I do believe my closing costs were high. I had to prepay my taxes and 1 year of insurance besides other fees.
Interest Rate
My interest rate is competitive with other lenders. It has been lowered several times due to refinancing. I have no complaints about it.
Loan Officer Service
I am satisfied with their service. They were helpful and forthcoming with needs and requirements for the loan.
Overall Rating
Pros
They are very helpful and understanding. They keep in contact with me about my loan.
Cons
They are still charging me mortgage insurance even though I have had the loan for over 9 years. There is certainly enough equity to not need it but they won't budge.
Date: June 09, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Closing Fee
We did not have direct experience with the closing cost or fee, as the seller paid those fees due to a stipulation in our offer on the house.
Interest Rate
We were able to get the lowest possible interest rate even though we were not putting twenty percent down on the house.
Loan Officer Service
We were very happy with the service which was provided by our Loan Officer as she adequately described the process and answered all our questions.
Overall Rating
Pros
I liked our lending institution because they answered all our questions quickly and explained the process very well. As first-time homebuyers, it was a little scary but the bank helped alleviate our concerns.
Cons
I disliked that our bank sold our mortgage to another party shortly after closing, though I have heard and read that that is pretty standard within the industry.