Date: September 01, 2018 Age: 37 Gender: Male Marital Status: Married
Closing Fee
Bank covered all the costs but this was over 5 years ago. I am sure now would be different
Interest Rate
My rate is a 10-year arm at 4%, I am happy with the rate but wish I could extend the 10 years
Loan Officer Service
She was fantastic. The house was out of our budget which is why she put on a 10 year ARM at a lower rate
Overall Rating
Pros
We got our dream home at the price that we could afford. We are worried about year 11 though of the rate
Cons
I hate and like the 10 years ARM. I understand I needed it but now I can't refi and seem to be stuck
Date: February 09, 2018 Age: Above 60 Gender: Female Marital Status: Married
Closing Fee
I really am not sure how they compare with others. Isn't this sort of a state thing where different things are required? For instance, I had to pay for an attorney and the escrow company and the title search, but in other states, the escrow company handles the attorney stuff.
Interest Rate
I'm FHA and I bought at the very bottom of the market, so I have a 3.5% rate. I am very happy with that. I also got a disaster loan so that's like a standard 3.5% down FHA loan but with 0% down instead.
Loan Officer Service
when my loan wasn't going to close because of something the underwriter couldn't manage to get done, the loan office went above and beyond to push the loan through at the last minute. I am very happy with her.
Overall Rating
Pros
I like the lender because they have easy to use online tools and the physical branch is right down the street from my house which makes it easy to do stuff when I need to
Cons
well, its Wells Fargo, at this point in history there isn't much to like about them. they're shady and have compromised a lot of people's credit because of their opening of unauthorized accounts.
Date: June 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Closing Fee
I think the closing costs are ridiculously high but ours were minimal compared to some other lenders we could have chosen from.
Interest Rate
At the time, our interest rate was quite low but the whole market was pretty low. We paid approx half a point higher than the lowest possible based on our credit. We refinanced two years later for an even better rate.
Loan Officer Service
The loan officer was efficient and never had to stumble or look for answers to our questions. It was obvious she had done this a while and knew the process very well.
Overall Rating
Pros
I like that it's local to me and we have done business with them before so you always know what to expect.
Cons
Really the only thing I dislike is that appointments have to be made and usually a week or so in advance because they are busy.
Date: January 26, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Closing Fee
The fees and closing cost were the same at my lender as they were at other lenders that I had researched.
Interest Rate
I am a Veteran and used the VA to get a loan. The interest rate at my lender was the same as other lenders. I chose my lender based on the fact that it was where I already do the majority of my banking and it was the easiest.
Loan Officer Service
My loan officer was kind of hard to get into contact with. And since I chose an online bank as my lender it was really annoying that I couldn't just drive to the branch and talk with them in person. I had to rely on them answering their phone.
Overall Rating
Pros
I liked that the lender was experienced and had everything laid out and ready to go for me. The whole process was relatively easy and explained thoroughly.
Cons
I wish that the lender was more responsive to my inquiries. While I was pre-approved, I had to wait until less than 24 hours before I was due to close before I got final word that the loan had been approved.