Wolverine Mutual Homeowners Insurance Company Reviews & Ratings
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Date: April 19, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
always send emails and phones call to make sure I am still happy with the service
Date: April 02, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
covers fire, flood anything that would get damaged by mother nature
Date: January 20, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
The main reason I am with Wawanesa is because of the premiums which are very good for good risk customers. The deductible is pretty much industry standards/
Date: January 13, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
I am so satisfied with my company that I overlook some of the drawbacks of customer service. It can take a long time on hold to reach a customer service agent. But they have always responded to my needs in a professional and satisfactory manner.
Date: January 10, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Policy Offerings
So far I am satisfied with my policy. Although the ereal litmus test is when I come to a point where I need to make a claim, then I will know how good they really are.
Date: October 02, 2018 Age: Above 60 Gender: Female Marital Status: Married
Policy Offerings
covers fire, flood anything that would get damaged by mother nature
Date: October 02, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
Anytime I've had to contact them, they always answer my questions and make sure all of my needs are met. They go above and beyond to make sure we are happy and as I've said before, their staff is always professional and kind!
Date: October 01, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I had questions one day call and the rep was very helpful and even called back to follow up
Date: September 23, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I have only had a couple communications with them and they were fine. It was via email and they responded within a day or two. Again, it would be better if they had a better website.
Date: September 19, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
Again, the only interaction is through my independent agent, and they are outstanding in that office.
Date: September 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I cannot compare it with other policies companies because i had never used any other policies or contacted with other companies. so it would be little bit harder for me to compare.
Date: September 14, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I like you that they are very communicative and they are always informing of all the new things that they bring to the service.
Date: September 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
I think I have a fair insurance and coverage on my house. I have looked around and I think it is about what others are offering.
Date: September 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
I'm covered against fire, wind, hail, tornados, falling trees/limbs, ice dams, the weight of snow, sleet, or ice on your roof. Also lawsuits against me/household.
Date: September 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I don't like premiums, period. I feel like it's horribly high but I do have 5 pit bulls and realize that I need more insurance, therefore I will have a higher premium.
Date: September 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I don't like that this company doesn't have an app or a place on their website to make changes or ask questions live via digital.
Date: September 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
very easy to use, customer service is amazing very helpful and always calls you back to follow up.
Date: September 08, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I had to make a claim once and it was so simple and I didn't have to wait long at all to get my money from them. They are always very nice and professional. They make everything super easy!
Date: September 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
Customer service was really good to its best as they are very friendly and very cooperative and of course, helping too
Date: September 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Everything I need is covered in my home policy. It covers loss, comprehensive, medical payments, hurricanes with a deductible.
Date: September 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I don't like that it's not just listed point blank what I want to read. I have to dig around in order to find out what I need to know. I'd rather just pull up the app or their website and have bullet points of the info I'd like to read.
Date: August 28, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I think the company would be better if they updated their insurance company to include an app or a good website improvement for their website.
Date: August 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
It's good easily available but is little bit slow and not highly rated on Google play store.
Overall it's good and contains all essential features.
Date: August 26, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I like this company's website because it is very easy to use and user-friendly. The website offers step by step instructions for making a claim, complete with contact numbers. They also have the option to pay your premium online which is very nice and convenient for busy people like me.
Date: August 20, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The company has very unique and easy features to access for which one can easily understand it.
Date: August 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
The customer service is through my independent agent and he and his staff are outstanding. They are there when I need them and answer all my questions promptly and make sure I have all the coverage I need.
Date: August 06, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
bill with the mortgage so really don't feel the payment, it covers a lot so I am pleased
Date: August 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
My home insurance covers my dwelling, a shed out back and personal liability if somebody falls on my property. I believe it also has an addendum to cover a couple acres of property I own.
Date: August 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I'm not sure that anything is ever going to be perfect, especially when communication is such a big part of life. Too many promotional emails, the bills are supposed to be electronic but I don't get them and have to log into my account in order to see them.
Date: July 31, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
always send emails and phones call to make sure I am still happy with the service
Date: July 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I do not like that it is very confusing and difficult to understand what is the purpose of each page and its letters are very small and make it difficult to read
Date: July 26, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
Dwelling coverage includes the repair or replacement of any damage occurring to the house or anything attached to it; including chimney, decks, porches, garage, roof, countertops, flooring, cabinetry.
Date: June 16, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I find the customer service very helpful. the caller does not have to wait an extended period of time, if they need to talk with a representative. The company also offers a call-back, if wait-times are too long.
Date: June 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
It covers a long term benefits and many other facilities like long term coverage of housing plans and with additional benefits for new home loans.
Date: June 08, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The premium compared to other insurance companies is in line and considerably competitive. The insurance I utilize allows the subscriber to bundle and save.
Date: May 30, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
There is no communication gap but sometimes during extra work load they feel not free to talk on every issue.
However it is also not a big issue and could be solved easily.
Date: May 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I find the company's website fairly easy to utilize. Everything is laid out with large options for making the selection that pertains to your needs. Contact information is large and easy to find.
Date: May 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
my policy covers my entire home against uncomfortable or theft towards my property
Date: March 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
The premium is significantly lower than my previous company, which is the main reason I changed providers.
Date: January 17, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
The employees in their company were really friendly and try to help us in sorting out our queries
Date: December 30, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have never had to file anything with my insurance. Customer service has always been really nice and helpful when I've called asking for help understanding and when I opened my account and got started, they were really great and explained everything fantastically.
Date: December 26, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I find the interaction/communication interludes I have had with the company to be informative and helpful. I have not experienced any language barriers with the representatives I have spoken with over the phone.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
We did some shopping around when we bought our house when it came to finding home insurance. Nobody could come close to this price. Because we bundle this with our cars and boat, we get a good discount. I feel like we definitely get our money's worth!
Date: November 19, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
There is no website or app with Gulfstream. I use an indepedent agent to purchase and maintain my policy.
Date: November 19, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I really like your customer service are very attentive and you can not delay in the response.
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I was somewhat disappointed with the premium as it is somewhat high when compared to others
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
They provided us long term planing with least risks and short payment.
There is also no fixed deadline to pay installments.
