Date: February 21, 2018 Age: Above 60 Gender: Female Marital Status: Married
Closing Fee
We were told what closing costs were and then last minute, it jumped up by $2,000 which really upset us and made us tight on cash for what repairs needed to be done at the house. I still am not entirely sure what those costs were - I had my dad look into it because he is an attorney.
Interest Rate
Our lender came in at the same interest rate other lenders were coming in at, so we just stuck with them because of our prior experience of having a mortgage through them with our previous house.
Loan Officer Service
She was very easy to communicate with and I always heard back from her immediately. I was on vacation when the process started so she was calling and texting me for anything urgent.
Overall Rating
Pros
Our lender is honest and transparent and super easy to communicate with. We were missing some items and they were happy to go figure them out themselves and dig into our tax returns for us (once we gave approval).
Cons
They were giving my husband a hard time with his approval because of his occupation, despite being in his job for 10 years. They demanded a lot of his boss in supplying breakdowns of his pay stubs, for bonuses, overtime work, etc.