Top Illinois Homeowners Insurance Companies Ranked By Customer Reviews

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Illinois Homeowners Insurance Company Ratings

Company Customer Service Premium Communications Website/App Policy Offerings
State Farm
Allstate
Farmer's Insurance
Erie Insurance
Progressive
GEICO
Liberty Mutual
GEICO
Travelers
Country Financial
AAA
Grange Insurance
Pekin Insurance
Homesite Insurance
MetLife
USAA
Goodville Mutual
National General
AAA
Safeco
American Family Insurance
Encompass Insurance
Nationwide
Farmer's Insurance
Meemic Insurance
Cincinnati Insurance
State Farm
Ameriprise
Universal Property & Casualty Insurance Company
Allstate
Liberty Mutual
Homesite Insurance
Amica Mutual Insurance
Meemic Insurance

Recent Homeowners Insurance Reviews | Share Your Review


State Farm Home Insurance Reviews

Date: December 25, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Customer Service
I like the friendliness and help that the customer service agents give to me when I call

Date: December 20, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
The website takes forever to load and it is not laid out in a manner in which it is easily navigated. It could use some simplification to make things easier to find.

Date: October 05, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
The company is local and they mostly operate by having you come in or call them by phone when you have an issue or concern. The website is quite basic and does not really allow much as far as policy changing, updating, etc. Their customer service is great but it would be better if there was more accessibility on the webpage to do more things with your policy.

Date: October 04, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
The only thing I like about the interaction/communication with State Farm is the particular customer service/agent rep that I deal with. Other than her, I know nothing about communicating with them. If she was to leave State Farm, I would leave, too.

Date: October 02, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I wasn't happy with it until I did comparisons to try to switch and most of them are 3 times the amount of my premium. I do have concerns on whether they will pay based on reviews but I cannot get a comparable rate.

Date: October 02, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
The last time I checked, our premium was a little lower for the same coverage due to bundling other insurances and having a few years loyalty discount.

Date: October 02, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
I feel like the mailed communications could be a little clearer. There is often several sent at a time and that seems not only wasteful but can be confusing if they contain contradictory information.

Date: October 01, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Premium
I think it is okay but I dislike it does not include earthquake coverage

Date: September 29, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I love the customer service of my insurance company. I can always get my questions answered very quickly. They are willing to walk you through any problems you might have at any point of the service and they are always apologetic when you do have a problem that needs to be resolved.

Date: September 26, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
Customer service is quick and easy.

Date: September 25, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
I switched to my current insurance from Erie because the premium was $550 less with this new company with the same amount of coverage.

Date: September 25, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
I don't like that after having registered on their website, I started receiving information in the mail for other agents with the same insurance company. Couldn't they see I had the same agent for over 20 years?

Date: September 23, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
Everything is covered by my homeowner's policy that I can think of besides normal things like appliances and normal scheduled maintenance.


Date: September 22, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
I believe my coverage is comparable to others. I live in Florida and our homeowner's insurance is high here. It will be even higher next year due to the recent hurricanes.

Date: September 21, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
I honestly like that I don't have to use these things often- they work well for bill pay and that's about all that concerns me regarding the company's website / mobile app.

Date: September 19, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I cannot do this because I have not compared premiums. I have only compared coverages. No one else besides State Farm in this area will offer me a rider for earthquake coverage.

Date: September 18, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
My insurance agent has always been a call or email away when I needed to change home policies or add a vehicle to my existing policy.

Date: September 15, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
I like that they do not bother me by phone or mail unless they need something important. We may go a year without speaking, and that is fine by me.

Date: September 14, 2018    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Policy Offerings
My homeowners policy provides coverage for personal liability, medical payments to others, and accidental direct physical loss to your dwelling, including protection against fires, lightening, windstorms, hail, and theft.


Date: September 12, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Website/App
The webpage is rather minimalistic and does not really have much in the way of accessing your policy. This means you have to contact them by phone with every question or anything that comes up, which can be frustrating.

Date: September 12, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
love how easy to use their website. it's very user friendly and lets me make any inquiries or pay my bills.

Date: September 10, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Website/App
I dislike that it is hard to do anything without emailing.

Date: September 10, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Communication
I love the communication. The agent is always available to answer my questions and help me with whatever I might need. I like the personal touch.

Date: September 10, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Policy Offerings
fire, hurricane/monsoon, and theft. living in Arizona we have lots of monsoons during the summer months. Plus the heat creates lots of fires.


Date: September 10, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Customer Service
In the beginning I was appalled with State Farm because the customer service reps at a particular agent's office in town were rude beyond belief. However, when I had to switch from Allstate because they cancelled everyone's earthquake insurance nationwide, I was lucky to find a different State Farm agent who was more responsive. I found, unfortunately, that the agent I found was responsive only until I signed up. After that I was handed off quite quickly to another person who was in customer service. Luckily, she turned out to be competent, intelligent and helpful. When she left our town and moved to another State Farm office 35 miles away, I sent my business with her. She is the only one I will talk to about anything regarding my policies.

Date: September 07, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
I have never had any problems when I call with questions or concerns. They are always quick to help fix the problem or answer my questions.

Date: September 06, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
I pay a higher premium than I would if I purchased my insurance online or through a bargain company. I feel better thinking my claims should be covered, should the need arise, by using a more well-established insurance company.

Date: September 04, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
It is easy to use. I was able to log in to see my premiums and view what was covered and what wasn't and make changes if needed.

Date: September 04, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I have never used my home insurance company's website. I am not even sure of the website address. All of my contact with the company have been made via the telephone.

Date: September 03, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
Every single time I go online and try to pay or do anything it doesn't recognize me so I have been exceptionally frustrated by the lack of responsiveness online. I always end up calling to pay

Date: September 03, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Policy Offerings
Our home and all the outbuildings are covered in our policy. We also have coverage if there are injuries on our property or if things are stolen or damaged. Pretty much anything that can go wrong with our house is covered.


Date: September 01, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
There is nothing I dislike about State Farm. The company is great at everything and very competitive on pricing. The customer service is something that cannot be matched.

Date: August 30, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Customer Service
National customer service is horrible but I call my local office and my customer service there is really good. A totally different story dealing with someone in my local office as opposed to someone national who doesn't care at all. I will not call the 800 customer service number again.

Date: August 30, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Policy Offerings
They cover complete home loss along with hotel rental while displaced. Loss of food in the fridge during a power loss.


Date: August 27, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
I have not shopped other insurance companies in quite some time. I believe there may be discounts if I did shop

Date: August 22, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
Communication during our claim was pretty quick. Other than our claim, the company just sends us our bill annually and a billing reminder.

Date: August 22, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
It can sometimes be a little difficult to navigate to what I am trying to find, or find out when my next payment is due.

Date: August 22, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
There is nothing that I don't like about my homeowner's insurance company's webpage. Everything is set up with ease of use in mind.

Date: August 21, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
There is nothing to dislike about the customer service. It is excellent. it is a small office. If its necessary to leave a message there is always a reply relatively quickly. They are courteous and knowledgeable.

Date: August 15, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Communication
I love the communication aspect of this company because I do not care for phone call conversations and this company has online chat options that are very helpful and convenient for me.

Date: August 12, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Communication
Again they always answer the phone when I call. If they don't have the answer for me right at that moment they find the information I am looking for in a timely manner and return my call with an hour.

Date: August 10, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I love my company's customer service. They are very easy to get in contact with if something goes wrong and their procedure for filing a claim is really simple.

Date: August 10, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
I had the roof replaced after a storm and their adjuster didn't want to cover anything. It took convincing from the roofing company for them to agree to the replacement.

Date: August 09, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
My premium is very cheap compared to other insurance companies and I get more value for my money compared to other companies.

Date: August 08, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
My company has wonderful customer service. It is a local to me agent that is easy to be reached via email or phone. I always get answers to my questions the same day.

Date: August 07, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
The premium is fair comparatively. Also, the matter of loyalty is important. We have been doing business with them and the individual running the office for nearly 30 years.

Date: August 06, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
Sump pump failure, personal property including firearms and jewelry up to 30,000. Electrical issues caused by weather or failing appliance.


Date: August 04, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
I am very happy with their service. We had a claim after Hurricane Irma. Our claim was handled quickly and we received our check fast.

Date: August 03, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
Does not offer a thumb print reading option for my iPhone. Also the main login is a bit clunky at times.

Date: August 02, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
i love the communication because they always have an answer for me. i feel very at ease whenever dealing with them.

Date: July 31, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
Our home is covered by the current value to rebuild. Not just the home is covered but so are the two separate garages and a wall. Reimbursement for hotel etcetera if necessary. There is a separate earthquake policy and the house is bolted which allows for a discount.


Date: July 31, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
The premium was just slightlly lower than other companies that I compared it it. But I chose this company because it was local and was the actual lowest priced plan for my needs.

Date: July 28, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
Anyone I've ever had to talk to has been nice, and there has been very little need for interaction outside of initially getting set up with the insurance.

Date: July 27, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
I do not use the website or mobile app as my agent is local to me and we do business on the phone or in person in their office.

Date: July 26, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
My company is very easy to get in contact with. Communication with them is a very simple and easy process.

Date: June 23, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
My home insurance covers basic things such as my home itself as well as a generalized inventory of items including our televisions, computers, major appliances, computer periphery items, home business related items.


Date: June 20, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I love that I can check my payments and pay through the website very easily, I love that I can chat with customer service right away if needed as well as file a claim online through the website or app.

Date: June 10, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
I like that I can call my agent's office directly and speak with him or one of his assistants, should I have any questions. They promptly return my calls when leaving a message.

Date: June 08, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
I haven't looked into to many other insurance companies that well to properly compare however I used a website that compared a few insurance companies using the price I was willing to pay and this company was the best option as far as offering the most for the price.

Date: June 08, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
This may be a bit pricey compared to others I have seen but the coverage and customer service and ease of filing claims and paying makes it all worth it compared to others.

Date: June 07, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
The company's website really leaves a lot to be desired. There are constant glitches that don't allow you to access your policy. There are glitches that don't allow you to make changes to your policy either. It is aggravating for someone who is unable to call during normal business hours and wants to make changes to things. In this day and age, the website should be top of the line with no broken content.

Date: June 06, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I really don't want any interaction, it there isn't a problem I'd rather not hear from them. I'd prefer if they did nothing with my account unless I contact them. They keep sending my MIL bill to us because her name is similar so I don't want them to do anything unless I say to.

Date: May 27, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
Basic coverage includes classified items, theft, burglary.


Date: May 15, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
I like the ease of use of the website and the mobile app everything is extremely easy to use and navigate through. Everything is straightforward and to the point.

Date: May 14, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
They were slow in getting the check written for the roofers. We had to wait for a little bit for the full payment. Once the approval went through, communication was sparse.

Date: May 12, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
It is very easy to navigate and track the status of any open claims. It is also easy to initiate a new claim and provides me with the claim adjusters information within 3 minutes of filing the claim.

Date: May 12, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
Service has always been top notch and to this date, I have not had any issues with customer service.

Date: May 09, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
When I call, I immediately get connected with a real person who is my rep with the company. They are easy to talk to and get a hold of.

Date: May 07, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Communication
I like the fact that my agent is local and not only can I reach her by phone anytime I need, I can also walk into the office for any issues i have.

Date: May 05, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Policy Offerings
Includes contents as well as outbuildings and medical payments but the medical payment portion is very limiting.


Date: May 03, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Policy Offerings
Just about everything is covered. We have fire-, theft-, earthquake-protection, etc on all of our belongings.


Date: March 08, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Communication
We are on a first name basis with the people in our local office. Always very friendly. We have spoken with the main offices as well. Everyone at the corporate office is equally professional and friendly.

Date: January 15, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Premium
State Farm does seem to charge more than other companies in the area. I used to use them for auto insurance and changed to another company and saved on average $80 a month.

Date: January 07, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
This is not possible because I have never visited the company's website or mobile app. I only do business with them by phone or personal visit.

Date: December 28, 2017    Age: 50 to 59    Gender: Female    Marital Status: Married

Communication
I love that limited communication has been required. Everything has been very straightforward. They send me holiday cards to which is thoughtful.

Date: December 26, 2017    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
I am very satisfied with our premium. We are offered a bunch of bundling discount as well so that brings it down to a much lower offer than the other ones that we checked into.

Date: November 29, 2017    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
they are always at are your disposal whenever you need them. ive been up late at night asking them questions and they helped me out really good.

Date: November 27, 2017    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
I do not personally utilize their mobile app. I am relatively low-tech and thus I am able to do business by phone or by interacting with their excellent web page.

Date: November 19, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I received quotes from 5 different companies for homeowner insurance before purchasing mine. Being that I insure my personal vehicles with the same company I was eligible for a 10% discount on my homeowner's policy which lowered the cost significantly compared to other companies.

Date: November 19, 2017    Age: 50 to 59    Gender: Male    Marital Status: Married

Communication
They are great when I have to contact them about anything and seem to truly care about their customers. Also, since they are local that makes things more convenient in a way. Although, I would like more improvements to be made on the webpage.

Date: November 19, 2017    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
I think it's a comparable premium to other insurance agencies in the area for the worth of my house. I don't have any complaint about this.

Date: November 19, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
State Farm is definitely the most competitive and offers the best customer service. The agent is always available versus talking to random call center employee.

Date: November 18, 2017    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
Anytime I have called for any reason it is very easy to get in touch with an actual person. Even when I have had to call at 2 am they were courteous and sympathetic about my loss. They helped set my mind at ease while I was experiencing a problem.

Date: November 18, 2017    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Premium
they really make sure they keep my busines by offering the best coverage at a reasonable price.

Date: November 18, 2017    Age: 20 to 29    Gender: Female    Marital Status: Married

Policy Offerings
The house and things inside it is covered. We also have 3 outbuildings that are included as well. We also have accidental coverage in the event someone has an accident on our property.


Allstate Home Insurance Reviews

Date: January 06, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
The premium is lower than other brick and mortar insurance companies so that is a very good thing for people who want to save money.

Date: December 28, 2018    Age: Above 60    Gender: Male    Marital Status: Unmarried

Policy Offerings
Just the building(s) for the most part.


Date: December 24, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Policy Offerings
Anything that's part of the house- the roof, siding, etc. Also minimal health coverage in case there's damage that causes personal injury, or somebody is hurt while he or she's on my property, most medical bills will be covered.


Date: December 08, 2018    Age: Above 60    Gender: Male    Marital Status: Unmarried

Premium
I wouldn't know. I've been with Allstate for years, and haven't researched other companies in that time.

Date: October 03, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
It is similar but my insurance agent is a family friend so I know I am getting the best possible deal for coverage without having "too much" coverage. Costs are roughly the same, but the security of knowing I am being treated fairly is more important.

Date: October 02, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Premium
the premiums increased but I think compared to other companies allstate is the best

Date: October 02, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
I'm not really sure what we were paying previously, however, I do know when we switched to Allstate, and we saved money on both our home and auto coverage. It was definitely worth the switch.

Date: September 21, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Communication
Communication thus far with my local agent and even with customer service has been top notch, they always call me back and are always polite when I talk to them

Date: September 21, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Communication
Since my agent is a family friend we are a bit spoiled here. He is always pleasant and helpful and has our best interests in mind. I wouldn't go with anyone else.

Date: September 20, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Premium
The premium compared with other companies looks like a little bit more expensive but at the same time you are contracting with a big brand and the reviews are really good, that makes them reliable.

Date: September 20, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Website/App
the interface is very user friendly and easy to use. especially for older people who don't know how to interact on a website or mobile app

Date: September 20, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
Any time I have had to deal with customer service at Allstate it has been a pleasant experience I had a fender bender that they took care of with minimal effort from my side.

Date: September 20, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
I like the interaction and communication. When I need a question answered they give me a comprehensive answer. They explain everything to me.

Date: September 19, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
I really like the fact that any time I need to pay my bill I can log on easily and pay or I can also print out all of my documents and ID cards if necessary from the website they def put in some effort on the website

Date: September 19, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
I have never used my insurance company's website or app. I have had one auto claim in the past year, and one home claim in the past 12 years, but I do not recall any interaction with the company website or app at the time of the claim.

Date: September 19, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I really like the fact that when I call into customer service I usually always get an american on the other end of the line instead of someone from overseas

Date: September 17, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Communication
From the beginning, this has been an excellent service, attentive and concerned about my needs and I feel extremely satisfied with the same

Date: September 16, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
There is no easy way to track claims, and there is no straight communication via website or mobile app, login area is a little bit tricky and tends to get you in the wrong area.

Date: September 16, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
there isn't really anything that I dislike about the interaction nor communication of the allstate insurance company

Date: September 13, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
I do not like the million of steps that you need to get into in order to get the information related with a claim, and its status, there should be an easier way to get this information.

Date: September 13, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
I find the company's website to be easy to use and its mobile app to be informative and accessible. I like the way both are set up and the layout

Date: September 12, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
I love the customer service. When I contact them they actually know me and remember me.

Date: September 10, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Customer Service
I have made one claim in the past 12 years at my current residence. I had no problems with the claim adjuster that I communicated with, and the claim process went as smoothly as possible, in my opinion. I have had no other interaction with customer service from my insurance company.

Date: September 07, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
My home policy offers coverage for any natural disaster, home accident, flooding and leaking, inclusive roofing damage for sun action, there is others coverage included that are just for the filling of the letters...


Date: September 03, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
I haven't changed insurance carriers in many years but at the time of researching which one I would choose it had premiums that were somewhere in the middle range of all those I researched.

Date: August 28, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
I think compared to a lot of other companies all state comes in pretty cheap, they saved me at least three hundred dollars if not more they were way cheaper than grange

Date: August 27, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
there really isn't anthing that I dislike about the companies customer service

Date: August 23, 2018    Age: Above 60    Gender: Male    Marital Status: Unmarried

Policy Offerings
My policy offers insurance on the loss of my home and belongings. It also insures people getting hurt, fire, flood and other distastes.


Date: August 08, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
I do not contact customer service frequently at all because I have hardly have any problems. The few times I have had to contact someone I reach out to my personal agent and it has always been pleasant.

Date: August 07, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
I did contact the company itself once, to ask a question regarding my policy. I was walked through the answer in a friendly, professional manner.

Date: August 02, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
I like that it allows me to save insurance cards without signing in, especially for auto insurance this is really handy. For home insurance, you can chat with your agent right through the app.

Date: August 02, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Policy Offerings
pretty much everything is covered from the basement to the roof and everything on my property is completly covered even my car and driveway


Date: July 31, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
I have not shopped around for competitive rates from other insurance companies. I have used this same insurance company for each of the past three residences I have lived at over the past 25 years. I have informally checked other insurance companies, and the rates I pay seem comparable.

Date: July 29, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
my dwelling, personal property, structures on my property, liability


Date: July 27, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
My insurance company mails paper copies of my insurance policy twice a year, which states my coverage, benefits, credits, and deductible amounts, as well as updated insurance ID cards for auto.

Date: June 12, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
Unlike other companies that I have used, with this payment the same amount as time passes. In turn, I qualify to earn surplus credits throughout the year. Best of all, these earnings can be received in cash, accumulated as interest, used to purchase additional life insurance or help reduce premium payments or repay outstanding loans.

Date: May 26, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
Again, for the most part there has been no problem and I have not had a specific need to contact anyone from the company. The policy has remain unchanged for the most part. The interaction that has been required has been brief and without incident.

Date: May 25, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
It was easy to set up an online account, and it's always been easy to access and use. I'm able to view my auto and home policies, make changes, or contact the company.

Date: May 07, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service
Anytime I have a question or need to change a policy, I just email my representative's office and receive a reply within 24 hours, along with an explanation of what they did for me. Always courteous, too.

Date: January 03, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
I don't use it very much but it provides the main information that is necessary to contact someone in person.

Date: November 25, 2017    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
When entering your website I can find all the answers you need in a striking and at the same time, informative way. In simple to use and with all the options required to find the results I need

Date: November 19, 2017    Age: Above 60    Gender: Female    Marital Status: Unmarried

Premium
The premium compared to other insurances is compatible. I believe that the coverage I get is great.

Date: November 19, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
The truth is that I have no complaints. Every time I have tried to communicate with the company they have treated me immediately, with the best possible attention

Date: November 18, 2017    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Policy Offerings
The structure of the house, as well as the structures added by me, the homeowner to the backyard and atop the house. The possessions in the house are also covered as an estimated value.


Date: November 18, 2017    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
Interaction and communication with the company is not that easy, the customer service takes a lot of time to solve your questions and the response rate I would say is in the average of other companies.

Farmer's Insurance Home Insurance Reviews

Date: January 03, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
the customer service is multilingual and very good on-time performance very courteous and helpful to your insurance policy needs or queries well organized and experienced multi-racial staff on their toes to serve the customers

Date: December 20, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
there are lot more other companies offering lower premiums but service is not so satisfactory as compared to farmers insurance

Date: December 12, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
the companies mobile web its difficult to operate the site at times does not work due to congestion online as this company is premium company sop on certain occasions

Date: October 04, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
The customer service that I have experienced is very good in the time I have had them. They are able to answer any questions I have.

Date: October 03, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service
Customer service provided by this company is excellent. They are always willing to listen and offer their help to you without a runaround. They just want you to be satisfied and give the best care possible.

Date: October 02, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
I have never used an app for this company. It is also very rare that I use their webpage. All claims are done over the phone or via email.

Date: October 01, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Customer Service
the company is great over the phone for their customer service. and they dont try to upsell me stuff.

Date: September 28, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
I have not used the website nor mobile application for my policy. I do not believe that the application is intuitive enough.

Date: September 25, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
It isn't as user-friendly as I would like. At times I have trouble locating details such as when the policy will renew, etc. I also experience difficulty understanding changes that happen with the policy.

Date: September 22, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
i like that it is fast and efficient. and i also dont have to wait on long holds for something

Date: September 18, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Policy Offerings
The home and contents are covered for replacement cost. This is the cost without depreciation. My coverage also covers loss of use.


Date: September 16, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Policy Offerings
i have earthquake, theft, fire, and various other coverages. it is a bundle discount with my car insurance as well


Date: September 16, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Website/App
Their website is relatively user-friendly, but could use some revision as the same parts of it are difficult to navigate and make sense of.

Date: September 04, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Communication
My agent does a good job to answer all the questions I have. I am able to communicate with my agent whenever I need her.

Date: September 04, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
It is fairly similar to other companies in this area that offer good full coverage. We didn't want to go for the minimum when it was within the budget to protect our home.

Date: August 30, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
the website is not straightforward when i want to do payments or inquire about my coverage. there is too much clutter on it.

Date: August 24, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
the premium is much higher than other companies but the coverage is much better from what i was told by references.

Date: August 20, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Customer Service
They have a quick response time, so I am pleased about that. Last year we had a hail claim for a new roof and they responded in record time on the claim.

Date: August 17, 2018    Age: Above 60    Gender: Female    Marital Status: Unmarried

Communication
The changes on the policy aren't always very well explained. They will randomly send out these changes without any explanation as to what it actually means.

Date: August 12, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
It covers the structure and attached buildings for loss and major repair (roof, etc) for loss or damage, for personal injury on the property, and temporary housing while inhabitable (fire, etc.)


Date: August 08, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
We have always recieved amazing customer service and I like that, while it is connected to a big company, it is a local group. So it is people in our community and who care about our town who are working with us. It gives the small town personalization.

Date: August 05, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
The agent is a close, personal friend and I could not ask for better communication or response whenever I go through him. The company itself has also been quick to get back with me.

Date: July 29, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
It has been fairly straightforward. Sign up for a policy, pay the premium and it is pretty much on auto-pilot. They send out the renewal in a timely fashion.

Date: July 28, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
I believe that the premium could be lower. I have not yet shopped around but I am planning to soon to see if I can get a lower premium.

Date: June 08, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
I like how personable they are. They remember us and treat us like friends. They make donations to the community and to high school yearbooks. They show that they care instead of just saying it.

Date: May 10, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
It covers fire, theft, damage, accidents. The items inside the home are covered as well.


Date: May 09, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
The premium seems comparable to what other agencies have quoted. I do like that they are a "name brand" company so I hope they really would have my back if something were to happen.

Date: January 03, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I really have no room for comparison as I have not checked other companies. The local agent is a close, personal friend and we feel comfortable dealing with him.

Date: November 18, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
My insurance policy covers most damages. It covers complete loss as well as some other damages that were caused by natural disasters.


Date: November 18, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
The agent and are her office are easy to contact. It is easy to talk to an actual person and with protecting an asset like a home, I really appreciate that. Overall I think they have very good customer service.

Erie Insurance Home Insurance Reviews

Date: December 27, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Website/App
I don't use the company's app but rather their website to communicate with my agent, when necessary (infrequently). It is quite easy to make requests and inquiries. Responses are prompt.

Date: December 27, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Policy Offerings
Dwelling, itself, plus other structure(s) located on the same property, loss of use reimbursement for living expenses, medical bills to others hurt on the property.


Date: December 10, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
My homeowners policy offers coverage for fire, smoke, wind, hail, weight of ice and snow, lightning, theft and more. Property insurance also provides liability coverage in case someone other than the property owner or renter is injured while on the property and decides to sue.


Date: October 05, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
It seems to me that the insurance company to which I belong offers the same policy for a better price than other companies in the area that offer the same policy.

Date: October 05, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
General damage and water damage (including flood), as well as theft, and accidental injuries by residents or guests in the home.


Date: October 01, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Communication
I like the fact that I can email my local agent any time of day. This means I do not have to wait for regular office hours or play phone tag using voicemail. I can include all the information I want to include in the email, and I usually get a response that same day or the next.

Date: September 30, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
Again, it's hard to get in contact with my agent but whenever I call the company directly it's fine.

Date: September 22, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
Erie allows me to bundle my policies, so I get a very favorable rate. I can also wrap my homeowner's insurance into the escrow account for my home, so my payments are taken care of by my bank. I find Erie to be very competitive with other insurers.

Date: September 21, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
My agent has always been prompt in answering my calls, including one at 2/3 AM. He at least I can happily say has been very helpful in setting up the right plan for me and checking in to make any needed changes.

Date: September 20, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
I like the easy to use interface as well as the home screen. I can quickly find all my information in one, well-organized place. It also seems to be very scure.

Date: September 16, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
It seems to me that the web page explains everything as it should and has the appropriate content for this type of company, and also transmits its image as it is. However, my recommendation is that you could include online chat with a promoter on your page.

Date: September 15, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Policy Offerings
My insurance policy has a maximum coverage for a fair price, I really have no complaints about my insurance policy because it has always been the ideal one for me.


Date: August 31, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
Largely for the reasons stated above, ie: he has always answered my calls and been proactive about getting my wife and I the best fitting policy we can have.

Date: August 31, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
The premium seems to be in line with or better than that of other companies, which is why I keep this coverage.

Date: August 26, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
It seems to me that the company can send more elaborate or presentable policy reports to better convey its image and also better detail the aspects of the policy

Date: August 17, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
I have a local agent who is very responsive to my needs. I know who I am supposed to call or email 24/7. The are always very quick to respond to me.

Date: August 12, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
I like the agent who sold me the policy, but she is not really employed by the company. I had a claims adjuster visit whom I liked, but my claim was denied, which I did not like.

Date: August 03, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
I like the agent that sold me the policy. She went out of her way to look up some stuff for me relating to flooding.

Date: July 24, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Premium
My premium is so low, likely because it is bundled with my Auto insurance. I am especially pleased with the low rate based on the fact that it includes water damage protection.

Date: May 03, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
Once you get used to the website it is pretty simple to navigate. It did take a few tries to find the info and payments portal.

Date: January 19, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
The company has an excellent customer service, all the employees are nice which I think should be conserved so they are the ones that transmit a large part of the image of the company

Date: January 11, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
We have structural coverage, for both the interior and exterior, as well as property protection for the things inside the house. We also have liability coverage in case something happens to someone visiting our property.


Date: December 07, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
Honestly, I don't know if they have a mobile app, the website seems fine, but I've seldom used it

Date: November 19, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
The website is user-friendly and has the necessary information for our needs. There is always room for improvement and keeping current.

Date: November 18, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
It covers fire, wall collapse, drain and sewer backup, theft of media from a car and some personal injury.


Progressive Home Insurance Reviews

Date: October 03, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Policy Offerings
I have not had any issues with my company they have been very patience and have told me exactly what to expect


Date: October 02, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Communication
the pay attention to what I need and generally answers me appropriately and inform me when there are any changes to my policy

Date: October 02, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
The customer service is always professional, yet very friendly. I trust that if i had a problem, they would go above and beyond to help me solve it.

Date: October 01, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
My insurance covers the basics needs if something goes wrong in your home. It covers fires, windstorms, hail, and vandalism.


Date: September 30, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
It's been pretty normal, nothing that has been super amazing. I have never had to make a claim I've just called about insurance questions.

Date: September 24, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Premium
I receive a discount for also having auto through Progressive. With that in mind, my premium is 10% less than everyone else. Regardless, I have never had any problem in the 10 years I have had Progressive. I would stay with them even if the premiums were closer to other companies.

Date: September 23, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I get a discount through my company because I do my auto through them and every other company wanted more for the same coverage

Date: September 21, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Customer Service
The price is decent for the coverage

Date: September 20, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
my dwelling and additional flood insurance, if there is a fire, replacement of furniture in my home if flood or fire or theft


Date: September 20, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
The website is simple and clean. It is not in my face trying to get me to add services. My policy is readily available and some changes can be made on the site.

Date: September 14, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I am right in the middle if another company offered the same coverage for a lower price I would be willing to switch. There's nothing keeping me at the company I am going to.

Date: September 10, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
My policy covers the house, everything within to a predetermined dollar amount, and the surrounding property. I also have coverage for slander, injuries on the property, and flood damage.


Date: September 07, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
The customer service team is responsive, I have been with them long enough that I jump to the head of the line if I call in, and any problems I have had were handled quickly and without incident.

Date: August 25, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Communication
I get monthly emails about coverages that are available, that can be added to my policy. I have auto pay enabled, and this provides a small discount. If I call in, they are courteous and helpful.

Date: August 06, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
The premium I am paying is ok and just about as good as any other policy out there and it covers what I really need

Date: August 02, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Website/App
the website suits me for what I need when I go there to browse. I generally can find the things I need and do not have a problem with the website

Date: May 06, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
It is really easy to use and is connected to all the other assets I have insured. This makes it easy because everything is in the same spot.

Date: May 03, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Website/App
I can go and look at my policy at any time and make changes

Date: November 19, 2017    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
I think the coverage is okay, I wanted to add a few extra things to my policy but it would have increased it too much. I was not happy about that.

Date: November 19, 2017    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
the reps are very friendly and kind and always willing to assist and no long waiting for the phone

GEICO Home Insurance Reviews

Date: October 04, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Customer Service
There's not much I don't like about their customer service. Whenever I have questions they're easily contacted and they get to every question that I have.

Date: October 02, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
I guess I would say that the response could be a little faster. I mean it's okay and not much to complain about though

Date: October 01, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
Customer service with Geico is excellent. I have never had an issue with customer service with them.

Date: September 15, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I like everything about the website because it is easy to navigate and I can always find what I am looking for in a matter of seconds.

Date: September 10, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Website/App
Geico's app is not terribly intuitive, but it certainly does cover all the information needed. Once you know where things are located, you can get it easily.

Date: September 01, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Communication
I've not really had to interact with this company often but when I do they are very quick to answer any of my questions.

Date: August 31, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
I'm not exactly sure what the differences are but I just choose this company because it's the same company I use for my car insurance. It'd be easier to have everything at one insurance company.

Date: August 26, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
It's pretty standard when it comes to home insurance apps. It looks just like any other app. It's easy to use though.

Date: August 21, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
The customer service is always quick and responsive. The only interaction I really had with them is updating my insurance and installing it in the first place.

Date: August 09, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
I believe I am paying less than other companies because I have checked into other companies and they were all more expensive.

Date: August 04, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Policy Offerings
We purchased the all-inclusive coverage, so it should be umbrella coverage at that point. The only thing that isn't covered is auto's, which are covered separately under their own insurance.


Date: July 30, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I like that there is always someone I can talk to no matter when I need them and my problems and questions are fixed.

Date: July 30, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Policy Offerings
I've only bought insurance that covers the damage caused by natural disasters on the home. It does not cover thief.


Date: May 26, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
Geico's website is easy to use. I am able to navigate the site well.

Date: January 16, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
I only went with them due to insurance for my vehicles being through them too and receiving a discount because of that. The standalone cost is high though.

Date: December 01, 2017    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
They are good about respecting my phone lines and using the preferred communication of e-mail. Occasionally mail items come and are clearly marked, which is acceptable as well.

Date: November 19, 2017    Age: Above 60    Gender: Male    Marital Status: Unmarried

Communication
I really enjoy watching their commercials on TV because it really sticks to you. I really enjoy the way they engage their customers and even non customers.

Date: November 19, 2017    Age: Above 60    Gender: Male    Marital Status: Married

Premium
I feel that this company is the best compared to all of the rest. My family has used this while I was growing up and now that I have a family we use it too.

Liberty Mutual Home Insurance Reviews

Date: October 05, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Policy Offerings
Structure is covered, my belongings are covered, I'm protected against liability and theft, and provides Additional Living Expenses should I need to live away from home.


Date: September 27, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
Every time I needed to interact with them, it went quick and smooth.

Date: September 10, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
I haven't used their app a whole lot, the layout was messy, it was extremely slow and often crashes. Easier to just use the website.

Date: August 20, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
The premium I pay is similar to what I would pay at a majority of other companies.

Date: August 17, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Communication
Our point of contact, Jessica, was amazing. She was available throughout the entire process and kept everything as transparent as humanly possible. We felt very supported, and never once felt like an inconvenience.

Date: August 15, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
We had to file a claim (Storm blew a tree into our house, and we had to replace part of our roof). We filed a claim and were able to repair our house with our claim money within 2 weeks. It was a bad situation, but a great experience with the company.

Date: August 11, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
The premium is about the same, but we researched customer satisfaction and found that this company has a much better track record for actually paying out any claims you may have, so we're happy to pay our claims because the company doesn't steal your money like a lot of other companies will.

Date: August 06, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
I have had problems with the website from time to time with username and password recognition and having to call someone to get it straightened out.

Date: July 31, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
We've had to file one claim since activating the policy, and it was really simple. We didn't have to fight for the payout, and our premium didn't increase. We're really happy with our coverage and hope to be with this company for a long time.

Date: November 19, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
Structure, Foundation, Contents (belongings, appliances, etc.) Medical payments. Miscellaneous liability for injuries on our property, or if something should happen from our property onto our neighbor's house (like a tree limb falling onto their house).


Date: November 18, 2017    Age: Above 60    Gender: Male    Marital Status: Married

Customer Service
The only time I had to use their customer service, they were great.

GEICO Home Insurance Reviews

Date: February 15, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
It is the least expensive insurance company I have ever checked out. It give really good coverage including liability. It reduces the policy cost when I renew every time if I don't have anything to claim for in last few months.

Date: February 14, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
Interacting with Geico and its customer service agents has been amazing. I've not any compalins about the agents. They are really very good.

Date: February 13, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I think Geico's premium are significantly higher than other insurance companies but I also think the premiums are worth it as the service from Geico is second to none!

Date: February 10, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I like Geico's app and website. It is very responsive and also very intuitive to use. I've had no issues using the app.

Date: February 07, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
Geicol covers the entire home fior fire, belongings, flood and sewer backup. They also cover things like theft, buglary, and cars packed in my house.


Date: February 07, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
Geico's customer service is the best in the industry. The hardly use machines or computer based assistants as almost all assistants are human.

Date: February 07, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
Geico customer service is amazing. They do a follow up too to check if we are satisfied with the whatever inquiry I did in the past. No waiting time when I call them. They will call you back immediately if we get disconnected when talking.

Date: February 06, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
Customer service people are very friendly, understanding exact point of discussion, offer several different options for the coverage and policy in economical way. They will guide if I need to add or remove anything in the policy.

Date: February 06, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
Easy access, I can easily download or see the policy/policies in the app. I can pay them through website, Lots of options to compare , add or remove coverage. App is user friendly so the website is.

Date: February 04, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
Home policy is covered for damage due to hails, storms, lightning strike, explosion, vandalism, by a motor vehicles , snow, fire, smoke, theft.swimming pool, garage, gazebo.


Date: January 17, 2019    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
I don't dislike anything about the company website or mobile app, as I feel they are both intuitive and easy to use.

Travelers Home Insurance Reviews

Date: September 14, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Website/App
I never used a mobile app for my insurance company but I have used the web app and find it easy to navigate.

Date: August 11, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I like that they will walk me through the steps of filing an insurance claim and will follow up on the claim.

Date: August 09, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
Loading time is way too long. Getting info is hard. Not user friendly at all. Buttons hard to locate

Date: August 02, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
Have not shopped for premiums so I do not know the other company's premiums, but I do plan checking out some other companies

Date: May 07, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
They are hard to reach and many rude agents there. They like to argue with you and even manager is hard to reach

Date: January 21, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
I have not compared insurance premiums recently. I do mean to soon. My insurance is getting expensive. I will start comparing soon.

Date: January 17, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
two cars Liabillity, collision, towing 24 hour help assitance. Home Insurance, coverage for fire,vandellizm, proterty damage, the insurance is called an Unbrella insurance .


Date: November 26, 2017    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
I like that they are avaible 24 hours a day. They will also help with getting a tow truck to an accident.

Date: November 19, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
It is full coverage. We have a flood in the House right now. Most things are covered, but not all


Date: November 18, 2017    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
They are hard to get a hold of. Its very frustrating. You have to fight for everything. They like to cut corners and rude

Country Financial Home Insurance Reviews

Date: September 25, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
There is really nothing that I dislike about the home insurance company or app it is very easy and simple to use it to the point and helpful when needed to get info about policies and such like my prices and offers

Date: September 12, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
I like that it is so easy to use, I can manage multiple policies from the same portal. I also have life insurance and have had renters insurance on the website. It makes paying and seeing bills really easy.

Date: August 22, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
I have had the same insurance agent for 3 years now and I think he communicates with me when he needs to, he has always answered questions and has been forthcoming about everything. he gives me pros and cons of many options and I do not believe he has steered me wrong yet.

Date: August 05, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Customer Service
I like that my agent really is my advocate, anytime I have a question he answers it or will get back to me quickly with an answer. He is always prompt and will help work with me.

Date: July 30, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
The customer service is so good every time you email or call they are very helpful at trying to solve the problem that you have at hand and they are always super pleasant and make u feel welcomed

Date: July 28, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Communication
Like I had said earlier it is fantastic there is nothing at all to complain about I love the customer service very welcoming and kind and tries to get down to the root of any issue you may have to solve it and prevent it from happening at all in the future

Date: May 05, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
I think that it would be about the same as what I would pay elsewhere, I have compared my insurance to that of my sisters and I believe I get a better deal than her.

Date: November 19, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I honestly do not know that very much about the premium and stuff like that but this is making me want to look more into it for sure and find out about stuff I may not have known about my home insurance company

AAA Home Insurance Reviews

Date: September 14, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
The website is very easy to navigate and has a lot of explanations concerning different policies. It also shows comparative charts to better help you make the best decision.

Date: September 04, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Premium
We haven't compared much with other companies. We stayed with AAA because we also have a discount with it being combined with our car.

Date: August 24, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
Storm damage to the exterior/interior of our home. If we are without power and the groceries go bad, we will be reimbursed the full amount of what we spent. We are reimbursed the full amount of property that's stolen.


Date: August 09, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Communication
The interaction is very good at the moment. We typically get a quick reply or response to issues we may have had concerning filing claims. Claims are handled fast.

Date: August 02, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
At the moment, there isn't anything we dislike about the company's customer service. We're quite pleased with their customer service. Their customer service is friendly and very patient when explaining things.

Date: July 24, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
I like they tell their each and every type of coverage clearly, they give good customer care policy in online

Date: May 03, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Communication
Sometimes commutation goes smoothly but sometimes have to wait too long to get the call connected.

Grange Insurance Home Insurance Reviews

Date: December 02, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
My insurance company does not have a mobile app but the website is very functional and easy to navigate and use.

Date: September 11, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
I think this is a good thing that they could really improve for me i have bad credit but my premium is getting insanely high and i don't make claims

Date: August 12, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
Home as a structure Attached structures dogs slip and falls mold & water damage acts of god


Date: August 11, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I haven't ever spoken to anyone who wasn't able to help me immediately making me like the interactions with the company extremely well. I like to speak to agents on the phone as opposed to on the internet as I like the personal touch and it seems easier to ask questions and receive answers.

Date: June 15, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
The company has a great customer service program. Everyone is always very helpful, generally friendly, and knowledgeable.

Date: May 12, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
About company Customer care claims status my own log in for my personal policy

Date: November 19, 2017    Age: Above 60    Gender: Male    Marital Status: Married

Premium
The premium is maybe a little bit higher than other companies but I know Grange to be one of the best companies on the market and am willing to pay for it

Pekin Insurance Home Insurance Reviews

Date: September 01, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
The website always works for me and its hard to ask for anything more when it always runs so flawlessly without any hesitation. The website is perfect for me in every way.

Date: August 04, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
The insurance company always sends us a letter at least once a year and we open and read it and make sure all is well.

Date: July 31, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Customer Service
The customer service is awesome, every time we call they answer the phone and help us in any and every way they can.

Date: May 31, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Policy Offerings
Everything in my home is covered in case of an accident. This means from flood, rain, water, hail, hurricane and total destruction. My house is completely covered in this case.


Date: December 01, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
We have the lowest premium out there right now, we shopped around and made sure we were getting the very best deal on the market.

Homesite Insurance Home Insurance Reviews

Date: November 04, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
All the representatives are very friendly and extremely helpful. They always solve issues quickly. They respond to emails quickly as well which makes communicating much easier.

Date: September 29, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
My premiums are $200 cheaper than what I was paying previously

Date: September 22, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Policy Offerings
The premium is high because of bad credit scores in my former life, which was no fault of my own. Unfortunately...


Date: August 31, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
When I switched insurance policy I was able to get a quote within 15 minutes of calling, As soon as I agreed to with insurance companies I had the paperwork in the mail the following day

Date: July 24, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Website/App
My company does not have a mobile app and to access homesite website page I have to go through Geico site first and then get redirected.

MetLife Home Insurance Reviews

Date: October 03, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
Our insurance covers a lot of home policy offerings. Our personal property is covered and we also have coverage for some natural disasters, such as hurricanes and flooding.


Date: September 26, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I like that everyone we have ever talked to is friendly. They always seem interested in helping us solve our problems. They have always been accommodating and genuine and sincere.

Date: August 31, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
The website is very easy to log into. Our policy is cleared stated and explained on the website and we can access that info at any time. The website is aesthetically pleasing and has a lot of other information on it about homeowners tips and tricks and advice.

Date: August 24, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
The premium is excellent! We actually get a discount through work so we take advantage of that program. It is deducted right fro our paycheck so we don't even have to worry too much about budgeting or tracking it. It is so simple and competitive and affordable.

Date: November 18, 2017    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Communication
There really is nothing I dislike about the interaction with my company. All interaction we have had has been very positive. People are very friendly and knowledgeable and we always feel like our questions have been answered.

USAA Home Insurance Reviews

Date: October 05, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Premium
USAA has the best premiums for your coverage. They cannot be beat with not only their pricing but their customer service for their customers.

Date: September 14, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
In the event that either a flood or a fire happens we are covered. Additionally we have coverage if our house gets damaged in a storm or by another party.


Date: August 24, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Customer Service
I have never had a bad experience with USAA. Every time I've needed to make a claim or needed assistance with paying out a claim I get only the best service. Their agents are always so helpful and accommodating.

Date: July 28, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
I love the ease of access for USAA through their mobile apps and online services. They are 24/7 and offer amazing benefits to using their app.

Date: May 03, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Communication
From the point of sale to our ongoing business with USAA, they've always had our best interest in mind. They've given us endless advice and assisted us any way they could.

Goodville Mutual Home Insurance Reviews

Date: October 02, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Policy Offerings
House and contents, outbuildings and contents, personal property off site. Value of house and contents, plus liability


Date: September 11, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Communication
Haven't needed much personal communication. The local office has a yearly dinner for all customers, and uses the time to pass along relevant information about plans and changes.

Date: August 20, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
Lower premiums will always be appreciated. When we signed up, it looked like our local agent went out of his way to find out what discounts we might be eligible for.

Date: August 05, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
Can't say I have used it much. I checked a couple of years ago about what the definition of house contents was. Also, the company was changing its administrative structure and I looked at that--about 4 months ago.

Date: May 25, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
I'm happy with the premium. When we switched from another insurance company about 5 years ago, it was significantly lower, for better coverage and service. Haven't looked at other company rates since.

National General Home Insurance Reviews

Date: September 26, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
It covers the home itself, plus any items inside the home. Also covers other structures including a shed out back


Date: September 16, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
Very easy to communicate with them, they always replied and acted very quickly and get me everything I needed

Date: September 10, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
Of course, I would like for it to be lower, but it's the best price I could find for the coverage I get.

Date: September 09, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
I actually have had one claim and the service from them was outstanding, very fast and helpful

Date: August 03, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
It's very easy to use and to navigate. Easy to read. I also have my auto insurance through them and it's easy to switch between the two.

AAA Home Insurance Reviews

Date: February 24, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
They mail me the important documents I need every year, such as changes to my policy or premium. They answer when I call. I do not need any more communication than what we already have.

Date: February 23, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Policy Offerings
We have insurance that covers accidents and fires. It not only covers the dwelling, but also the belongings. Our policy includes storm damage, such as a tree falling on the house or shed.


Date: February 23, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
We have compared premiums with many other home insurance companies, both big and small companies, and United Mutual has given us an unbeatable rate. There is no way anyone could compete with our rate.

Date: February 08, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
I do not know what is on the website, or if there even is one. However, I do not need a website for my home insurance. My bank handles my payments and if I had any questions, I would look in my paperwork or just call my agency.

Date: February 04, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
Any time that I have called, which is very rare that I do, they are always VERY polite and have no problem answering whatever question I may have. They are quick to pick up the phone and have never kept me waiting or been rude.

Safeco Home Insurance Reviews

Date: August 08, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
It's just average. Not great and also not terrible. I have not had a claim so I really do not interact with them.

Date: July 26, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
It is much better. We switched from State Farm 4 years ago and the cost is so much better (cheaper) while the coverage is so much better.

Date: July 26, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I really have not had to use them so I do not really talk with them. They do send me a birthday card though...

Date: May 03, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Website/App
It is customizable and easy to use. It is a portal and can be accessed for my specific coverage, not just an informational website.

American Family Insurance Home Insurance Reviews

Date: September 20, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
my premium is good for where I live. while shopping for home insurance when I bought the house I found many companies had higher premiums.

Date: September 20, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
I have never had a question that was not answered. If they did not know the answer right away they researched to find the answer and got back to me in a reasonable amount of time.

Date: September 16, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
The app is very easy to navigate. I can get to what I need very quickly and easily.it is a good app.

Date: September 02, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
I have great interactions with my agent. he communicates regularly, sometimes just to see how I am doing. I feel I have a real relationship with my agent.

Encompass Insurance Home Insurance Reviews

Date: October 05, 2018    Age: Above 60    Gender: Female    Marital Status: Unmarried

Customer Service
I have been working with an independent agent, so I have not actually talked with Encompass' customer service department. My independent agent has been extremely responsive on any question I have had. She is always readily available, either by phone or by email.

Date: August 28, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
When we first bought the house we had a couple of quote from other companies. Encompass was about half the price as State Farm, which had always covered our previous home and cars. State Farm was also going to require us to make some repairs before covering, which Encompass did not require.

Date: July 29, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
The dwelling at 200% of the estimated value, additional living expenses/fair rental value, identity fraud expense coverage,limited fungi, wet or dry rot, personal liability, medical expenses


Date: January 09, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
I have not had any direct contact with the insurance company, other than their mailings of my policy declarations, insurance cards for the autos, etc. I have worked through my independent agent thus far with any questions/problems I have had, and she has been my liason. I have not had to file a claim so I suppose that will be the true test.

Nationwide Home Insurance Reviews

Date: August 12, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
The app on the phone at least loads up pretty quickly so there is that benefit, plus customer support is usually pretty nice.

Date: July 25, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Website/App
I like the site because it is easy to navigate, informative, and easy to access. Some terms are difficult for a layman to understand.

Date: May 12, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Honestly I can't really answer this because I never really checked any other ones, my dad was the one who recommended me to Nationwide since it is what he goes with.

Date: January 27, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
On the good note they are very prompt, I've had to deal with them before and my experience was nothing but extremely pleasant.

Farmer's Insurance Home Insurance Reviews

Date: February 22, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Policy Offerings
Three structures are covered with roof replacement and water damage. Also have theft and fire coverage. Coverage was recommended by the agent and raised slightly to per req


Date: February 20, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
The coverage seems to offer the same among the different insurance companies at a slightly lower price. Few of the other companies would not cover a pier and beam house.

Date: February 12, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
I like the quickness of the response and even if they were looking into something that the first notified me about having to look up the request then will write back at a later time.

Date: February 09, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
I have dealt with a local service agent since i have had the policy. There seem to be quick to respond to any email questions i have including trying to find ways to lower my total cost with similar coverage.

Meemic Insurance Home Insurance Reviews

Date: December 13, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
it's a help because thanks to your kindness and commitment it covers all my needs

Date: October 02, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Communication
For everything that I needed it for, which was very little, it has been great with communication and they go above and beyond customer service.

Date: September 15, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Customer Service
I think because it's a smaller insurance company that there is more room to grow on the customer service front, but for everything that I have used for customer service, it has been pretty good.

Date: May 03, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Website/App
My company actually doesn't have a mobile app, but the website runs pretty smoothly. I am able to change my plan or pay my deductible online. If it is too late at night to ask questions I can talk to them online.

Cincinnati Insurance Home Insurance Reviews

Date: September 18, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
We have not had quotes from other companies as we have been with Cincinnati for many, many years but my sister in law owns the agency and she tells us that our rates really can't get much better than they are. She has been in the business for a long time and I trust what she tells us. We live in quite a nice house so I don't think that paying $1,500 years to protect that investment is unreasonable. Plus, we do get the discount since we also have our auto insurance with Cincinnati. Overall we are satisfied.

Date: September 11, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
Cincinnati's web site is very helpful. You are able to see all policy declaration pages plus the entire policy if need be. You can also print anything that you need from the web site including ID cards for your autos. The most helpful part of their web site is that you are able to pay your premiums through the web site and they come directly out of you checking account. Overall, it is a very comprehensive and helpful way to keep track of all your insurance needs.

Date: August 03, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
For the most part, I deal with the agency for all of my needs and I can't say enough about how well they do their job. They are all very helpful and understanding. As for the company, in the interactions that I have had with them directly, most have been very good. The reps are courteous and do everything that they can to help. Again, my only complaint would be regarding the standoffish behavior of the adjuster and that is not something that is significant as I have only had to deal with him twice - once for a homeowners claim and once for an auto claim. Overall, the company reps have been quite nice to us.

State Farm Home Insurance Reviews

Date: March 13, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
State farm has awesome coverage and the office I do business with has always been right there when something happens or if I have any questions. I am a customer service kind of person, I would like to pay a few dollars less, who wouldn't? but I am willing to pay that bit more to know the agent I am speaking to and not deal with an online service or automated voice claims department.

Date: March 07, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
State Farm covers everything with their customer service. I have gone thru their menus on the phone quite a bit in the past. I love interfacing with their customer service, especially on the phone as they are very quick to answer.

Ameriprise Home Insurance Reviews

Date: November 30, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Policy Offerings
The house and the outside of items like the driveway and porch and a hotel.


Date: November 18, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
I think that because of the age of our home we pay too much.

Universal Property & Casualty Insurance Company Home Insurance Reviews

Date: November 12, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
Very good and personalized, they treat the client very well and always try to clarify the doubts in a very efficient and friendly way, taking into account that if we have any problem they immediately respond.

Allstate Home Insurance Reviews

Date: March 14, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
I like that I can make my payments online. Also that all of my policy information is constantly available on their site. It's also nice that it's easy to use. I don't know if there's an app because I haven't searched for it, but I think it'd be really helpful if there is.

Liberty Mutual Home Insurance Reviews

Date: February 10, 2019    Age: 50 to 59    Gender: Male    Marital Status: Married

Premium
I have shopped around and my premium is slightly lower but not much. I went with this provider in order to get a bundled package and save on overall insurance costs for home and auto and also a rental policy for my daughter.

Homesite Insurance Home Insurance Reviews

Date: March 20, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
Compared to other insurance companies my premium for the type of dwelling is relatively average or maybe just a little above average.

Amica Mutual Insurance Home Insurance Reviews

Date: March 08, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
i don't like making phone calls and Amica allows the use of chat and email to deal with any issues. i don't think i have ever spoken to anyone on the phone unless they called me. this ompany works on my terms and i like that

Meemic Insurance Home Insurance Reviews

Date: March 12, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
everything is covered in my insurance policy I will not take charges for any damage that I'm not responsible for