Date: June 14, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Closing Fee
The closing costs were paid for by the sellers, therefore I am extremely satisfied with the lender in this aspect. I am not sure if I could've gotten the same with other lenders because it was my realtor that asked for the closing costs to be paid in the contract.
Interest Rate
Instead of looking for other lenders, I went with the first company I talked to because their interest rate was slightly less than the market rate at 3.75%. However, after buying my home I learned from a friend that I could've gotten an interest rate of 3.25% from her lender.
Loan Officer Service
The entire process was very easy and fast, so I am extremely satisfied with my Loan Officer. I only had to drive to their office two times during the home buying process.
Overall Rating
Pros
I liked that they were easy to contact whenever I had any questions, and were also upfront and honest about the process. They were very quick during the approval as well which was nice because I knew exactly the budget I had to work with.
Cons
There wasn't much to dislike until after we bought our home. I am not sure if it's normal or not, but our loan has been transferred to different companies several times since the purchase.
Date: September 04, 2018 Age: 41 Gender: Male Marital Status: Unmarried
Closing Fee
I think I got a fair cost on my loan. I believe I paid 1% of the loan amount but then I got a $500 discount at closing.
Interest Rate
I was able to lock in a 15 year at 2.75% a couple years ago before interest rates started to rise. It was good timing.
Loan Officer Service
I think he did fine. Once he got my loan in the system though it was handed off to underwriters so I never heard from him again.
Overall Rating
Pros
I like that they have a pretty nice website. I am able to easily get all the info I need on there and also pay principal at will
Cons
I guess that I don't like that there is not some branch close to me. I am sure these people are just out of new york.
Date: July 27, 2018 Age: 34 Gender: Female Marital Status: Married
Closing Fee
Our fees and closing costs were pretty close to what our rep at the mortgage company said they would be. The only thing I wished was that our mortgage wasn't written off to another company immediately. I am not sure if that is how it works but I may have chosen another lender if I knew that would be the case.
Interest Rate
The interest rate is a little bit on the high side. My husband credit is good and clear with a score close to 800. We are Black (African-American), it was our first home purchase, and we are never late to pay anything, so it seemed a bit peculiar that we would have a higher interest rate. We are more concerned with it because we moved along with some of my husband's other coworkers who are white, have quite a bit of debt and even struggled to make their down payment, and they were able to get a mortgage with a lower interest rate. So, I am not very happy with our rate and hope to refinance to get a better one after we build a history of mortgage payments.
Loan Officer Service
He was very helpful in such a competitive and fast moving market. He called realtors during the bidding process to let them know we were approved with money on hand for our downpayment. That was a big influential factor since we had seen several homes come back on the market because of financing issues with buyers.