Top Minnesota Homeowners Insurance Companies Ranked By Customer Reviews

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Minnesota Homeowners Insurance Company Ratings

Company Customer Service Premium Communications Website/App Policy Offerings
State Farm
Allstate
AIG
Progressive
Farm Bureau
American Family Insurance
Grange Insurance
Farmer's Insurance
Liberty Mutual
Fairmont Farmers Mutual
GEICO
Amica Mutual Insurance
Ameriprise
Fremont home insurance
Nationwide
Northstar
AAA
USAA
South Central Mutual
Country Financial
Travelers
Integrity Insurance

Recent Homeowners Insurance Reviews | Share Your Review


State Farm Home Insurance Reviews

Date: November 19, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
My homeowner's policy covers me for medical payments if someone gets hurt on my property, and if my home needs to be repaired from a hurricane I can be compensated additional living expenses during that time.


Date: November 13, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
I don't really use the insurance companies website, or mobile app very much, but I have seen where you can log in to view a PDF version of your policy, which I think can be very handy.

Date: October 05, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
We have found that our premium is lower than other insurance company premiums because we have our auto policies covered as well, which lowers the cost.

Date: October 04, 2018    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Premium
The premium is about the same as all the other premiums. The reason I went with my current insurer is that of my agent. I love them.

Date: September 27, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Policy Offerings
Everything is the minimum state allowed. We are insured to rebuild up to 300 thousand if need be.


Date: September 26, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
I recently shopped around to other insurance companies with the intention of switching. I found that my premiums are actually lower than Most of what other places offer. Especially since I get a discount for Bundling my car and homeowner coverage.

Date: September 23, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
I like that the website is easy to use, clear and concise, easy to navigate and a very user friendly website

Date: September 20, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Our premium was the lowest we could find when shopping around. Although we we're told that it is higher than it should be

Date: September 16, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Policy Offerings
We are covered against fire, theft, flood, damage, full replacement value of the home we live in which is a residential property


Date: September 10, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
They seem to push communication to me and I do not need to be pulling information. Again, haven't had a claim so I have not had much interaction.

Date: September 07, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Policy Offerings
My home insurance policy covers damage done caused by natural disasters including fire, flood, tornado, and earthquakes. I pay a premium each month that is built into my mortgage payment.


Date: September 05, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
I don't know if our insurance company offers an app. If they do we are unaware of it.

Date: September 04, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
I think they are a little higher than some of the other carriers, however, State Farm is a company I trust.

Date: September 01, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Communication
We had a very friendly and pleasureable experience. Even though we had to settle with a high premium they made us feel good about our decision.

Date: September 01, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
It takes a while to get a hold of them. Sometimes I am on hold for hours trying to reach them.

Date: August 27, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
Our insurance company is always available, twenty four hours a day, seven days a week and very responsive by phone and email.

Date: August 25, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I have never had an issue with the customer service. I have only had to file a claim against my homeowner Policy once and they were very helpful and fast to respond.

Date: August 21, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
We get some communication, but it's mostly from a generic card for birthdays or holidays. The staff calls about twice a year to check in and that is enough for me.

Date: August 13, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
I am not that familiar with the state farm website. I feel that it could be a little more user friendly when looking for Particular information.

Date: August 09, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Communication
My insurance company interaction has always been great. This is most likely because I deal with a local branch of a larger company. I have been with them for several years and they are always very helpful.

Date: August 02, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
I don't use the website/mobile very often for my homeowner's insurance, but I do like that I can access the site and make insurance payment at any time and review and/or revise my coverage. The website is very user-friendly.

Date: August 01, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
The customer service has been ok. Most of my interaction has been dealing with the representative's office and workers there. They are polite, but I wish they could feel more personable.

Date: July 30, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Communication
I only hear from my company annually when I receive my insurance statement.

Date: July 29, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
Customer service was very honest with us and even told us that if they were us they would continue to shop around.

Date: July 29, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
Our company is always available 24 hours a day, seven days a week. They are also very responsive to email all of the time.

Date: July 28, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
My insurance company does not have a mobile app. Even if they did I probably wouldn't use it.

Date: July 27, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
Our premium isn't the worst, but we have been shopping around for a different policy that may be cheaper. I think we are overpaying currently for what our insurance covers.

Date: May 15, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
the mobile app is easy to navigate and allows for easy payment services. I usually just use the mobile app to make payments, but find that it looks clean and easy to use.

Date: January 05, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
It's good, they are pleasant. I enjoy talking to them when I have to. Normally not pleasant times though.

Date: November 28, 2017    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
I haven't used their customer service for many years so really don't feel that I can rate this aspect of the company fairly. I use the website.

Date: November 19, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
It would cover everything except floods. I do not live in a flood area and my house sits on high ground.


Allstate Home Insurance Reviews

Date: October 01, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
I receive the multi-policy discounts which reduce the costs. The Allstate premium is competitive with other insurance companies

Date: September 22, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
My premium is very nice and affordable. I believe that it is competitively priced and provides a great quality for what is included.

Date: September 18, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Communication
Don't have anything to list on the dislike spectrum, every person I have dealt with at the company has been very pleasant and helpful.

Date: September 15, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
I'm very pleased with it. It was several hundred dollars cheaper than a few other places we looked at, and it was more customizable.

Date: September 15, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
When I call I always get a person who is knowledgeable and willing to get me to the correct departments. the hold times can be long but I can understand that

Date: September 10, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
It is not easy to navigate and is directed toward newcomers to the company's website.

Date: September 03, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I can't find anything that I dislike about the communication. They are easy to reach, easy to talk to and understand, etc.

Date: September 03, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
It's not the best/most interactive site, but it gets the job done. Needs to be slightly easier to navigate.

Date: August 30, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
Allstate is very responsive when I need assistance and has consistently responded if I have had a claim.

Date: August 30, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
Haven't had to use the insurance yet, however, when dealing with them with questions about everything they were very helpful.

Date: August 21, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
Customer service is one of Allstate's strong suits. When you have to use insurance, it's because something unexpected and bad has happened. They have been easy to reach and pleasant and we really like the communication.

Date: August 12, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
have had a great experience with Allstate. My parents have had a policy with Allstate for over 20 years and while I was on their policy I did have an accident, or maybe three. It wasn’t until just last year when I had an accident I called in and they helped me right away

Date: August 12, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
The company allows phone, email and web correspondence that makes it easy to communicate. The staff is very responsive if I have questions.

Date: August 11, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
It is rather high and I do not have viable options to switch or lower it, without sacrificing most of the coverage.

Date: August 11, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
I find the premium to be comprable. There are cheaper policies but the individual attention we get from allstate is worth it.

Date: July 28, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
It is hard to talk with someone. If I can reach them, they try to sell me more items of insurance.

Date: July 27, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
We opted for the better coverage, which covers the structure, outside structures(shed, fence, etc.), all of our belongings.


Date: July 24, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
They do communicate alright the coverage and also what the bills will be, they could do much better with customer service.

Date: May 26, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Policy Offerings
My policy covers the dwelling, storage structure, attached garage, and the cost of rebuilding in case of damage or destruction. It also covers some high value items specfically, like my engagement ring. And there are some liability things it covers as well.


Date: January 07, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
Dave Curtiss in Coon Rapids MN is my agent. He responds quickly and helps me with policy questions and offers ways to save money.

Date: November 18, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
I like that Allstate has a mobile website, that's a good start. I don't find it particularly easy to use.

AIG Home Insurance Reviews

Date: September 25, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Communication
I liked the efficiency I like the good service I like the punctuality I like the comfortable fees and ease of payment

Date: September 23, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
They do very well with handling the calls, maybe they could have more operators during more busy times.

Date: September 22, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
The customer service is a good system for this company. They always make the reps do what it takes to keep the customer happy. I have actually had a payment or 2 waived because I was having issues with the service.

Date: September 19, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
AIG is the highest rated homeowners insurance company year after year. Their premium was a little more expensive but provided the most comprehensive coverage for me. I've had nothing but excellent experience with them.

Date: September 18, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Website/App
My Insurance company's mobile app is extremely user-friendly and engaging. I am able to review all of my policy details, make changes, and file a claim if I need to.

Date: September 16, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
This is also a main point, whenever I had chat or one to one communication with insurance team they replied very well, They help with good manner. This is the thing I liked about them.

Date: September 01, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
Yeah this is the main point of their insurance as the premium, the premium is good as compared to other insurance companies.Neither high low.

Date: August 14, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
Yeah it covered all the basic term of medical, accident and fire as well.They have their terms and conditions but that is not affecting much.


Date: July 31, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
The app is pathetic it doesn't load very quick, I used to surf from web only and the app is usable.

Date: July 29, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I don’t really have a problem with the premium amount, but like anyone else, I could use a larger discount and save some money.

Date: June 01, 2018    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Premium
the coverage of damages is a lot, because fast to diagnose

Date: June 01, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
The website of the empire is well loaded with accurate information about insurance policies

Date: May 09, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Policy Offerings
Covers electrical damages by natural phenomena at medium cost simple and medium damages


Date: May 03, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I like how effective I like good service I like that responsible son I like the cueotas accessible

Date: January 12, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
My policy covers the major concerns a homeowner would have including the smaller issues that would also create problems if not handled.


Date: December 30, 2017    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
I like that they actually have a site that is operational so many just have a face on a page and it just has a number and some info. I can actually access my account and make payments and send messages to the company for info.

Date: November 18, 2017    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Customer Service
To reiterate, they have the best most courteous and prompt customer service and turn around time of any insurance company I've taken a look at. Nothing but the utmost gratitude for my coverage.

Date: November 18, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
Every time I've had to call and have questions answered, filed a claim or just simply needed more information, I have had nothing but the BEST customer service response. They are the nicest most efficient people in the insurance industry!

Date: November 18, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
As compared to other insurance the current insurance is better I feel as it has very return and less premium. One more good thing is that the support is really good from staff.

Progressive Home Insurance Reviews

Date: August 18, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
it was very talent and unique insurance company. i really satisfied with the claims and reviews. it will be more benefits for us compared to other insurance company.

Date: January 21, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
my company doesn't have a mobile app or a website. They are very old-fashioned.

Date: October 05, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
customer service is good and really in top of their game

Date: September 18, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I'm not on hold when I call the answer any concerns I have right then no waiting around

Date: September 17, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Website/App
I feel that the website is very straightforward and easy to use. I have never had difficulty or issues with it.

Date: September 14, 2018    Age: Above 60    Gender: Male    Marital Status: Unmarried

Customer Service
I like that they are friendly and outgoing. I do not like that they are often not English speakers.

Date: August 13, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Policy Offerings
My coverage includes, flood, tornado, and fire, as well as earthquake damage coverage. It also covers all of our valuables and belongings inside the home as well.


Date: August 13, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
it was the lowest me and my family could find at the time that fit in our budget

Date: August 12, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Policy Offerings
I have a great deal with my insurance company theya are always helpful and giving me more option to insurance my house


Date: August 07, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
the website is user-friendly and helpful I can pay online and keep track of everything from my phone

Date: August 01, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I have compare to other type of insurance companies and this is the best one so far

Date: July 31, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
I feel that what I pay is very fair. I shopped around for other rates and settled on our current company.

Date: July 25, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
Every time I have ever had to call for questions or services, everyone on the phone was very friendly and extremely helpful. Made me feel valued.

Date: May 28, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Communication
the don't call and harass me all hours of the day when we looking into getting a policy and they are always there when we need them

Date: December 01, 2017    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
I don't like that sometime is not accrue live time and sometime is freeze to muich

Date: November 19, 2017    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Communication
so far I haven't have any dislike interaction or communication with the company hopefully don't have any issue

Farm Bureau Home Insurance Reviews

Date: June 27, 2019    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service
I really haven't had to use them much. Just some quick questions and they have been great. My insurance broker is also very willing to answer or find out the answer to questions as well. So I have two lines of communication open to me.5

Date: June 23, 2019    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
My premium is very reasonable. I did have my insurance broker get several premiums and this was the lowest for the same coverage. When we bought the house two years ago, my lending agent recommended an insurance agent (at my request) and the quotes he got were at least 25% higher.

Date: April 16, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
The insurance agent gave me her cell I can get in touch day or night any time I need.

Date: April 15, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Policy Offerings
It covers everything I need in the event of an emergency or loss of home


Date: September 26, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
I have had no issues recently with service however I did have a claim at one point for water damage and I felt that I was underpaid.

Date: September 10, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
The site is fine but outdated. It functions as it should but it does look like it is straight out of the 1990's

Date: September 08, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
Farm Bureau is more expensive than Allstate (my previous carrier). Allstate really screwed me over on a claim though, and I vowed I would never do business with them again in any capacity.

Date: August 28, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Website/App
It is not a very clean layout, which makes it difficult to find common things. But it is fast, and once you learn how to use it, it works well.

Date: August 14, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Communication
I have very limited interaction with my insurance company. I would call their communication adequate mostly because I don't really have anything good or bad to say

Date: August 06, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
I have liability and replacement value coverage as well as coverage for the items inside my home up to 10,000.


Date: August 04, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
I used to be with Geico for auto, which was cheap, but bundling with Farm Bureau was still nearly $30/month cheaper.

Date: August 02, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Customer Service
They are always available through a phone call and have a local branch near me. And they have always handled any issues promptly.

Date: May 14, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
With multi line discount I have saved a pretty substantial amount of money. I am not sure how the coverage premium would stack up without the discounts.

Date: November 18, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
They send me notifications about my bill, handle the auto draft of my payment, and they are always there to answer my questions.

American Family Insurance Home Insurance Reviews

Date: October 05, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
I like the way that we are treated by our agent. She is always there for us when he have questions and is not intrusive when not needed.

Date: October 02, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I like the simplicity of the design and whenever you have a problem the customer service that they have is excellent. I had a problem logging in once and they had my problem fixed within a matter of minutes.

Date: September 30, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Premium
Well, the premium is a little expensive, but so are all of my other premiums because I am so young. I'd like to see insurance companies lower premiums for younger people, but I don't see that happening in the future.

Date: August 31, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Entering the same information will ensure you're comparing auto insurance rates ... Some insurance companies may have an insurance agent follow up with you in order ... Liability coverage helps pay for damage you cause, including to another ... The lower your premium (the amount you pay for coverage), and vice versa.

Date: August 23, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I talked about online customer service earlier but the customer service at their physical location is great too. The insurance agent really listened to what I wanted out of my insurance and helped guide me through a plan that best suits my needs instead of their agenda like some other companies.

Date: August 10, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Communication
They email me just enough to see how I am doing and they like to meet yearly to see if my plan is still meeting my needs. They interact with you just enough where it's not annoying, but at the same time, you don't feel like they ghosted you after the sale.

Date: August 09, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Communication
Interaction and communication are both great. I get calls to review my policies as well as calls for rate changes, etc.

Date: August 07, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
I feel like we got a good deal on our premium as my wife and I both combined with our auto insurance.

Date: May 15, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
I have been very happy with interactions with our agent. She has been respectful, available, and patient with us as first-time homeowners.

Date: May 03, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
I like the clarity and ease of finding information on the website. I feel like if I needed to file a claim I would be able to do so.

Grange Insurance Home Insurance Reviews

Date: April 12, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
Customer service is next to none for Grange. They are super helpful and always willing to go the extra mile for any questions/concerns that I might have.

Date: October 04, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
I think that it's really not that good and the only reason I am with grange is that with my credit score everyone else is 20% more expensive and I cannot afford it

Date: September 04, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Communication
So the bad part of this is that they outsource during peak hours and on the weekends to where you have a hard time understanding what they are saying at times

Date: September 04, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
I like that the companies website is easy to access and that making payments online is easy. I don't like that there isn't a good way to log in and see details about the current policy or shop for a new policy.

Date: July 31, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Premium
I am unaware of what other peoples premiums are so I cannot compare.

Date: July 29, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Customer Service
The customer service has not been something we have had to use.

Date: May 07, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
I like the communication. They send emails pretty frequently including information about my policy and offers for how I could save money. They seem to be available at all times during the day and I appreciate that.

Date: March 25, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Policy Offerings
There isn't really much that I dislike. I have heard that the claims adjuster may be slow getting to examine the damage but I have not experienced that.


Farmer's Insurance Home Insurance Reviews

Date: September 18, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
The premium is fair, if not a bit overpriced. However, Farmers has always fully covered any claim that we have had, and has often helped improve the structure beyond its damaged or original condition.

Date: August 12, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
I prefer to communicate via phone and email and I have never had any problems with changes to policies conducted this way.

Date: August 06, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
This premium is the cheapest for me. I have checked other companies and i get less coverage and it is usually 200 to 400 dollars more a year.

Date: July 31, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
I enjoy the Farmers website because it gets me quick access to my insurance needs, but I don't always know who I will be connected with or where they are located in the United States.

Date: July 29, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
I am always able to communicate with Farmers over e-mail, web, and phone. They answer very quickly, and if they are out of the office, they also communicate that quickly.

Date: May 25, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
I really like the customer service of Farmers. They communicate really well and really frequently. I like that I can e-mail my agent whenever I need to.

Date: November 19, 2017    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
We are covered for our main dwelling, our detached garage, and a detached carriage house. We are not covered for the yard or other non-dwelling features on the property.


Liberty Mutual Home Insurance Reviews

Date: September 23, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Policy Offerings
My policy covers my home (structure), attached garage, and an exterior shed. I have interior coverage of several valuable items such as electronics and jewelry. I am covered in the event of fire or weather damage. The policy also takes care of injury coverage if anyone is hurt on my property


Date: September 17, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
My premium is very reasonable. It is about 300 dollars per year less than my previous policy. I am able to pay it off in monthly payments. Some years I take the option to pay it all at once. When I do that, I get a bit of a discount.

Date: September 04, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
There was only one instance that I was unhappy. I got a sort of snippy person in claims. I guess she was busy. But she was the exception.

Date: July 24, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
I don't use this very often. When I do, I have always been able to find what I needed quickly. It's easy to use, and I haven't ever had any issue finding information that I need. I do find the website to be a little bit plain, it could be a bit more attractive.

Date: June 08, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
I choose my homeowners policy based almost completely on price. I compared prices with other companies and Liberty Mutual simply offered the best prices for the coverage that I wanted. Then, they set me up with easy monthly payments, done and done.

Date: November 18, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I can't rate this higher because I just don't have a lot of experience using it. I have called once or twice to ask about something on my statement. But beyond that, I just haven't had much in the way of issues or problems.

Fairmont Farmers Mutual Home Insurance Reviews

Date: August 16, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
They have been helpful when called upon in the past, fast in processing claims, useful in answering questions - even if we didn't exactly get the answers we wanted.

Date: December 27, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
what I like about the interaction of the services that I have is that I can be aware of them and aware of them at all times

Date: October 01, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Policy Offerings
I have identity theft, medical, loss of use, replacement of structures, and two structures covered.


Date: August 11, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I really don't use their website or mobile app. I talk to the insurance agents personally and get various mail updates.

Date: July 29, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
The premium is competitive on the lowest range of premiums as I have checked around periodically.

Date: May 03, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
I like that they are very personal and update with fire safety and protection quarterly.

GEICO Home Insurance Reviews

Date: September 19, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Communication
I like the ease of speaking with an attendant. If I need help, I know that there is a courteous and helpful person that will address my needs if I cannot resolve it by looking at the policy details on the website.

Date: September 03, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Premium
I believe I am getting the best value for our rental policy compared to other insurance companies. I also enjoy the ease of having both our automobile policy linked with our rental policy. Both of these are with one company. Makes life a whole lot easier!

Date: August 28, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
I honestly have nothing bad to say about the customer service of this company. If I need a quick answer about my policy I just log on and read what's on the website. I do not recall having to request any detailed help. I can usually log on and read or print our my insurance cards etc. I can only recall once having to speak with someone to explain my best rate. He was courteous and helpful.

Date: August 12, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
EVERYTHING IS SIMPLE SO THAT IS GOOD THERE IS NOT MUCH I HAVE TO WORRY ABOUT ALTHOUGH I HAVE NEVER MADE A CLAIM SO WHO KNOWS MAYBE THEY ARE TERRIBLE

Date: August 03, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Policy Offerings
Rental insurance is covered in our policy. We have personal belongings that will be covered for loss or theft. I believe that there is coverage for any accident/injury that occurs on our rental unit.


Date: May 08, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Website/App
It is so easy to use! I enjoy the simple text and visuals on the site. You can make changes to the policy or request copy of the policy to be printed.

Amica Mutual Insurance Home Insurance Reviews

Date: September 25, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
Customer service is very prompt and helpful. We use the same insurance company for our car insurance as well as our home owners policy, so most of our interactions have dealt with auto claims. Each instance resulted in a quick and fair resolution to the problem.

Date: September 10, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
We have always had prompt and pleasant interactions with the insurance company. Representatives are knowledgeable and able to answer questions and suggest solutions to problems.

Date: August 28, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Policy Offerings
I think the offerings are pretty standard -- coverage of the structure and its contents. We have chosen to have a relatively high deductible to reduce the cost of our premium, but we have the option of choosing a lower deductible if we wished to do so.


Date: August 16, 2018    Age: Above 60    Gender: Female    Marital Status: Unmarried

Website/App
I honestly have never used the website/mobile app, so I can't really answer this question. But based on my other experiences with this company, I imagine that it would be effective and easy to use.

Date: July 26, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
We have used this company for a number of years, so I haven't really compared premium costs. Since my husband and I are very satisfied with the company's responsiveness and reputation, we aren't really interested in switching to another company, which might be cheaper but of lower quality.

Ameriprise Home Insurance Reviews

Date: October 05, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
When I SWITCHED MY PREMIUMS DECLINED $100 A MONTH. I SHOP MY INSURANCE EVERY YEAR WHEN MY RENEWAL COMES UP AND I HAVE NOT SEEN A LOWER RATE.

Date: September 29, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Communication
When I am able to get onto the app I have no issues with communication. They have agents online that are more than happy to help with any issues.

Date: September 16, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
I like the simplicity of the site. Everything is right where it should be and easy to find. The one issue I have is that almost 50% of the time it says my account is unavailable at this time. It doesn't matter if I'm on my phone or computer at home or work, It is about half the time not available.

Date: May 09, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I have never had an issue with the customer service. They answer quickly and in friendly tones. They have never given me anything but great service.

Date: January 11, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Premium
The reason i went with them in the first place cost. They were by far the cheapest of all the companies i received quotes from. In fact, they were almost half the cost of some of the others.

Fremont home insurance Home Insurance Reviews

Date: September 18, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
I had to switch to this company from another insurance company. This company answered all my questions about changing companies and different coverage and any possible lapse in coverage with the change. I was very happy with the way they handled my situation.

Date: September 14, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
I like the fact it is pretty easy to move around the website and find what I need. However, there isn't much I can do on the website beyond checking my payment status and my current bill. I would like to be able to see coverage changes or other options for my coverage on the website. Instead, it just refers me to my agent.

Date: August 20, 2018    Age: Above 60    Gender: Female    Marital Status: Unmarried

Communication
There hasn't been a need for communication from my insurance company beyond paying my premium. In this capacity, they have been perfect.

Date: August 08, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
It is hard for me to get coverage on my home so I am happy with this premium simply because it is one of the only companies that will insure my home.

Date: June 08, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
This is a basic policy it only covers the actual cost for damages to the home it does not pay replacement cost. It doesn't have any other coverage except for the home itself.


Nationwide Home Insurance Reviews

Date: September 20, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
Like I said before everything went really well. Our insurance agent was in contact with us every day to make sure that if we needed something. 5 stars all across the board

Date: August 30, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
We had to file a claim on our garage due to a tree falling on it. They were super friendly when it came down to everything. Also, everything went super smooth

Date: August 10, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
I believe that we pay a lot less compared to what other companies have to offer us. And when talking to friends they also agree that our coverage is better than their own. there might be something better out there but I am satisfied.

Date: June 08, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I like the fact that I can look things up by myself without having to talk to someone. They usually give me more information than I ask for and that can confuse me at times. Also easy to navigate.

Northstar Home Insurance Reviews

Date: August 04, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
I don't think they have an application. Also, they won't give me a discount for paying premium in full.

Date: August 04, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
When I have questions, I call or ask on their website and I always get a quick response. They never let me down. I like the accessibility.

Date: May 14, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I have not compared this premium with other companies as my father is an agent for North Star so I trust his ideas.

Date: November 18, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
As I said before, when I have questions, the home company always responds in a satisfactory manner. I never have issues.

AAA Home Insurance Reviews

Date: September 24, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
I am very pleased with the communication. I get email reminders and every once in awhile get text messages from my agent. I am very pleased

Date: September 16, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
I get great service from this company. I get personal emails and reminders it's been a very good asset to me.

Date: August 26, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Premium
I have compared this premium with other companies and its about average. However, the service is much better than other companies that are out there.

Date: November 19, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I have had great luck with the company website. It is very easy to navigate and very clean information about my policy. Gives me options to increase my coverage.

USAA Home Insurance Reviews

Date: September 24, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
Their customer service is always extremely helpful. When I have an issue they get it handled quickly and without much disruption to my day at all.

Date: August 06, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
I think the app and website are very easy to use. It's easy to find what I want on there and to get things done quickly and easily.

Date: May 10, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
They're very good at communicating with me about things. Whenever something happens if I need help or need to do something I can easily contact them.

Date: November 18, 2017    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
I'm very satisfied with my premium. Other companies would've charged me more for the same coverage but my company offers me the best rates.

South Central Mutual Home Insurance Reviews

Date: September 27, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Communication
I like that they are a very small and local company and that they answers questions very fast and care about their customers.

Date: September 20, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
My company is a very small company so it does not have a website or mobile app so that is a dislike.

Date: August 02, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
I like their customer service very much. When I have a claim or question it gets taken care of in a timely manner.

Country Financial Home Insurance Reviews

Date: September 17, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Premium
We have been with country mutual as long as we have owned a home and their price has always been lower than competitors. We have been happy with the service and response to any claims we have had.

Travelers Home Insurance Reviews

Date: January 17, 2019    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Policy Offerings
MY POLICY HAS REPLACEMENT VALUE, BACK UP COVERAGE, LOSS OF USE, LIABILITY AND MEDICAL PAYMENTS. IT HAS A $1.500 DEDUCTIBLE


Integrity Insurance Home Insurance Reviews

Date: August 07, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I like that their website is very clean and organized and it is easy to find all of the information I am looking for when I visit it.