The Hartford Homeowners Insurance Company Reviews & Ratings

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The Hartford Overall Ratings

Company Customer Service Premium Communications Website/App Policy Offerings
The Hartford

Reviews by customers

Website/App

1 Star

1 Review

 

5 Star

12 Reviews

 

4 Star

6 Reviews

 
Policy Offerings

3 Star

1 Review

 

2 Star

1 Review

 

5 Star

30 Reviews

 

4 Star

8 Reviews

 
Communications

3 Star

1 Review

 

5 Star

13 Reviews

 

4 Star

3 Reviews

 
Premium
The Hartford Homeowners Insurance Company Ratings

3 Star

7 Reviews

 
The Hartford Homeowners Insurance Company Ratings

4 Star

9 Reviews

 
The Hartford Homeowners Insurance Company Ratings

5 Star

26 Reviews

 
Customer Service

3 Star

3 Reviews

 

5 Star

34 Reviews

 

4 Star

8 Reviews

 

The Hartford Recent Homeowners Insurance Reviews & Ratings | Share Your Review

Date: September 24, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Communication
The communication is just fine. No issues. Paperwork is always timely and up to date. Great customer service always.


Date: September 23, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I do not really receive any communication from them other than when my bill is due, which is fine because I deal with them when I need to.


Date: September 21, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
The customer service has always been attentive to our questions, our comments, and our concerns. I have no issues whatsoever with the quality of the customer service afforded to us.


Date: September 21, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
The website is very easy to use and I have immediate access to any documents that I need to review my coverage. It is easy to see my renewals and saves the environment because nothing needs to be mailed.


Date: September 20, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
We went with Hartford because of the comprehensive coverage offered. We were also drawn by the flood coverage (we live in Houston).


Date: September 18, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Communication
Our insurance company is always very communicative with us. I have no issues with the amount of interaction or communication that our insurance company offers us. We feel they are very transparent.


Date: September 15, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
I think that the premium is fairly reasonable for the coverage we are getting. The value of the home is covered, and we are at some risk of flood. That is taken into account in our premium payments.


Date: September 15, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Policy Offerings
They cover damages to the home from fire and floods and hail and sewer backups. They also cover hotel costs when you are out of the home due to damage. They cover replacement cost on the personal items and medical expenses if someone is injured on our property.


Date: September 13, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I do like their customer service. Anytime I have needed anything the response has been rapid and quickly resolved whatever my issue was.


Date: September 12, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Communication
The interaction with the company is very fluid we are often in contact to process new policies and to cancel pending fees in this way that everything is going very well


Date: September 11, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
My insurance covers almost everything in my home from real estate to the house in total covers all time of damage including natural disasters


Date: September 04, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Policy Offerings
This insurance policy covers a large part of my home from the outside as gardens and facades to unmovable and interiors this insurance policy service is ideal for any home


Date: August 30, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
It's pretty easy to navigate. That's very important to me. I would still rather talk to a real person though


Date: August 30, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
The customer service of the company is quite friendly, they usually keep me updated on my insurance policy updates and that is ideal for me.


Date: August 27, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Policy Offerings
My insurance policy covers 90% of the client's needs, due to the high demand in the environment of theft, traffic accidents, loss due to weather changes such as hurricanes and home burns.


Date: August 23, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
The customer service is always excellent and whenever I call I get all of the information that I need and always get accomplished whatever it is that I am calling about being helped by a knowledgeable and courteous representative.


Date: August 21, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
My home is a boat so everything is covered in the case of partial or complete loss as well as all of the contents inside of the boat.


Date: August 16, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
They are very proactive about reminding you about your auto pays and they also send out renewals well in advance of the renewal date so you have time to comparison shop if you want to. They honor you communication options and do not call or email unnecessarily.


Date: August 15, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Customer Service
I like the service to the client of this company because its personnel is very educated in all the senses for this reason I do not have negative points that stand out on this subject in specific


Date: August 11, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
That it takes a little longer than expected due to the clientele they have


Date: August 10, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
It is very good because it covers many Damages as much as caused by a disaster. Natural persons or people


Date: August 07, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
My home insurance covers quite a.bit. Just had a claim on leaky pipes. No issues.


Date: August 07, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Premium is based on credit score. That's not fair considering my ex-husband made some pretty poor choices when it came to paying off debt.


Date: August 07, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I like it since it is a website that is designed for the needs of the client, in short, you can observe the paid policies, the loan of raw material in quotes, among others.


Date: August 07, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Premium
In comparison to other companies, this offers many offers of which I am very satisfied


Date: August 06, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
The insurance premium of this company are quite accessible for any person since their annual payments are low even offering the best insurance service


Date: August 04, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
The website of the company I like because it is simple to manage and simple in the same way is everything in terms of home services and insurance in terms of the negative the page from time to time is out of service


Date: August 02, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Website/App
The website offers nothing that I need. In order to make any changes, I always have to call and supposedly my account is so old that I cannot make payments online so, I have to call to do that as well.


Date: August 01, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Premium
For the amount of risk that my property would have, I do believe that the premium is higher than it should be. Fire loss is an uncommon loss. I have never had a loss. Other carriers are more tho.


Date: July 31, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Communication
This home insurance company keeps me up to date on insurance updates and I love this since we interact frequently to improve my insurance service to protect my health highly.


Date: July 31, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
Sometimes it can take a bit to find what I am looking for. Then getting the correct information on the policy can be troubling. Also, links they send me do not correctly get me to the right spot.


Date: July 31, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
The premium is comparable to other insurance companies. I got a larger discount with the auto insurance with this company, which is why I switched both to them. I saved in the aggregate. Home insurance premiums have gotten out of hand due to all the natural disasters and we are all paying the price.


Date: July 29, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
Their good service and administration, but as I said they take a little bit for the large clientele they have


Date: July 27, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
All the services provided by the Policy Insurance for my family and home I like since they are high-end in responsibility and customer service.


Date: June 08, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
covers all the damages of the house also ensure my children and loss of something like for example my car


Date: May 15, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
good I think it's very good because it provides a very reliable security at the time of handling and it is very easy to download


Date: May 14, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
Each company is designed and adjusted to the pocket of the client, thus providing greater coverage so that all are different, the higher you pay in policies the greater the coverage.


Date: March 17, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Premium
I do not know what other insurance companies offer because I have only been with this specialized insurance company for every boat I have ever owned, which will be over 20 years now.


Date: January 07, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Communication
They sometimes send mildly confusing emails. These lead me to links that are not specific to the area of concern. Their reps are great on the phone tho.


Date: November 19, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
It is a very good website, it has a very good interface and an excellent design


Date: November 19, 2017    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Premium
Well I find it very competitive with other insurance companies because it is very comfortable when it comes to covering damages


Date: November 19, 2017    Age: Above 60    Gender: Male    Marital Status: Married

Website/App
Your website is high quality is unique and unparalleled has no comparison with other pages is fast in many ways your information is highly competitive


Date: November 19, 2017    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service
Anytime I have called the Hartford, they have been very courteous and very knowledgeable. My issues were always solved with the first call.


Date: November 18, 2017    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
They are very timely and personable with claims. My agent is amazing. He is always available when needed and is very knowledgeable.