Copeland Group Homeowners Insurance Company Reviews & Ratings
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Copeland Group Homeowners Insurance Company Ratings
2 Star
2 Reviews
Copeland Group Homeowners Insurance Company Ratings
3 Star
1 Review
Copeland Group Homeowners Insurance Company Ratings
5 Star
1 Review
Customer Service
5 Star
1 Review
4 Star
4 Reviews
Copeland Group Recent Homeowners Insurance Reviews & Ratings | Share Your Review
Date: January 17, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
This is one of the cheaper policies I could get for my home. my insurance agent was able to find the best coverage for the price.
Date: November 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I can't call and get someone on the phone right away. I have to navigate through countless prompts to get to the correct person. Once on the phone, the customer service is great.
Date: November 23, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
my insurance covers, hurricanes or large storms, floods, hail damage, fire damage, it also covers any medical bills for injuries
Date: November 16, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
The website is easy to navigate. It shows me all my coverage and breaks everything down. I'm able to chat with a representative if I have any questions.
Date: November 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I can't call and get someone on the phone right away. I have to navigate through countless prompts to get to the correct person. Once on the phone, the customer service is great.
Date: October 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
I don't have a lot of communication with them. but when I do, they are very helpful and make it easy for me.
Date: September 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
Like: Short hold times. Very attentive staff ready to answer my questions. Friendly.
Date: September 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I do not use the company app for homeowner insurance issues. I call them on the phone.
Date: September 15, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
This is one of the cheaper policies I could get for my home. my insurance agent was able to find the best coverage for the price.
Date: September 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I can't call and get someone on the phone right away. I have to navigate through countless prompts to get to the correct person. Once on the phone, the customer service is great.
Date: August 30, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
I get packets annually about my premium and coverage. I like that this company does not try to upsell me on additional products or services. I've been happy with the communication.
Date: July 25, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
my insurance covers, hurricanes or large storms, floods, hail damage, fire damage, it also covers any medical bills for injuries
Date: May 14, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I don't interact with this company directly. I go through my broker for everything I need. I've never had to make a claim so I don't know how its customer service is.
Date: May 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
We have property and liability coverage. We also have a named storm provision. I also have a personal property rider.
Date: May 08, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I have never used the website for this company. I interact with this company solely through my insurance broker and I like it that way.
Date: March 17, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
This is a hard question because I don't have a lot of experience with other companies. But, I chose this company because the premium was lower than the others.
Date: January 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
Like: Customer service is friendly. They are always responsive to my questions. Will call me back with the information I request and answers all my questions. Nice staff.
Date: November 19, 2017 Age: Above 60 Gender: Male Marital Status: Married
Premium
I shopped around a lot for policies and they had the cheapest price for the same policy offered by others.
Date: November 18, 2017 Age: Above 60 Gender: Female Marital Status: Married
Website/App
The website is easy to navigate. It shows me all my coverage and breaks everything down. I'm able to chat with a representative if I have any questions.
