Black Ridge Bank Homeowners Insurance Company Reviews & Ratings
See who are the best homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Black Ridge Bank Homeowners Insurance Company Ratings
2 Star
1 Review
Black Ridge Bank Homeowners Insurance Company Ratings
3 Star
1 Review
Black Ridge Bank Homeowners Insurance Company Ratings
4 Star
1 Review
Black Ridge Bank Homeowners Insurance Company Ratings
5 Star
8 Reviews
Customer Service
2 Star
1 Review
5 Star
9 Reviews
4 Star
2 Reviews
Black Ridge Bank Recent Homeowners Insurance Reviews & Ratings | Share Your Review
Date: June 12, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
it too good to have the details in the mobile like next payment and last payment details can be viewed and download up to 3 months and dislike is too slow while peak hours.
Date: May 26, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
they are too good and they providing the service as much quality with customer satisfaction. Considering that all are to be good and then they are being good to handle the customer with training.
Date: May 10, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
While I am not entirely sure about the other home insurance companies, I am satisfied with the premium price and I do not feel as if they overcharge.
Date: May 05, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
they are too good with interaction with the customer because they have the case details of the customer so they go through that and then starts handling.
Date: April 10, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
The communication from Black Ridge Bank has always been friendly and they are eager to assist their customers with any inquiries they may have. I have never had any trouble interacting with the company's representatives.
Date: January 12, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
I selected my current insurance provider because I was able to get the same coverage at a more reasonable price. It seems it is necessary to comparison shop constantly to get the best rate.
Date: January 11, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
I have not had to file a claim, but based on reputation I am confident in good customer service from the company.
Date: December 31, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Policy Offerings
I think that my current insurance company offers about the same policies as other similar providers with a few exceptions.
Date: December 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
The customer service has always been prompt and helpful over the phone, as well as polite. They are quick to find any information requested of them and will respond to the questions thoroughly. The hold times have also been quite short.
Date: October 04, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
The communication from Black Ridge Bank has always been friendly and they are eager to assist their customers with any inquiries they may have. I have never had any trouble interacting with the company's representatives.
Date: October 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I like that my insurance agent will reply by email with any of my requests, and if I request documents she emails them to me, then I can easily search my email years down the line and see the documents that were provided.
Date: September 23, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
The app seems quite difficult to use and the few times that my husband and I have tried to use it, it always seems to crash. The website is much easier to use but can be difficult to navigate.
Date: September 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
My personal property is covered by my home policy, along with the house itself and our shed We also have liability coverage
Date: September 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Food loss in the fridge, mold, backup sewage, items in the home, computers, underground water lines.
Date: September 20, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Policy Offerings
Structure of the home damaged by natural disaster, personal belongings damaged or stolen, and tp $300,000 liability coverage for lawsuits or medical expenses from those injured on your property if needed.
Date: September 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
When I have called in they have not known too much about coverage and I had to wait for a rep with the knowledge to call me back. Sometimes they would call me within a few hours, other times in a few days.
Date: September 10, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
Premium was cheaper than other insurance companies that I checked. I am glad I found them. They seem smaller than other large insurance companies, so a little tougher to find, but they turned out being cheaper.
Date: September 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
a natural disaster recovery and other cover has been covered with this policy and internal damage grantee also given in this policy
Date: September 01, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
they are too good with interaction with the customer because they have the case details of the customer so they go through that and then starts handling.
Date: August 31, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
My policy covers damage from wind and hail, but not just from a leaky roof if it is not caused by a specific event. It also covers theft, and certain personal injury things. Their offerings were on par with all of the other quotes, but they were slightly cheaper.
Date: August 30, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
While I am not entirely sure about the other home insurance companies, I am satisfied with the premium price and I do not feel as if they overcharge.
Date: August 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
Our agent and the representatives for our insurance are always so pleasant and get back to us quickly with the few times we have had to contact them with any questions we have. They always follow up with us a couple of days later to see if we were satisfied or if we had any additional questions.
Date: August 13, 2018 Age: Above 60 Gender: Female Marital Status: Married
Website/App
it too good to have the details in the mobile like next payment and last payment details can be viewed and download up to 3 months and dislike is too slow while peak hours.
Date: August 11, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
Our insurance premium is pretty low for the amount for the amount it covers. I have used other homeowner's insurance policies in the past, and I was paying a bit more for less coverage. Even my parents pay a bit more with their homeowner's insurance for their home and it covers almost the same amount that my husband and I pay for ours.
Date: August 08, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I have a dedicated representative that I go to for service on my insurance plan. She is very helpful and quick to respond.
Date: August 08, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
my policy covers the damage caused by fires, landslides, storms and everything related to natural disasters does not cover one hundred percent, but eighty percent, of the damage, caused to housing
Date: August 06, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Communication
All my interactions (3) have been excellent. I have never had to submit a claim, so I am not sure how that would go, but my interactions have all been positive.
Date: August 06, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I really like the website because it immediately displays all relevant information as soon as I log in. I don't have to click links to find things.
Date: August 06, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The communication with our homeowner's insurance has been wonderful. We have never had any communication issues when speaking to them about any questions we have and they always follow up with us.
Date: August 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
I have dwelling coverage up to $100,000 and personal liability up against $300,000. My deductible is $1,000. My plan also includes personal property, living expenses, and medical payment.
Date: August 02, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
They were ok customer service wise but having to wait hours to days for pricing information on coverage is very frustrating. It's one thing if it's a complex coverage but simple coverage that they offered I had to wait for a response.
Date: August 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
The site of my insurance company is really complete with all the necessary information to be informed about all the services that the company provides to the client, it is easy to use and very complete.
Date: August 01, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
We have shopped around and the premium is half of what other companies have offered us. We pay 680 a year and other companies are 1200 and up some almost 2000 a year. I am completely satisfied with our insurance premiums.
Date: July 31, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
I like the fact that there is a single point of contact and that I can reach out to them by phone or by email. Sometimes this is much easier for me than logging into a website and having to remember my password and login an dall that.
Date: July 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
Customer service is great. They are a national company so they have 24-hour support including chat support. It's very convenient.
Date: July 24, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
Fires are covered, stealing and burglery is covered, damage is covered. Flooding and other weather based damage is also covered.
Date: June 11, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
The company does not have a mobile app, which would be nice to have. The website isn't very user-friendly.
Date: June 03, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I recently switched companies, I went from a $900 premium to $700. I felt this was a good saving for the coverage.
Date: May 14, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
my insurance company is always informed about new offers that are aware of everything, they really communicate very well with all their customers
Date: May 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I got a quote through Geico, my home insurance provider, and it was 50 dollars more than Black Ridge Bank
, so I was very happy with the premium I pay.
Date: May 07, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
its too high and comparing with other latest insurance policy this could be old and high expensive and the tenure period is high
Date: November 23, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I don't believe my company has a website or mobile app. I just have a contact with my insurance agent that has sent me my insurance documents, and if I have any questions I email her or call her, and they take care of it. I like having one point of contact.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
premium coverage is a service offered by the company that I like a great Venice as a customer I am very comfortable with that service currently
Date: November 19, 2017 Age: Above 60 Gender: Male Marital Status: Married
Communication
The interaction between myself and the insurance company is minimal, which is a good thing. The communication experiences I have had have been positive though
Date: November 19, 2017 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
The customer service has always been prompt and helpful over the phone, as well as polite. They are quick to find any information requested of them and will respond to the questions thoroughly. The hold times have also been quite short.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
Sorry, but we do not use a mobile app nor a website to interact with Black Ridge Bank. We always contact them using the telephone, which has not given us any trouble so far.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
the customer service is very cheap, I have nothing negative for the moment I decide on the service, that the workers give me as a client, that has always been very pleasant, they are very attentive and respectful
they are too good and they providing the service as much quality with customer satisfaction. Considering that all are to be good and then they are being good to handle the customer with training.
Date: November 18, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
The coverage is great but they do not have a site that works well with the mobile phones and the website gives only some information about what they offer not everything is on there. It's only an informative website, you have to call them to make changes or check on billing, you can't do those on their site it says to contact an agent so not very convenient.
