Pronto Homeowners Insurance Company Reviews & Ratings
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Date: December 30, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
my insurance company offers home alarm system unlike other insurance companies and they send me gifts monthly for being a loyal customer
Date: December 29, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I would consider my experience with home insurance company's customer service is great
because my company always helps me with any problems or question I may have for them.
Date: December 28, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
my insurance company's premium is much better then most and the deductible is fair compared to most companies
Date: October 16, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
Dwelling coverage other structure coverage personal property coverage loss of use coverage liability coverage and medical expense coverage.
Date: October 03, 2018 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
My home policy covers fire, storm damage like wind but no flood insurance and also we have a thing in there that covers theft and other property damage like trees falling on the roof.
Date: October 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I have never used the mobile app or website because I go through a local agent. I have no complaints and have never had to file against the policy. However, I also replaced roof in 2015 to a metal roof so got a discount based upon that upgrade.
Date: September 29, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
We are saving so much money on this insurance as opposed to when we had State Farm. We had a more expensive policy that didn't even cover as much. I'm glad we made the switch.
Date: September 23, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Policy Offerings
It covers dwelling, other structures, personal property, loss of use, personal liability, and medical pay to others. Also includes personal property replacement cost, specified additional amount of insurance for coverage of A. Dwelling and other structures
Date: September 23, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Communication
I do not like that when interacting with someone new in the company does not have and does not know the information that the company has
Date: September 20, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
Communication with Pronto Insurance is great. With state farm, they spammed us in the mail constantly. Pronto Insurance is great because they do everything electronically.
Date: September 19, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
I like that they have a lot of new information about new products and coverages to ensure
Date: September 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I think the premium I have is very good because with other companies the premium tends to be more expensive
Date: September 03, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I have no idea what the premiums are compared to others because I never did a comparison. I just went with a local company because I like having actual people in an actual office to talk to in case I need that option.
Date: August 08, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
The website is easy to use and navigate and you can contact customer services right from the website which is great because I hate phones.
Date: August 06, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Customer Service
I do not like that sometimes I do not receive a quick response when I call the company and that makes me in a bad mood
Date: August 04, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
Dwelling, external structure, personal property, loss of use, personal liability, and medical. It covers everything that I need it to if there's a big issue on the house. It also covers more than I owe, so that's helpful.
Date: July 28, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
Communication with my insurance company is hassel free because I use their contact form on the website if I have any questions.
Date: July 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I have compared to other companies and this is the best price I have been able to receive.
Date: May 11, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
I go into the office and make my payments and do my business in the office. It is very comfortable to sit and talk with the agents and not only discuss business but personal conversations.
Date: May 10, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I like the part about being able to contact customer service from their website and they answer within 24 hrs (it's usually 12 hrs or less o get a reply tho).
Date: May 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I had a recent auto insurance claim and everyone was super helpful. It was easy to deal with everything and get the issue taken care of right away. I am very pleased with the customer service.
Date: January 25, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I like the website. I can't think of anything to complain about. I can clearly see my auto and home insurance policies, as well as the policies and claims sections for each.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I currently use a local agent to make my payments. I am very satisfied with the service from them because it is a very laid back atmosphere. The agent knew my parents and also knows me and has dealt with me. I absolutely love the service I receive.
