Safety Homeowners Insurance Company Reviews & Ratings

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Safety Insurance Overall Ratings

Company Customer Service Premium Communications Website/App Policy Offerings
Safety Insurance

Reviews by customers

Website/App

1 Star

1 Review

 

3 Star

6 Reviews

 

5 Star

2 Reviews

 

4 Star

2 Reviews

 
Policy Offerings

3 Star

3 Reviews

 

5 Star

7 Reviews

 

4 Star

5 Reviews

 
Communications

3 Star

4 Reviews

 

5 Star

5 Reviews

 

4 Star

1 Review

 
Premium
Safety Insurance Homeowners Insurance Company Ratings

2 Star

1 Review

 
Safety Insurance Homeowners Insurance Company Ratings

3 Star

4 Reviews

 
Safety Insurance Homeowners Insurance Company Ratings

4 Star

5 Reviews

 
Safety Insurance Homeowners Insurance Company Ratings

5 Star

13 Reviews

 
Customer Service

1 Star

1 Review

 

3 Star

1 Review

 

2 Star

2 Reviews

 

5 Star

14 Reviews

 

4 Star

3 Reviews

 

Safety Insurance Recent Homeowners Insurance Reviews & Ratings | Share Your Review

Date: October 24, 2019    Age: Above 60    Gender: Female    Marital Status: Married

Premium
Of the two companies I contacted, And neither one offered a $500 deductible like my current company. One was at a $1000.00 deductible, and the other was $2,500.00 deductible. Needless to say I did not switch



Date: October 21, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
The premium and deductible for our policy are very reasonable and we are satisfied with the coverage we have. The deductibles are not too high and we are happy with the plan we have.


Date: October 20, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
About a year ago we had to submit a claim for some damage to our floors. Everyone that we spoke to was really nice and helpful.


Date: October 14, 2019    Age: Above 60    Gender: Female    Marital Status: Married

Customer Service
I am extremely happy with my Home insurance company customer service. We had part of our roof blow off and need help in getting it replaced.Everything was approved very fast.


Date: October 08, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Customer Service
My experience with my home insurance company has been an overall positive one. I have switched homes and received competitive rates all while receiving good customer service.



Date: August 10, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
I am satisfied. In 15 years of owning a home, I've only had to make one claim. When I re-did my policy, I had as few options to choose from.


Date: August 09, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
They offer great customer service. My agent is local, I recently changed policies since I bought a new house & the transition has been seamless.


Date: July 21, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
I had to file a claim with safety insurance after a tree fell on my house.The customer service experience was horrible.I had to call countless times to get someone who could help me file my claim.


Date: July 18, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
The premium and deductible for my homeowners insurance policy is 5% lower than all other homeowners insurance companies that we investigated.


Date: July 17, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
My homeowners insurance policy with safety insurance offers the same offerings as other insurance companies.We do not receive anything special or different than other insurance companies offer.



Date: June 14, 2019    Age: 30 to 39    Gender: Married    Marital Status: Female

Premium
The premium and deductible for my homeowners policy with safety is slightly less than what I would have paid with their competitors. I do not see significant saving using safety insurance.


Date: June 14, 2019    Age: 30 to 39    Gender: Married    Marital Status: Female

Customer Service
I am fairly satisfied with safety's customer service. I have found its hit or miss regarding how helpful their customer service folks are depending on who picks up the phone on safety end.


Date: April 14, 2019    Age: Above 60    Gender: Male    Marital Status: Unmarried

Premium
The premium has fluctuated over the years due to the amount of hurricane damage received in the state. In recent years, it has remained the same of even gone lower than expected.


Date: April 14, 2019    Age: Above 60    Gender: Male    Marital Status: Unmarried

Policy Offerings
Their offerings were in line with all other companies I compared. But their price was somewhat less than the other companies. I have full coverage for all of my possessions in addition to liability.


Date: March 27, 2019    Age: Above 60    Gender: Male    Marital Status: Unmarried

Customer Service
I have only made one claim. It was handled very quickly and to my satisfaction. I feel like I was treated quite fairly and the check was issued immediately.


Date: February 23, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
We compared our insurance carrier to several other carriers and for the coverage we were looking for, our carrier had the best rate.


Date: February 18, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
Our home insurance covers both the structure of our home as well as the belongings that are located inside our home.


Date: February 18, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
Our insurance company doesn't interact much with us. We don't get many emails or mailings from them and I don't see a ton of ads for them elsewhere.


Date: February 05, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
We haven't needed to file a claim with our insurance company yet, so I can't speak to that part of their customer service. However, whenever I've had a question about billing or our coverage, they have always been extremely helpful.


Date: January 30, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
We compared roughly 8 different insurance providers before deciding on our current policy. We were able to select the policy that offered the coverage we were looking for at the lowest premium.


Date: January 30, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
The customer service provided by the Star Insurance is very satisfactory. Each and every new schemes are updated to the customers. They insist the advantages of the schemes and advice accordingly. The renewal is also done at their periodic review and intimation.


Date: January 30, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
The premiums and deductibles are very competitive compared to other companies. Compared with their exceptional service this makes them a no brainer for insurance in my area.


Date: January 29, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Our premium is comparable to other companies, but slightly lower. We compared several carriers and chose the one with the best coverage at the lowest premium. We were also able to select our deductible.


Date: January 29, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
We have only had to file one claim in the time we've had the insurance, but the process was very smooth and the customer service reps were extremely helpful in walking us through all of the steps.


Date: January 28, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
The Star Insurance provides it maximum support and services to its customers as compared to the other companies. The rate of the premium is also comparatively less with other companies. The schmes are vast and there are many offers provided by them.


Date: January 11, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
The premium rate to be paid for Star insurance is satisfactory when compared to any other company. They give the maximum coverage with minimum amount of Premium paid. There are different schemes of payment, either monthly or quarterly or half yearly.


Date: December 08, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
The customer service has been truly exceptional. They are very quick to respond to inquiries and are personable and friendly who contacted with questions.


Date: November 21, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Policy Offerings
The offerings are much better than other local providers. They offer comprehensive coverage as well as discounts for bundled home and auto policies.


Date: November 09, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
To be honest, I have not had a chance to use the mobile app for our insurance company, but the website is user friendly and easy to navigate.


Date: November 05, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Policy Offerings
Our policy covers our home's physical structure (the building itself) as well as many of our valuable personal belongings located inside.


Date: October 28, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Communication
I like that our insurance company has many methods of communication - they emailed us everything we spoke about on the phone which was helpful since you don't always remember all the pertinent details from a phone conversation


Date: October 25, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
When selecting our company, we looked at the level of coverage we wanted and compared the rate for that level of coverage with several companies. Our insurance company had the best rate for the level of coverage we were looking for.


Date: October 21, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
The one and only time we had to file a claim, the customer service representative was very helpful and walked us through all the steps of filing a claim. Our claim was processed fairly quickly and with very little hassle on our end.


Date: October 16, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
The customer service representatives for our insurance carrier have always been extremely helpful and friendly whenever we have had the opportunity to talk with them.


Date: October 16, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Communication
Our insurance carrier has always been proactive in communicating with us whenever there is a change to our rate or anything in regards to our policy.


Date: October 16, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
Our insurance covers the physical structure of our home, as well as our personal belongings. In addition, we have liability protection.


Date: October 15, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Website/App
I have never used the mobile app for our insurance carrier, but I find the website easy to navigate and use whenever I've needed to use it.


Date: October 15, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
We compared several companies with the coverage we were looking for, and chose the carrier who offered us the best rate.


Date: October 04, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
The premium was the cheapest our broker could find for our home in our area. The premium is a good price considering we live in Florida and are hurricane/flood prone.


Date: September 29, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Policy Offerings
Anything happened by events listed in the policy will provide coverage for anything owned by me up to 500000 by Assurance.


Date: September 24, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
I like the customer service because it is smaller, they answer all of your calls. However, sometimes you can't get live help immediately. You have to wait until normal business hours for help.


Date: September 22, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Website/App
The site is very easy to navigate and straight to the point. That is what I like about the website. Simplicity and effective.


Date: September 18, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Website/App
companies website provide all the needs from customer provides the best support provide information with full details customer support


Date: September 17, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
best ever company with the best overage the best competition for other companies Ill give 5star for my company


Date: September 13, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
The website itself is fine, though we haven't had much occasion to use it. We have never used the mobile app so I can't speak to that.


Date: September 10, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Premium
My premium is the lowest that ive seen so far. Especially from ab company that offers so munch coverage.That was one of the selling points.


Date: September 09, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
I work mostly with my local broker if and when i have any issues with my home, billings or damages as that is a much faster and more efficient way to get things done. I would say if i am not going directly to safety but through my local broker then i do not have much faith in their customer service.


Date: September 01, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Policy Offerings
Our home insurance covers both the structure of our home as well as the belongings that are located inside our home.


Date: August 31, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Policy Offerings
They cove the basics we are still under the traditional insurance when we bought our house


Date: August 21, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
the policy which taken s best for us it provides the best support for us it covers best offerings


Date: August 16, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
awesome service when we needed them they were beyond great to us.


Date: August 04, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
They are good to chat with - very friendly people. However, in the event of an emergency, you can't always get a hold of them.


Date: July 29, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Customer Service
We haven't needed to file a claim with our insurance company yet, so I can't speak to that part of their customer service. However, whenever I've had a question about billing or our coverage, they have always been extremely helpful.


Date: July 27, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
There really is no communication between myself and my insurance company. The only time they contact me is at the beginning of the new year when my premium becomes due again and they want their money.


Date: June 15, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
when we needed to use the service it was very super service, they were fast and very friendly when we had no clue what to do


Date: May 26, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
Our insurance company doesn't interact much with us. We don't get many emails or mailings from them and I don't see a ton of ads for them elsewhere.


Date: May 15, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I do not really have much experience with other insurance companies and their premiums as this is my first home and have been with the same insurance carrier since i purchased the property.


Date: March 17, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Communication
interaction gives comfortable with the company user-friendly provides perfect interaction environment for the user I like my policy company very much


Date: January 12, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
I have never used the mobile app but the website is very easy to use and very easy to navigate


Date: January 07, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
There is not a good mobile app for my insurance. IT is very basic and you cannot do anything on the site. You have to go to the company via phone or through your broker to get anything done.


Date: December 22, 2017    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Policy Offerings
My insurance provider covers damage to my home and external property. It also covers hurricane and flood damage. This would cover damage done to my home, porch or property because of a storm, hurricane, flood or fire.


Date: November 18, 2017    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
When I was looking at different amounts for premium it was the same for most other companies the biggest difference is that we can be a combo with our mortgage


Date: November 18, 2017    Age: Above 60    Gender: Male    Marital Status: Unmarried

Premium
We compared our insurance carrier to several other carriers and for the coverage we were looking for, our carrier had the best rate.


Date: November 18, 2017    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
Sometimes it is hard to figure out who I need to call, so I just end up going through my local broker. At times they do not know what to do which can be aggravating because it should be a simple fix.