Weichert Homeowners Insurance Company Reviews & Ratings
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Date: September 24, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I have never made a claim on my homeowner's insurance so I don't have much experience. After Hurricane Sandy, I had a tree leaning towards my house that I wanted to cut down and called them. Because of the high number of calls they were getting I was called back by a 'free-lance' adjuster a few days later who was in Georgia. He gave me solid advice but it was not a great way to provide customer service.
Date: September 22, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I don't think my insurance company has a mobile app or a website that is very user-friendly. It's not advertised or promoted if there is one.
Date: September 01, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
Homeowners insurance is expensive wherever you go but New Jersey where I live seems to be higher than most places. I've never made a claim yet my premium goes up every year.
Date: August 02, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I think my biggest problem with the communication and customer service was that during a major storm they were not prepared to handle the volume of calls with their own staff. The adjuster I spoke to was knowledgeable in general but didn't seem to know much about my policy.