Date: February 13, 2018 Age: Above 60 Gender: Male Marital Status: Married
Closing Fee
We compared closing costs and fees as well as we could with other banks, credit unions and institutions supplying their fees and costs and found the bank we decided on to be about the same.
Interest Rate
The interest rate that we finally decided on using was under the current rate that we had shopped around various banks, credit unions and institutions.
Loan Officer Service
The loan officer was able to break down the process and explain each step and how long each step would take for getting a mortgage for our home.
Overall Rating
Pros
We saw our lender as a guide and partner instead of a business seller, so much so we felt relaxed and confident about the mortgage process.
Cons
We chose our lender based partly on being a local lender who could respond to our questions quickly, but ultimately our mortgage was sold to an institution out of state and we lost that local factor