Peninsula Homeowners Insurance Company Reviews & Ratings
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Date: January 21, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I like that someone is always available for my questions. Whether it's on the site or a telephone call. Someone is usually in the office to talk to me.
Date: October 01, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
The premium is probably a tad higher than other insurance companies, but my insurance company stands head and shoulders above most home insurance policies for quality of service.
Date: September 23, 2018 Age: Above 60 Gender: Female Marital Status: Married
Website/App
I like that I can get on and talk at any time. I can get an advisor on if I should increase my coverage for an item or not. Or If an item is covered if I want to make a claim.
Date: September 09, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I like that someone is always available for my questions. Whether it's on the site or a telephone call. Someone is usually in the office to talk to me.
Date: August 31, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I like that someone is always there to offer me advise or help when I need it. Sometimes I call with what I think is a silly question but can turn out to be a big one.
Date: August 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
This company is very fair. The customer service has always been polite and respectful when I have had the need to call.
Date: August 01, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
Everything that we could possibly desire in homeowners insurance is provided by this company. We are very satisfied with the services provided and the claim action.
Date: July 31, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
My premium is probably much lower than many home insurance companies. They seem to take into consideration what your home is valued at and how you can pay. Either every six months or once a year.
Date: July 30, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
The website provides everything that is needed to see what our coverage is and I am able to make installment payments on the premium when needed. It is easy to understand and I have the opportunity to reach out for help if needed.
Date: July 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
The website is easy to navigate. Clearly explains every question I might have. Contact information is easy to find if I need to
Date: June 18, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
My home is covered by my insurance. Most of my big ticket items are also covered. like TV and appliances.
Date: June 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
The few times I've had to call I was somewhat in a tizzy and the customer service person had to calm me down and get all the info out of me correctly. Then they also reminded me that I had a deductible and the amount of the damage really wasn't worth filing a claim as the deductible would cover most of the damage.
Date: May 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
We have been with this company since we purchased our home in 2002. We have occasionally checked out comparative prices and our premium seems to be right in line with competitors in our area.
Date: May 11, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
When we had a claim from Hurricane Irma customer service was able to get us to the person that could handle our claim in a speedy manner. Everything was handled very quickly and satisfactorily.
Date: November 19, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
A standard policy covering home, personal possessions, furniture, outbuildings, medical. Also includes loss of use while the home is being rebuilt or repaired.
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
We are able to interact with a representative on a very timely basis. Representatives are very knowledgeable and helpful on all inquiries on the policy or any claims that we might have.
