Top Kentucky Homeowners Insurance Companies Ranked By Customer Reviews

See who are the best Kentucky homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.

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Kentucky Homeowners Insurance Company Ratings

Company Customer Service Premium Communications Website/App Policy Offerings
State Farm
Kentucky Farm Bureau
Progressive
Erie Insurance
GEICO
Nationwide
Liberty Mutual
Safeco Insurance
Allstate
adt
USAA
Farmer's Insurance
Grange Insurance
pharmacist mutual

Recent Homeowners Insurance Reviews | Share Your Review


State Farm Home Insurance Reviews

Date: May 04, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
Our policy covers the dwelling itself, contents and other structures as well as loss of use and medical payments.


Date: April 03, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
A mobile website is very easy to use, the navigator in a friendly way and makes making payments easy.

Date: April 01, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
It is a little higher than other companies, but I am happy to pay extra knowing that the customer service and claims process are amazing!

Date: December 08, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
Provider keeps us updated on changes and sends out monthly statements to keep us updated.

Date: October 04, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
It is a little cheaper than some but more expensive than. It's in the middle.

Date: October 01, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Premium
It's been a few years but the last time I checked my current company's premium was within $100 of competitors. This led me to stay with my current company rather than going through the hassle of switching my home and auto insurance.

Date: September 30, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
I like how easy it is to view my coverage and make payments, I like having an app to reference as well

Date: September 29, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
They have excellent customer service. They are always eager and ready to help.

Date: September 23, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Communication
the operators are always online 24 hours a day so I do not have any protest or disgust and they always treat you with love I love the truth

Date: September 21, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Communication
TOM WHO IS MY AGENT WILL GET BACK TO ME ALWAYS IN A TIMELY MANNER. AND IF HE IS NOT ABLE TO ADDRESS MY NEED HE HAS EMPLOYEES IN HIS OFFICE THAT ARE SMART OR POWER INVESTED.

Date: September 20, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
THE OVERALL STRUCTURE AND STANDING OF THE HOME ARE COVERED, ALONG WITH PREMIUM PAYOUTS IF LOSS OF WORK OR LIMBS IS CAUSED BY ACTS OF GOD, OTHER THINGS.


Date: September 17, 2018    Age: Above 60    Gender: Female    Marital Status: Unmarried

Website/App
I DO NOT ENGAGE WITH MY COMPANIES WEBSITE OR APPS AS THEY ARE ALWAYS CONFUSING AND OVERBEARING WITH DUMB AMOUNTS OR PROMOTION ON THINGS AND SERVICES THAT I WISH NOT TO BE PART OF.

Date: September 15, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
My agent is very friendly and knows my family. When I called and spoke to a company-representative about a home-owners claim that we had, the representative was very friendly and knowledgeable.

Date: September 15, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
It is very useful and practical to use in the application of the company because it keeps me up to date on all the promotions and when it covers the insurance or not, I am also informed about my neighbors when they have doubts and we get the most out of everything

Date: September 15, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
I've known my agent for the last 10 years. I've had the same agent and he's a really nice guy. I have no complaints.

Date: September 13, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
Honestly, I've only been on the website once. I have an agent that lives in my area with an office and I just go visit him.

Date: September 12, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I really like the company's website it has everything you need on it.

Date: September 10, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
I do not really use the customer service department but I like to go directly to my agent who gives great customer service.

Date: September 03, 2018    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Premium
Other insurance companies would be higher or would not cover my mobile home at all. With the combined discount for homeowners and auto, I probably could not do better

Date: September 02, 2018    Age: Above 60    Gender: Female    Marital Status: Unmarried

Customer Service
WHEN I NEED TO MAKE A PAYMENT OR TALK TO A REAL PERSON THEY ARE JUST A SINGLE STRAIGHT PHONE CALL AWAY. AND IF THEY ARE NOT AVAILABLE THEY CALL ME BACK WHEN THEY CAN. NO DRAMA.

Date: August 31, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
MY PREMIUM IS VERY LIKABLE AS IT IS BUNDLED INTO OTHER SERVICE AND INSURANCE POLICIES THAT I CARRY WITH THE COMPANY OF MY CHOICE WHICH IS STATE FARM. BEEN WITH THEM FOR ALMOST 31 YEARS.

Date: August 30, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
I really do not use the insurance company themselves, I call and interact directly with my agent who I have had for nearly 30 years.

Date: August 23, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
covers damages of infre structure and furniture by fire malisiosa destruction or assaults and I am reimbursed 1000 $ in case of belongings of garments


Date: August 21, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
The website is fine, I pay my bill there and it operates as it should. I do not use the mobile app at all.

Date: August 12, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Communication
They pretty much leave me alone and I only really have to talk to them if I have to make a claim or discuss changing something on my policy.

Date: August 11, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I do not have anything negative until the moment I always liked that they are very fast at the time of solving financial problems and are on the lookout offering me new bonuses every year I am very satisfied with these services

Date: August 10, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Communication
I like my agent, the only thing I dislike is one instance a couple of years ago. He kept pushing life insurance on me, my husband, and kids. He finally revealed that there was a quota with a deadline he was trying to reach, which was why he kept pressuring us.

Date: August 06, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Communication
It is very good. They are friendly people who really try to help you.

Date: August 06, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
Calling with a problem can have long wait times and customer service agents are helpful for the most part but not always friendly

Date: August 03, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Policy Offerings
Our policy covers dwelling, contents, medical payments, other structures, and cost of the hotel in case we are displaced from our home when the house becomes unlivable.


Date: July 26, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
It seems to go up every year without much of a reason. I feel like I'm overpaying but when I check around it's usually the cheapest.

Date: July 26, 2018    Age: Above 60    Gender: Female    Marital Status: Unmarried

Communication
I receive regular mail and emails to stay in touch, the company seems to care about getting me relevant information

Date: July 26, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Premium
the premiums and bonuses are excellent when the insurance is going to expire they recognize you something if you have not benefited from the insurance in the last years and also they leave you considerable discounts for the next year they are very aware and are available 24-7

Date: June 19, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
I like that I can log in to the company's website and look at my policy. I've used it a few times and found it to be user-friendly and never had any issues logging in or finding what I was looking for.

Date: February 06, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
When purchasing insurance this seemed to be the going average rate and I wanted a company that was trustworthy in my opinion

Kentucky Farm Bureau Home Insurance Reviews

Date: October 01, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
Communications are clean and timely. Plenty of time is allowed to notify me of when a bill will be coming due and my payment options. I receive communication via a statement in the mail and follow up communication via e-mail. I am satisfied with the amount and quality of communication I receive from KFB.

Date: October 01, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
It's all covered, from damages from anything natural, a house fire, robberies.


Date: September 25, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
Because the interaction with the family is very good, they are very well informed by their clients and also care about them and, therefore, can create a bond of trust and security.

Date: September 25, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
The customer service is very polite and helpful in making sure that I am taken care of.

Date: September 23, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
I believe my premium is slightly high. I am actively looking for lower options but not many are offered here in my area.

Date: September 20, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
The staff member is all friendly and accommodating. Each time I visit the office or call, the workers are very friendly and greet me with a smile.

Date: September 20, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
I like it the most on mobile because it is so easy to navigate through everything and it doesn't have issues with mobile like a lot of other sites tend to.

Date: September 15, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
It is a website where offers detailed information about their plans and services for customers and is also very easy to use

Date: September 12, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
I would say this insurance company is the same as other insurance companies but they have better customer service offerings.

Date: September 04, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
Like I said before, we have our payment escrowed into our loan amount so we have no communication with them. Luckily, we have not had to contact them to file a claim so we haven't had to communicate with them.

Date: August 31, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
They were the lowest premium when we were comparing a few years ago. It was the best rate around and they are local. As always, you always wish that your payments would be lower.

Date: August 30, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
The house, the garage, personal belongings, medical payments, food loss. We also have an earthquake insurance policy. I'm not sure what else. I haven't looked at it recently.


Date: August 24, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
really cares about its customers and offers excellent service that offers services and plans that adapt to the needs of each client

Date: August 24, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Policy Offerings
My home is covered with regards to property, individual items, and my own health which I am very happy to have covered in this insurance plan.


Date: August 23, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
The KFB online site is very user-friendly and contains all my documents. My previous insurer did not offer this or any online way of paying and viewing documents. I like that I can look up and see how much my bill will be and when it is due. I can look up these information months in advance if I am budgeting and want to refresh my memory on the cost. I also like that I can pay my KFB bill online and have multiple payment options. In addition, I can pay with a credit card and there is no convenience fee associated with doing so. I now do all of my payments online for insurance and before I never had this option.

Date: August 17, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
I've only ever had to speak with them once but the one time I did they were super pleased with me and took care of all my questions.

Date: August 13, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Website/App
I dislike the view of the website. It is functional but not very modern looking or behaving. It should be improved.

Date: August 06, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
I have never used Kentucky Farm Bureau's website or app for anything. We have our loan escrowed so everything is taken out of our loan for our payment.

Date: August 05, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
It really offers very good premiums to ensure the basic needs of the clients and that is how the needs of each one

Date: August 05, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
The premium wasn't too different compared to a lot of the other companies here. Mainly the same things covered price was just a little lower from them.

Date: July 30, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Customer Service
I have not had to deal with their customer service since we got the policy. However, when we did then, they were friendly.

Date: July 27, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Policy Offerings
Covers damages to the home for damages caused by natural disasters, remodeling or changes of image to the property, family insurance for damages caused to the people who inhabit the home


Date: June 02, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Website/App
I like that the website is easy to access but I do not like how it takes so long for the website to load up just one page of information.

Date: May 12, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
I've not had any problems with them at all. The one time I considered a claim, they walked me through how it would be in my best interest not to make the claim, as the claim likely didn't meet the deductible.

Date: May 05, 2018    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Premium
My rates with KFB are reasonable and in line or less than quotes I received from multiple companies at the time I was searching. In addition, KFB offers slightly better coverage overall than the other companies I quoted and my auto rates were noticeably lower. The agent was terrific. KFB has not raised my rates as rapidly as my previous insurer and I feel like a more valued customer rather than just a number in a very large company.

Date: November 19, 2017    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Communication
They reach out every two months just to make sure you don't have any questions and they respond very quickly when I do end up having a question or comment.

Date: November 19, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
My agent is amazing they are always there when I need something. They put together the best plan that I need to succeed with my life.

Date: November 18, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
I like how my calls are answered but I do not have any dislikes with their service.

Progressive Home Insurance Reviews

Date: October 02, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
Compared to the previous companies I have used for my insurance this company has given me the lowest rate thus far.

Date: September 26, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Policy Offerings
Any damages occurred during a disaster such as fire or flooding. Any items that were lost due to a break in.


Date: September 25, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
I like progressive because I have prior experience using them for car insurance, they are reliable and reasonably priced so that is why I chose them over competing companies.

Date: September 21, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
The website is decent and looks nice but at times it can be tough to navigate

Date: September 17, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Website/App
It is simple to use and has a simple interface that I can what I need fast and understand what is happening with my policy.

Date: September 15, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Communication
The communication is adequate as far as I'm aware and I'm not exactly sure what has to be going wrong in someones life where this is something that comes up often enough for them to have an opinion on it

Date: September 13, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I like that the customer service is very attentive and patient in answering any questions that I have ever had,

Date: September 13, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
So far this premium is the cheapest I have found out there.

Date: September 08, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
I have no idea how it compares, the only reason I have the insurance was that it was required of me, and I chose the company that already covers my cars for simplicity. The cost is trivial.

Date: September 03, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Policy Offerings
Fire, Flood, Theft, and any other types of damages to my home


Date: August 31, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
They are fast and efficient, I do not have to wait on hold for more than 10 minutes and if I do they tell me exactly how long I will be waiting for a rep.

Date: August 14, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I am somewhat with my premium because of the value of my home my premium is just about nothing.

Date: August 08, 2018    Age: Above 60    Gender: Male    Marital Status: Unmarried

Customer Service
I think that the wait time to be helped is about average but the customer service is quick and attentive and does a good job handling all the problems that arise.

Date: July 28, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
I like that the accessibility of the website makes it easy for me to find the necessary documents I might need, I also think that customer service is great and always deals with problems quickly and efficiently.

Date: July 26, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
There are sometimes long wait periods and the agents aren't always the most helpful.

Date: July 25, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Policy Offerings
Mainly my possessions and any damages that might be caused to the property by me or causes under my own direct control.


Date: May 07, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
They are very helpful and make sure that I understand every aspect of my policy before I agree to anything.

Date: March 05, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
I neither like nor dislike it. I've never had occasion to use it and I think the fact that it's kind of a racket is well known among policyholders and providers. The people really being covered here are landlords and bankers

Date: November 19, 2017    Age: 50 to 59    Gender: Male    Marital Status: Married

Policy Offerings
the policy in itself includes the following items: theft protection, water damage, natural disasters, fire protection and that is all that is covered.


Erie Insurance Home Insurance Reviews

Date: October 04, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
The premium compared to other home insurance is very low. I am only paying about 330.00 a year. Other insurances can be as much as 2000.00 a year.

Date: October 02, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
When I interacted with them I was usually kept on hold for long periods of time. Then they would bounce me between different people to basically try to avoid dealing with the issue.

Date: October 02, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
I am not so familiar to manage the website and app.

Date: September 19, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I like that I am able to pay my premium online. I dislike that I can't pay with a credit card. I have to pay with a deduction from my checking account.

Date: September 15, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
The premium is higher than other companies. I hesitate to change because my company is very reputable and has excellent customer service.

Date: September 14, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
Erie Home insurance is very easy to reach. They are open until8pm which is convenient for people that have to work all day. They give a written confirmation for each call.

Date: September 13, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
I like the interaction with my insurance company. They send a magazine with lots of helpful information. They are friendly on the phone.

Date: September 05, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
I haven't had a claim on my homeowner's insurance so I don't know how it would be. I use the same company for auto insurance. Their customer service for auto insurance is very good.

Date: August 05, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
We have never had to make a claim on our homeowner's policy with State Farm. However, we have had to make claims on the auto policy and couldn't ask for better customer service.

Date: May 14, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Customer Service
They send out a claims adjustor within a day. They are extremely professional. Tell you what you will receive and pay right then and there

Date: May 12, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Policy Offerings
My policy covers damage to my house from a storm or fire. It covers the value of my belongings in the house.


Date: May 11, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
I like the communication very much. It is very personal, and they know me personally so my interaction with this company is wonderful.

Date: May 03, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Communication
Thankfully, there has been little need for a lot of communication. The most recent was due to an earthquake in our area, and we contacted our insurance company to see about adding earthquake insurance. There was a time qualification, which we were able to go earthquake-free, and now we have earthquake insurance on our property.

GEICO Home Insurance Reviews

Date: August 21, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
We had GEICO through our apartment complex. It was easy to get and even though we never needed to use it they made sure we had all the information readily available for any situation.

Date: August 09, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
it has answered my questions but we have run across a few issues with my policy a few times. it was ultimatly resolved but i wouldve appreciated to never have had those issues in the first place

Date: October 05, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Policy Offerings
we are covered for accident prevention and any kind of theft that occurs in our home


Date: September 17, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
they care about people and their customers more than their competing partners. I feel more comfortable with them

Date: August 14, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
I like that the interface is clean and neat. I like that it's organized. I like that it's easy to access.

Date: August 11, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
it is very easy to use and easy to work around. I am always using the app for this company

Date: July 31, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
they go beyond what people expect from your typical insurance company. I think we are treated very well by their customer service

Date: May 06, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I feel like it could be higher. we have been with them for a really long time so I feel we are deserving of a bit more.

Nationwide Home Insurance Reviews

Date: September 18, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Policy Offerings
It covers "act of god" accidents that cause damage to my home. Flooding, fire, hail damage. It doesn't cover much else.


Date: September 10, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
It's a pretty good website. I can find anything I need on there in one place. Sometimes the website is a little buggy but it's mostly good.

Date: July 30, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Communication
I wish there was more easy communication digitally. I can eAllied Insurancely take care of that in 30 seconds while I'm at work instead of having to sit on hold in private to talk to someone.

Date: May 08, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I had a much smaller payment for this insurance than I did with quotes from other companies for the same coverage.

Date: November 18, 2017    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Customer Service
I've reached out to my company a couple times with questions electronically and never got a response. I usually have to call which sometimes time doesn't permit.

Date: November 18, 2017    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
I like that the customer service at USAA is always available to take care of my needs and answer any questions I may have. When choosing my policy they were extremely knowledgeable and were able to ensure I had the correct amount of coverage without paying extra for something I don't necessarily need.

Liberty Mutual Home Insurance Reviews

Date: August 15, 2019    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Premium
Liberty Mutual has loss forgiveness, which works like accident forgiveness for your car. You donΓÇÖt have to worry about your rates going up following your first claim.

Date: September 29, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I like the way they communicate. I receive phone calls in a timely fashion. All other communication is through email or on the online portal.

Date: September 23, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
The cost of my premium is not high. My home value is not a lot so it is helpful to not have crazy insurance prices.

Date: May 27, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
I have not used the mobile app for anything, but the online portal is very helpful. I am able to see my bill and a detailed list of my coverage

Date: May 05, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
Customer service is hit or miss with Liberty Mutual. Usually, they are very kind and do their best to help out. I did have 2 occasions where I received tons of attitude from a representative.

Safeco Insurance Home Insurance Reviews

Date: October 05, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Premium
I have used the same insurance broker for my home coverage for the last 35 years. I've never looked at other coverage because I have a long term relationship with my broker and I like the service I receive.

Date: September 27, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Communication
I like that I have multiple ways to communicate with my insurance company. Typically, I do this by phone but I also have the option to do it via email as well. I rarely use the website options because I don't really need to with my broker.

Date: September 13, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
To be completely honest I rarely use the website. I speak to my individual broker to file claims or to get additional information on my coverage.

Date: September 05, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
I like that the customer service I receive is very timely, communication comes via phone or in some cases email and they make themselves available to talk so it meets my personal schedule.

Date: June 12, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Policy Offerings
Our coverage includes home replacement, replacement of items we own and liability to insure us against accidents occurring on our property.


Allstate Home Insurance Reviews

Date: August 03, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I believe we have a little higher premium and deductible than we could get with other home insurance policies, but we receive high quality service from them.

Date: October 01, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I know I could probably get a cheaper premium than I have, but it would go up in a year or so. I haven't priced other homeowners insurance.

Date: September 19, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Communication
Communication is easy with Allstate. All I have to do is pick up the phone and I can get in touch with them.

Date: August 31, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
It is easy to navigate. It pretty well tells me what I need to know in one place.

Date: December 30, 2017    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
I haven't tried lately, but I like my agent and she gives me all the help I need.

adt Home Insurance Reviews

Date: October 05, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
We researched a lot of other companies before we picked this one. This one was the best value for our money that we found. We are happy with our coverage.

Date: September 05, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
The insurance company we use is great. They do their best to explain everything to you in detail and are very helpful and understanding. They answer any questions you have and get back to you very fast.

Date: July 28, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
I like the website, it's simple and easy to use. If you have any questions you can chat with people on the mobile app and they answer very quickly.

Date: May 09, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
The customer service is great they respond quickly, they are helpful and friendly. They will answer any questions you have no matter how silly they are.

USAA Home Insurance Reviews

Date: July 26, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Website/App
I like the simplicity of the app although I am more tech savvy than most so desire more features to be available. Live chat with agents is needed and options to upload photos of home and belongings would be great

Date: June 17, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
I received quotes from several other insurance companies and USAA definitely had the best rate for me. The fact that they are veteran friendly also appeals to me

Date: November 19, 2017    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
Their attention to veterans and active duty military was a perk for me. They genuinely care about me and my family

Date: November 18, 2017    Age: 40 to 49    Gender: Female    Marital Status: Married

Communication
Although USAA does not have a physical office or location members can go to the ability to reach USAA and in a timely manner is excellent

Farmer's Insurance Home Insurance Reviews

Date: September 19, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
Their customer service is great. They answer the phone right away. They are friendly. If i send them an email i get a response within 1 business day.

Date: August 14, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Communication
I can easily call or email my local agents office for any assistance I've needed. My interactions have always been quick and simple.

Date: November 23, 2017    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Premium
I think my premium is reasonable for the amount of coverage that I have. I am so satisfied with my service that I see no need to price shop.

Grange Insurance Home Insurance Reviews

Date: August 09, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
I really only have some experience taking care of my car insurance online to reprint my insurance cards and for that, the website works as expected and is easy to navigate

Date: August 05, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Website/App
What I don't like about the website is that it really isn't that user-friendly and is pretty much nonexistent at this point

pharmacist mutual Home Insurance Reviews

Date: September 26, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Premium
Bundling the house with the cars made the premium for the cars half the price of other companies and the housing premium is about the same as other companies.

Date: September 01, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
It is easy to find the information I am looking for on the website. I can see what we have paid and pay premiums.