MetLife Homeowners Insurance Company Reviews & Ratings
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Date: March 12, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I have no idea what the comparison would be to other insurance companies and I don't feel like I would get a much better price anyway. I think this place is pretty standard for my area and the value of my home. Again I doubt I would bother to shop around for different insurance since I plan to sell soon anyway.
Date: March 11, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
At the time of having the policy, we calculated the premium which is quite reasonable in this company for the same coverage.we have enquired with other companies also.
Date: March 10, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
My deductible is the same as my prior policy which is very comprarable. In order to save money with my old company, I would have had to double my deductible.
Date: March 10, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
I am satisfied with the choices .However I have not really shopped around d a lot to see what I am not offered vs other insurance providers .but I am satisfied with what I do have .
Date: March 10, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Very satisfied. They have been very responsive and friendly. The front line agents are knowledgeable and helpful.
Date: March 09, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I switched to them last year from State Farm because they were half the price for more coverage. Their customer service is excellent, which is a vast improvement from State Farm who has horrible customer service.
Date: March 09, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
MetLife is a much better value than other local companies. I have had USAA and Patron's Oxford Insurance prior to this. I believe MetLife exceeds the value for my insurance.
Date: March 09, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I do feel that I am paying more than if I shopped around with local insurance company .I think I could certainly get a lower premium. But the service is great and they took care of a claim I had with minimal hassles .
Date: March 09, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
My insurance company does not offer a mobile app and I don't really need one. I only plan to own this home for another 3 years and then I will sell it. I don't plan to ever own another home again as I have discovered that home ownership is not for me. For the time being, the insurance company I have is just fine and was recommended to me by local people whom I trust.
Date: March 08, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Overall, Metlife is pretty good. We received a big discount from them due to my wife's employer and we can keep the auto policy for a 1 year vs. 6 months.
Date: March 08, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Metlife is approximately 300 cheaper a year. We received quotes from other companies and they seemed to be much higher than what Metlife had to offer.
Date: March 08, 2019 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
The premium is very reasonable. Because I get my policy through my employer the premium is deducted from my paycheck. The deductible is average and couldn't be improved upon.
Date: March 07, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
I have basement water backup included in my policy, whereas other companies it is an extra rider that costs more. They also have significant discounts for home/auto combined policies, and auto pay discounts.
Date: March 07, 2019 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Customer Service
Met Life has a great customer service department. They always work with you until the problem is solved and they do not use the opportunity to upsell,
Date: March 04, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
up to date there no problem with the home insurance company where we deal with also expecting these customer services from them some more customer friendly in forth coming years too.
Date: February 25, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
When it comes to servicing customers, Metlife ranks impressively. Metlife customers enjoyed its timely payouts and claims-filing experience.
Date: February 24, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
When it comes to mobile app and website services of the company, it is not that easy or reliable.
One should always wait or waste much time to get connected with the service providers.
Date: February 24, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
With guaranteed replacement coverage, MetLife will pay the full cost to replace our home.
In a worst-case scenario, that extra coverage can make a real difference.
Date: February 22, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
they're easy enough to contact and deal with. as of yet i have not had any major problems with the company's customer service.
Date: February 22, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
We have many offerings with our policy. I have discounts for alarms and also add ons for jewelry and other items that I work with a representative to find the best price.
Date: February 22, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
the home insurance company policy is offered to many things.My home insurance company is most benefit and it is lot information provide to the customer. My company is compare to another it is very honest.
Date: February 22, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
It is comfortable for me and satisfied to the my home insurance policy in compare to another company. It is mostely liked for me.It is satisfied in my future life.It is completely good for me.
Date: February 22, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
My policy premium is very reasonable but I do have $1000 deductible, so for the claim I described above the estimate was for $1700 and I received a $700 check from insurance to cover the repair.
My yearly premium is very cheap compared to other insurances and my deductible is low if something were to happen so I wouldn't have to be pinched for money.
Date: February 21, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
The home insurance company's is easily handle to the customer. It is satisfied to the customer.Most of benefits for me.It is helpful in future life and service is nice.
Date: February 21, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
they communicate with me fairly well. wait times aren't terribly long and i rarely have to ask for clarification or give it in return.
I am very happy with all of the coverage I have with my insurance policy. They provided me with more coverage at a cheaper price than the insurance company I had previously.
Date: February 20, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I think the deductible is kind of high for my policy but it keeps the cost of the premium down. It is the same across the board for all of the other companies.
Date: February 20, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
their Interaction was very nice and gentle they always watch customers timings and what they needs.
nothing is dislikable with that
Date: February 19, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
The communication system is that of a one which is very average compared to the others.
The interactions of the service providers are very less interactive and less effective.
Date: February 19, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
The company has a very good customer service. The staff is very much responsive and handles clients very carefully and politely.
Date: February 17, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
My home insurance covers Dwelling Protection, Personal Property Protection, Liability Protection and Other Structures Protection. This protection is offered to repair or replace my home or belongings if they are damaged by fire or theft.
Date: February 16, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
MetLife policy guarantees the full cost of replacement. Other providers typically only offer extended replacement cost coverage.
Date: February 15, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
it's easy enough to use. it gives me everything i need and doesn't waste my time with useless stuff that does nothing.
Date: February 14, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
In the same coverage plans comparing with other its very low cost
Date: February 14, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
it covers all the basic stuff and need. i didn't go for any of that superfluous nonsense since that's just a rip off.
Date: February 12, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like the website because it is clear, easy to navigate, and free from third party advertisements that would take up the page with non-sense.
Date: February 12, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I like the MetLife customer service because I work with one agent from start to finish. I have his direct number and if he is unavailable he calls me back at his earliest convenience.
Date: February 11, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I like the communication at the company because they send me information about everything. This could include new products / services , information about my plan, changes, and more.
Date: February 06, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
Customizable coverage offers peace of mind in the event of tornadoes, hail, fire, theft, vandalism, and more. we can even replace the contents in our home??ithout deduction for depreciation??f we ever experience a loss.
Additional features available that will pay the full cost to rebuild our home if necessary, even if it?? more than the amount for which our home was insured. Liability coverage ensures that if sued from a mishap on your property, your legal fees are covered.
Identity Protection Services are included with every policy
Date: January 18, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
What I do not like is that to generate the payments sometimes it takes from one to three working days
Date: January 03, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
Its good to review about the policies but some distraction to believe to some extent. also expecting still more offerings from the company side. More its not as much problem.
Date: December 30, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
I have no problems with interactions I have had with the insurance company. The person I spoke to one time was very polite and nice and set up my insurance and the automatic escrow account with my lender without much work on my part.
Date: December 27, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
THE MEDLIFE PROVIDES THE BEST POLICY OFFERS. IT INCLUDES THE BEST REPLACEMENT COVERAGE OF OUR HOME. THE POLICY CONTAINS THE LOW INTEREST RATE.
Date: December 27, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I just switched to MetLife in March 2018. The only problem I have had was setting up the monthly auto pay.
Date: December 27, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
I feel like I have the best deal compared to what I have seen from other insurance companies. My deductible is reasonable while others that I have checked out seemed to be high.
Date: December 27, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
Compared to the State Farm policy that I had prior, MetLife had more coverage for less. They also offered monthly auto-pay, which I did not have with State Farm.
Date: December 27, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
I am pleased with my insurance company because my premium is reasonable and I am happy with my coverage. I think am getting great coverage.
Date: December 27, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
The premium was much less compared to State Farm and I also had increased coverage. The deductible was the same.
Date: December 26, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Policy Offerings
I researched other companies and I was not happy with what they had to offer. The premiums were high and the benefits were actually low compared to what I currently have.
Date: December 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Because the customer service of my insurance company seems to me to be too good, the truth is that I am satisfied with my insurance
Date: December 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
Well, since I started to compare if I think that my insurance policy is very good and that in comparison to others my insurance is above it
Date: December 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
We are giving most benefit favor for our clients when compare to other insurance company.
Date: December 24, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
FOR THE SAME COVERAGE OF BENEFITS THE MEDLIFE GIVES THE 0% INTEREST FOR REPLACEMENT AND ID PROVIDES VALID OFFERS FOR OUR INSURANCE COMPARED TO THE OTHER INSURANCE COMPANIES.
Date: December 24, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
THE METLIFE IS THE BEST HOME INSURANCE COMPANY I HAVE NEVER SEEN. IT GIVES THE BEST REPLACEMENT COVERAGE. IT PROVIDES THE BEST CUSTOMER SATISFACTION.
Date: December 21, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
I have put at your disposal the offers of insurance policies and the truth is very good, many companies and similar to others but it seems good
Date: December 19, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I only go on it to pay. I have never had a claim. It is user-friendly to pay bills on.
Date: November 24, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
covers everything, natural accidents, accidents inside the house, fires, leaks of gas or water, repair of pipes, in general terms covers everything related to the house
Date: November 20, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
Policy options are flexible. They work to find coverage within your budget. The value of the plan is worth the money that you pay for.
Date: November 19, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
Compared to other companies they are on par but do not exceed. I would say they are satisfactory. I would give them a 3.
Date: November 19, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I haven't had a lot of research with other premiums and deductibles but I am sure that MetLife is very competitive with its pricing because it searches its database to find its client the best rate.
Date: November 19, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
Their customer service is good and I don't have any complaints. I wouldnt say they go above and beyond but if you need them they are there.
Date: November 19, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
Their rates are comparable to other companies. The rates are affordable and I haven't had issues with my payments.
Date: November 18, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Customer Service
So far I have had to contact my home insurance much. The few times I did call them they were very helpful. They were honest and upfront and helped me with pricing and the needs of insurance for a condominium.
Date: November 18, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
MetLife offers discounted rates which are competitive pricing with some of the other well known popular insurance companies. I myself received the minimum for my complex which allowed me to pay a very low rate.
Date: November 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
Other policies that I have explored are more expensive for less coverage. The deductibles are higher in comparison. They also offer a bundle and save package which lowers the premium with the discount.
Date: November 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
They are always friendly and ready to help. When calling in with a claim they are more then kind. They seem to really care about their jobs and the issues the customer is having.
Date: November 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
i feel safe and secure in case something would happen. the company is very easy to work with and works with its costumers.
Date: November 17, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
The premium is a bargain. I work for a large corporation and they formed a partnership so we can get insurance at a reduced rate.
Date: November 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
there are a variety of offers that are available from this company and they do an amazing job at explaining which ones do what
Date: November 16, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Policy Offerings
The offerings for a condo are great. The policies are designed to cover actual ownership instead of treating the condo as an apartment rental. Also, through an agreement through my company the money is automatically deducted from my paycheck.
Date: November 16, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
i think the premium and deductible are a bit higher than other companies but i think it is worth the extra money
Date: November 16, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
is very basic, I do not like the fact that it is so complicated to generate payments for the app
Date: November 11, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I am quite happy with their customer service. They not only helped me choose a good policy for my needs but also found me discounts.
Date: November 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
They do not communicate well about your coverage or if there's a change in coverage they wait till the last minute to mail you a letter. When you call you never speak to an agent directly it's the office customer service person and they only take your name and number to have someone call you back. You never get an immediate answer
Date: November 10, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Policy Offerings
Covers above all accidents, fires, earthquakes, any damage caused by nature. This also includes damage to third parties.
Date: November 10, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
Household structure damage against natural disaster fires and other damages with respect to landslides
Date: November 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I like it because it is an effective company and also provides service in the most responsible way to keep your customers in a good mood / sometimes they get bad coverturing and we delay in communicating with them because of the problem with the platform
Date: November 10, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
is very basic, I do not like the fact that it is so complicated to generate payments for the app
Date: November 09, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
Simply this company did not disappoint me ever since it is what it says to be respected what is agreed is professional I love to compare it with others it is responsible
Date: November 09, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
First of all, the speed of navigation within the wed page is something very good, it is easy to use, it is simple, I love it, it brings varied information about all kinds of changes and it is also easy to use.
Date: November 08, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
I am happy about what is covered in my policy. The amounts and coverage are greater than what I expected or had before. They covered sewer pipes and water pipes outside of my home connecting to the street. They had extra coverage for special moldings and stone countertops. They also had higher than expected coverage for home rebuilding and personal items replacement.
Date: November 07, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
The insurance company has a good website in my opinion offers a good presentation and very well contained. When you visit, you can request information about the policies you can buy and see even the company's social networks to obtain more information.
Date: November 07, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Dwelling replacement, liability for medical, content replacement, mold coverage, sewer backup, business products coverage, other dwellings on property coverage, fridge content coverage
Date: November 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
The interaction with this Company is always based on great respect, and the effective attention it gives me.
Date: October 30, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
Coverage caused by fire, lighting strike, windstorm and hail. Also covers accidental damage to another person's property.
Date: October 30, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
Sometimes when I have a question, I will call and I am transferred around a couple of times before actually getting to speak with a rep.
I am very well with your customer service, there are no interruptions or failures when I communicate with them, they are fast and attentive with respect to that
Date: October 28, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
I called around several companies before decided to go with our current coverage, and for the price per month and what the plan actually covers. I believe we got the best deal.
Date: October 28, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
This company has attractive packages, attractive promotions, good prices, compared to the competition.
Date: October 28, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
I like the companies wedsite, it is very straightforward and easy to use.
Date: October 28, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
the customer service is very good, they are very attentive and understanding with what you tell them, in general I am very satisfied with their services
Date: October 28, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
In case of any problem, this insurer secures my real estate property such as my furniture, jewelry and objects of special value
Date: October 27, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The insurance company offers a policy that compared to many other companies is one of the best prices offered in the insurance market for homes
Date: October 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I like the website of the charity because it is clear and concise, easy to understand and it is a respectable place
Date: October 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I prefer this insurance company because in my opinion it is very reliable and I have never failed when I need it, it is quick to act, it is effective and very respectable
Date: October 25, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
I am happy with their communication. I did not have to wade through an endless phone menu or wait hours to speak with someone. They were prompt with their availability and very courteous.
Date: October 25, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
In the first days when I was not very well informed about my policy, I went to the company headquarters and asked to speak with a promoter. The promoter that I play was not very well informed, in my opinion was a new employee and was not fully trained. It was a little uncomfortable but it is a situation that can happen to anyone
Date: October 24, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
I like that they are prompt in letting me know if something has changed or needs changing within my policy so I will always have coverage.
Date: October 24, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
There's very little communication with the company. They don't even tell you that it's inspection time until after they already inspected the property. I get an annual mailing and if there's a new product they offer they may send a brochure but that's it.
