MAPFRE Homeowners Insurance Company Reviews & Ratings
See who are the best homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Date: August 08, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
they are always prompt and offer to expedite it to me at no charge. They have consistently lowered my premium and increased my coverage over the past 7 years and I am very happy with that.
Date: August 08, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
The premium is great, I do really like the low cost that I am paying for the level of insurance I am getting. I have on numerous occasions gotten the premium lower.
Date: June 23, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
the vehicle, medical insurance, insurance against accidents, against theft, insurance against natural disasters, death insurance, insurance in case of embargos
Date: June 10, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I like its customer service, the customer service and the services it offers in addition to a few fees and an affordable price for its customers, in addition to covering enough properties as a medical insurance vehicle among many other
Date: May 14, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
It is a comfortable bonus allows me to make other bill payments due to the convenience of payments in addition to accruable fees to my salary compared to other companies with large fees and...
Date: April 20, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
its appearance, the options offered by the payment style, the convenience of seeing it from my home, it is fast and reliable, its platform is distributed in a comfortable way to perform any type of search
Date: April 01, 2019 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
I've been with the same agency and company for at least 10 years. My agent reviews my policy with me each year and points out where I can save some money.
Date: April 01, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Mapfre insurance is a 5 for me with customer service that handles everything if there is a problem. The exceed my expectations.
Date: March 31, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
My agent shows me quotes from several companies each year with different deductibles and premiums. I appreciate that they reach out to me with this information.
Date: March 29, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I switched to Mapfre Insurance because they have the best police at the prices that are reasonable. They offer group discounts too.
Date: March 28, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
The offer me the advanced coverage I am looking for at a reasonable price and even offer discounts.
Date: March 28, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I've dealt with my local agency when it pertains to my homeowners insurance. It has been a pleasant experience for as far back as I can remember. I give them a 5.
Date: January 07, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I honestly dont know it. I set the policy up 3 years ago and have not had to look it up or touch it since I set it up. If I had to guess it would be around $5000 but am unsure. My wife might know lol.
Date: January 06, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
are always willing to listen to the customer and resolve concerns about the service offered in addition to having an immediate response to any situation within the service or damage that may be caused
Date: December 28, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
My premium is amazing compared to other companies but my deductible is high on everything but my wifes car. Since it is a 2016 and we finance it, it has to have full coverage but I have liability on my truck and a high deductible on my home insurance
Date: December 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
The price is unbeatable when bundled with the auto insurance. I worry however that it is too difficult to get a hold of them when something happens. Luckily I have not had to open any claims or anything with them but not having a 24/7 line when something does happen is worrysome
Date: December 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
We are on the minimum coverage except for my wifes car and when compared to other insurance providers, the pricing cant be beat. We have tried to contact other insurance companies around including one with a good reputation in our area and even they cant come close to the price
Date: December 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
The company has great rates and I have not been able to find another company that can come close to them with pricing but when I have questions or need help their office hours are limited and it is sometimes difficult to get a hold of someone to help me. They are a sister companie with another who handles different aspects of the insurance and its always hard to tell which one I should be talking to.
Date: December 21, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
They are on par with other insurance providers. I honestly have never had to file a claim and I am not sure what my deductible is, I know I bundle it with atuo and get a great rate
Date: November 09, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
I like that it's a clean website where I can easily find which elements are covered and the terms and conditions of the service provided
Date: November 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
This was my first insurance company so I can't make this comparison.
Date: November 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
ll Accidental Risk Accidental breakage of frames, moldings, decorative objects, lamps, tableware, etc.
Theft, Theft and Unlawful Appropriation Damages derived from theft or attempted, theft and misappropriation, inside and outside the home. In the case of theft, clothing and personal effects, jewelry and cash are also included, as well as the fraudulent use of credit cards.
Date: November 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I think the customer service of my insurance company is quite good and they always treat me with kindness
Date: November 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
I can not complain about them, they always treat me with respect and strive to give me a first-class attention
Date: November 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
They covered 30% of our house bills included electricity, gas, and water. They are also very generous in renovations, they offer 10% off when renovating the place.
Date: November 01, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I like the app of my insurance company because it is quite easy to use, it does not take me too long to learn how to use it and it allows me to interact with them when I need it
Date: November 01, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
I could not make comparisons between different insurance companies because this is the first contract
Date: October 30, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
The customer service is great, I am usually on hold for about 2 minutes and the rest is smooth. They always inform me about new rates and coverage that weren't available before.
Date: October 28, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
Some insurances delay the loss appraisal, on the other hand, mapfre takes 2 days maximum, I like the speed to evaluate and issue technical report of my house in case it is damaged.
Date: October 28, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I like the speed with which I am served in your telephone service center, what I do not like is that your notifications of new services are sent by traditional correspondence is to use the social networks and other communication platforms
Date: October 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
the web page of my insurance has a very old interface, it should be re-styled and at the same time improved, my insurance company does not have an app but it would be good if I had it
Date: October 27, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
Well, my insurance covers 75% of the loss in case of fire and natural disasters and 50% if it is caused
Date: October 23, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
the service of telephone attention should be improved, although I like the speed with which they attend me, it does not take more than 10 minutes to be attended
Date: October 19, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
It provides coverage for the personal belongings, dwelling protection, increased liability coverage limits by adding a personal umbrella policy
Date: October 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
I haven't had to contact customer support yet so I can not properly evaluate their service
Date: October 02, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Policy Offerings
My homeowners policy covers Liability, rental reimbursement, property damage and theft. I have received excellent benefit explanations from my provider.
Date: September 29, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
its appearance, the options offered by the payment style, the convenience of seeing it from my home, it is fast and reliable, its platform is distributed in a comfortable way to perform any type of search
Date: September 22, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
My previous insurance company offered a lower premium but they are no longer writing policies in this state. Bundling my condo policy with my car insurance offered the best rate for the same coverage.
Date: September 21, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I have not had any interaction with this company regarding the homeowner's policy. I have dealt with a local agent who has been very responsive and answered all of my questions especially as I changed companies.
Date: September 19, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The communications are very fluid and professional, you always have something to say for each
Date: September 19, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Customer service has been excellent. We recently had a claim and I spent less than 20 minutes on the phone with the provider to get the issue resolved.
Date: September 15, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
The App isn't as good as some other companies' apps. However, I'm not paying for an app. The coverAGE AND THE PRICE IS RIGHT. THE APP PROVIDED BASIC INFORMATION, WHICH IS FINE.
Date: September 10, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I have my Broker shop my insurance and select the least expensive for similar coverage. Thus my insurer is generaly the least expensive on the market.
Date: September 09, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
My insurance provider covers the home, the surroundings, and the valuables up to a certain amount of money. I also have a related umbrella policy provided by the same company for a discounted rate.
Date: September 04, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
It is a comfortable bonus allows me to make other bill payments due to the convenience of payments in addition to accruable fees to my salary compared to other companies with large fees and...
Date: September 01, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
On your website, you will receive all the information about your services
Date: August 25, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I have had very limited interactions with the company since I went through a broker. However, when I called about a billing question, the issue was resolved in a prompt fashion. I don't care about the communication
Date: August 24, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Premium
The premium is a great value for the coverage that I get. My old insurance company was better known but raised the rates every year for NO reason. Solid
Date: August 14, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
are always willing to listen to the customer and resolve concerns about the service offered in addition to having an immediate response to any situation within the service or damage that may be caused
Date: August 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I don't use their mobile app nor do I know if they have one but I only use their website for informational purposes. May be to read on certain company information, etc. If I need specifics, I'll just call them directly.
Date: August 07, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
THE SERVICE OF MEMBERS OF MY INSURANCE COMPANY IS SOMETHING VERY GOOD AND PROFESSIONAL
Date: August 03, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
the vehicle, medical insurance, insurance against accidents, against theft, insurance against natural disasters, death insurance, insurance in case of embargos
Date: August 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The website is easy to use especially for viewing the policies and making a payment. It is also possible to file claims and track them though I haven't had to use this feature.
Date: July 31, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
We had damage to our home a while back and their customer service was very responsive. The adjuster/investigator came out within a couple of days to inspect the damage, wrote down his assessment and within a week, we were able to search for contractors.
Date: June 12, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
The company rates are about average, however, their customer service is exceptional. We had a minor claim once before and they were very responsive and covered the damages immediately.
Date: May 12, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I used customer service at the company several years ago to report a cracked windshield on my car. The representative was knowledgeable and made the claim process simple. She also provided the names of several dealers in my area who would replace the windshield at my workplace and then bill directly. I did use one of them and was very satisfied.
Date: March 09, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I have had very limited interactions with the customer service since I went through a broker. However, when I called about a billing question, the issue was resolved in a prompt fashion.
Date: March 07, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The adjuster and customer service were always responsive and very helpful. Every time we'd call and have a question, we would get an answer immediately or someone would contact us within hours.
Date: November 19, 2017 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
I like its customer service, the customer service and the services it offers in addition to a few fees and an affordable price for its customers, in addition to covering enough properties as a medical insurance vehicle among many other
Date: November 19, 2017 Age: Above 60 Gender: Female Marital Status: Married
Website/App
I use a Broker for my insurance needs. If I have questions I contact my Broker. I have not visited my insurers website.
