Safeco Homeowners Insurance Company Reviews & Ratings
See who are the best homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Date: November 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Lately, last time re-signed for the insurance they seemed like I was a bother. It seemed as though I was putting them out to do this although they never actually said anything to this extent I just felt it. Very quick to get this done and off their desk.
Date: November 25, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Policy Offerings
The company that I have chosen is Safeco Insurance. I have been with them for over 2 years now. I have not had to file any claims at this point. The only contact that I have with customer service is when I was calling about getting a quote for my new condo. They were fast and extremely competitive with the pricing.
Date: November 25, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
We switched a few years back and it was a smart move. We got a lower rate and more coverage, including an umbrella policy.
Date: November 25, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
Based on several quotes that we receive and review each year, I feel our deductible is fair and is representative of which the industry has for deductibles.
Date: November 25, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
The person who sold the policy is a close friend so I didn't shop around or compare it to the broader market prices.
Date: November 25, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
I feel as if they have a solid amount of offerings. I don't feel anything is missing from my policy. After doing a comparison, I feel as if they rank towards the top.
Date: November 25, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
We have only had one instance of a storm damage to the house where we called customer service. While the damage was
not enough to place a claim, the customer service representative was courteous.
Date: November 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
The customer service with Safeco has been excellent. They have been very communicative, and are always pleasant to talk to on the phone. Any documents we have needed have been delivered promptly to us.
Date: November 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
We are completely satisfied with the premium and deductible for our home insurance policy. We looked at the same deductible with other insurance providers, but were happiest with the premium from Safeco.
Date: November 24, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
We actually just switched carriers as our prior carrier was increasing the premiums. For the same exact coverage, the homeowners insurance premium went down by $150 annually.
Date: November 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
Each time I've had to call them, I've had a good experience. I have never been on hold for very long. They are always Americans. And it is easy deal with them.
Date: November 24, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
So far, my policy holder has been acceptable. I have not had to call in to the customer service department as of yet, but based on the mailings and the other emails I have received from them, their customer service seems acceptable.
Date: November 24, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Premium
My deductible is very competitive compared to other insurance companies. There is a five hundred dollar deductible for most claims and a five hundred dollar deductible for hurricane damage. I am covered for all perils.
Date: November 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
I have had a number of insurance companies over the years and Safeco appears to have standard offerings (similar to other insurance companies). I cannot think of anything they have that others do not have.
Date: November 23, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
We are very satisfied with Safeco's customer service for home insurance so far. We have not had to make any claims yet, but getting the policy set up in order to close on time (early, actually) was very easy and they were a pleasure to work with.
Date: November 23, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
This company does offer about the same of what everyone else offers. We do, however, feel that with the rise in actual cost, it is not comparable with the other companies.
Date: November 23, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
Our policy costs the same as our previous insurance and we now have flood insurance. Our deductibles are about the same (negligible difference). We think it was worth it.
Date: November 22, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Policy Offerings
My company offers all of the coverage I desire. Home, hurricane, property, liability, etc. Although I live in a mobile home community, they have never hesitated to renew my policy.
Date: November 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
Our deductible seems pretty reasonable, but we have not done any research to see how it compares to others. The price of the premium is also acceptable to us, but could potentially be reduced if we shop around.
Date: November 22, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
We have to had a claim so there hasn't been too much experience but everytime I have called with a question, they have answered it and have been really polite.
Date: November 22, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Our home insurance policy offers are similar to what other insurance providers offer. When we were looking for quotes we requested similar coverage from multiple insurance providers, and were the most pleased with Safeco's customer service and pricing.
Date: November 22, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Policy Offerings
I have not had much experience with other insurance companies but the experience I have had with my current insurance providers seems comparable to what I have had in the past.
Date: November 22, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Customer Service
I would give my insurance company a 5 in terms of customer service. They have always been helpful when I call. If I go to the website, I can usually find what I am looking for.
Date: November 22, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
We had a $1000 deductible with State Farm and Safeco. However, we have better overall coverage with Safeco. We feel much more protected with Safeco covering our home
Date: November 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
When I quote this I'm always right in the same amount no matter where I go. I've had this company now for years and they seem to do a good job, however, I've never submitted a claim so I don't know how well they do there. They work with me, I had a lower quote once they matched it.
Date: November 22, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Customer Service
Great Experience with SAFECO as we were looking for flood insurance and someone to spend time going over what kind of insurance we should have and sloughing off the insurance that we no longer needed.
Date: November 21, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
We switched to Safeco because they had a rate which was lower than our prior insurance company. I called several carriers and they had the best price.
Date: November 21, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
My policy covers everything that is necessary. I am satisfied with the coverage that includes sump pump failure, storm drain backup, loss of use in case of displacement.
Date: November 20, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
Our rate was much lower than what we had, State Farm. Safeco was about 40% lower than what I was paying.
Date: November 20, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I have yet to make a claim so my interaction with customer service has been minimal. I have nothing negative to report in that regard.
Date: November 20, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
We have been extremely satisfied with Safeco's customer service. We recently had a claim and they were quick to come out and take a look at everything and made a quick payment.
Date: November 20, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
We have not been pleased with our insurance. We are actually looking for new insurance for our home. The estimate that they gave us prior to buying our house was several hundred dollars less than what it turned out to be.
Date: November 20, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Policy Offerings
We were with one of the big 3 insurance companies and we could not get them to answer any questions about flood insurance, so we changed companies and are very happy.
Date: November 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
I feel as if the premium is on the higher end but still very much worth it. What I am paying for with them is peace of mind knowing that they have good customer service in case something goes wrong.
Date: November 19, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
I am unsure how my provider compares to others. We signed with them as they were the partners to the bank we got our first mortgage through, and when we moved, we stayed with them for simplicity.
Date: November 18, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
I am not aware of offerings from other insurance providers. We have been with a friend who is our agent, and provides us with several quotes each year before we renew.
Date: November 18, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
We had to file a home owners' insurance claim recently. The customer service was great. They were very responsive to inquiries. No delay with payment for repairs.
Date: November 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
Since I am on state insurance, my medical visits and medications are fully paid. it helps a lot as I otherwise would not be able to afford medical care.
Date: November 16, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
We recently changed from State Farm to Safeco. We are getting better coverage from Safeco than we did with State Farm. This will provide greater protection if something happens to our home.
Date: November 16, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Customer Service
My experience has been very positive with my insurance company. Paid my claim very quickly following hurricane damage to my home several years ago. I would give them a rating of 5.
Date: November 16, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
The premium and deductible are comparable to other companies we looked into. We found that most companies we looked into were very similar.
Date: November 12, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
Customer service is available and easy to arrange, phone, on line, in person, in office or home, always available to answer questions. I have had no need of claims yet, so cannot rate that.
Date: November 11, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
It could always be cheaper but I live in a city that always gets hail storms so other people raise my premium essentially.
Date: November 11, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
The house and everything in it. Also my wife's wedding ring is on it as well as any outside dwellings like my garage and shed.
Date: November 11, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
They always answer right away and I don't have to sit and listen to some boring music. My local office always calls with updates.
Date: November 10, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
It is far cheaper than other companies. I received quotes and the cheapest one was still 400 dollars more than the one I have.
Date: November 10, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Fortunately I have not had to file a claim. My company makes it very easy to pay my bill. They I even switched my car insurance to them.
Date: November 10, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I think it's super easy to navigate and easy to find where my policies are. They are just one click away.
Date: November 08, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
My main house is covered and any other structures. It covers damage form weather fire and other occurrences. I think it also covers lose of property and goods. It covers medical payments and loss of use.
Date: November 06, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
My home insurance policy covers fire damage and other accidental home damages. My insurance policy does not cover flooding in the basement. I also have earthquake insurance within my policy at a cost of approximately $200/yr with a 10% deductible.
Date: November 06, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I am very pleased with customer service. They have always been able to answer any questions that I may have about my policy or about coverage amounts.
Date: November 06, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Communication
I never communicate with my insurance company unless there is an issue. There are no courtesy calls to check in. I think the company could reach out to customers more often to see if everything is going well and if the company is delivering what was promised. I do however like the discounts given for multiple insurance packages.
Date: November 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
Everything but the roof (which is covered by HOA) plus personal belongings and liability, as well as lodging should I not be able to stay in my home due to a catastrophe.
Date: November 03, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Policy Offerings
My home policy covers structure and also any additional outside structures such as a fence. It also covers contents inside the home. All are covered in case of fire, hail or wind damage.
Date: November 01, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
Like stated previously, they are very available in every way, and I feel that the agent is quite knowledgeable and knows how to get answers to my questions.
Date: October 30, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Website/App
My app works great. I have never visited the website to look at insurance policies because my phone app works so well. I like that each of my policies are laid out and easily accessed (home, car, earthquake) and that my insurance policy numbers are listed on the homepage.
Date: October 28, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
They were able to beat my current company's price and also everyone else that I called and compared to see who had the best price. This is the main reason I choose them.
Date: October 28, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
It is easy to use, easy to understand, has my policies available with explanations, plus a link to my agent.
Date: October 26, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Communication
Usually by email, but all of my questions are answered plus any more information they think I need to make an informed decision.
Date: October 25, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The website is completely satisfactory. I am able to look up our policy documents online, pay the annual bill, arrange for installments if I prefer, and contact the customer service department as needed. The claims process is outlined there and appears to be very easy to follow.
Date: October 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
I am not sure how our coverage compares. That's what my provider did for us. She shopped policies and gave us the one with themost coverage and the best deal
Date: October 23, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
They have been helpful overall, but I do not like the limited options I have for getting a hold of someone when I need something. It only gives the option to call them, i wish they had a chat feature also.
Date: October 23, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
Safeco's charge for our policy was about half of what we were finding with other providers for similar coverage. Given that they are a national company with a solid reputation, I was comfortable choosing them to be our insurer. It's an incredible value for something you hope you never need to use.
Date: October 22, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
I think that the premium offered by this company is a bit more as compared to other companies. The benefits offered as compared to the premium are good.
Date: October 22, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I have not had any interactions with the staff in the customer service department directly, as I've been able to easily take care of my needs through the website. That being said, it's easy to find documents and print copies if needed.
Date: October 21, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
The communication is done often through my insurance broker, rather than through Safeco directly. Safeco sends occasional emails and reminders though, and these have always been relevant and appropriate.
Date: October 20, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
I have had a positive experience communicating with my insurance company. I always receive the information I need in a timely manner. I have not had any issues.
Date: October 19, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
Everything in our house is covered. All of our valuables are covered as well. We are able to add our own specific items but we also have a lump sum that will cover the majority of our valuables. We have a lot of tools and hardware and that is also covered.
Date: October 19, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premium is relatively cheap compared to most companies I've researched and been with in the past. I also received a discount for having coverage over my cars. So far, I've saved 25% from my previous company.
Date: October 19, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
Some of the navigation cues are difficult.
Pages don't load as quickly as some other sites.
Date: October 18, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I moved from State Farm to Safeco. My homeowner's insurance premium didn't reduce too much (same coverage), but my auto significantly dropped. I was also able to get cheap earthquake insurance compared to other companies because of group discounts.
Date: October 18, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
The company's customer service is awesome. They are very kind and courteous and they get back to me about my questions by the next business day.
Date: October 18, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
My current home policy covers fire, water damage, burglary & theft, accidents for self and visitors, and lodging in the case of an evacuation or property damage.
Date: October 18, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
There isn't much to dislike about the interaction/communication of my current insurance company. What I like about them is that they are pretty up front and honest about costs and what's really necessary/unnecessary to have so that I am not wasting money.
Date: October 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I check the website frequently to pay bills and monitor changes in my account, since it is linked to my auto as well. I believe there is an app to use, but I have yet to download it.
Date: October 16, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
Our home is covered in the case of catastrophic loss, including fire or water damage. Our policy covers our personal belongings, as well as liability for any injuries on the premises.
Date: October 16, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I switched from State Farm., which I had had a long time. I had compared rates previously, and not switched, but SF kept raising premiums every year. I compared several others and went with Safco, have been pleased so far with rates, although they did go p a little already.
Date: October 16, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
Compared to other companies for the same coverage, I find that my home owner's insurance rates are lower. I still find it to be expensive, but it is less so than other companies offering the same thing.
Date: October 16, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I like my broker's attitude and communication style, but his receptionist doesn't seem to be extremely nice on the phone. I have never met her, but she seems to be a bit "short" in her responses and sympathy/empathy.
Date: October 16, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
You know I let my agent do the comparison for me. This is my first home, and I was very stressed. It was nice to let someone else handle that part.
Date: October 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
The website is clear and easy to navigate. I am able to log in easily and see my coverage and also the price of my policy. I can also see when payment is due.
Date: October 15, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
I have not had to interact with my insurance company's customer service. I have been very fortunate to not have to file any claims.
Date: October 15, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
I know hail damage is covered. I purchased additional flood insurance. I'm sure I'm covered against a tornado. I don't really have many concerns beyond natural disasters for my area.
Date: October 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I rarely have to contact the company itself. I have an agent that I usually go through if I need a change. I recently applied a change to my home insurance and it was effective immediately. I liked how I was able to view the price change right away and receive a packet on what changes were made. There isn't much I dislike about the company's customer service. Everyone is usually pretty friendly.
Date: October 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I really only log on once a year to pay my bill. I forget my password every time but Safeco makes it easy to retrieve/reset. Fortunately I have not had to file a claim.
Date: October 05, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
They communicated almost daily to try to resolve a claim we made. They walked us through pretty thoroughly through the process of making a claim and what to expect next.
Date: October 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
The premium is very affordable. They will quote you the best price for your house coverage. It was more affordable to them than it was with others.
Date: October 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
It's been cheaper than other companies but is still too much in my eyes. I live in a place where all you have to worry about is wind and hail occasionally. This should be cheaper.
Date: October 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
as far as I know, we have normal home insurance coverage. We are covered against damage from things like fire, lightning, wind, hail, and explosions.
Date: October 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I am not aware of a mobile app for the insurance company. I have had no need to look at their website as our insurance is handled thru the escrow payments.
Date: October 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
I have used the same insurance broker for my home coverage for the last 35 years. I've never looked at other coverage because I have a long term relationship with my broker and I like the service I receive.
Date: October 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Communication
Have had very little interaction with them, but my local agent through Safeco Insurance is not good at returning phone calls in a timely manner.
Date: October 04, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
The agents employed by our insurance company are all very friendly and knowledgeable. They are always willing to answer any questions you may have about your policies and offer to look for ways to save on your insurance premiums.
Date: October 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
without pulling up the policy to double check, I believe dwellings, belongings, other structures and medical payments are covered by our home policy
Date: October 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The company has minimal interaction and communication. We have very few circulars arriving in the mail, and I am not swamped with advertising emails.
Date: October 04, 2018 Age: Above 60 Gender: Female Marital Status: Married
Website/App
Safeco has a very easy website and has been very easy to get answers when we have questions regarding our policy.
Date: October 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
My insurance covers my home, its contents, the garage, and things like the hotel stay if I need it. It covers me from things like fire, hail, lightning, etc, however, it does not cover me from floods.
Date: October 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
Everything including contents, back up of the sewer. Except earthquake is a separate policy.
Date: October 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
Everything inside and outside the dwelling. It also offers liability for anybody who gets hurt and tries to sue. The exterior too.
Date: September 29, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I really like their customer service. They work with me until the problem is solved and information about anything that will help me in my situation concerning my home.
