ASI Homeowners Insurance Company Reviews & Ratings

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ASI Overall Ratings

Reviews by customers

ASI Recent Homeowners Insurance Reviews & Ratings | Share Your Review

Date: October 05, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium

The amount that I pay is not outrageous and they give me good service, so I have not shopped around and don't know what comparable insurance would cost elsewhere.

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Date: September 01, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App

All of my pertinent information is on the first page when I Log-On. It is as they call it a "snapshot". Simple and easy to navigate and edit, if necessary. I actually revised my phone number during this survey. It was that easy and I noticed right away that it needed to be updated as it was right there on the first page.

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Date: August 31, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium

The premium I saw from other insurance companies was higher than what I was paying now so I am very satisfied.

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Date: August 10, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service

Every time I have called to talk to someone about my policy they have been very helpful and courteous. One of the best customer service experiences by far.

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Date: May 03, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication

I'm able to easily call up my insurance company and even if I do not know what my problem is I am able to describe it to the representative and have always gotten the help I have needed.

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Date: May 03, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Website/App

The website allows for me to fill out information on my housing and auto and I can create a policy then pay for it.

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Date: March 17, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication

During my initial call, I was told to expect a call back from a claim rep that same day. I got a call back within an hour.

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Date: December 30, 2017    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Customer Service

When I called them, I went through a short phone-tree and spoke with a representative very quickly and was provided with immediate customer service to work through my issue.

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