Kentucky Farm Bureau Homeowners Insurance Company Reviews & Ratings
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Kentucky Farm Bureau Homeowners Insurance Company Ratings
3 Star
2 Reviews
Kentucky Farm Bureau Homeowners Insurance Company Ratings
4 Star
7 Reviews
Kentucky Farm Bureau Homeowners Insurance Company Ratings
5 Star
5 Reviews
Customer Service
3 Star
4 Reviews
5 Star
10 Reviews
Kentucky Farm Bureau Recent Homeowners Insurance Reviews & Ratings | Share Your Review
Date: January 29, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The premium and deductible of my plans are cheap compared to other area offerings. this is one of the main reasons that i continue to use this policy. the dedcutible also is cheap.
Date: January 29, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
My home insurance customer service is just, okay. i wouldnt say that they are the best when calling to ask questions but they know insurance and always get me the answers i need. I have used them for many years and will continue to use Kentucky Farm Bureau in the future for home insurance.
Date: January 24, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
I honestly do not know everything that is offered in my home insurance policy. i escrowed my mortgage and since everything is bundled, i don't interact with the policy very often. I would say that the policy offerings are similar to those offered by competing area plans.
Date: October 01, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
Communications are clean and timely. Plenty of time is allowed to notify me of when a bill will be coming due and my payment options. I receive communication via a statement in the mail and follow up communication via e-mail. I am satisfied with the amount and quality of communication I receive from KFB.
Date: October 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
It's all covered, from damages from anything natural, a house fire, robberies.
Date: September 29, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
The website is very easy to access & move thru. However, you can only make payments via the website when a policy is due. You cannot make advance payments via the website.
Date: September 25, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
Because the interaction with the family is very good, they are very well informed by their clients and also care about them and, therefore, can create a bond of trust and security.
Date: September 25, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
The customer service is very polite and helpful in making sure that I am taken care of.
Date: September 23, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I believe my premium is slightly high. I am actively looking for lower options but not many are offered here in my area.
Date: September 22, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
I cannot compare to other insurance companies prices as I have never shopped around for insurance
Date: September 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The staff member is all friendly and accommodating. Each time I visit the office or call, the workers are very friendly and greet me with a smile.
Date: September 20, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I like it the most on mobile because it is so easy to navigate through everything and it doesn't have issues with mobile like a lot of other sites tend to.
Date: September 15, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
It is a website where offers detailed information about their plans and services for customers and is also very easy to use
Date: September 12, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I would say this insurance company is the same as other insurance companies but they have better customer service offerings.
Date: September 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
Like I said before, we have our payment escrowed into our loan amount so we have no communication with them. Luckily, we have not had to contact them to file a claim so we haven't had to communicate with them.
Date: August 31, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
They were the lowest premium when we were comparing a few years ago. It was the best rate around and they are local. As always, you always wish that your payments would be lower.
Date: August 30, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
The house, the garage, personal belongings, medical payments, food loss. We also have an earthquake insurance policy. I'm not sure what else. I haven't looked at it recently.
Date: August 25, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
We receive monthly statements from our insurance company for our auto insurance -- however, we do not receive anything for our homeowner's insurance. our policy expires in Sept, will be looking to compare with other companies
Date: August 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
really cares about its customers and offers excellent service that offers services and plans that adapt to the needs of each client
Date: August 24, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
My home is covered with regards to property, individual items, and my own health which I am very happy to have covered in this insurance plan.
Date: August 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
The KFB online site is very user-friendly and contains all my documents. My previous insurer did not offer this or any online way of paying and viewing documents. I like that I can look up and see how much my bill will be and when it is due. I can look up these information months in advance if I am budgeting and want to refresh my memory on the cost. I also like that I can pay my KFB bill online and have multiple payment options. In addition, I can pay with a credit card and there is no convenience fee associated with doing so. I now do all of my payments online for insurance and before I never had this option.
Date: August 17, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I've only ever had to speak with them once but the one time I did they were super pleased with me and took care of all my questions.
Date: August 13, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I dislike the view of the website. It is functional but not very modern looking or behaving. It should be improved.
Date: August 06, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I have never used Kentucky Farm Bureau's website or app for anything. We have our loan escrowed so everything is taken out of our loan for our payment.
Date: August 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
It really offers very good premiums to ensure the basic needs of the clients and that is how the needs of each one
Date: August 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
The premium wasn't too different compared to a lot of the other companies here. Mainly the same things covered price was just a little lower from them.
Date: July 30, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I have not had to deal with their customer service since we got the policy. However, when we did then, they were friendly.
Date: July 28, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
The customer service is very friendly -- however, they are not the most knowledgeable about your policy & products.
Date: July 27, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
Covers damages to the home for damages caused by natural disasters, remodeling or changes of image to the property, family insurance for damages caused to the people who inhabit the home
Date: June 02, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
I like that the website is easy to access but I do not like how it takes so long for the website to load up just one page of information.
Date: May 14, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
our Roof, gutters, and siding, all our Personal belongings in the home beds/furniture/TVs/clothing/appliances/food, our shed out back,
Date: May 12, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I've not had any problems with them at all. The one time I considered a claim, they walked me through how it would be in my best interest not to make the claim, as the claim likely didn't meet the deductible.
Date: May 05, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
My rates with KFB are reasonable and in line or less than quotes I received from multiple companies at the time I was searching. In addition, KFB offers slightly better coverage overall than the other companies I quoted and my auto rates were noticeably lower. The agent was terrific. KFB has not raised my rates as rapidly as my previous insurer and I feel like a more valued customer rather than just a number in a very large company.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
They reach out every two months just to make sure you don't have any questions and they respond very quickly when I do end up having a question or comment.
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
My agent is amazing they are always there when I need something. They put together the best plan that I need to succeed with my life.
Date: November 18, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I like how my calls are answered but I do not have any dislikes with their service.
