Cincinnati Homeowners Insurance Company Reviews & Ratings
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Date: September 13, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
They offer the same as just about anyone else in my area ar a cheaper rate and easier to get ahold of
Date: September 13, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
They're easy to deal with. Customer service isnt automated and I have a direct line to my agent 24/7
Date: September 08, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The premium is 60 dollars per month while my deductible is only 700 dollars
Date: August 22, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
Our premium is less than 500 a year and our deductible is less than two thousand. No one seems to be able to match it, so we stick with this company that gives us a great deal.
Date: August 21, 2019 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
Their customer service is excellent, I give them a 5. They are reliabe, and really cate. The let us know what options we have based on our need and budget. They are prompt, and personable.
Date: August 20, 2019 Age: Above 60 Gender: Male Marital Status: Married
Premium
Their premium is very affordable. We got better coverage at a great premium with all the coverage we needed. They were much more affordable than others while sacrificing nothing in coverage.
Date: August 20, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I would rate them a 5. We have never had a problem with them, the payments are low. If we have trouble and need to contact them it is doone right away. They are very helpful.
Date: August 19, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I rate the service 5. I luckily have not had to use my policy, but everything was very simple and easy to obtain the policy and pay the policy.
Date: August 14, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
The deductible was what I wanted it to be, and the premium is reasonable. I am sure there are some cheaper plans, but not without giving up other aspects that I wanted.
Date: February 21, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
My home insurance policy coverings are very thorough and has complete excellent coverage compared to other insurance providers. My policy had saved me on damage costs from weather.
Date: February 21, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
My home insurance company, Cincinnati Insurance, shows very good customer service skills. They take their time with you on explaining details to your questions.
Date: January 08, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
My premium for this policy is affordable, and though I'd prefer a lower deductible I find that it still is acceptable and was manageable when we had a claim.
Date: January 08, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The rates increases, but it was due to my insurance score increasing. However, I don't have any complaints.
Date: January 07, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
This was the only policy that would affordably cover our home for a variety of reasons. So glad our broker found it.
Date: December 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Cincinnati has been nothing but good to me since joining in 2015. I have not had any problems and would give them 5 stars and a thumbs up
Date: December 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
This is the only home insurance company I have dealt with this far. I hope to deal with others in the near future.
Date: December 24, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
We've had great experiences with our single claim. Our house was burgled last year and from the claim process to the follow up process it was absolutely great - no trouble getting a payment.
Date: November 28, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
They have always answered my questions, been very polite, and I have always had a good experience when talking with their customer service department.
Date: November 27, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
i was looking for other companies offers but this was the best for me
Date: November 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
My insurance company offers everything I need and their policy compares the same to other insurance companies. They have been able to add extra coverage when it is needed.
Date: November 25, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The premium and deductible is in line with other insurance companies. My premium has increased a little through the years, but nothing that outrageous. The deductible is adjustable and in line with other companies.
Date: November 24, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
They offer what most insurance companies offer. One thing they did not offer was insurance on in certain states. Other than that they have a great selection of insurance.
Date: November 23, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I feel that the home insurance rate I have compared to others is either the same or better after speaking with other people that have my same kind of coverage. They also give me a chance to lower or raise my deductible that I feel comfortable with.
Date: November 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I've been with my Insurance Company for 15+ years and have had a few claims in that time. They have been extremely easy to work with and met all my expectations.
Date: October 26, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
The home policy offerings that are covered are the basics and most things in your house with the exception of things like firearms.
Date: October 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
We have a second home in Florida, and the premium compares favorably with that premium
Date: October 05, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
The premium covered under this policy is almost same for all other companies. However the attraction is the service provided by the insurer.
Date: October 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
The Website features a detailed hazzlefree explanation on the verious policies and its coverage. One can fully understand the details even without the help of an advisor
Date: October 01, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
I am really satisfied with the company. However it could be better if the team shows same interest in helping the policy holder to settle claim as they show interest in making us taking the policy
Date: September 30, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
The verbal communication with customer service agents at my insurance company is excellent. I don't like that I receive my bill each year less than a week before the deadline to pay though.
Date: September 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Most things are covered. Most things that can be damage. I also cary a home warranty. Roof, Fire and FLood.
Date: September 23, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I haven't used the website much and I'm not aware of a mobile app. When I have used the website though it has been easy to use and navigate to the information I need.
Date: September 22, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I haven't really compared my insurance premiums to other companies since I just bundle my homeowner's insurance with my car insurance, but it seems really high for a home as low value as mine.
Date: September 21, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
We really received no communication from them except our bill and any adjustments and that is fine that's all I need. I think every 6 months I received an email about the change of seasons and what I can do to protect my home from insects and the weather etc.
Date: September 20, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
The customer service provided by the company is excellent. The customer service executive is highly helpful on all our queries and was able to clear all our doubts with regard to policy and the reimbursement.
Date: September 19, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
The customer service is helpful and friendly on the phone, which I like a lot. However, I don't like needing to frequently call them each year.
Date: September 18, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
the premium is decent compared to other companies simply because I have it bundled together with my other insurance policies to receive a discount
Date: September 18, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
We have not had quotes from other companies as we have been with Cincinnati for many, many years but my sister in law owns the agency and she tells us that our rates really can't get much better than they are. She has been in the business for a long time and I trust what she tells us. We live in quite a nice house so I don't think that paying $1,500 years to protect that investment is unreasonable. Plus, we do get the discount since we also have our auto insurance with Cincinnati. Overall we are satisfied.
Date: September 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The website is so cumbersome to use and log in to. I typically receive my statement/bill in the mail, and I have to call customer service to figure out how to pay using the website every year. They make changes to it but it is still nearly impossible for me to navigate without guidance.
Date: September 13, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
From what I get in return I am very satisfied. The rate isn't that high and the coverage and customer service has been great so far. No real complaints.
Date: September 13, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
The website is easily navigated, and it is simple to find individual items of interest
Date: September 11, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
Cincinnati's web site is very helpful. You are able to see all policy declaration pages plus the entire policy if need be. You can also print anything that you need from the web site including ID cards for your autos. The most helpful part of their web site is that you are able to pay your premiums through the web site and they come directly out of you checking account. Overall, it is a very comprehensive and helpful way to keep track of all your insurance needs.
Date: September 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
their website is not simple to use, but you can file a claim and look up information about a claim on it, but most of the time you end up having to call and speak with someone to get more detailed information
Date: September 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
When I had a claim a few years ago they were responsive and helpful. They were knowledgeable and quick to process things without much fuss. It was a good experience.
Date: August 31, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Policy Offerings
It covers the house and the contents from the flood, fire, or natural disaster damage. It also covers our detached garage from the same sort of damage.
Date: August 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
It has good customer service. I seem to always be able to get someone on the phone. great service!
Date: August 22, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
The website is outdated and difficult to use. They charge to make online payments and this frustrates me. The website contains the bare minimum and is obviously not a major part of their marketing. I have only use the website a few times and not recently.
Date: August 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
My customer service rating is based on the two claims that we have made. They responded quickly and an adjuster was out within a few days and we received a check within a week. Any customer issues we've had through customer service on the phone have been handled.
Date: August 21, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
A couple of years back, we had homeowners claim, which they handled very promptly, and very professionally
Date: August 16, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
I like that the people are nice and informative about my current policy. They always seem to know every question I ask.
Date: August 06, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
The dwelling is covered, as well as contents at full replacement cost
Date: August 03, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
I have a very good premium. It is eAllied Insurancely comparable to other companies. and my montly payment is low.
Date: August 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
For the most part, I deal with the agency for all of my needs and I can't say enough about how well they do their job. They are all very helpful and understanding. As for the company, in the interactions that I have had with them directly, most have been very good. The reps are courteous and do everything that they can to help. Again, my only complaint would be regarding the standoffish behavior of the adjuster and that is not something that is significant as I have only had to deal with him twice - once for a homeowners claim and once for an auto claim. Overall, the company reps have been quite nice to us.
Date: July 26, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
they are good getting a claim started, but once you have filed the claim, it tends to get difficult scheduling with the adjuster to come out to the location to inspect and verify the claim
Date: June 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
It is commensurate with other insurance companies. I have shopped around and have looked at bundling it with my auto insurance with another online insurance retailer but the difference is just not enough to do. The coverage is decent and we have made a couple of claims and there have been no problems.
Date: May 10, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
all structures on the property are covered by the insurance provider, as well as personal belongings located in the structures are covered
Date: May 03, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
once the adjuster has verified the claim and done a report of what is to be paid, it is very confusing trying to figure out what is being paid out for each item on the report, and the adjuster will not explain it so it can be understood
Date: March 09, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Website/App
Sometimes the website can be very confusing and I get lost. Sometimes it is hard to find the information i require. Sometimes it seems to be down.
Date: January 19, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
It's fine. They send me my details once a year and they did ask me to repaint my garage but gave me several warnings and an adequate amount of time to get it done.
Date: December 01, 2017 Age: Above 60 Gender: Male Marital Status: Married
Communication
Our insurance carrier is very prompt in their response to an inquiry, and if the need to callback they do it very promptly
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
The policy have Basic Cover,Hospitalization expenses,Pre-hospitalization expenses,Post hospitalizatio expenses,Day cover expenses,Hospitalization due to accident, maternity cover, now born baby care,and Ayurvedic treatment.
