Utica National Homeowners Insurance Company Reviews & Ratings
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Utica National Insurance Homeowners Insurance Company Ratings
1 Star
3 Reviews
Utica National Insurance Homeowners Insurance Company Ratings
2 Star
1 Review
Utica National Insurance Homeowners Insurance Company Ratings
3 Star
4 Reviews
Utica National Insurance Homeowners Insurance Company Ratings
4 Star
14 Reviews
Utica National Insurance Homeowners Insurance Company Ratings
5 Star
3 Reviews
Customer Service
3 Star
8 Reviews
5 Star
8 Reviews
4 Star
10 Reviews
Utica National Insurance Recent Homeowners Insurance Reviews & Ratings | Share Your Review
Date: June 28, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
The costs to repair or rebuild my home if there is an accident, the cost of any landscaping, medical payments, loss of use, and any other structures on my property.
Date: April 20, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
They were extremely fair when assessing the damage and processes my claim extremely quickly.
Date: April 06, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
We have only been with them for a short time, but customer service has been top notch the few times we've needed to contact them. Prompt and courteous responses.
Date: April 06, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
Our insurance premium is less expensive than our previous providers, which is always a good thing, especially when the coverages and deductibles have remained the same.
Date: April 03, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I have not been quoted in a while but at the time it was the best-valued insurance that I looked at.
Date: March 27, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
Honestly, the offerings aren't a whole lot different than other insurance providers. We receive the same services and products as others but for a better price.
Date: March 18, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The website seems old and outdated. It is pretty cumbersome to use and file a claim when needed.
Date: February 22, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
They don't have a mobile app but their website is very comprehensive and has a lot of features including one where you can lodge complaints.
Date: February 21, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
They have covered everything including all electronic appliances including cellphones, television, refrigerators against theft, damage. They have also covered the building under the policy.
Date: February 17, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
Never picks up the phone most of the time when in need to get information. The same goes with Email communications.
Date: February 17, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
My insurance company does not have an app and the website is a bit slow in updating the detail on new policies.
Date: February 16, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
It's only the immovable property that has been insured. Furniture is not included in it.
Date: February 14, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Insurance Company's Customer Service is one among the best. I am completely satisfied with the way they handle the complaints of their Customers.
Date: February 09, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I feel the premium against the services offered are best compared to any other service provider. I am completely satisfied with the insurance company.
Date: February 06, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I am completely satisfied with the interaction. They are trained properly on handling customer complaints. They are eager to help Customers.
Date: February 05, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
Compared to other the value of policy is best.The claiming percentage rate is high.
Date: November 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Appliances : range, dish washer, refrigerator, washing machine, dryer, water damage, air conditioning but limited,
Date: October 22, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Customer Service
excellent attention since you arrive until you leave you feel protected without any doubt advise you evaluate your priorities and worry about finding a planideal for you taking into account that they always serve you at the agreed time
Date: October 05, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I feel the premium against the services offered are best compared to any other service provider. I am completely satisfied with the insurance company.
Date: October 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
I like that the customer service is helpful and friendly. Although I have had few interactions, the ones I had were pleasant.
Date: October 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
We never compare with other insurance companies, stayed with the same one.
Date: October 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
The costs to repair or rebuild my home if there is an accident, the cost of any landscaping, medical payments, loss of use, and any other structures on my property.
Date: September 30, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
They don't have one. Or at least I don't know about the website. I also have never directly spoken to them my agent does that.
Date: September 26, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
It's only the immovable property that has been insured. Furniture is not included in it.
Date: September 25, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
My experience with the company's website and/or app is limited. In fact, I do not know whether they have an app. But from what I have seen' the website is pleasant and simple to navigate.
Date: September 23, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
They have covered everything including all electronic appliances including cellphones, television, refrigerators against theft, damage. They have also covered the building under the policy.
Date: September 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
As far as I can tell they are the CHEAPEST in our area.
Date: September 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
This is one of the more competitive premiums. I had my insurance agent shop around and they found the best coverage for the lowest price.
Date: September 20, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
The website is extremely basic and offers very few interactive features. I haven't had to make a claim but if I did the website would not be the place to go.
Date: September 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The website seems old and outdated. It is pretty cumbersome to use and file a claim when needed.
Date: September 19, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Website/App
They don't have a mobile app but their website is very comprehensive and has a lot of features including one where you can lodge complaints.
Date: September 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
like is very easy to apply the company and that are used to app cant used in this app because we cant used in this app because that are very high battery connection yo be used
Date: September 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
good to all my family that lives in my home we are covered by different coverages already of personal accidents and hospitalization
Date: September 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The interaction is good and more clear.But some times The person not giving the exact details what i need.
Date: September 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I dislike that they raised the price very high this year due to a claim I had to file from a leak that ruined my floor
Date: September 07, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
THIS COMPANY OFFERS MW TO PAY AND VIEW ABOUT LOAN DETAILS AND ALL OTHER OFFERINGS IN THEIR MOBILE APP ITSELF AND I LIKED IT
Date: September 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Customer service is good. I enjoy the representatives and they are helpful when you need to call in.
Date: September 04, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Customer Service
It is a nice service and I feel satisfied because it is a very polite and warm, maybe find some things and small details that should be improved, but so far I feel very comfortable
Date: September 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
I do not think the premium is that high but when they do not want to cover things it is upsetting
Date: September 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
The only contact was when we bought the insurance with them, they were very friendly. They even offered us a comparison of other leading insurance companies rate and coverage.
Date: August 30, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
They were extremely fair when assessing the damage and processes my claim extremely quickly.
Date: August 28, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
The premium I pay is a bit low when compared with other insurance companies as it is a company run by the government.
Date: August 28, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
Compared to other the value of policy is best.The claiming percentage rate is high.
Date: August 26, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Policy Offerings
I think it's too expensive and they keep raising the rates every year. 4 years we have never use them, yet our rates rise a lot every year. IT shouldn't be that way.
Date: August 25, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
The premium offered to me is very adaptable to my needs and covers the adequate coverage and at a good price
Date: August 15, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
The specified use of this site is to accurately match users to the home insurance companies to best meet their needs. We do not provide insurance and we do not represent any specific insurance provider.
Date: August 15, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
Never picks up the phone most of the time when in need to get information. The same goes with Email communications.
Date: August 14, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
I am very satisfied by this company service.They also remembering the policy updates.
Date: August 14, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
We have never had an issue that made us look for another company.
Date: August 11, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
When I was signing up for the insurance I was able to do so quickly and efficiently. They also promptly issued a refund check one time without any problems.
Date: August 07, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
Not really have any opinions since we just paid our bills.
Date: August 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
I have not been quoted in a while but at the time it was the best-valued insurance that I looked at.
Date: August 02, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Communication
My insurance company is prompt and reliable with regard to communications between us. I am satisfied.
Date: August 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I had to file one claim and the customer service was second to none. When I called in, I was connected to an actual person who helped me with the entire claim until my life was back to normal.
Date: July 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
they seem outsourced and a little bit unconcerned with my questions about my policy or my payments I find this frustrating at times.
Date: July 26, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The premium is given the large deductible was and is quite low compared to other companies. With the same amount of coverage.
Date: June 13, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Policy Offerings
Compare up to ten quotes from home insurance providers in your area, discuss the best coverage options for you and gain access to the biggest discounts possible. Work with a local agent or get a quote online
Date: June 08, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
We had this company since we bought the house, the coverage increased along the value of the house.
Date: May 30, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
My insurance company does not have an app and the website is a bit slow in updating the detail on new policies.
Date: May 29, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
My contact with customer service is very limited. I have not had to call much. Which I consider being a good thing. It is satisfactory.
Date: May 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
IT COVERS UPTO 50% OF MY HOME VALUE IF MY HOME FACES ANY NATURAL DISASTER OR ANY ACCIDENTS
Date: May 15, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
We have not had any problem with them since we had never filed any claims.
Date: May 14, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I just think they are ok as a company. I really do not have to deal with them too much
Date: May 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
We’ll help you find the right coverage for your property and unique needs. We're experts at helping customers trim their home insurance premiums to better fit a budget.
Date: May 12, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Communication
this site is a top online insurance marketplaces that connects consumers with multiple insurance companies and local agents across the United States. We are not an insurance company or agency and we are not directly affiliated with any particular insurance company.
Date: May 03, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
I am covered for $20,000 worth of damage or loss my appliances my computers even if my property is stolen from my car this can be recovered by the policy I have
Date: May 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
They do try to get back to you pretty quickly when you have a problem. I am glad for that part of the company
Date: March 17, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
CUSTOMER SERVICE IS VERY GOOD AND THEY ALWAYS BE PATIENT AND ANSWERS ALL MY QUESTIONS IN A POLITE MANNER
Date: February 08, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
We got the insurance when we brought outhouse and covered replacement cost if we have to rebuild. It did increase the value year after year. We had no problems.
Date: January 29, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Communication
I get the yearly statement of rates, but never an explanation as to why they raised their rates.
Date: December 29, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
We really had not used the company for anything, just pay the bills.
Date: December 29, 2017 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
At first, when they were getting my business it was all about me and my needs but once I became a policy owner I feel a sense of secondary concern for my concerns.
Date: December 22, 2017 Age: Above 60 Gender: Male Marital Status: Married
Communication
They are very attentive in terms of all the services they offer and plan to offer in the future and they are always very communicated with me about the different services
Date: December 03, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I think the premium is very high and I would not choose them on my own. my mortgage company chose them
Date: November 27, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
My premium is reasonable I don't see much difference between my coverage and the bigger insurance companies
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
If I find a very complete application in everything that covers the insurance and quickly through the page clarify any questions you may have
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
Insurance Company's Customer Service is one among the best. I am completely satisfied with the way they handle the complaints of their Customers.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I like their services .Some times the working persons are not have that much knowledge.
Date: November 19, 2017 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
They have great customer service, I usually go thru my agent, but he loves them.
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I am completely satisfied with the interaction. They are trained properly on handling customer complaints. They are eager to help Customers.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
The policy creating in this company is very easy process and more people trusting this company.It also giving best ideas and policy services.It including all the damage cost at best price.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
The customer service is a bit worse could be due to being a government company. Most of the time it never intimates when the premium is to be remitted at the right time which could make us pay fine for the delay
Date: November 18, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
Customer service is okay at times and sometimes it just seems they give you the runaround. When you pay a lot of money for insurance you should be able to get assistance easy with a claim when you need it
