Erie Homeowners Insurance Company Reviews & Ratings

See who are the best homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.

Compare Quotes from Top Providers and Save now!


Erie Insurance Overall Ratings

Company Customer Service Premium Communications Website/App Policy Offerings
Erie Insurance

Reviews by customers

Website/App

1 Star

11 Reviews

 

3 Star

18 Reviews

 

2 Star

7 Reviews

 

5 Star

68 Reviews

 

4 Star

20 Reviews

 
Policy Offerings

1 Star

2 Reviews

 

3 Star

22 Reviews

 

2 Star

3 Reviews

 

5 Star

115 Reviews

 

4 Star

45 Reviews

 
Communications

1 Star

8 Reviews

 

3 Star

16 Reviews

 

2 Star

1 Review

 

5 Star

81 Reviews

 

4 Star

19 Reviews

 
Premium
Erie Insurance Homeowners Insurance Company Ratings

1 Star

11 Reviews

 
Erie Insurance Homeowners Insurance Company Ratings

2 Star

1 Review

 
Erie Insurance Homeowners Insurance Company Ratings

3 Star

39 Reviews

 
Erie Insurance Homeowners Insurance Company Ratings

4 Star

70 Reviews

 
Erie Insurance Homeowners Insurance Company Ratings

5 Star

149 Reviews

 
Customer Service

1 Star

4 Reviews

 

3 Star

10 Reviews

 

2 Star

4 Reviews

 

5 Star

185 Reviews

 

4 Star

67 Reviews

 

Erie Insurance Recent Homeowners Insurance Reviews & Ratings | Share Your Review

Date: June 03, 2019    Age: 20 to 29    Gender: Unmarried    Marital Status: Female

Customer Service
We have had great experiences with our insurance company. We have been using this company for over 20 years. I would rate this company a 5.




Date: May 30, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
Our premium is higher than other premiums but my husband has an existing relationship with our insurance agent. We are probably paying 200-300 more than we would with a company such as Progressive or Allstate.


Date: May 30, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Website/App
I like the ease of use of my companies web page. It is easy to log in and easy to get to where I need to be, Easy to find my coverage and my premium amount.


Date: May 29, 2019    Age: 30 to 39    Gender: Married    Marital Status: Female

Customer Service
They have always been. Erie responsive to my questions and concerns and they always call me back or get right back to me within a day


Date: May 28, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
We've never had an issue with our insurance. in fact, we filed a claim two years ago when a wind storm caused a branch to ruin our pool liner. They were very easy to work with.


Date: May 27, 2019    Age: 40 to 49    Gender: Married    Marital Status: Female

Premium
The premium we pay for Erie Insurance is competitive. We sought out multiple quotes before switching and they were the lowest.



Date: May 24, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
I have just been with Erie for less than a year. When I switched, I had the same coverage for over $1000. 00 more each year


Date: May 23, 2019    Age: 30 to 39    Gender: Married    Marital Status: Female

Premium
Erie insurance is a company that rates a 3 out of 5 in terms of rates customer service. Their response rate is exemplary, their fine attention to detail remarkable.


Date: May 14, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
They are always eager to please. They respond fast. They are always friendly and get right down to business.


Date: May 14, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
The companies service is great. My agent is local. I can visit her, call her, or text her. She is always fast to reply back.


Date: May 08, 2019    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Policy Offerings
All of the above items are covered in my policy including dwelling, other sturctures, loss of use and medical payments for others hurt


Date: May 04, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Policy Offerings
They provide converge for everything in my home, replacement cost to replace the item that is destroyed or damaged.


Date: May 01, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
I actually believe the premium is higher than the other insurance companies. Possibly 100-200 higher. We pay annually so we receive a discount.


Date: April 26, 2019    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
I am satisfied with the premium. I'm sure it could be a little cheaper with other companies but I am willing to pay it for the service and coverage that I get.


Date: April 19, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
I have a direct contact at a local office who is always friendly when I have called or emailed. When I have called the 800 number after hours, I have always been pleased with their service, too.


Date: April 09, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
The customer service is exceptional. They are personable, friendly, and hard working. They never leave me confused or questions unanswered. They sincerely want to help and are always professional.


Date: April 09, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
I like the communication because there are so many ways I can reach out to them such as phone, email, or live chat. It makes things much easier.


Date: April 08, 2019    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Policy Offerings
Erie offers a competitive rate for their insurance, ease of contacting agents, and they have already come through for me when I filed a claim after a tree fell.


Date: April 08, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
For where I live, policy offerings are competitive and better then other companies in the area.


Date: April 08, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
We pay about $700 a year for $200,000 coverage. For loss we have a $500 deductible. That covers structural damage and natural disaster damage, not flood.


Date: April 07, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I believe we are average with our premium for the coverage we have. We certainly don't want a no-name/new company that's a bit cheaper but not as reliable/well known.


Date: April 07, 2019    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
I am unable to rate Erie's customer service because I have not needed to use my home insurance yet. My local Erie agent though has been awesome.


Date: April 07, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
We have insurance coverage to fully cover the loss of the house, damage to structure, etc. We do not have flood insurance. However, we do not live in a flood plain.


Date: April 06, 2019    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Customer Service
Erie Insurance has excellent customer service. Someone is always available to speak with, and any matter I've had was resolved extremely quickly. They look out for their customers.


Date: April 05, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
Our insurance company offers us many different options to help us get the coverage we need and want. We are able to remove the things we don't want to pay extra.


Date: April 05, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
The price of our deductible for the overall amount of coverage we are getting is nearly unbeatable by any of the other companies I looked at.


Date: April 04, 2019    Age: 50 to 59    Gender: Male    Marital Status: Married

Premium
The premium I pay is the lowest that I have found through comparing several insurance providers. I had a choice of deductibles and chose the highest that I though.


Date: April 02, 2019    Age: 50 to 59    Gender: Male    Marital Status: Married

Policy Offerings
I use an independent insurance agent that is able to compare insurance policies from several different companies. For my needs, Erie provides the best coverage for the price.


Date: April 01, 2019    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Policy Offerings
Erie's policy offerings were excellent and tailored to what I needed. They protect theft or loss of belongings, which many other companies don't provide.


Date: March 31, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
My deductibles are affordable and the premium is bar none the best I've ever found.


Date: March 29, 2019    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Premium
I was extremely satisfied with Erie's premium and deductible coverage, which I believe was in line with or slightly lower than estimates from other firms.


Date: March 27, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
My home insurance company policy was one of the few that would offer us flood insurance since our house is near a water runoff pond.


Date: March 27, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
my home insurance company has been great so far. Last year I had to replace my roof due to a severe wind storm and they were very helpful in resolving my problem.


Date: March 26, 2019    Age: 50 to 59    Gender: Male    Marital Status: Married

Policy Offerings
I am fully satisfied with their offerings for coverage. It has never been a problem being sure that we had proper coverage in my opinion. No issues in that regard.


Date: March 20, 2019    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Customer Service
We have had a claim and it was paid quickly. The customer service was friendly and helpful. Even without a local branch nearby I feel connected to them.


Date: March 19, 2019    Age: 50 to 59    Gender: Male    Marital Status: Married

Premium
I have been satisfied with the premium and deductibles of our policy. I have reviewed this, generally annually, and found them to be competitive and since I haven't had problems with them.


Date: March 18, 2019    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Premium
I am not entirely sure how my premium ranks against other companies, but I do feel like my premium is competitively priced and I am getting good coverage at an affordable rate.


Date: March 17, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
This company has been good for us for our home insurance. We have been satisfied with their service over the past several years.


Date: March 17, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
Our home insurance company offers us competitive rates. The price of our policy actually went down this year from last.


Date: March 16, 2019    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
Service has been good overall but not outstanding. Thankfully, I haven't had to have a claim yet and have generally gotten decent answers when I've had questions about our coverage.


Date: February 28, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Policy Offerings
They were able to give me the same coverage that I had, but for a better price. Pricing was more transparent and options were presented clearly.


Date: February 27, 2019    Age: Above 60    Gender: Male    Marital Status: Married

Customer Service
Frankly, I haven't had to contact my insurance company's customer service because I rarely have to file a claim. If I have a simple question I contact the office of my local agent.


Date: February 27, 2019    Age: 50 to 59    Gender: Female    Marital Status: Married

Policy Offerings
Erie has offered home insurance comparable to others we have used. For the price their offerings are comparable and competitive with other insurance companies.


Date: February 26, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
In comparison to other policy offerings in my area the premium is much lower. I am saving a few hundred dollars per year and the deductible is comparable to other policies.


Date: February 25, 2019    Age: 50 to 59    Gender: Female    Marital Status: Married

Policy Offerings
I give Erie a rating of 3. The service is excellent but the premium is very high. I have thought about changing to an insurance with lower premiums.


Date: February 24, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
The level of coverage was higher than my previous policy, but had the same deductible and a lower monthly price.


Date: February 24, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
Very friendly, easy to work with and transfer insurance coverage to them. Found me a better deal for the same coverage.


Date: February 24, 2019    Age: Above 60    Gender: Male    Marital Status: Married

Premium
I've been with Erie Insurance for nearly two decades. Therefore I do not compare Erie's premiums to those of another insurance company.


Date: February 23, 2019    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
Erie's premium we have found to be less than other companies which is why we chose it as our company. Deductibles seem to be comparable with others.


Date: February 23, 2019    Age: Above 60    Gender: Male    Marital Status: Married

Policy Offerings
I've been with Erie Insurance for nearly two decades. Therefore I do not compare Erie's policy offerings to those of another insurance company.


Date: February 22, 2019    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service
I give Erie a rating of 5. I also have car insurance with Erie. I've never had a claim on home insurance. I have had a claim with car insurance. The service with the claim was excellent.


Date: February 22, 2019    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service
The customer service with Erie has been a quick easy experience. I had questions about our policy and they were answered to my satisfaction.


Date: February 20, 2019    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
I give Erie a rating of 3. The premium is very high. I could get a policy with a lower premium from another company. I am hesitant to make a change because I am happy with the service of Erie.


Date: February 11, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Our company offers a discount because we also have car insurance through them. So compared to other companies the premium is unbeatable. The deductible is about average compared to other companies offering the same services.


Date: February 10, 2019    Age: Above 60    Gender: Male    Marital Status: Unmarried

Policy Offerings
Previously I was ensured with GEICO. I didn't have any damages or break-ins while covered with GEICO so I don't really have a positive or negative impression.


Date: February 10, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Policy Offerings
I typically have had great experiences with my insurance providers, and I'm so grateful for that! But, I can't really compare, they've been on par with my expectations!


Date: February 10, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
I find the policy offerings to be comparable to other companies. I have had minimal interaction with the plan, but I think it is sufficient for my needs.


Date: February 10, 2019    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Premium
I think both the premium and deductible for policy are fair. The deductible is about industry standard.


Date: February 10, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
I have had a good experience with this company. They have always been willing to listen and help. I would recommend them to others.


Date: February 10, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
The premiums and deductibles for a preferred provider are much lower than standard companies offer for the same coverage. We love our insurance!


Date: February 10, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
I like erie insurance because they offer a small town feel unlike other companies where you feel like you are just afew number


Date: February 09, 2019    Age: Above 60    Gender: Male    Marital Status: Unmarried

Premium
My premiums and deductibles seem fair with my current insurer compared to my previous insurer. Premiums have been slowly rising in recent years but I think that is an industry trend.


Date: February 09, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
To be honest, I haven't check other insurance companies because my auto insurance is with them so they gave me a discount .


Date: February 08, 2019    Age: Above 60    Gender: Male    Marital Status: Unmarried

Customer Service
Erie has been very good to work with in covering my home. Several years ago, my home was burglarized, and Erie was quite generous in compensating me for my losses and damages. They have been fairly easy to work with.


Date: February 08, 2019    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Premium
my premiums are not the lowest in the industry but if and when I find another local company who can offer the same type of excellent service, the I may consider a switch to save a few bucks, In the mean time I will stay put .


Date: February 08, 2019    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Policy Offerings
When I went to them for home insurance, I did not shop around, as they are also my auto insurance provider. I have been satisfied with my auto insurance so I went directly to them knowing I would get a discount for multiple insurances.


Date: February 08, 2019    Age: >60 years    Gender: Female    Marital Status: Unmarried

Policy Offerings
I do believe most is covered in my policy although I do not have much in the way of valuables.


Date: February 07, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
They are hustle free. They informed us all the things that they are covering before signing. Very good customer service with acceptable prices.


Date: February 06, 2019    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Policy Offerings
My company is not the cheapest, but it has been great to speak to a familiar voice on the phone if and when I need coverage advice. They offer competitive rates and service to be envied by other companies.


Date: February 06, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I've been happy with it. I haven't had any issues or reasons to contact them and they painlessly take the money out of escrow every year.


Date: February 06, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
I'm very satisfied with what my company offers. They also offer a discount for having mulipule policies with them which was the main reason for choosing them for home insurance.


Date: February 06, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
The premium and deductible were very reasonable for us. It was not a huge difference from other companies, but it was enough along with the value of the payout.


Date: February 06, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
This company has a good, comprehensive coverage for the price compared to other companies. We chose them because they had the best value for us and the payout was good.


Date: February 06, 2019    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Customer Service
My experience has been very good. About a week after I closed and moved into my house the ground floor was flooded and the claims process was very easy.


Date: February 05, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I have only had to call the customer service line once or twice, but each time the agent I spoke with was very profession and courteous. i was very pleased.


Date: February 04, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I'm pretty happy with my premiums and deductible. I only get charged about 600 a year or so and only have a 500 dollar deductible.


Date: January 12, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
i believe that our premium and deductible are par for the course. it would be cheaper if we lumped other types (like car) with it, but we have not gotten around to that


Date: January 12, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
The premiums and deductibles are very fair from Eerie Insurance, as explained in the earlier blocks, compared to companies such as Allstate, State Farm, and Farmers. I am extremely satisfied altogether with them, and would happily recommend them to friends.


Date: January 12, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Policy Offerings
The policy offerings from Eerie Insurance are comparatively cheap compared to alternatives such as State Farm and Allstate, based on my research after inheriting my house. They were the clear pick for me both due to that and due to the fact that my parents used them previously.


Date: January 12, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
I am satisfied with my home insurance company policy offerings, but I have found another company that is cheaper and am considering switching.


Date: January 12, 2019    Age: Above 60    Gender: Female    Marital Status: Unmarried

Customer Service
I have no reason to use my home owners insurance yet. I have had no problems with the agent She has been very helpful with my Auto as this is also my Car insurance carrier. I would recommend this insurance to others.


Date: January 11, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
My premium is $762.00 for 12 months. I have a $500 deductible. I was able to get a little cheaper price at another company but they didn't offer certain special coverages that I wanted. So I don't mind paying a couple of extra dollars for coverages I want.


Date: January 10, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I don't have much interaction with my home insurance company. I've never had to file a claim and the premium comes out of my mortgage each month.


Date: January 09, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
Because I know a few other companies that offer a lower deductible than a $1000 on homeowners insurance, and I wish they would too. But, with that being said, they do offer alot more for the dwelling for a lower fair premium, than all of the other companies that I've looked into. I do not think they are much different in what they cover compared.


Date: January 09, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I have not had a great deal of interaction with my home insurance company, but have had a good experience with them regarding my auto insurance. However, I do feel their website is easy to navigate and that allows me to not need to deal with the customer service as much.


Date: January 08, 2019    Age: 50 to 59    Gender: Male    Marital Status: Married

Policy Offerings
this company in comparison with the others offers better benefits due to its great experience in the market offer a discount to choose your services


Date: January 07, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Our premium is very reasonable. We pay a $649 premium with a $1000 deductible. The deductible is a bit high to me considering how much we pay out every year and never use it, but they cover a high amount for the dwelling which is more than our home is worth.


Date: January 07, 2019    Age: Above 60    Gender: Female    Marital Status: Unmarried

Premium
My deductible is of my choosing. What I can afford and it is comparable to other insurances. Will continue to use this insurance until it fails me.


Date: January 07, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Policy Offerings
They offer guaranteed replacement cost on your personal belongings. The bundle I have automatically includes a lot of special coverages. Such as, sewer and drain backup coverage, Siding and Roof restoration coverage within a certain limit, identity theft coverage and much more


Date: January 06, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
Siding and/or Roof restoration coverage, dwelling, personal property, other structures, loss of use, personal liability, medical payments to others, alarm system applies


Date: January 02, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I can't give exact numbers of how our insurance policy compares to policies of other companies, but I do know that when we did our research a few years ago, our company gave us the best price.


Date: January 02, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
I am satisfied with what my homeowners insurance offers. It is quite comparable to other insurances, but we pay a lot less than many insurances. They cover the same things and I had no issues when I had to file a claim.


Date: January 02, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
We have not had to make any claims using the home insurance, but getting it started/put together was simple. They helped us bundled our car insurance with home insurance


Date: January 02, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
So far, my experience with Eerie Insurance has been favorable. Through them I have home insurance, as well as fire insurance and flood insurance. Their agents are extremely friendly and their prices are very fair. I have never had any billing mistakes or anything of the sort with them, and so I would rate them a 5 on the scale requested.


Date: January 02, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
i have had to have very little to interact with them for, thank goodness. they don't pester me for an upscale or to add on other types of insurance, which is awesome


Date: January 01, 2019    Age: Above 60    Gender: Female    Marital Status: Unmarried

Policy Offerings
As far as I know my insurance company is similar to other insurance companies. I picked this insurance as it was my auto and provided me with a discount for multiple accounts. I have not had to file a claim as of yet.


Date: January 01, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I don't recall exactly what our deductible is, but I do remember talking with my wife that it was lower than anyone else's