RVOS Homeowners Insurance Company Reviews & Ratings
See who are the best homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Date: June 19, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
our premium was very high, in my opinion, besides this was our the only option that we had
Date: June 11, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
they communication was very easy and very fast, they called and email to ensure that we got all the information
Date: June 09, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
the website was very easy to use and fast, when we needed to plan and file a claim it was very easy
Date: November 22, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
So far I have never had to file on this insurance, it was affordable for retired seniors So far we are satisfied with coverage.
Date: November 20, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
Our deductible is about the same as the other companies we compare for the same coverage. The premium was a price we could handle.
Date: November 19, 2018 Age: Above 60 Gender: Female Marital Status: Married
Policy Offerings
When compared with other home owners coverage they quoted a much higher price and monthly payments. Some wanted the yearly premium up front.
Date: October 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I enjoy talking with the people that hold the insurance and every single interaction hs been good and positive for us.
Date: October 03, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
My insurance covers most damage done to the outside of the house from things like storms, but it also includes flood insurance as well.
Date: September 29, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
I have a basic coverage insurance plan that includes break in damage, broken glass damage, fire damage, and vandalism damage.
Date: September 25, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
The app is all right, I only use it for the bare necessities such as going on it to pay my bill or look at my statement; although sometimes I will look at other things they offer on their website.
Date: September 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Accidental damages and natural disaster damage to the structure, theft of personal belongings with a 10,000 max, bed bugs and other infestations, mold
Date: September 22, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
the communication is fine, I only have to renew my policy every year and pay for it, so that always goes smoothly.
Date: September 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
the website was very easy to use and fast, when we needed to plan and file a claim it was very easy
Date: September 21, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
our premium was very high, in my opinion, besides this was our the only option that we had
Date: September 21, 2018 Age: Above 60 Gender: Female Marital Status: Married
Policy Offerings
The home itself is completely covered. If destroyed the home will be rebuilt. Also, the furnishings inside the home are covered. Then the policy covers buildings on the property as well as additional coverage in case the central heat and air unit breaks down.
Date: September 19, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
They are out for your money and don't seem to be concerned at all about providing stability in service and pricing.
Date: September 18, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
it was very easy and very fast process, it was all just a phone call
Date: September 14, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
they communication was very easy and very fast, they called and email to ensure that we got all the information
Date: September 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Every single thing is covered with my home policy and we mad sure it wasa before we got it.
Date: September 10, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
They are always helpful and I have never had a negative experience in communicating with them. Reps are kind and there are no wait times (whenever I have called).
Date: September 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I think that the premium is similar to other companies for the same coverage. The company seems to have competitive rates in our area as they have a large customer base.
Date: September 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
The entire dwelling is covered from damage to being completely rebuilt. Also, the contents of the home are covered. Then the outside buildings such as storage sheds are covered as well.
Date: September 03, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
The problem that I have had in the past in dealing with the customer service department is that they are unable to help me with my policy. They tell me that I must get in touch with my local agent in order to find out details of my policy or to make any changes. The only thing that they can help me with is payments and giving me the agent's phone number.
Date: September 02, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
My premium appears to be commensurate with most, if not all of the other insurance providers that I have shopped around with.
Date: September 01, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I like that the customer service is professional and polite. I dislike that they can not help me with my policy. They always tell me to contact my local agent.
Date: August 28, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I think that my premium is excessively high compared to other insurance companies. I have spoken to friends and family members who tell me that they have a much lower premium than I do. One woman just bought a brand new home and her premium is a fraction of what I pay for my older home and both of our homes are the same size.
I like that it seems very clean and professional. I do not like that it is hard to find items that you are looking for. There are no filters for making a payment so you have to put it a complete URL with payment option on it in your search bar to access that payment screen. I also do not like that that payment screen lacks some information on it such as options for paying late.
Date: August 24, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
The coverage keeps going up. There doesn't seem to be a point of stability, I'm so sick of them raising their rates.
Date: August 21, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I was on hold for only a couple of minutes before a representative answered and they were very polite and solved my situation within 20 minutes or so.
Date: August 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
It is an excellent deal for the coverage. I play monthly and it makes it very feasible. I am able to afford it and it still provides excellent insurance.
Date: August 09, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
This is the very lowest of any of the premiums we had got quoted from and it is super great.
Date: August 08, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I like that the customer service is friendly and polite. They are also professional. I do not like that they do not have a twenty four hour call center for customer service. I also do not like that the customer service agents can not access my policy. They tell me to call my agent for that.
Date: August 08, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I like that I am able to pay my bill online. It makes it much more convenient. I also like that the site has information about the company on it. What I dislike is that I can't find out any information about my policy other than amount owed.
Date: August 07, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
They have very poor customer service. The people whom you deal with do not know anything about the policies and cannot answer questions. They are not good at getting back to you.
Date: August 06, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I have had to call my insurance provider on a few occasions, and every time they gave me prompt service and great customer service.
Date: August 02, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
My interaction with the company is distant and professional. I like that. I like that they do not sent out to many emails or mailings. I also like that they are to the point in their interactions with me.
Date: August 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
I like that I can pay my insurance premium on the website. I do not like that I can not access my policy and read about it. i can not see what is covered and find details regarding my policy.
Date: July 31, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
Is not the most user-friendly. I usually just end up calling to get what I need. I don't know where to go on the site
Date: July 30, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
It seems like it is a good premium for the coverage we have compared to other companies.
Date: July 26, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
It is unusable. It's basically an information website, as far as looking at my policy or usefulness there is not any at all.
Date: July 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
Every time we have called and talked to anyone we have found that it is very nice and they are very helpful for us.
Date: June 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I believe the premium is a little high. The insurance company has had to pay out a great deal of policies over the past couple of years due to weather related damages so they have raised the rates on the premiums to adjust for this.
Date: June 08, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
There is no functionality on the website and they do not have an app. I prefer to do business online and cannot because they do not offer that options.
Date: June 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
I do not visit a website for my insurance company. I receive paper mailed documents to my post office box, and only read that.
Date: May 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
I hope to change insurance providers soon. I haven't enjoyed any of my interaction with my insurance company.
Date: May 15, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Communication
I like the amount of interaction that I have with the company. They do not send out to many mailings and the mailing they do send out are short and to the point.
Date: May 06, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Customer Service
I have not filed with this insurance, as I have not needed to. I cannot answer how the customer service is.
Date: May 03, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
They send electronic documents or hard copies if you request them. Communication is clear and the reps are friendly. I have no complaints about the communication.
Date: May 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
They have very good communication about the company as a whole. They send out magazines and letters updating customers about how the company is doing and what is happening with it. The bad side is that they lack communication on your policy. My rate is increased every year with a note simply stating that I have been underinsured. They give no other explanations or options. They also do not inform of rate increases in a timely manner.
Date: January 25, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
it covers the basis this was the amount and the basis that came with the initial house
Date: January 21, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Website/App
I like the price of the company that we chose to go with and how cheap it is and able to be paid.
Date: November 19, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
The people will not return phone calls or e-mails with the appropriate information. They have very poor communication skills.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
Anything that we could think of to include we included in our policy to protect ourselves
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
Where I live, I only have two insurance options available. The difference in price is only around $20 per year.
