Hanover Homeowners Insurance Company Reviews & Ratings

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Hanover Overall Ratings

Reviews by customers

Hanover Recent Homeowners Insurance Reviews & Ratings | Share Your Review

Date: November 29, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings

I feel they have a lot of the same offerings as other companies. Roof replacement, multi policy discounts etc.

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Date: November 28, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings

Our home insurance company offerings are basically the same as other leading companies. The only plus is that they explain coverages to you that you may need and they do not come with a huge price tag.

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Date: November 27, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service

They have been available to answer questions as well as explain the current coverages on our policy. Hanover also recommended services we needed to make sure our house is safe and in good working order.

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Date: November 25, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service

I actually haven't had to have a lot of interaction with my home insurance company's customer service. I have not filed a claim, nor had any other issues requiring this.

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Date: November 21, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium

My premium is high, but probably just as high in comparison to other companies. I don't like that I have to insure my home for the value they say it is vs what the actual value is.

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Date: November 19, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium

The premium on our home is fair. We have been with other companies where the coverages are less and we were paying more or they have evaluated our home to be worth way more than it should be for more premium. Hanover has been fair.

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Date: August 16, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App

I like the company's website because it is clear and easily accessible. The website is user-friendly for even the most computer challenged.

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Date: August 03, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Customer Service

Customer service is great. When calling them you don't have to wait more than 2 minutes to speak to a person.

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Date: July 29, 2018    Age: Above 60    Gender: Male    Marital Status: Unmarried

Communication

Communication is key when dealing with customer service. They understand my needs and are always willing to give the best help they can with my needs.

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Date: June 03, 2018    Age: Above 60    Gender: Male    Marital Status: Unmarried

Premium

I had looked at other companies for home insurance and they were a higher premium for less coverage.

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