Top New Jersey Homeowners Insurance Companies Ranked By Customer Reviews

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New Jersey Homeowners Insurance Company Ratings

Company Customer Service Premium Communications Website/App Policy Offerings
GEICO
Allstate
State Farm
Progressive
New Jersey Manufacturers Insurance Company
Travelers
Liberty Mutual
Universal Property & Casualty Insurance Company
American Family Insurance
Weichert
Foremost Insurance Company
AAA
FMI
Utica National Insurance
Copeland Group

Recent Homeowners Insurance Reviews | Share Your Review


GEICO Home Insurance Reviews

Date: October 05, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Customer Service
I haven't had to experience much of their customer service, but so far, I've had no problems.

Date: October 04, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
They do a lot of business on their app. I also like that I can pull up my insurance card on the app.

Date: October 04, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Communication
I've had nothing but good interactions, but I haven't had to really interact much.

Date: September 29, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
communication is impromptu and can be delayed sometimes, this company need better ways to reach customers, more than just word of mouth

Date: September 27, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
It's high because Hoboken is located on waterfront. The premium should be relatively high to other NJ towns, but GEICO makes it competitive with others.

Date: September 27, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
it is a locally based company and not national company. We are in a small town and the insurance company can be reached at anytime.

Date: September 26, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
I love the security blanket they provide to me and my family, at an affordable rate that makes me feel valuable.


Date: September 25, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Premium
Just about every other company charged much higher premiums. Those companies that did offer lower premiums had significantly higher deductibles and less coverage.

Date: September 17, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
I love this company makes me feel like a real person, instead of another digit they're collecting revenue from. This makes the company set apart from the others.

Date: September 17, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
The company's app is very interactive in the sense that you can contact customer reps very quickly.

Date: September 10, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Communication
It's good because they send out regular communication items like updates.

Date: September 10, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
I would say the premium is definetly in the higher priced range. However I believe sometimes you have to pay more to access higher quality services

Date: September 07, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
I like that the app offers lots of different programs and offerings but I don't like how hard it is to use.

Date: September 01, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
I like that they are available 24/7 but I dislike that the reps are often incompetent. sometimes I don't get the proper help that I need

Date: August 25, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
IF I HAVE ANY PROBLEM IM ABLE TO CONTACT TIME AND IF SO THEY GET BACK TO ME QUICKLY WITH MY ANSWERS

Date: August 23, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I like that i can easily file a claim. Having said that, talking to an actual person is kind of difficult and customer service reps can be a bit unhelpful.

Date: August 15, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service
I've only had to contact customer service once over a small issue and everything was dealt with in a very timely and efficient manner.

Date: August 11, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
Not very clear when there's a policy change. These notes were sent unexpectedly at most times among the communication.

Date: August 08, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
The premium is a little lower than most companies for the same coverage.

Date: August 07, 2018    Age: Above 60    Gender: Female    Marital Status: Unmarried

Premium
I am somewhat satisfied with my premium although I often check with other companies to see if I can find a lower price.

Date: August 06, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
The mobile app is easy to use. I can make a payment or file a claim in just a few minutes. The only drawback is the frequent updates.

Date: August 05, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Website/App
THERE IS NOTHING NOT TO DISLIKE I REALLY ENJOY THE APP. IM ABLE TO RECOVER AT ANYTIME WHEREVER I MAY BE TO CHECK ON THINGS AND WHEN I NEED TO MAKE PAYMENTS

Date: August 01, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
Does not have a mobile app or website this time, but they have a 24/7 customer service line if an emergency happens

Date: July 30, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
I have got it less with Geico compared with others. I have tried several of them before: Liberty Mutual, Progressive, Farmers, State Farm. Geico offered the cheapest one.

Date: July 30, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
They are very helpful. I also am happy about the ways I can connect to them. I love the chat option because I don't have to go through so many voice systems on the phone and wait for so long before getting to a live customer service representative.

Date: July 29, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Website/App
The app is interactive that you can communicate with the customer rep

Date: July 28, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
the customer is always friendly and can answer calls anytime, the way the claims are done could be improved

Date: July 27, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
They send mail every now and then about some things. I can easily talk to them about insurance coverage and other than that there's really not much to talk about until something happens and a claim is made.

Date: July 26, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Communication
NOTHING TO DISLIKE I REALLY ENJOY TALKING WITH THEM. THEY TREAT YOU LIKE A FAMILY MEMBER ESPECIALLY IF THERE ARE PROBLEMS

Date: June 15, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
It's a bit on the high side compared to other insurance companies.

Date: May 14, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
The best in the industry, clearly marked by all other surveys and personal experience

Date: May 09, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I REALLY CAN'T SAY MUCH ABOUT OTHERS BECAUSE I HAVE BEEN WITH GEICO FOR MANY MANY YEARS

Date: January 17, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Policy Offerings
I believe the policy covers most damages except floods. My wife generally handles the policy, I usually just pay the bill each month.


Date: December 30, 2017    Age: Above 60    Gender: Female    Marital Status: Married

Website/App
The mobile app and website both have always been extremely easy and simple to use with no issues ever.

Date: December 03, 2017    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
It's very good and well managed. The team responds to requests and questions promptly.

Date: November 19, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
Getting ahold of an actual person is sometimes difficult. This is in addition to the fact that the customer service reps usually arent helpful.

Date: November 18, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
It is pretty user-friendly, easy to read, and loads quickly. I think there is not much more to ask from them. I find it easy to access policy documents and other necessities.

Date: November 18, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I like that it is available 24/7 but I wish that they would hire more competent reps. the reps sometimes are not helpful and take a while to answer,

Allstate Home Insurance Reviews

Date: June 08, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
The companies customer service is average. They are somewhat helpful for issues. There may be a little bit of delay in response and total response time to get back with me.

Date: June 07, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
The companies website has minimum features and does not allow to renew or upgrade insurance. The only information on the website is the current coverage and policy information but little else.

Date: May 09, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
The premium is average compared to the other insurance companies for the same coverage. There is not a lot of competition or choices available so the rates may not be very competitive.

Date: January 26, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Website/App
The company's website is really well laid out and I like the fact that I can pretty much print out whatever paperwork that I need to from cards to policies

Date: January 21, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
the premium is pretty decent its actually cheaper than the last company I was with by around 400 bucks and that was a huge saving on a fixed income

Date: January 20, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Policy Offerings
The house and garage and everything in it. The outside property, the pool, the pool house, the shed etc.


Date: December 17, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
The interaction and communication with the insurance company are minimal and that is good if nothing is needed other than coverage. If a need arises though it would be better to have more assistance.

Date: November 29, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
Customer service I cannot say enough positive things about, I mean first and foremost they are stationed in the US so it's not outsourced and that's a great thing

Date: November 26, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Policy Offerings
Pretty much everything on my property and in my office from the basement all the way to the roof is covered


Date: November 21, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
Communication is fantastic, they always call me right back whenever I leave a message and I always get to speak to an American which is a good thing as well

Date: November 19, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Website/App
I haven't had a need to use the app much but what I have seen looks innovate, up to date, and customer friendly.

Date: October 01, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
Instead of the basic coverage which is roof and walls, premium offers you personal property insurance and liability coverage in case you get injured or broke your bike or furniture.

Date: September 29, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Premium
It would be about the same everywhere else. Only that Allstate gives me a discount of 20 dollars, on account of being with hem for many years.

Date: September 22, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
There is nothing honestly speaking that I can complain from the communication point of view, they have 24 by 7 customer service, whenever I call them they are there to answer for me.

Date: September 21, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Policy Offerings
Most natural disasters are covered by it except for earthquakes and a hurricane but its normal here in the northeast not to get any of these.


Date: September 18, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Customer Service
The customer service is very efficient and professional, they are very attentive to all things and everything there

Date: September 13, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Policy Offerings
Damage or loss of personal belongings, the property itself, including all the plumbing, wiring, electronics, fixtures and if we have any guest at home would be covered too.


Date: September 06, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
I LIKE THE COMPANY WEBSITE IT HELPS ME TO NAVIGATE RIGHT TO MY BILL. I LIKE THE OVERALL DESIGN OF THIS WEBSITE IT HELPS ME TO FIND EVERYTHING IN IT VERY EASILY AND I DON'T HAVE TO LOOK FAR TO GET MY ANSWERS.

Date: September 05, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Premium
the premiums are very comfortable and feAllied Insuranceble for me, I am very happy with them

Date: August 31, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
It is hard sometimes to sign in or login that is the only part I really do not like. But once I am in the portal I like everything, navigation is really simple, easy to manage policy, convenient to make payments.

Date: August 31, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
Never had an issue with Allstate's customer service. Always answered any questions I had and they are very helpful.

Date: August 26, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Policy Offerings
IT COVERS THE BASICS FOR OUR HOME AND SO THAT WE HAVE SOME SORT OF PROTECTION. I THINK THE OVERALL IT WILL COVER IF WE HAVE A STORM OR IF SOME SORT OF ACCIDENTAL DAMAGE OCCURS TO THE HOUSE MAKING LESS OUT OF OUR POCKETS,


Date: August 16, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Premium
I think we have better coverage and our premium is not high at all, compared to other insurance companies. As I already got quotes from different companies.

Date: August 14, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
Sometimes it takes a while to respond, but it's nothing special. Some of their agents are very annoying

Date: August 12, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I OVERALL LIKE THAT I CAN USE THE CHAT FEATURE ONLINE OR CALL AND GET SOMEONE ON THE LINE RIGHT AWAY THAT IS IMPORTANT WHEN YOU ARE DEALING WITH AN INSURANCE COMPANY AND WITH SERIOUS PROBLEMS THAT CAN OCCUR TO YOUR HOME.

Date: August 09, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Premium
They were able to cut the cost of my monthly premium by $60 less than my previous insurer. That is a big saving for someone on Social Security.

Date: August 06, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Communication
I've only had one issue with a premium problem and it was settled within a day. I could not have asked for anything more in regards to the communication they offer.

Date: August 06, 2018    Age: Above 60    Gender: Female    Marital Status: Unmarried

Website/App
I am very happy with my choice of home/auto insurance. The website is very easy to use and if you have any questions, you can call them directly.

Date: August 06, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
They are very practical with a great interface, and all the necessary information

Date: August 02, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
It covers damage to your house and to structures attached to your house. Also outside structures and my tool shed and storage,


Date: August 01, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
OVERALL WHEN I NEED HELP WITH THE CUSTOMER SERVICE IN MY INSURANCE COMPANY I AM ALWAYS ABLE TO GO RIGHT IN AND GET TO SOMEONE RIGHT AWAY SO THAT I CAN GET HELP WITH WITH EVER MY QUESTIONS ARE AT THE TIME.

Date: July 30, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Website/App
I like the navigation of the website but I dislike the online support it takes a lot of time to get back to me when I have a question.

Date: May 13, 2018    Age: Above 60    Gender: Male    Marital Status: Unmarried

Premium
THE OVERALL PREMIUM OF MY INSURANCE COMPANY IS WHAT WE CAN AFFORD AT THIS POINT WHILE MONEY IT TIGHT SO I AM HAPPY TO HAVE BARE MINIMUM AND STILL BE ABLE TO PROTECT MY INVESTMENT AT THIS POINT.

Date: March 09, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
Website could be done a bit better, can have a better navigation system where you can clearly see the options you wants to choose.

Date: November 19, 2017    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Communication
I dont like that sometimes it can take a while for someone to fully give you your attention when theres other people waiting as well.

Date: November 19, 2017    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
I like that they answer real quick if i have to speak to them online but even better is having a store location fairly near to me so i can just pass by and ask questions.

Date: November 19, 2017    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
I really like the customer service, as I had some issue with my leasing office and they did charge me with 15 dollars for no coverage, I did call Allstate they checked everything for me and called my leasing office right away and then called me back to update me.

Date: November 19, 2017    Age: Above 60    Gender: Female    Marital Status: Unmarried

Customer Service
Before everything was great. But now it takes time for them to get back to me when I have a question.

State Farm Home Insurance Reviews

Date: August 03, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
THE PREMIUM OF MY POLICY IS VERY GOOD AND NICE IT HAVE MORE BENEFITS AND DEDUCTIBLE IS ALSO VERY LOW COMPARED TO THE OTHER HOME INSURANCE COMPANY.

Date: June 15, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
They stick to their word and they couldn't go beyond that. They can't reduce beyond a certain limit which is why they are growing farm.

Date: October 03, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
It can be annoying because if there is a problem you may be hounded by several departments, which often do not know what the other is doing.

Date: September 25, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
it's reasonably priced. Not the cheapest, but I like having a particular guy as my insurance agent and I want to keep him so we pay a little more.

Date: September 22, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
Earthquake, fire, some natural disasters, flooding, damages made from other objects running into it such as cars or airplanes, damages that occur from the breakdown of appliance in my house such as the water heater,


Date: September 20, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
We have had the same insurance company since we bought the house 18 years ago so I really can't compare it to other companies and what they have to offer. I think like most people we just have the insurance and don't really look into it

Date: September 19, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
State farm were great when dealing with a huge leak in the kitchen. They responded very quickly and we were able to get things done quickly.customer service was excellent.

Date: September 17, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
The website is difficult to use sometimes because the procedure for signing on is difficult to pass. They ask several security questions about items that happened a long time ago. Often I forgot the answer and miss one question. Then I cannot sign on to the website. Several times I have just quit trying to sign on and just call my agent.

Date: September 13, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
I really like being able to call my agent and speak with them any time. However, there are times it would be easier for me to check certain items on a website such as my insurance premiums and the specific details of my insurance. Or when I need to list my milage on my cars for them. However, as I mentioned before the website is difficult to get on at times.

Date: September 12, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
I dislike the monthly premium and I like that they cover all major concerns related to the house. They follow up every year for annual re-adjustment with premium.

Date: September 12, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
Their customer service is exceptional. The office is not too big so I can always talk to the same customer service representative. She will always answer all my questions patiently and if she is getting me a new quote or adjusting something in my insurance which I have requested she will always email me back within a day or two.

Date: August 27, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
If you sign up you can manage your account online and pay your bill. You can also make some changes on the website and get information about additional services.

Date: August 24, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
Dislike about customer service is their minimum knowledge Like they figure out at the end of the call

Date: August 11, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Website/App
I like the website because it makes it easy to pay my bill online and it also gives me easy access to see what all is covered and it makes it easy to renew the policy every year

Date: August 11, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
I am fine with it. What I don't like is the solicitation calls to sell other services. The trouble is you cannot tell it is a solicitation because they call and leave a message like there is some problem they need help with then you call and find out it is a sales call.

Date: August 08, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Communication
They are always friendly and helpful. They are aware the situation can often be stressful and take time to reassure you of the cover

Date: August 06, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I never use the mobile app. I use the website and it's easy to use and respoinse time is fast.

Date: August 05, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
If the house is on fire they will cover, any major damage such as for the dent or broken garage etc.


Date: August 01, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
There are not many features. It just isn't a reliable tool because what I accomplish there I can accomplish in a short phone call.

Date: July 30, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Communication
They always keep me updated on my policy and I am never feeling unsure. They are there to answer my questions and resolve any conflicts

Date: July 29, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Policy Offerings
We are covered for accidental damage, water, fire and weather damage. We have liability insurance .We are covered for freezer loss,


Date: July 28, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
Compare to other companies it is little high. Not sure about all companies but the major competitors.

Date: July 24, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
Everything is covered from the dwelling to outer buildings such as sheds also the things in the house such as computers and appliances


Date: June 17, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Communication
We haven't had to have any communication with them we have never had a claim or change in the policy

Date: May 14, 2018    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Premium
I have not really compared my insurance premium with other companies. I feel like mine is pretty good because I have been a loyal customer for many years and so they also bundle my car insurance and umbrella insurance too.

Date: May 03, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service
The only time we talk to the insurance company was when we bought the policy we haven't had a claim so haven't had to speak with them since then

Date: May 03, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
It's not the best service but they get the job done. Often times they are unavailable but with enough contact there is progress.

Date: January 02, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
I think it is pretty comparable. One annoying point is the constant rate increases every year even if your home value is not going up. They increase the value every year regardless if justified by the market. Yet, new buyers, they start at a lower rate.

Date: November 19, 2017    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
Nothing specific to like or dislike about interaction or communication I had with this company.

Date: November 19, 2017    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
This is the most affordable premium in comparison to others around. They provide great coverage for the price

Progressive Home Insurance Reviews

Date: October 03, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
I think the app provides a great summary of my coverage, allows me to check the status of my account and make payments very easily, and also makes it easy to check on the status of any claims.

Date: October 01, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
The app is easy to use and allows you to access documents and messages right from the app.

Date: September 24, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
The app is good as this helps me manage the other home. The company app is useful.

Date: September 23, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
My premium is fairly low compared with other carriers, however, I believe premiums in my state (NJ) are all high compared with other states.

Date: September 19, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
It is easy to use and purchase on but logging back in is a major hassle. I have to enter not only a username and password every time, but I have to enter other account information as well. Just a pain.

Date: September 19, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Communication
There's never a long wait time to speak with an agent, and they have always been extremely helpful and friendly when I've called.

Date: September 18, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
I think they do a great job with their customer service. They make the renewal process very quick and painless and have always been able to answer any questions I have right away.

Date: September 16, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Communication
The company is good in its internal communication, evidenced by the strong corporate culture and CEO. I am confident with their vision.

Date: September 14, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Premium
I picked progressive because they offered me the lowest premium compared to all of the other major insurance companies. While I was able to get a lower rate because I have my auto insurance with them, Progressive still would have been the lowest rate had I not bundled my coverages.

Date: September 08, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Policy Offerings
I have fire coverage if my house is on fire. I have coverage if someone breaks into my house for any damages incurred. I have coverage if a storm destroys my any of my house


Date: September 01, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
Their customer service is average at best but they do honor integrity and pain from the customers.

Date: August 28, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
I haven't had any communication from them at all. Don't even know where to go to get in contact with them

Date: August 23, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
Progressive is cheaper than other insurance companies which I find surprising but pleasant.

Date: August 23, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
The premium is middle of the range for the companies that I have looked into. It's not so expensive that I am looking to change companies, but it's not cheap either.

Date: August 21, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
Not really sure what my premium is anymore. I haven't seen anything about my plan since I purchased it two years ago. I would have to contact my mortgage company for any informatio

Date: August 12, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
The few times when I have had a question or concern, I was able to speak with customer service and get answers to my questions with little effort. They were courteous on the phone and the interaction was pleasant.

Date: August 10, 2018    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Communication
I filed a claim after a tree branch damaged my roof and my claims agent was incredible. He was always very responsive, proactively updated my on the status of my claim and helped me understand everything that was going on. He also helped me find the lowest cost contractor to fix the roof.

Date: August 08, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
The website has a modern and sleek looking design. It's easy to find what I need when I have questions. The contact information is prominently displayed.

Date: August 04, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I love that my insurance agent offered me a discounted rate while I was going through a divorce, it really helped me during a difficult time.

Date: July 27, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
Usually, I only hear from them when they mail me the new coverage bill for the year. They send out a few mailers throughout the year advertising to me to purchase car insurance from them to lower my bill.

Date: November 19, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
I don't know what it is like between progressive and other insurance companies as far as premiums and other information is concerned. I really only got the one quote

New Jersey Manufacturers Insurance Company Home Insurance Reviews

Date: September 26, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
I love the customer service, you never have to wait on hold and they always have the answers and the speak English.

Date: September 23, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Communication
The communications are minimal which for me is fine. I know how to get them when I need them otherwise very little communication.

Date: September 20, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
I have never been on the companies website so i am unaware of whether it is good or bad.

Date: September 19, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
There is nothing that I do not like, they are always helpful, and claims are settled fast. Agents are great and always helpful, no waiting on hold.

Date: September 10, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
NJM always offers great rates and great service If you need to file a claim it is simple and easy, there is no trouble and agents are helpful

Date: September 05, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
I have only called them sparingly, I like the ease with which I can pay the premium over the phone with no extra fees.

Date: September 05, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Customer Service
I have always thought the customer service was fair. I think my premiums could be lower so I hate having to call and discuss that with an representative but I think the service they provide is reasonable and they are always friendly to me.

Date: September 03, 2018    Age: Above 60    Gender: Male    Marital Status: Unmarried

Website/App
The web site is fine. I don't have the mobile app and haven't needed it thankfully. I haven't had to make many claims or anything like that. But on the web site if i have to access my information it is easy to use and easy to locate all the information.

Date: August 31, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I think the premium is fair and reasonable. I used to have state farm for my coverage but went to NJM because of the lower rate. I think I have a fair deal based on the going market for homeowners insurance.

Date: August 11, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Policy Offerings
It is a rather basic policy covering the house from flooding, storm damage and of course any fire of catastrophic damage.


Date: August 05, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
I think I have a pretty standard policy. It covers me for weather related losses. Coverage for my personal belongings. Furniture, clothes, sports equipment and other personal items are covered if they are stolen or destroyed by fire, hurricane or other insured disasters.


Date: July 29, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
The premium is reasonable.I recently received a quote from another company which was approximately 10% higher.

Travelers Home Insurance Reviews

Date: November 08, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
We have an agent that is always looking for a better deal for us while keeping the coverage we need so I think that is a great benefit.

Date: September 26, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I like travelers because they are efficient. the bills are always easy to read. Their apps are very easy to make payments on.

Date: September 16, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Policy Offerings
My homeowner's insurance covers roof, interior, foundation, fences, desks, contents, and water damage. It also includes medical coverage for accidents on site.


Date: September 15, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
I like their customer service rep on the phone. They are polite and courteous. And does not hesitate on their answer to my inquiry or question. They seem to be very well prepared for any questions.

Date: August 25, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I like the associates. they are friendly and gives very sound advice. It is also very easy to pay online. Their apps are user-friendly.

Date: August 21, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
My premium jumped $1,500 this year alone for the same level of coverage. It is the lowest I can find when bundled with my care insurance but overall I pay more for Homeowners that any other policy.

Date: July 29, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
I like travelers because of their reputation. I also like when you call, it does not let you wait too long like Verizon. Their statement is very easy to read and understand. I could also do online bill payment. this saves me a lot of time and effort.

Date: June 06, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
The mobile app is a great tool to have readily available. However, the skinny-down version of the website through the app leaves a lot to be desired. More information would be nice. It does allow facial recognition to log in.

Date: May 03, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Communication
They communicate great but not too much like most companies. It is more of a friendship than a business relationship.

Date: May 03, 2018    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Customer Service
My agent is great. He is very responsive and works hard to make sure I am getting the best deal available. No complaints in this department.

Liberty Mutual Home Insurance Reviews

Date: September 14, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
I like how they send me tips and warnings when there are major storms approaching. They also contact me a month before my policy is up for renewal to advise on how I can save money.

Date: September 12, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
They are competent. Unlike other insurers, they only call you when you reach out to them; they are not pesky and will not call to solicit new business.

Date: August 26, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
The website allows me to make updates to my personal info and other aspects of the account. It also allows me to access quotes (estimates) of my renewal policy amount. However, it does not allow me to set up installment payment plans (has to be done over the phone).

Date: August 11, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Communication
They just tell me what I need to know, when I need to know it. No unnecessary communication or trying to sell me other products.

Date: August 02, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
It is easy to navigate and find out the information that I need. I can file a claim right from the app.

Date: November 19, 2017    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
The premium was about $200 less for more coverage than what I was paying with State Farm.

Date: November 18, 2017    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
It is about the same as 1-2 other competitors, but I can shop around and probably get about 100 less per year.

Universal Property & Casualty Insurance Company Home Insurance Reviews

Date: October 02, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Policy Offerings
It covers Fire, theft, mold, sinkhole, and hurricane. The deductible is kind of high on the hurricane insurance.


Date: September 25, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
I haven't use customer service very much. They seem okay but very matter of a fact.

Date: September 15, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
Easy to use. You log in, click what you want to do, and it pop ups. You can pay your bill online.

Date: May 10, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I am not happy about the premium. They force you to cover your house for a ridiculous amount instead of what you want to cover it for. My house isonly worth 65,000 but they require me to cover my house for 180,000. I would like to cover my house for the balance of the mortgage and maybe a 20% down payment. That would be only be 90,000. All companies are like this. I have a deductible of 10% on hurricane so it 18,000 and a 1,000 dollar regular deductible.

Date: December 03, 2017    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Communication
The communication is okay. They send me a bill every 3 months and I pay it. There isn't much to say.

American Family Insurance Home Insurance Reviews

Date: September 22, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
The premiums seem to be very reasonable compared to the other companies that I have seen. The most important thing for me is the speed in which the company operates at.

Date: September 12, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
They understand the person's needs Assist in developing a good relationship Easy to speak to.

Date: August 27, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
Good customer service Customized Protection Online Claims Account Overall I am very happy with the company customer service department.

Date: June 02, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
The company could provide more information on the policy and offer an estimates calculator for their policies.

Weichert Home Insurance Reviews

Date: September 24, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
I have never made a claim on my homeowner's insurance so I don't have much experience. After Hurricane Sandy, I had a tree leaning towards my house that I wanted to cut down and called them. Because of the high number of calls they were getting I was called back by a 'free-lance' adjuster a few days later who was in Georgia. He gave me solid advice but it was not a great way to provide customer service.

Date: September 22, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
I don't think my insurance company has a mobile app or a website that is very user-friendly. It's not advertised or promoted if there is one.

Date: September 01, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
Homeowners insurance is expensive wherever you go but New Jersey where I live seems to be higher than most places. I've never made a claim yet my premium goes up every year.

Date: August 02, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
I think my biggest problem with the communication and customer service was that during a major storm they were not prepared to handle the volume of calls with their own staff. The adjuster I spoke to was knowledgeable in general but didn't seem to know much about my policy.

Foremost Insurance Company Home Insurance Reviews

Date: September 18, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
I had to call them because they were sending a bill ever other month and then nothing. It just so strange you pay half and then let you go for 3 months and then you get a bill.

Date: August 14, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
Not easy to use. Not sure how secure it is. A lot of information but does not say what it will cost. everything seems to be a add on for a fee

Date: August 01, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
It goes up every year. most of the items you need are a add on. So the more coverage you want basic things like if a tree falls on our house it is more coverage. Wind damage is more coverage.

Date: July 28, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Customer Service
Last time I called they could not even find my coverage information . It was odd then they found it. They also schedule billing so strange you pay half of it and then you do not hear for 4 months.

AAA Home Insurance Reviews

Date: September 14, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
The times I have navigated the AAA application, I found it to be a bit disorganized and it was hard to find what I was looking for.

Date: August 30, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
AAA is great about mailing out information about other services they offer, and I have already taken advantage of several of their services, such as towing, cheap theme park tickets, and planning a trip. I love it.

Date: November 23, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
The coverage I have is for a condominium, so it covers the interior of my property, including plumbing, heating, electrical wiring, HVAC, and possible damage to the adjoining unit's internal structures.


Date: November 19, 2017    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
The AAA customer service representatives have been outstanding each time I call. First of all, I can understand their English, which indicates AAA hasn't outsourced their customer service. Definitely a bonus. Their tone is always positive, and they seem knowledgeable.

FMI Home Insurance Reviews

Date: September 28, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
They are friendly even if I forget to pay on time and the policy lapses because of it. The return it to its proper status quickly with out qualms.

Date: August 05, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I cross referred this to other options, I can only assume that the price is with in the standards of the industry and I am satisfied with it

Date: January 19, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
I like this company because they have a great policy that covers everything with limited exclusions and it does so at a quite affordable price in my opinion.

Utica National Insurance Home Insurance Reviews

Date: November 01, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
Appliances : range, dish washer, refrigerator, washing machine, dryer, water damage, air conditioning but limited,


Copeland Group Home Insurance Reviews

Date: November 26, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
I can't call and get someone on the phone right away. I have to navigate through countless prompts to get to the correct person. Once on the phone, the customer service is great.