower for what I am getting, but in the agreggate I think the policy is relatively fair.
Date: August 14, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I have not had to deal with customer service yet, that is a positive to me. Everything that I've needed, I've been able to find on the site.
Date: August 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I have never used another company for home insurance coverage so it is difficult for me to opine on this matter. In addition, this matter becomes difficult to discuss without a comparator.
Date: August 12, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
I am paying the typical amount for the policy, I know that Nationwide is higher than what I'm paying now. I'd like to search for lower rates in the future.
Date: August 11, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
My premium is relatively in line with other insurance companies premiums. In addition, the deductible is relatively lower than others out there that I have had to pay.
Date: August 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Customer service is like other professional and courteous. I was helped and got what I needed.
Date: August 07, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Policy Offerings
My coverage contains the basic items such as damage, reimbursement for damage, pretty much everything most policies cover with the exception of flood.
Date: August 07, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
They are always helpful and nice. Any questions that I have they always answer. Which I have a lot since this is the first time I've owned a home.
Date: August 07, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I haven't yet had to deal with the insurance company's customer service department so I cannot accurately comment on it.
Date: August 05, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I like how simple the website is. There is no confusion or overly complicated workflow. You log on, pay your bill, view you policy, view billing or create a claim. Thats all you need to do on a HOI website.
Date: August 04, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Policy Offerings
The home insurance is a fairly good deal. My coverage is pretty strong for what I am getting. I get basically all of the basics, but the only downside is there is no flood insurance.
Date: August 04, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
The premium is very good. What's better is the payment plan that is set up for the year. I have no complaints here.
Date: August 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
The customer service is great, they respond really quickly to questions that I have and answer everything as about as honest as possible. I have no complaints with them whatsoever.
Date: July 31, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
All of my belongings are covered by my policy. My replacement minimum is up to 500,000. This is very good because there is nothing in my townhome that is remotely close to this.
Date: July 30, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Website/App
National General's website is easy to navigate. The webpage is very informative on their products and usage. It is not the best website I've ever seen but it is very functional.
Date: July 30, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
The premiums for my insurance are a bit below market rates, yet it seems like I get a bit more than the average person. For me, this is a good thing.
Date: July 26, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
Their website is very difficult to navigate, but if you call the agent, they can walk you thru it. The phone service is excellent.
Date: June 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Again I haven't had to deal directly with customer service but I would like for them to revamp their website to a more modern look and even with live chat online to discuss your certain insurance policy if you need help reviewing it or had questions about it.
Date: May 13, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I like this company because they are saving me a lot of money on auto insurance. They have not given me anything to be upset about yet, so I am more than happy for now.
Date: May 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
My home insurance covers the basic items that are included with any home insurance product, however, it does not cover floods.
I like where my insurance policy stands overall but my deductibles for fire and wind are way too high than I'd like. Other than that I have been blessed by some of the cheapest premiums for insurance on houses in my area.
Date: May 09, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Policy Offerings
My HOI covers damages from natural disasters, theft and fires. There is no deductible and everything will be replaced up to 500,000 of property.
Date: May 09, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
I like our company and their premium isn't the best. However, because of the customer service, they have our business.
Date: May 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
The customer service at National General has been very good. I haven't experienced any problems, and they have been more than helpful in answering my questions and concerns.
Date: January 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
The app works very well and it allows me to log in and make changes to my policy or get in contact with someone as soon as I need something.
Date: January 09, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
My premium is about average for around this area. I suppose it could be a little less, but then again it may not be a good brand of insurance.
Date: December 28, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I don't even have the mobile app for Assurance because I have never checked. Their website is a little basic however and some things and settings are hard to pinpoint.
Date: November 28, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I didn't do much comparisons when it came to insurance so I cant accurately comment on the comparisons between my current company and others.
Date: November 18, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
It is to the point, efficient and direct. Easy to use
