Top Utah Homeowners Insurance Companies Ranked By Customer Reviews
See who are the best Utah homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Top Utah Homeowners Insurance Companies Ranked By Customer Reviews
Date: October 13, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
Good deductibles I like large deductibles so I can keep my yearly outgo relatively low and I have the deductibles in month;y CD's so I earn a little interest. One company would not allow anything over 250 deductible that is just wrong
Date: October 06, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I've had a very positive experience with my insurance company as they have always been there and they usually provide me with the best rates
Date: September 06, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I have used American Family Insurance for about 6 years now, and never had a problem with it. While I really have no way of knowing how well they will handle the situations I may or may not have.
Date: September 04, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
The deductible is a little bit better than other insurance companies.I also would like to note that the reputation for American Family Insurance is much better than others in my area when it comes to deductibles.
Date: June 28, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
My insurance company makes sure to follow through with requests and they contact me right away if something needs to be addressed. They always communicate with me when needed.
Date: April 28, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
The premium we are paying is comparable with other insurance companies. We are getting discounts for having multiple products with American Family so, in the end, we are paying less.
Date: April 25, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
Jewelery, personal items such as furniture, clothes, and food. Medical expense and personal liability
Date: December 21, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I like that my company's website is easy to navigate and I can find what I am looking for. I can also easily pay bills and check on my policy coverage.
Date: November 04, 2018 Age: Above 60 Gender: Female Marital Status: Married
Policy Offerings
Covered under our policy are theft of items in the home like jewelry, electronics, appliances, etc., fire damage, damage from nature like hail damage on roof and siding, damage to items in the home as states above.
Date: October 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I really can't compare it to other companies as I've not looked into them. I did speak with a friend regarding her company and another friend regarding theirs and it seems that for a little more, I would get better customer service and services covered via other companies.
Date: October 03, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
The premium provide by this company is so valuable compared to another companies.
Date: October 02, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
What I like about the companies website is that it is eAllied Insurancely navigated. I am not a very tech savy and I have been to a lot of websites that are not very user friendly. Theirs, however is really good!
Date: October 01, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
I love that the people you speak with at the company are always friendly and helpful. I dislike trying to contact my local agent because often you have to leave a message due to no one answering the phone.
Date: September 29, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
It seems a bit outdated. The layout isn't intuitive. The payment process is a bit clunky in my opinion.
Date: September 28, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
The premium is excellent!!!!!! Very good rate for a well known insurance company. Other highly known good quality insurance companies want quite a bit more for the same type of policy.
Date: September 25, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
I think the premium is kind of middle of the road, not the lowest but certainly not the higher among other companies who write homeowner insurance.
Date: September 22, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
In truth, I actually did no comparison shop with other insurance companies. Growing up my parents had American Family Insurance, so I just got it because my parents liked it. Simple as that!
Date: September 20, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
Everyone I have talked to in general passing has been very polite. Our agent always sends cards for our birthdays and Christmas. When we were filing a claim though, the agent always seemed very stressed/frustrated and didn't seem to have a good grasp of the process.
Date: September 19, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
My insurance covers damage to my apartment from other people and fire. My insurance covers theft so if someone comes into my apartment and steals something it is covered.
Date: September 18, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
My insurance provider covers pretty much anything that might happen to the house and one outbuilding, minus a $1000 deductible. The coverage includes medical incidents.
Date: September 17, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I like this company's website.Because,it is very easy to communicate and it is really helpful.
Date: September 16, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The company website is more helpful and we can able to know many offers.The mobile app is somewhat good.
Date: September 15, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
the customer service of the company is so so good, every time they are helping with the kindness
Date: September 10, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
There is no mobile app for this company that I am aware of. However if there were, it would make things much easier than having to log onto the site.
Date: September 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
They pay for damage also including piping,electricians and other damage also.
Date: September 10, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
I really like the interaction of my insurance company. I dont think I will end up going to anyone else. They explained everything I needed to know in laymans terms, without a lot of techno babble.
Date: September 08, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I dislike how the website only gives very general information. When I had an active claim, I tried to find information about that claim through the website, but this functionality did not exist.
Date: September 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
Website is fine for the most part. I haven't really encountered any major issues that I can recall. It's just a standard website.
They give multi policy credit,they will schedule items like jewelry or computers which are covered anywhere, they offer a choices of coverage to add like earthquake, increased liability limits, etc.
Date: August 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like your website is very dynamic and very easy to use have many options that offer and I think it's excellent
Date: August 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
The interaction has been relatively good except for the time I filed a claim. The secretary could have done a better job keeping records straight and not wasting time.
Date: August 12, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
covers my entire home at high risk and my needs as a server is a good company from the minimum to the most expensive covers me
Date: August 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I feel like to premium is comparable to other insurance companies. The premium is so low that it doesn't really make sense to even shop around to save like a dollar or two.
Date: August 07, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
its covers the full package that includes of things that presented inside
Date: August 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
the interaction between the customer and the employees in the company is good they receive us with a honor,their presence will attract us to join with them.
Date: August 06, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I think all companies are good.But to my preference is for American family insurance company it is really is very fair.
Date: August 06, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
I really like the company's communication.Because it is easy to understand and really very helpful.
Date: August 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I think the company's customer service is second to none, especially regarding my local agent who is always ready to answer my questions and make whatever changes I need.
Date: August 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I like that they are prompt with a response to any questions I have. They email me sometimes about things. I like the marketing emails they send from corporate. They are nicely designed.
Date: August 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
This company provides services for plumbing issues, appliances, heating, hot water heater, roof leaks and most basic items are covered.
Date: July 30, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
My home insurance is a condo policy, so it covers everything wall-to-wall inside my unit. In my policy I have it where I don't have to show proof of value for everything in case of an entire loss.
Date: June 13, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
Anytime I have called the home company about my policy, they have always been able to get answers for me usually at that time or call me back if they need to do research.
Date: June 08, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
Of course, I would be happy paying less, but knowing that I have coverage gives me some assurance that if anything does happen, I can get some help. Other insurance companies were in the ballpark, but I chose American Family because of the local agent.
My premium seems reasonable, but I have not compared it to other agencies. I should probably do this but it just seems like a big hassle.
Date: June 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
they have a good communication with their clients in certain cases they take a little time but they are always efficient when it comes to solving a given problem
Date: June 01, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
the website is easy to navigate and it gives information about premium amounts, coverage, policy dates, payment plans and policy limits.
Date: May 28, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
The company's customer service is great. I have a local agent who I can call whenever I have a question or a claim and they help me right away.
Date: May 09, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
There are multiple people to talk to and this can get complicated. Our main agent is not the one who handles a claim. It was fairly hard to get in touch with our claim agent. They also transferred our claim near the end of its completion and did not tell the new agent that he was taking our claim, leading to delays.
Date: March 11, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
Overall I really like the company's customer service.Because it is easy to communicate and really very helpful.
Date: March 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
They have a good customer service when you call solve your problems without any inconsistency and as quickly as possible and always when it is within reach
Date: January 25, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
The company's website is acceptable. I've looked at it but really haven't explored it. To be honest, I haven't had to use it, because there is a local agent in town. The only time in the past two years that I've had a claim, I called her and she took care of the details.
Date: January 18, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
Damages to home as a result of nature, "acts of God", are covered. Flooding is not covered. Damage by other people is covered (such as someone driving a car into the house). Items in the home are covered. Breakages of things like plumbing is not covered .
Date: December 29, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
is a very good company I recommend it too much to other servers it is very itul and is responsible when designing a plan to benefit the client
Date: November 27, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
It's coverage is really good.I like the coverage and offerings by this company.
Date: November 19, 2017 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Policy Offerings
coverage for specific items such as jewelry, fine arts, collectibles and other miscellaneous personal property. hazards such as lightning, hail, windstorms, fire, smoke, explosions, vandalism and theft.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
The customer service has been OK. Even though I like the fact that I have a local agent, the one time I filed a claim there was some miscommunication between me, the agent's secretary, and the adjustor. I also did not like the adjustor's recommendation for what needed to be repaired and how (more extensive than necessary, in my opinion). Plus, his recommendation for who to call did not pan out, as the company was no longer in business.
Date: November 19, 2017 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
others may offer a high rate but this one is satisfied for our family members and for me to personally
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
I dislike how when there's new ways to lower my premiums, they don't offer an insurance review. I have to actively seek that out.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
The have great customer service. We had a big storm a few years ago and I had some damage done to my roofing from falling branches. I called em up, and they were very friendly and helpful!
Date: October 25, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I have not compared or looked into other offerings from different companies so I have to assume that my premium and deductible are adequate for my current situation and comparable between companies
Date: October 24, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
INSURANCE POLICY IS THE VERY NICE AND VERY USEFUL COMPLETELY AGREE OR THE INSURANCE SURVEY
Date: October 24, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
State Farm has the best premiums for myself. I have full coverage on my vehicles and also have a huge amount of insurance on my home including flood insurance. They have very reasonable rates.
Date: October 21, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I AM VERY SATISFIED WITH THEIR CUSTOMER SERVICE, AS THEY ARE ALWAYS QUICK TO ANSWER THE TELEPHONE, ANSWER QUESTIONS ABOUT OUR POLICIES, AND MAKE ANY CHANGES OR UPGRADES IF WE NEED THEM.
Date: October 14, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
i had to make 2 claims , both were handled very well . They took care of everything and kept me updated with phone calls and mail.
Date: September 17, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
They are the best when it comes to service because they are very kind and they wanna help you with anything you have to say to them.
Date: September 14, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
The deductible on my current policy is extremely lower than the one I had with my previous company. Again, this was one of the reasons I chose to switch back to State Farm.
Date: September 14, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I haven't had to make a claim yet with them. However, their rates and customer service are great. If I should ever need to file a claim I'm sure that it will go well and I'll be taken care of with them.
Date: May 17, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The app is easy to use. I can pay my bills to get in touch with the representative for my account easily. There is a chat feature so I don't have to call and wait on hold. I can get all the info I need from the app. There is nothing I don't like about it.
Date: April 10, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
We always get prompt service from the agent. We have never had to dislike anything about the company. I cannot say that we have ever had any issues.
Date: December 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
losses caused by fire or lightning, theft, freezing of your plumbing system and windstorm or hail damage. Loss of structure by wind, fire etc.
Date: December 07, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have nothing bad to say about the customer service. We have never had any trouble dealing with them. They are always friendly and courteous to us. We never have to wait long for a callback and have prompt service.
Date: October 01, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
My agent is a good guy and is always willing to help me with any problems I have. I have been with him 20 years and maybe had 4 questions.
Date: September 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I've never had a problem. I always have someone get back to me in a real quick manner.
Date: September 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
Furniture, jewelry, computers, appliances, animals, clothing, electronics, groceries, phone, books, purse, wallet, shoes, guns, piano, guitars, tanning bed, workout equipment everything is covered in the policy
Date: September 19, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Website/App
I don't use the mobile, but the website is super easy to navigate and get information. Previous policy's I've had have made it an absolute chore to do the most basic tasks.
Date: September 19, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
What I like about State Farm is that they listen to their customers whenever they have a problem. They work with you to help you solve the problem in a small amount of time and they know what they are talking about. There is nothing specific that I dislike.
Date: September 15, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
The customer service is easy to deal with and they always answer the questions that I have. I can contact them if I have any questions or other needs.
Date: September 15, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
I do not believe that I have ever accessed the website of my homeowner's insurance company. As a result, I could not tell you my impressions of it.
Date: September 14, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Communication
I like the interaction and communication because I was able to get a live person on the other end who actually listened to my questions and helped! That doesnt always happen with other places I have experienced.
Date: September 13, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
I loved how easy the process was to sign up. I also loved how kind and nice the agent was and how she went out of her way to find the perfect price for us.
Date: September 13, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
They're pretty good. However, whenever I meet the agent in person, he's always trying to upsell me on stuff I don't want. It's kind of annoying.
Date: September 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
My homeowner's insurance covers all the basics. It covers damage to or replacement cost of my house, my garage, and my shed. It also covers physical harm to people on my property.
Date: September 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
They cover a lot for a low price. They cover damage, whether caused by me or by unforeseen circumstance (ie: fire). They cover any and all structures inside and outside of the townhome and also pay a small portion of medical if the damage to the townhome also involved damage to one of us.
Date: September 03, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I like the website. I can go on there and see what I need to see when I need to see it. It's easily accessible and it puts my mind at ease being able to look at everything
Date: September 01, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I feel that my premium is a decent price, I haven't shopped for other insurance quotes recently so in all honesty I really don't know if it is fair or not. I feel like it is a price I am willing to pay but I guess it wouldn't hurt to shop around. We are 'bundled', and it just easier to keep things how they are.
Date: August 30, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
Sometimes I get too many "stock" advertisements from them, but other than that minor annoyance, it's great.
Date: August 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
The best aspect of our insurance is our agent is located a very short distance from us. Should we ever have the need, we would have the ability to speak face-to-face in order to have problems resolved now and not after 20 emails and phone calls.
Date: August 23, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I liked the app and the ability to click the camera and take pictures to show the company the damage to get the estimate and money instead of just waiting for the mail to get through.
Date: August 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I sought out other companies to price compare, but state farm Coverage was the company that came highly recommended from the manager's office at my townhome complex. I found that in comparison, State farm was considerably cheaper even though they offered slightly more than other companies.
Date: August 13, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I have not had any issue with the customer service department thus far. I had questions, I called and got a human being, and they answered my questions quickly and clearly.
Date: August 11, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The premium costs from State Farm Insurance were much less expensive than nearly every other company for the exact same product. It was surprising.
Date: August 10, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I get a renewal notice like once a year and I usually just recycle it. TO be honest, not sure what I really need.
Date: August 05, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
The communication is very good with this company. I can contact them and expect to interact with them as needed and they can take care of my needs as needed
Date: August 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Play where pointman Belanger just like about the interaction medication insurance company 100% completely good the communication interaction from State Farm is perfect or whenever they don't waste anytime to get it done.
Date: July 29, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I like that they reach out to their customers to make sure there are no additional products that they can offer them. I also like that when you make changes online, customer service will email you to verify the changes.
Date: July 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I am satisfied with the communication from my insurance company. They do not contact me unless there is something wrong and I am perfectly all right with that.
Date: July 24, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I don't know what there is not to like. They have located very close to the community and the agents are practically your neighbors.
Date: June 23, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I do not dislike anything about them. All of the agents are very helpful and courteous
Date: June 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I don't use their site because initially I could not log into their system due to an error. I just call the 800 number anyway to make payments.
Date: May 27, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
They send a physical letter for policy changes and I get a monthly email about my statement and what not, and I like that. This is one part I would not change about them.
Date: May 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I got quotes from other insurance companies and State farm was still the lowest. Not even my credit union could offer lower rates through their insurance.
Date: May 05, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
It was much cheaper than others. Some insurances wouldn't even offer us a quote
Date: December 30, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
I don't remember the quotes I had, but I get to mix a lot of different insurances all together, so it ends up being a real nice deal for me.
Date: December 29, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
The website is very easy to use. I can go to the website and easily find what I am looking for. Things are clearly labeled and well-explained throughout the site.
Date: December 02, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
It's very old-timey. It's difficult to navigate to where I want to go quickly and I always have to click through a bunch of things to get to the place I was going to. I feel like if you click "policy payment method", that's what it should go to.
Date: November 27, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
Homeowners insurance is going to be about the same with most insurance companies. I feel that you should be rewarded at least annually for not having to file a claim and such. It would be nice to receive discounts and rewards from time to time when you pay so much for a company.
Date: November 23, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
It's a low premium compared to other companies. It gives me the coverage I need at a good price. I don't think anyone else could give me the low premium that I have
Date: November 19, 2017 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I call the State Farm office regularly and am always treated respectfully and receive all the help I need. I can't speak for the national Representatives but the local staff is great.
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I don't really know anything about the premium compared to other insurance companies. I just bundled with my auto insurance company because it sounded easiest for closing.
Date: November 19, 2017 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Website/App
I like the fact that you can get online to view your policy and make payments and such. I dislike that it's a little difficult at times to log on and they do not offer quotes online. Instead, the agent has to call you to give you a quote. There is no purpose of getting a quote online if someone has to call in the end to give it to you. I like the fact that I can make changes online.
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have never needed to access the customer support for State Farm Insurance. My contact with them through my agent has been very good, however.
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
To be honest, I’ve never had a claim for a home, only for my car. The service I received for my car was fantastic.
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
Like I said above the local staff from the nearby office is great. They always answer my questions thoroughly and get me the help I need.
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
I like the fact that they can usually always answer my questions when I call or when they call me. If for some reason they cannot, they have the agent call me directly.
Date: October 18, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
I do believe my premium is 8 dollars higher than a different quote I got at the beginning of the year. I am able to bundle them together for easy payment
Date: September 19, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
The policies are fine. There is actually quite a bit of selection and ability to really craft what you need for home insurance. I never feel like I don't have the ability to get what I want from them.
Date: September 19, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I think allstate is a relatively good company, i guess i'd give it a three. they don't act with much urgency nor do they seem to pride themselves on customer service. i was much happier with liberty mutual, to be honest.
Date: September 18, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
Allstate offers flood insurance, fire insurance, personal belongings as well as personal injury insurance and I am very satisfied with what they offer. There is nothing else that I could possibly need insured.
Date: September 12, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
The premium and deductible are perfect for my situation. We sat down and were able to negotiate and work out what would be a good premium and deductible for me. Compared to other agencies, it's pretty good.
Date: October 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
The customer service is okay thankfully my realtor is holding my hand step by step rather than having to figure it out all on my own
Date: September 19, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I have not dealt with the customer service that much, but when I have, they have always been kind, courteous, and extremely helpful with any problems I witnessed.
Date: September 16, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
Of course, it would be great if the premium were even less. Perhaps they could reduce the deductible each year we're claim free like they do for our auto insurance.
Date: September 15, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
Feels outdated and is not user-friendly at all. I think it needs just totally re-done.
Date: September 07, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
I think it's a bit higher than I'd like to pay but not too bad compared to other companies that I've looked at around here.
Date: September 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I have only used their website a few times, but when I have, it has always worked smoothly and solidly. No complaints at all.
Date: August 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
We have not had a lot of contact with the customer service other than setting up the policy initially. But the contact we have had has been positive.
Date: August 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
Compared to other insurance companies, it equals out the same. Allstate provides a discount for having multiple policies under them. The discounts stack with other features such as DriveWise
Date: August 10, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
I have had to call for various reasons over the years. They always treat me like family when I call and make me feel like they value me as a customer.
Date: August 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
We switched to Allstate in the recent past in order to get a lower premium. The premium we are now paying is about 30% less than our previous company and the coverage is virtually the same.
Date: August 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
An easily responsive company, nice service, smooth-talking never blocks the call help with anything I have got.
Date: August 01, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I only have had this one insurance company, so the only insurance premium I have ever seen or been introduced to was the one with my current insurance provider.
Date: June 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
Terrible. Really annoying staff, trying to constantly sell me more and never have any answers to my questions, worse than a politician when it comes to dodging questions.
Date: May 15, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
The company's website is easy to use and navigate. You can contact an agent easily and then have a good fact section for questions on your policy.
Date: May 07, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
The contact and communication have been fairly minimal but has been wholly positive till this point. We hope that we will continue in the future.
Date: May 03, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Communication
I don't have any communication with them unless I contact them. They send me a letter once a year when its renewal time.
Date: March 07, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
The people that I've ever talked to through this company are so annoying. It's like I'm talking to a used car salesman. I've already bought their product, why are they trying to convince me everything they have is perfect and awesome. Just answer my questions and stop the runaround.
Date: January 23, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Customer service is superb. The agents do most if not all of the legwork when it comes to processing things. They treat me nicely and go beyond the standard to make sure I'm satisfied.
Date: November 19, 2017 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
The app's user interface is very simple and easy to follow. If I need to make a payment, it sends me a reminder. All of my policies are easily viewed both online and offline.
Date: November 18, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
It covers the dwelling and loss of use. There is an umbrella policy as well. There is no flood insurance or any other type of add-on.
Date: November 18, 2017 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Communication
This ties into the customer service answer, however, the company has always communicated well and given me respectful answers and quick answers.
Date: October 22, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I’ve never really had a problem. Any minor inquiry that I’ve had has been more than adequately resolved. Really easy company to deal with. You can also package with your auto insurance.
Date: October 20, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
After Hurricane Irma, I contacted Geico and sent in the required pictures and paperwork. They extremely understanding of the situation, and expedited my damage claim.
Date: October 13, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
I would say that the premium and deductible of my policy is somewhat comparable to other companies, but I have full trust in my insurance company because they have always been reliable.
Date: October 05, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
My premium and deductible was actually alot cheaper than other companies. I had an e-company for a time before Geico and it was supposed to be alot cheaper. I quickly found out that the reason it was so cheap
Date: October 05, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
We've never had a claim with Liberty Mutual and I've never had to contact them directly. Generally the customer service with Geico is fine.
Date: September 29, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
My deductible is overall the best I could get, it's the lowest deductible and I have the same coverage as I would anywhere else. The monthly premium isn't high either
Date: September 16, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
In comparison to other insurance companies, it is the attention and comfort that they will offer to all their clients as well as a timely payment when using their services.
Date: September 16, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
Geico is not the cheapest insurance policy but it provided the most coverage at the price that I could afford at the time that I needed insurance. I think that it is a reasonable price.
Date: August 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I dislike the navigability of the site when I log on to either mobile or computer, it is very difficult to find certain things I am looking for.
Date: August 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I like the way in which each of the sections presented in the insurance page is handled, besides it is very comfortable when it comes to driving
Date: August 13, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I do not like how the mobile app always crashes and is hard to navigate. I do like how the customer service is easy to reach and friendly.
Date: August 08, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
What I like about the interaction with this company is the information that we get to help each time we need this type of advice
Date: August 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I don't have any interaction except the yearly mail in of coverage I have in the house, I suppose this is better than receiving a bunch of junk mail from them.
Date: July 31, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I love the customer service. They are always very friendly and easy to reach. They have always been helpful in answering any questions that I have.
Date: July 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
My insurance provider offers flood, fire, natural disaster, and harsh weather damages. Sometimes you have to pay extra but it is all generally 100% covered.
Date: July 26, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
The premium is comparable to other home insurance companies but I can bundle with my car along with other discounts related to my employer. The premium is also bundled with my escrow so it is less on my mind.
Date: June 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Good, they send enough emails and communicate when it is time to renew. All interactions have been positive and I have not had to file a claim.
Date: June 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
They always send informative notifications on the app whenever they have any updates or need to express valuable customer information. I dislike how sometimes it is not a person, but instead a robot.
I have had no reason to use the company's customer service so I do not have any likes or dislikes, as it related to car insurance though they customer representative was pushy.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
The customer service of our home insurance company is at a high rate scale. We can always find a contact number to call and ask any questions we might have at the time. If it's not the correct department they always transfer us to the correct department or gives the number to call.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I like the biggest of the things that offer this type of companies that I think are necessary for the safety of our
Date: October 11, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I am deeply dissatisfied with the customer service we have received from several different insurance companies. The incompetence is staggering. The availability to resolve issues is lacking and time consuming.
Date: October 09, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Liberty Mutual has been great as a home insurance company. I haven't had any claims to file with them, which could have an impact on my opinion. But up to this point there have not been any claims.
Date: September 15, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
My premium and deductible are both extremely reasonable. They did not raise my premium at all after a small claim. I have never had any kind of increase which is great.
Date: September 11, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
I didn't see a difference in the deductible because you can select the deductible for yourself. Based on the Deductible you select determines your you premium.
Date: November 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
It is hard to understand and figure out what my insurance covers. When I speak to someone, it feels like it is insurance jargon. I had to really sit down and read page by page of my insurance on the website/app to fully understand what is covered. This does not even cover how to go about with claims without calling them. I feel it is better to call them than use the website to file a claim.
Date: October 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
We have only filed 2 claims before in 16 years. Customer service was okay both times. Quick to send out an adjuster but it took a while to get the funds in order to get our repairs done.
Date: October 03, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I have a mobile home so most insurance companies won't even cover my home. MAllied Insuranceon specializes in mobile homes so it makes feel more confident
Date: October 01, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
The customer service when I have had to call is awesome, they always thank me for being a customer and are normally able to answer my questions and help me.
Date: September 21, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
My home has everything covered, the outside, attached structures to my home, also the shed that is in the yard but is not attached. I have a replacement policy for the material inside my home
Date: September 19, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
There are not a lot of features on the website other than access to my documents and the ability to file a claim. I pay my mortgage so I never had to pay online but that is also an option.
Date: September 15, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
Our premiums keep increasing every year, we are thinking about finding another company.
Date: September 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
I have had luck using the website in the past for adding and re-adding coverage, but just recently I needed to change something on my policy and I had a very difficult time doing this and was given a notice I needed to call.
Date: August 23, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
The site is easy to navigate,and lets me see all of my payments that have been made and the due dates of the upcoming payments. I can see my policy and the numbers that I need to contact to more information
Date: August 08, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I feel that my premium has gone up considerably since we purchased our house and we have made no improvements to warrant this. I am sure I can find a cheaper premium so, I will need to look into other insurance companies.
Date: August 07, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
It seems like every time I have had to contact them it has been positive and they always answer my questions and help me the best they can.
Date: August 01, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I feel my premium is very satisfactory and acceptable to pay. There are many places that charge so much more for so little coverage and it is sad so I am lucky to have what I have
Date: July 31, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
The communication is great. They kept me posted in everything that was going on and I if I had a question they were there to answer without having to call back or leave messages
Date: June 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
I very rarely get any communication from them other than my policy statement and documents once a year in the mail. Otherwise, I do not hear from them at all.
Date: December 26, 2017 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Customer Service
I have used the customer service only once in the 15 years that I had them. They were very helping and took care of everything very quickly
Date: October 15, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The deductible could be a little more. I am satisfied with the amount I am being charged for the entire year though. My guess is that other companies have more options for deductibles.
Date: October 13, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
we have had this company for over 22 years .so i really cant compare to others
Date: October 08, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I am pretty happy with farmers insurance. They overall have a fast response time. They are compassionate and sympathetic. I feel like they really care.
Date: January 19, 2019 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Website/App
I like their website because it's definitely user-friendly, and it's super easy to navigate. On the site, you can get various quotes, manage your user account settings, view and print policy declaration, submit a claim, check claim status, get useful tips on a variety of topics, and request to chat live with a representative.
Date: November 28, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I Haven't checked other companies premium rates in years to compare to make sure I'm getting the best deal, I need to do that today.
Date: October 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
They're kind and nice and talk you through whatever you need to talk about. They are calm and cool and collected during crisis moments.
Date: September 19, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
They're kind and nice and talk you through whatever you need to talk about. They are calm and cool and collected during crisis moments.
Date: September 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
It's so easy to use. You're sitting there trying to find what you want and it's so easy to find. You can search, you can browse, it's so easy.
Date: August 21, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
I have only ever used the one, so I feel like I'm not qualified to compare one insurance company to another insurance company.
Date: July 29, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The insurance coverage is reasonable and the premium is not high. Other carriers offered comparable coverage for a higher price.
Date: May 07, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I think that my premium is pretty standard and overall very fair. I am ok with the premium that was charged
Date: January 13, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Policy Offerings
My insurance provider covers the likes of fire, tornado, and flooding. It also covers vandals, breaking and entering by menacing villains, and sinkholes.
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
The few times I have had to use the customer service through email and over the phone, my questions were answered quickly and without much issue. The small encounters with the customer service led me to be confident that if and when I make a claim it will be handled quickly.
Date: October 22, 2019 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
Always get a quick response when calling. They are fast, efficient and knowledgeable in the answers to questions. very personal when talking to a rep
Date: October 17, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
i really very happy to have an insurance in progressive. because it would help me a lot in cyclone times. they will promote and give more support for my family.
Date: October 08, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I have never made a claim with my home insurance company but the process was smooth when I was initially receiving a quote and starting the policy.
Date: October 02, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
My experience with Progressive has been a positive one. I have not had to call them many times (knock on wood) but each time that I have it has been easy.
Date: September 11, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
The deductible is a bit big for me. It was one of my qualms about this insurance but once I get past that it's really not that big of a deal.
Date: September 29, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
The communication between my insurance company and I is very nice. They never call me unnecessarily with advertising calls and always answer my calls when I call them.
Date: September 23, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Sewer damage is covered. Flood damage and fire damage are also covered. Property theft is covered. Wind damage and all acts of nature are covered.
Date: September 20, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
Their premiums are far cheaper than all of the other competitors plus the payment is rolled into the mortgage payment
Date: August 27, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I'm not sure right now on any differences. I do know when we were looking to change from farmers we looked into the differences in premiums and found progressive to be at least better than most that we looked at.
Date: August 08, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
their customer service can be slow and not always the most effective. It's a small company so their is only a couple of people there.
Date: July 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
It is a small company and they are not always the most helpful or easy to get ahold of. Their is no online access so calling the office is the only option
Date: May 13, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
It is a small local company so they do not have a website or an app that I can use.
Date: October 18, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I have found the experience with my insurance company has been a very good one. My insurance agent is helpful and experienced. They are quick is respond to questions and give us the best experience possible.
Date: September 18, 2019 Age: Above 60 Gender: Female Marital Status: Married
Premium
the premium and deductible were similar to others in this field and I was happy enough with the quote to go with it.
Date: September 06, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I have only had to call my home insurance company once since we've owned our home about a tree that fell on a shed and file a claim with them. The process was actually pretty smooth.
Date: March 06, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
The customer service is great for my home insurance company. I live in a small town and they are very nice.
Date: September 15, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I like how easy and accessible it is to view my policy and make certain changes if I need to. I also like how the app has an email and chat feature.
Date: August 26, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Communication
From the moment you walk in the door, you are greeted with a friendly smile. I have never had to wait too long to see my insurance agent.
Date: August 24, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
They are good about calling and updating you on what can be changed and anything that can be added to your policy.
Date: August 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I believe that the premium is more expensive than most other insurance companies. I am not convinced that they would cover much if I needed to use it.
Date: August 20, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I am not able to change my policy online! I have to go in person to do anything and it takes at least an hour each time. It is super annoying and I am even looking into switching companies because of this!
Date: August 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Our insurance agent is very knowledgeable and personable. He is easily available via phone or email and is always willing to help whenever needed.
Date: August 06, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
It's very generic, you can't review your policy or make changes. You have to call the office for everything you need.
Date: May 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
The mobile app does not always work. It is hard to actually get into the app and when you do get in you usually cannot get any of your information that you need.
Date: October 08, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
My policy is a bit higher than others and lower than some. However, my agent is great, so if something does happen I know I can trust her and Nationwide to make things right.
Date: October 06, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Nationwide has been good to me when it comes to customer service. I have a representative by the name of George who calls me every few months to check up on me and to see if my plan is to my liking.
Date: October 18, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
I think they could be faster with thier service but other than that it is okay
Date: October 02, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
I think Allstate can give me a better deal but I'm not sure about how much coverage I want to call them because they offered a quote of $350 a yr. That's awful low...
Date: September 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
My agent's office is a few blocks away and his office and staff are great. At one time I did have auto bundled with them but Allstate was much lower for my Auto insurance.
Date: August 25, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I really not sure because I usually contact my local agent directly and if he's not reachable, his secretary is very helpful as well.
Date: June 06, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I have not been on my insurance company's website In several yrs. I also don't know if they have a mobile App. I usually just refer to the policy update they send me
Date: November 18, 2017 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
They send me a policy update every year and lost what I have for protection and what they Suggest I should add or take away. Occasionally the check in throughout the year
Date: October 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
There really hasent been any interaction or communication since i first opened the policy. They send me a christmas card every year so they are okay in my book.
Date: August 08, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Premium
I haven't checked with any other insurance companies since i first got my condo over 4 years ago.
Date: August 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
Theres not much to dislike. When i am logged in i can see my policy and any documents that i need access too. Thats the most important to me.
Date: May 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
My home insurance policy helps replace any damage or repair needed from the walls in of my condo. It does not cover any floods.
Date: December 01, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
The premium is quite lower than other companies but they are very high as per our family
Date: November 18, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Im in the middle since i have never needed to use the company's customer service thus far.
Date: August 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
The website offers everything I need to do in terms of insurance. I check claims, pay bills, look at policies and current discounts that I can have applied to my policy.
Date: August 09, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
Whenever I call I always get ahold of someone that is helpful and they meet all my needs. Filing a claim is easy and they are compassionate about what has happened and why I am calling to file a claim.
Date: August 01, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
My policy covers the building, grounds, landscaping, trees, furnishings, interior items, personal belongings, people, pets, and any fixed structures to the house.
Date: November 19, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
The company always sends out new deals and discusses the changes to my policy with me whenever anything comes up. They have an active social media campaign where they reach me and many others.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I believe I am getting the best deal because I combine all of my insurance into the same company and I get a large discount for doing so.
Date: October 04, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I just switched about months ago because their pricing was better then Safeco's. No claims have been filed but they did pay the escrow- so far, so good.
Date: September 06, 2019 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Policy Offerings
Well, they all offer similar policies, but since both of our cars are through Travelers, we got a substantial discount on our premiums.
Date: September 04, 2019 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Customer Service
When we had the hurricane winds come through Cleveland our roof sustained major damage. Travelers was very fast and efficient and were a great help when we needed them.
Date: September 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I have interacted with customer service on a number of occasions including asking about my policy and making claims. In each instance, the customer service people are friendly and knowledgeable
Interactions are minimal and no excessive mailing, selling, or over promotion of items are sent my way. Would even prefer less communication and quarterly emails would be ideal.
Date: July 28, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Customer service has always been prompt, efficient, and the chat services are exceptional. I like that I receive a transcript of the conversation afterwards for my records. No slang is used and no silly emojis; the conversation is always professional.
Date: June 08, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Premium
The premium is fair and I have had good customer service experience with this organization in the past which has determined my ongoing relationship with the company.
Date: November 19, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
The app isn't compatible with my cell phone and not an accessory that I would use much anyway. I prefer the company website and emailed material for any interaction needed.
Date: October 05, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I am satisfied with my experience. I give them a 4 because I am satisfied but they did not provide anything above and beyond to get a perfect score. I've dealt with them with issues of billing and claims.
