Top Oklahoma Homeowners Insurance Companies Ranked By Customer Reviews
See who are the best Oklahoma homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Top Oklahoma Homeowners Insurance Companies Ranked By Customer Reviews
Date: October 25, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premiums, deductibles, rates of my home insurance company are very competitive. As I stated, they've offered me deals to keep the rates down to keep my business, such as combining auto insurance.
Date: October 23, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premium is about 800 dollars. Other companies that quoted me were a lot higher and some close to it. However I decided to go with state farm because is reputable. Not sure what my deductible is.
Date: September 09, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
I gave it a 5. They had many many plans to choose from to accomidate all incomes and coverages needed to properly insure your home.
Date: October 04, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
They are very professional and find the answers as quickly as possible.
Date: October 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I honestly would say this was the best premium I could find compared to Allstate. I could have insured with Allstate and only have been covered for weather and non weathe, for the same price I pay with State Farm while having weather protection, non weather and Accidental protection.
Date: September 27, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I am extremely satisfied with my State Farms website and mobile app. It is very well put together and not cluttered like most insurance companies websites that are almost overwhelming to look at.
Date: September 25, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
We are very happy with the communication from our insurance company. They communicate with us via mail and text regularly. They communicate by phone as needed.
Date: September 25, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
They communicate very well, always providing good information and being very helpful. They are just the best company and I would never leave them. I'm always happy with them.
Date: September 20, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I get a couple letters in the mail during the year, but I honestly don't know much about my policy and it wasn't directly communicated to me.
Date: September 18, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I believe the company could reach out a little more often. The app would be the best way if they would alert us with more updates and new policies they get rather than promote them on website or app home page.
Date: September 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I absolutely LOVE State Farms customer service they always have been very kind and helpful. Not to mention I rarely get stuck waiting for long periods of time before I reach a representative.
Date: September 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
I don't really have anything to say about not liking them. I really like everything about State Farm at the moment.
Date: September 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The premium seems reasonable, and it is paid through my Escrow account, however, I did not do much shopping around for other policies.
Date: September 07, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I have not shopped around in awhile so I don't know if cost has gone up on other policies but my policy seems very reasonable. I have not had a claim in all these years so maybe that is why it is still low.
Date: August 31, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I like that it really feels like State Farm cares about me not only as a customer but also as a person. They make me feel like I matter when I have a question or a concern.
Date: August 27, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
Very responsive and easily claimed company can be so much or ease that no would have thought of. I would recommend to everyone.
Date: August 25, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I am able to see all my policies on the website, bet the amount I am actually able to go through could be improved. I can do what I need to do, but sometimes a phone call or office visit is necessary.
Date: August 21, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
The physical structure, as well as all my belongings inside, and anything that is on my property outside of the house.
Date: August 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I like that fact I can get an English speaking American on the phone if I need an answer to a question. I hate foreign customer service that can not understand what I am asking for.
Date: August 11, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
When they sold me things they were nice and overall good when I have a question about my bill but for the most part I don't talk to them much
Date: August 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
Whenever I try to get ahold of them, the communication is on point!!
Date: August 06, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I have not shopped around much, but from what I have learned my company is mostly in line with the other companies that I have taken the time to check out. The biggest difference I see is that savings are grouped differently but the premium stays about the same.
Date: August 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
The premium is a tad bit higher but it covers a lot more than I could find with other companies.
Date: July 31, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Website/App
It is easy to use and I was able to find it and install it without any hassles. I liked the fact that they made sure to assure you that it was the real app and secure.
Date: July 26, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I haven't had to use it much, so I don't have much of an opinion. However, my experience with the customer service for my auto policy is pretty good.
Date: June 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
Very trustworthy and old company so can be trust. Has big market coverage and trustful and very cheap and easy to claim insurance with this company. Would recommend to everyone.
Date: May 30, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
I like that they don't send me tons of junk mail and spam. I had nationwide and they sent me something every damn month so thank you for not doing that.
Date: May 12, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I have always liked to keep AAA for roadside and when I checked the prices against State Farm it was a lot more money so I always end up staying at State Farm.
Date: May 06, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
They mail me notices if things change and other than that I mail them payments. I don't want to be hassled with it all the time. I just want to make the payments and be done with it.
Date: May 03, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
This company is very well known and old so can be easily trusted and is cheap so I would prefer this over any other.
Date: November 23, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I think I have an overall decent premium but on the other hand it's like I'm handing over 1k a year just cover something I might not ever use.
Date: November 19, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
When you log in, it is difficult to tell immediately how much you owe. You get a notice in the mail that shows you the amount, but you log in and go to your dashboard and the same information isn't readily available. At least that was the case the last time i used it.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like the discounts that come with the State Farm bundle offer. We carry max insurance because we have an umbrella policy.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
I like that I have instant access to information that I need in order to answer any and all of my insurance questions.
Date: November 18, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I really dislike how sometimes the place where things are on the website is just out of place. Also I really don't like how sometimes I need to look on the mobile version of the site and can't find something easy
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I like that I have a quick response from my company when I have any kind of a need or a problem. There is always someone available to answer the questions that I have.
Date: November 18, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
As of now my homeowners insurance covers losses to my property that may has been caused by weather, non weather, such as vandalism riots, aircraft and vehicles, and it also covers accidental direct physical loss, such as water from plumbing.
Date: October 17, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
It is extremely reliable based on reputable reviews and from my own experience. They are no hassle at all.
Date: September 27, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
All State has been great with me, their customer service is very friendly and helpful, I am satisfied with their customer service.
Date: September 19, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I have not had any claims so have not had to deal with their customer service in person.I have had Allstate for 6 years and their renewal process has been seamless as it relates to customer service via e-mail.
Date: September 14, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Our home insurance customer service is fantastic. They're always easy to get a hold of, very knowledgeable, and can usually help with exactly what we need when we need it.
Date: September 01, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
I have not had to use my insurance but I believe the deductibles are reasonable. The premiums are comparable to other major insurance companies.
Date: October 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
My premium has been going up every year since I owned the house. I'm unable to switch insurance companies because they are the only ones that cover my house.
Date: October 04, 2018 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
I have the minimum coverage required of me by my mortgage company. I believe it is just the dwelling itself that is covered.
Date: September 21, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Communication
I feel like they keep me informed. I receive emails and physical mail with information that doesn't even concern me, really, so I feel confident that I will be kept informed with issues that do concern me, as well.
Date: September 20, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I am not too thrilled with my policy's premium, however, I have insurance agents in my family, and they assure me that I have unbeatable protection with Allstate, and so it is worth it. I hope to never have to find out for myself, but as a believer in Murphy's law, I would rather be safe than sorry.
Date: September 07, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I have never used the app, but I do like the layout of Allstate's website. It is professional and fairly easy to navigate. I have not spent much time on it. My payments are automated, and I have never had to use my insurance (knock on wood), but from what I have seen, I like it.
Date: September 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The communication with All State is very good. They are able to help me make a claim at any hour of the day, even at 3am. It's something they pride themselves over. I'm very happy with their interaction with me.
Date: September 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Our home, our back yard, and all structures are covered. We have a clause in there for the roof, the driveway, the shed and the fencing. We have ample coverage for our belongings and our property.
Date: September 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
There is nothing that I really dislike about my company. They are really the best.
Date: August 30, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
They are really easy to work with and get a hold of it and/or when I need them for anything.
Date: August 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
All State has good deductibles and a cheap premium. For a well known brand, they are able to provide me with the best prices against the top competitors, such as Farmer's or State Farm.
Date: August 15, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Communication
When you call to file a claim, you can call them anytime day or night. My issue was after 5 pm and they were there to help me.
Date: August 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have been able to easily communicate with the reps I’ve encountered so far. I was able to easily get the information I needed to set the policy up
Date: August 07, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
It is easy to understand and navigate. I have never had a problem reporting anything.
Date: August 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
Our premium was very fair when we first got the coverage. It has gone up both years since, even though we have had no claims or no issues. I think that this is unfair and unnecessary.
Date: August 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
It is about average as far as I can find. Plus the service I get is very friendly so you can't really put a price on that..lol
Date: July 29, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
The customer service is very good. They have a 24 hour hotline that I can call if I need to make a claim. Also, my personal agent will reach out to me from time to time if I ever need anything.
Date: June 15, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
I have investigated other companies but I am satisfied with the cost.
Date: June 08, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
Our premium was less when we initially signed up, and I thought that what it covered was a really good value. Other insurance companies wanted much more than the amount that we ended up paying, and I thought that this was very unnecessary, especially since there wasn't much difference in what was offered.
Date: May 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The website is very easy to use. They made the website user friendly so I am able to find my ID cards, my billing, and anything related to my insurance on the website.
Date: May 08, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
I have the very lowest premium so i can't complain. This was my choice since i am retired.
Date: January 15, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
The website is easy to use, different pages are clearly labeled, and it is easy to understand the policy. I think that this website was designed with the user in mind, and it was made to be simple to interact with, no matter who is trying to use it.
Date: January 01, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The same coverage at other well known insurance places are higher. I would have to pay 1.5x more than I would than at All State. It's not as cheap as the ones you hear on the radio, but those are not as trustworthy.
Date: November 19, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I love the interaction with my home insurance because they make me feel like family and always answer all the questions that I have about my insurance
Date: November 18, 2017 Age: Above 60 Gender: Female Marital Status: Married
Communication
Every person that I have ever interacted with over the phone or through email has been pleasant, personable and very nice. They have been able to manage our account, answer questions, and give information about our policy when it was needed. I think that they send the proper amount of emails and communications, and they include relevant information.
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I have not had to deal with Allstate directly. I know that my agent is always pleasant, helpful, and seems genuinely concerned with any questions that I may have. To me, that makes all the difference. The personal touch is almost worth what I believe is a high premium.
Date: October 19, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
Our home insurance's customer service has been wonderful. They've been very responsive and helpful when we called to ask questions regarding our coverage.
Date: October 20, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
The one time I did need to file a claim/talk to a rep, I was able to get ahold of a rep on the phone within a few minutes, who was courteous and polite and who was able to get to helping my claim very quickly.
Date: October 18, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
The one time I did need to file a claim/talk to a rep, I was able to get ahold of a rep on the phone within a few minutes, who was courteous and polite and who was able to get to helping my claim very quickly.
Date: October 03, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
The customer service is not so bad. When I call there is someone to answer the phone, and I like that.
Date: October 01, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I don't know. I never installed an app for my homeowner's insurance. I have been very satisfied with my company and coverage and have had them for years.
Date: September 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
It is difficult to use and sometimes doesn't work at its best. It is hard to see sometimes and not intuitive. It sometimes has problems.
Date: September 26, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
The customer service is very knowledgeable and answers what questions we might have. They also get back to us in a timely manner if they have to get additional information.
Date: September 22, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
The website is easy to use and has all the information I need right there. I don't have to go searching through multiple pages or tabs to locate insurance information.
Date: September 21, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
I don't really use the app because I haven't had to make any claims. It was easy to use to sign up for coverage. I haven't used the app since then except to renew. It looks easy to use.
Date: September 19, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
The interactions are always smooth. I get a bill twice a year and I pay it promptly. Whenever I have a question I call and they respond quickly and in a courteous fashion.
Date: September 12, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
They don't pester us like some insurance companies. They are there if we need them and they don't try to sell us something we do not ask for.
Date: September 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
It covers expenses of my home in case of partial or full loss. It covers some expenses if another person is injured or killed on our property.
Date: September 06, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
I think the communication could be better. I think the agents could be better at reaching out to policyholders about updates to the policy.
Date: August 13, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I researched this issues years ago and came to the conclusion that my homeowner's insurance company had the best value premium for the coverage offered. I compared it to several other insurance companies.
Date: August 07, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
We actually just have fire protection since our house is so old. We also are covered for damages caused by wind
Date: August 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I did not look at other insurance companies since I get a discount on the car and home insurance. I am aware that my home is older and I have a barn on the property making it cost more.
Date: July 31, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
If I forgot to mail in my payment I have the option to make a payment on the website which I like. However, I do not like that they charge you a fee to make a payment.
Date: March 15, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
The customer service was very good when I signed up for the policy. I haven't had to do any claims, so I don't have any experience with the customer service in terms of making a claim.
Date: January 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I enjoy that my insurance's website is easy to use and it is easy to understand. It also looks nice and I would recommend it to others.
Date: December 28, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I do not have much to say about their customer service. I guess I am satisfied because I have never had to use it. I set up the quote and purchased everything online.
Date: December 21, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
Every insurance company we talked to wanted to charge us a very high amount due to the age of our house. But, our insurance has been good to us when we had a claim.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I like my insurance company's customer service very much. I get frequent emails and tips from them. They are also very courteous when I call and ask a question
Date: November 19, 2017 Age: Above 60 Gender: Male Marital Status: Unmarried
Premium
It seems like a good deal compared to other policies. I didn't shop around very much because I was familiar with the company so I just went with them.
Date: November 18, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
I do not have much to say about their interaction. I guess I am satisfied because I have never had to use it. I set up the quote and purchased everything online.
Date: October 18, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premium and deductible is much lower than what I previously paid at State Farm. I like the coverage is offers.
Date: October 11, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I did alot of research on this too and the deductible is very fair at 500 if you file a claim and certain things are a bit higher but I feel like it is fair and average for this industry,
Date: September 20, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I set my deductible high in order to keep my premium at the lowest possible rate. I keep the money I would need to meet my deductible in a separate bank account so that I am covered if I need to be.
Date: June 06, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I get a discount for having my car insurance handled thru the same company, so I like that. I have not comparison shopped in a long time for other rates but I believe it is a fair amount for home insurance. I have honestly not taken the time to see what rates would be elsewhere.
Date: May 22, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I haven't used their website very much, but I know that you can log-in and view your policy, see when payment is due, and you can pay your premium online thru the site. I like that you can pay online but the site is nothing fancy.
Date: May 11, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have never really needed to contact them for customer service. We pay our premium and we haven't had anything come up that would need contacting them about. When we did get the policy, we went to the office in person and they were very friendly and helpful.
Date: April 08, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
Mostly, they send information regarding our home insurance policy thru the mail with any changes that may happen or things like that. I rated '3' because we don't really get much communication about it, but I am OK with that.
Date: September 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
When I have called to cancel certain parts of our coverage they have gotten a little bit of an attitude, and make it harder than it needed to be to get things taken care of.
Date: September 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I believe I pay a below average cost for my coverage yearly. Sometimes deductibles do increase if you have a claim but that's to be expected.
Date: September 17, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I like that it's easy to use and easy to understand. It's a great website/ app. Certain categories are easy to find and manage.
The website is satisfactory and works well. I can look up my information and pay my bill here without any trouble.
Date: August 15, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I like the ease of setup. I can easily find my way around the site, i can find my policy, make payments, file claims
Date: August 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Customer service is planned in an old-fashioned way with Farm Bureau. You call the agent's office and talk to a real person who knows your face and name. I like that.
Date: May 28, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
Belongings inside of the home, home damage, vehicle damage, property damage, electronics, jewelry, money, kitchen appliances.
Date: November 18, 2017 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
When I call my agent, they know who I am and are familiar with my file. Most agencies have to ask for your life history just to verify you are who you say you are.
Date: September 21, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
Our home insurance policy with Farmers includes "replacement cost," so item depreciation is taken into account. There are also riders for a collection of vintage guitars and jewelry.
Date: September 21, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I have checked numerous times with several different companies and it always comes back that what I am paying is less than the quote or near about the same. I bundle and have been with them for so many years I would not switch unless the savings was significant and I just have not seen a quote that is.
Date: September 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
Have coverage for inside only as we live in a condo and the outside building is covered by HOA insurance. BAllied Insurancecally anything inside is the home owners responsibility and anything outside is the HOA. The plumbing in the walls can be a grey area like if there is water damage. BAllied Insurancecally if a pipe leaks it is on the HOA but if it is home owner negligence then it is on them.
Date: September 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
We receive very little communication from our insurance agent. Most communication occurs when we get our renewal and I call her up to see why the premium has gone up so much again.
Date: September 10, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
They have decent customer service when it comes to claims. We had a claim that was not our fault it was my neighbors but they handled everything and got the neighbors insurance to pay.
Date: August 30, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
They have okay customer service but one thing that annoys me is they keep changing agents without even telling me who my new agent is. I have to go look up and find who my new agent even is. I guess I do not even need an agent anymore, everything is done online or over the phone so in that case why even have them anymore? But it still annoys me they do not even notify me and tell me who my new agent is with contact information.
Date: August 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I find it difficult to use their website or mobile app to speak directly with an agent. I would like to speak to a person, not a bad AI robot. More specifically, I would like to be able to use the website or mobile app to contact MY personal agent.
Date: August 17, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
The customer service with this company has always been excellent. I never have a complaint. They are friendly and prompt. They will call you if there was any mistakes made in the conversation.
Date: August 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I sideswiped a car when parking. I called claims. The person taking the information could not have been more helpful.
Date: May 06, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Customer Service
I have not had any instances to use customer service. I contact my agent and he takes care of any problem.
Date: March 25, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
My premium has been going up for a number of years, and I am not happy about the cost. Plus, they are trying to replace standard deductibles with "percentage" deductibles (i.e. instead of a $1,000 deductible per incident I would be forced to pay 10% of the loss as a deductible - that is a huge increase in deductible!)
Date: March 21, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I am satisfied with my premium, I wish it was lower, but whatever, they have to make their money too. I have been so lucky that I have never had to use the insurance in my house, so my premiums have never gone up.
Date: November 19, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I have never had any problem with their website. It is well done and easy to navigate. I use the website for bAllied Insurancec usual things but still prefer to call for claims on the phone and talk to a person. It is easy to check the status of a claim on the website.
Date: November 18, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I do like the fact that I have a local, dedicated agent who is "my" agent. When I can reach her she is very helpful and provides very good customer service.
I have no experience with Travelers customer service because I have not had any claims with them.
Date: September 05, 2019 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
I am not sure that my company offers anything that is not available with other companies. We have good coverage for everything we need including an umbrella policy.
Date: June 15, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
Property and contents such as furniture, personal belongings, and non attached fixtures. Liability for the personal injury in case someone is injured at my home
Date: May 11, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
I mainly have online interaction. It is prompt and effective to get done what I need such as paying a bill or checking the limits of my coverage
Date: March 08, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I have not shopped to compare price in a while but I have a car/home policy that gets me a discount on both. It seems reasonable and in the ballpark
Date: December 01, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
The website has all my policy documents so I do not need to have paper copies that I can find. The payment can be made and it is easy to see the proving and coverage history.
Date: September 15, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
I don't use their customer service very often. I just pay the insurance and have no difficulties or problems and not much interaction at all with them beyond that.
Date: October 05, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I am unable to compare to other companies because I have not looked into any in a long time. Like I said above, my husband gets upset for some reason if I start looking into other companies.
Date: October 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Everyone is friendly enough, I've had one or two times when I needed to make a change and it took longer than I would've liked, but in those instances, the timing was strangely hurried and I can't really fault the company.
Date: August 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I like the interaction with the company because I can visit a local branch and not have to deal with calling a number just to wait for a long time just to get the answer that I want.
Date: August 21, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Everyone is certainly friendly enough, it's just that when I've needed something to happen quickly it can be a bit longer than I would've preferred. Another problem I've got with communication is the sheer amount of paperwork involved, but I'm not sure that would be different anywhere else. It seems excessive and unnecessarily complicated.
Date: July 30, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
As it was bundled in, I'm not precisely sure about the premium cost and it's something I've been meaning to revisit. I know at the time we bought the house, it was a decent price (in the bundle) for decent coverage. I can't much compare at this point because I haven't looked at it in a while.
Date: May 07, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I don't believe I've ever used the app before! All of my correspondents have been over the phone, email, or by letter and we haven't needed a great deal of corresponding over the years.
Date: September 14, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
The home insurance is not directly offered through Progressive, from what I understand, though it is branded with the Progressive name. A company that does have both might be better suited for a truly integrated experience.
Date: September 14, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
From start of the insurance to our home we had come across lot of the insurance company, in the way by which the other insurance company get vary in their terms and conditions.
Date: September 09, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
The customer service has always been amazing. Anytime I call or have a question, I'm always greeted with help from one of their customer service staff.
Date: August 31, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I like the prompt replies, fast claim follow through, chat feature on the website. I do not like that our home-owners policy doesn't have a claims representative available on weekends,
Date: May 07, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like my insurance company's mobile app because it is easy to use and I have all my information at a glance.
Date: September 07, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
the company has reasonable premium that can be managed by middle class family ,with less deductibles compared to the other insurance companies around.
Date: June 27, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
It is very easy to navigate around the web page. I can quickly get to my account and make a payment. The chat feature is very easy to navigate and use if ever I need any help and I don't have to wait forever to chat with someone.
Date: September 18, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
I have found that my premium is about average when comparing it to other companies. When you add bundling discounts, it is a little less. I wish the premiums were lower, but since it is on par with other companies I can't complain too much.
Date: November 18, 2017 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Communication
My agent is local, knowledgeable, and easy to talk with and his office staff is certainly capable-I have no complaints with the service.
Date: August 31, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
We haven't had much interaction outside of setting up the policies and annual reviews to make sure everything is still accurate. However, in those interactions, everyone was friendly and things went well.
Date: July 28, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
This is the cheapest premium we have had and we have gone with some of the cheaper insurers in the past. However, USAA provides better coverage at a cheaper price than anyone we have used before.
Date: January 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
We have not used customer service that much, but every time we have been on the phone with them they have been friendly and very helpful in explaining what is going on and in guiding us through the process of getting things set up. We have not had to file a claim as of yet.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The website is pretty easy to use and the information is displayed in a logical manner. I had a little confusing when trying to cancel out of an area, so that was frustrating, but overall the site is good.
Date: August 22, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I have never filed a claim, but my interactions have been pleasant and efficient. For example, I switched policies when I purchased a condo and that went smoothly.
Date: August 13, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
For the cost of my premium Liberty Mutual offered the best coverage options for the cheapest amount.
Date: August 15, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I recently moved from another company and the discount was above 20% off compared to my previous insurance company, for more coverage than I had before.
Date: October 07, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
amica insurence is the best insurance companythe company having good financial strength and many poliocies are there.
Date: August 14, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
Fast response pays claims quickly does not keep changing processors of claims as a delay tactic personal service and answers questions with extreme availability
