National General Homeowners Insurance Company Reviews & Ratings
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National General Homeowners Insurance Company Ratings
2 Star
1 Review
National General Homeowners Insurance Company Ratings
3 Star
6 Reviews
National General Homeowners Insurance Company Ratings
4 Star
23 Reviews
National General Homeowners Insurance Company Ratings
5 Star
12 Reviews
Customer Service
3 Star
4 Reviews
2 Star
1 Review
5 Star
26 Reviews
4 Star
7 Reviews
National General Recent Homeowners Insurance Reviews & Ratings | Share Your Review
Date: July 29, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Communication
I've been able to speak to a live person almost immediately each time I've called them with an issue. On the occasion that I couldn't, I got a call back within an hour.
Date: July 28, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
I've been quoted much lower premiums from other companies such as my auto insurance firm but I've been hesitant to switch over due to my relationship with my agent.
Date: July 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
When I did the comparison when shopping for Home insurance National General was not the cheapest company but I get to have a single point of contact when filing a claim.
Date: June 16, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The insurance premium is a little more expensive then other companies, however the company is a non profit and policy owners usually receive dividend checks once a year.
Date: June 15, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I am not sure as I have never checked to see what others are and I should. but I never seem to have the time.
Date: June 12, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
This premium is comparable to other insurance companies to the same coverage, although I haven't checked in a few months.
Date: June 07, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I give a 3 rating because I have not had to contact my company regarding anything yet. I have my insurance through a local underwriter who is very easy to get in contact with.
Date: June 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
Sometimes when I attempt to make a payment or change coverage using the app, I get an error. I am then prompted to call customer service, which I hate
Date: May 25, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I like that I can access it at any time, submit a payment online, and get in touch with an agent when I need to.
Date: May 13, 2018 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
The home insurance policy I have covers loss of everything from damage, theft, fire, or natural disasters. It will cover everything and was the most exhaustive insurance I could find.
Date: May 09, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Communication
I felt they were understanding and sympathetic to me and my situation. No one wants to have damage to his or her home, but it is reassuring that we are covered when something happens.
Date: May 08, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
What I hate most about the policy is the high deductible, I plan to lower that soon. I also hate that it does not cover floods
Date: May 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
They are great people and very friendly at my agent's office. I can check in with them anytime or stop by and they are good. They know me and know my neighborhood and coverage
Date: May 03, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
The customer service representatives are always friendly and helpful. They try to resolve issues as quickly as possible and their office hours are convenient.
Date: March 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
Our entire house is covered, roof, furniture, shed. We are covered for water damage, weather damage, fire, burglary,
Date: January 13, 2018 Age: Above 60 Gender: Female Marital Status: Married
Website/App
we do not use the website or the mobile app when we can just call our agent. on the one or two times, we have used the website it has been easy to navigate and we have had no trouble doing so.
Date: January 07, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
My specific company just has a very basic website without a specific user interface, just information about the company. they do not have a mobile app.
Date: December 11, 2017 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I haven't had to deal with them over the phone for any issues.
Date: December 02, 2017 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
The premium for this policy is significantly less than the premium I was originally paying when I bought the house for what is essentially the same coverage.
Date: November 19, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Fortunately, I haven't had to have much experience with customer service except my initial sign up process and it went pretty smooth.
Date: November 19, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
The website is very easy to navigate. I can view my policy, pay my bill, even file a claim. It shows the contact info for my agent as well.
Date: November 19, 2017 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
Like I stated before, I have had no claims with the company. I work through an insurance agent, and he set up the policy. The company did answer one question about policy payment.
Due to the fact that the house is owned free and clear allows the premium to be low
Date: November 19, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
They are often very willing to help whenever I may need to call or message them about a question or concern in terms of payments and/or any possible claims that I have questioned them about.
There is nothing to dislike. When we flooded, they came out 2 days later, took comprehensive photos, and I had my first check in 4 days. We settled the whole matter in five months, including the rebuild. They were wonderful to work with.
Date: November 18, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
The customer service is excellent. Whenever, I had to call about a claim, the representative was very helpful. The claims seem to go through fast.
Date: November 18, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I like the communication at the company because they send me information about everything. This could include new products/services, information about my plan, changes, and more.
Date: November 18, 2017 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Communication
I haven't had to reach out to them for any problems
Date: November 18, 2017 Age: Above 60 Gender: Male Marital Status: Married
Premium
I am very satisfied with my premium because my company offered me an affordable premium when no one else would.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
The customer service is great. I have no issues with the customer service. They have always been friendly toward me and very helpful.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
The people are friendly and actually seem sincere when you talk to them. They don't just want your money. They offer good service.
Date: November 18, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The premium I have is very reasonable compared to the other quotes I have received. Through my current provider I am able to save around $300 on compatible rates.
