Mutual Benefit Group Homeowners Insurance Company Reviews & Ratings
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Mutual Benefit Group Homeowners Insurance Company Ratings
3 Star
3 Reviews
Mutual Benefit Group Homeowners Insurance Company Ratings
4 Star
3 Reviews
Mutual Benefit Group Homeowners Insurance Company Ratings
5 Star
1 Review
Customer Service
3 Star
4 Reviews
2 Star
2 Reviews
4 Star
1 Review
Mutual Benefit Group Recent Homeowners Insurance Reviews & Ratings | Share Your Review
Date: June 07, 2019 Age: 30 to 39 Gender: Married Marital Status: Female
Premium
They have good rates and offer quite a few discounts for numerous items. I like that I can set my deductible and that it is not a percentage of my dwelling coverage.
Date: May 23, 2019 Age: 30 to 39 Gender: Married Marital Status: Female
Customer Service
I have had to call into Customer Service for a couple of different things. Sometimes I feel like the person I reach is very nice and willing to help and answer my questions.
Date: May 20, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
At this point, luckily, I haven't had to make a claim. So overall, I'm indifferent to the company's customer service. I had not had to utilize the customer service.
Date: April 12, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The companies website is not that informative. There is not much information, it is difficult to find your own policy information, and overall it looks to be of low quality.
Date: March 21, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
We do not receive much communication from the company. I'm okay with that, not happy nor mad. I do not need a bunch of mailings, I just want to know if there is pertinent information.
Date: December 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The price is less than when we had Country insurance coverage. The coverage is pretty much identical, but the premiums are lower in cost. The cost savings was the main reason we switched.
Date: November 11, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
This company is good but there is also some dislikes about companies website and app. It allows lots of ads which is most irritable
Date: November 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
While comparing to other insurance company, this insurance company cover majority of the home policy. Their offerings were good and i think its best for my financial situation.
Date: October 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
While talking about communication and interaction they provide good interaction to their customers
Date: October 26, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
In my thought i think other insurance companies does not provide same coverage on premium, So i think this is the best insurance company in texas
Date: October 17, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
Company has lots of customers but the management is not that much good in handling lots of customers
Date: October 01, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I haven't compared the premium with that many insurance providers but I'm under the impression that it's about average. I want to compare it soon with Geico which I think might be a better deal since I have car insurance with them.
Date: September 29, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
Covered are dwelling, other structures, personal property, loss of use, personal liability, and medical payments to others. There is a 1000 deductible.
Date: September 22, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
The companies website is not that informative. There is not much information, it is difficult to find your own policy information, and overall it looks to be of low quality.
Date: September 21, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
It is so low that even with other insurance companies when you cover multiple things is still cheaper than anybody else can offer you.
Date: September 19, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
They have a lot of trouble just getting the data entry correct. They had my wife's name misspelled for years and every time I'd try to get it fixed and failed. Only last year they finally got it correct.
Date: September 18, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I have had no real interaction except around paying the premium and getting policy data correct. Luckily, I've never had to make a claim.
Date: September 17, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
The website is pretty basic, only recently have they begun to take online payments. The design is old fashioned and looks like a 1990s website.
Date: September 17, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Communication
We do not receive much communication from the company. I'm okay with that, not happy nor mad. I do not need a bunch of mailings, I just want to know if there is pertinent information.
Date: September 04, 2018 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
The policy covers fire, theft, replacement of lost goods, provides for temporary dwelling in case of destruction, liability to visitors. It does not cover flooding.
Date: September 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Out homeowners, insurance policy covers the various aspects of our home. It includes our dwelling itself along with our belongings. It also covers medical payments.
Date: August 27, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
The price is less than when we had Country insurance coverage. The coverage is pretty much identical, but the premiums are lower in cost. The cost savings was the main reason we switched.
Date: August 27, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I have used only a few times to renew or change my policy, nothing complicated in any case, and the response has always been positive and fast.
Date: August 26, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
Basically, the problem is that they do not have one, so to follow up anything or get any information you have to call always and talk to somebody even to get the most basic information.
Date: August 21, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
The local agent is OK and fairly responsive. I've never had a chance to work directly with Vermont Mutual's customer service as they do everything through the local agent.
Date: August 16, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
It covers all the basics that we really need. We could cover other things, but it's not worth the expense.
Date: August 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
Direct communication is limited due to the fact that they use local representatives. The reps are friendly and fairly responsive but sometimes they make little mistakes I have to follow up on.
Date: July 30, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
The website is rather primitive and looks like a 1990s website. Just recently did they provide for online bill payments, but so far that seems to work OK.
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I don't really have much to compare it to. I've heard Mutual Benefit Group has a pretty poor reputation, so I'm thinking about checking out Geico.
Date: November 19, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
As I mentioned before, I have not done anything complicated with the company, but the interactions have always been positive.
Date: November 19, 2017 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Customer Service
At this point, luckily, I haven't had to make a claim. So overall, I'm indifferent to the company's customer service. I had not had to utilize the customer service.
