Pacific Union Financial Recent Reviews & Ratings | Share Your Review
Date: September 04, 2018 Age: 41 Gender: Male Marital Status: Married
Closing Fee
I didn't have to pay the closing cost because I had the seller pay this at time of closing so this is hard to talk about since I didn't pay any
Interest Rate
I would say that the interest rate is very good and competitive considering that I had bad credit at the time I am very lucky
Loan Officer Service
My loan officer was awesome he was available almost all day via phone and he walked me through the entire process so I would have a successful loan
Overall Rating
Pros
what I really like about them is that the loan officers were very helpful and the underwriting department worked very quickly to help me out
Cons
I really cannot complain about them, they even helped to refinance after being with them for just 1 year and that was amazing in my book
Date: September 01, 2018 Age: 41 Gender: Male Marital Status: Married
Closing Fee
when I closed on my mortgage I had the seller pay my closing costs so I assume that they were pretty fair
Interest Rate
I think really compared to other places I have a very low-interest rate, they even lowered it after 1 year with them they called and told me they would refinance it for me
Loan Officer Service
My loan officer was awesome they made sure that I I had everything lined up before it went into underwriting so it went smoothly
Overall Rating
Pros
what I really like is that they are very helpful and understanding and are very easy to work with I mean you cannot ask for anything better
Cons
Date: June 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Closing Fee
This was our first mortgage so I don't have anything to compare it to but it was right around where we expected it to be based on what other people told us so I was satisfied.
Interest Rate
Our interest rate was 3.95% which was average at the time. We applied to several other lenders and they all gave us the same rate within 0.05% (3.90-4.0)
Loan Officer Service
I was satisfied because he was very easy to get in touch with and communicate with even though he was located out of state. I loved that he communicated through text and email. It made it very easy to get quick questions answered.
Overall Rating
Pros
I like that they gave fair interest rates based on other lenders. Our credit wasn't the best but they were able to tell us exactly what to do to bring up our scores. They did all the work for us and were there with any questions.
Cons
There was nothing that I didn't like. I was nervous at first that they were located out of state and we wouldn't be able to meet in person.
Date: June 10, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Closing Fee
Super satisfied with closing costs because I had the seller pay all of my closing costs so I had no money out of pocket for this
Interest Rate
Considering my credit score I felt that I got a really good interest rate when I looked at what others were getting with similar scores
Loan Officer Service
My loan officer was freaking great he had everything figured out and make it a super easy process to get the loan
Overall Rating
Pros
I like the fact that not even a year into my loan they asked me if I wanted to refinance for an even cheaper rate
Cons
honestly, I don't have any complaints about my current provider and actually, have no interest in leaving or anything
Date: February 11, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Closing Fee
I had almost no closing costs since I had the home seller pay the closing costs for me and I was able to use money for something else
Interest Rate
I feel that I was given a very good interest rate it was very low actually considering my credit score at the time was low 600s
Loan Officer Service
my loan officer was super helpful and professional and I recommend him to people all the time and have given him glowing reviews in the past
Overall Rating
Pros
I like the fact that after only a year they called me and told me that they would refinance the load and lower my interest rate at no cost to me.
Cons
The Lender is good because I really don't have anything negative to say about it I guess maybe that they sometimes have foreigners answering the phone but that's ok.
Date: January 30, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Closing Fee
I had my closing cost paid for by the seller so I ended up saving a good deal of money and had very little out of pocket other than my 5% down
Interest Rate
I think compared to others they are a much better company they covered all the bases of what I was looking for and did a great job accommodating me
Loan Officer Service
My loan officer was freaking awesome he tended to all of my needs and was at my beck and call whenever I needed him and he was professional
Overall Rating
Pros
I like the fact that they gave me a super low rate when my credit was less than perfect and they closed super quickly which was awesome
Cons
the only thing that I honestly probably would dislike is the fact that they do not have a local office in my area that I can go into